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TAKE CARE OF YOUR CUSTOMERS, YOUR BUSINESS!

by monitoring the most important customer-centric KPI: NPS (Net Promoter Score).
Discover the power of monitoring customer satisfaction with RapidNPS, your go-to
tool for real-time Net Promoter Score (NPS) tracking. Our easy-to-use platform
empowers you to measure your individual or multi-location business customer
loyalty effortlessly and make data-driven decisions to move your business
forward.
Get Started!



HOW RAPIDNPS WORKS?


SETUP

define your locations and sources (staff, sales channels, product groups, or
sharing mediums)


SHARE

share the unique links or QR codes with customers and invite them to leave a
review


MONITOR

monitor customers satisfaction in the dashboard and take appropriate actions


BENEFITS


ENSURING CUSTOMER SATISFACTION

Measure customer satisfaction over time, as a result of various changes in the
business, in different locations without your presence to ensure alignment.


PREVENTING CUSTOMER CHURN

Reduce customer churn by investigating and fixing problems that cause customer
dissatisfaction and contacting dissatisfied customers.


ENHANCING ONLINE REPUTATION

Collect negative reviews of dissatisfied customers proactively to prevent them
from being published online, and encourage satisfied customers to post their
positive reviews.


COMPARING BUSINESS PERFORMANCE

Compare your performance in customer satisfaction with the standards of the
industry/geography and the performance of competitors.


MAKING DATA-DRIVEN DECISIONS

Make better decisions by identifying the causes of customer dissatisfaction
based on different times, locations, or staff, to improve your investments.


TARGETING BUSINESS GROWTH

Set business goals based on real-time customer-centric KPIs and easily track and
measure their success rate.


ENGAGING EMPLOYEE MOTIVATION

Evaluate the performance of each staff and reward them based on their positive
performance in satisfying customers.




NO CONFIGURATION

Once you've input the customer name and mobile number or the customer has
scanned the QR code, our system takes care of the rest automatically!


NO REQUIREMENTS

Whether you're on a mobile device, tablet, or desktop, you can easily access our
platform to engage with your customers and grow your business.


BUILT FOR LOCAL BUSINESSES IN ALL INDUSTRIES!

Our solution caters to smart independent local businesses across various
industries, such as:

 * Retail and Shopping
 * Food and Beverage
 * Personal Care and Wellness
 * Professional Services

We realize local businesses’ unique challenges and have developed a
comprehensive approach for effective post-purchase customer engagement, boosting
business growth, and thriving in the industry.


FEATURES


STANDARD MULTILINGUAL NPS SURVEY

Collect and organize your customer data from multiple sources in one reliable
place.

 * Customer interactions history
 * Finding & Filtering
 * Sending personalized promotions and announcements




LOCATION AND SOURCE TRACKING

Gain valuable insights and improve your business based on customer feedback.

 * Net Promoter Score
 * Strengths and improvement opportunities summaries
 * Online Reviews rating enhancement


REPUTATION ENHANCEMENT EXTENSION

Uncover valuable information about your customers to enhance your business
strategies.

 * Customer-Centric KPIs
 * Demography of customers
 * Behavioral segmentations




PRACTICAL REPORTING DASHBOARD

Stay top-of-mind with your customers and nurture lasting relationships through
various touchpoints.

 * Happy birthday message
 * Special dates greetings
 * Retention reminders & promotions


HOW DOES IT BENEFIT?


INCREASED CUSTOMER RETENTION


AMPLIFIED CUSTOMER REFERRALS


ENHANCED BRAND REPUTATION

We understand the importance of converting casual customers into loyal
supporters of your business.

Our solution is designed to help you maximize customer retention, drive valuable
referrals, and build a reputable business that stands out in the market.

Want to learn more about EngagePackage’s post-purchase customer engagement
solution?

Get Started!

Contact us

 * Unit RET-R6-127, Cluster R, JLT, Dubai
 * +971556672357
 * hello@engagepackage.com

Features

 * Unified Customer Profile
 * Intelligent Customer Survey
 * Incentive Loyalty Program
 * Automatic Marketing Campaigns
 * Insightful Customer Analytics

Solutions

 * Custom Solution
 * Retail and Shopping
 * Food and Beverage
 * Personal Care & Wellness
 * Professional Services

Company

 * Blog
 * Pricing
 * About us
 * Contact us

Scan or click for a demo!

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