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POLICY AREAS

 * Programme and Project Management
   * Programming Standards
     * Quality Standards for Programming
     * Social and Environmental Standards
     * Knowledge Product Production and Quality Assurance
   * Design
     * Formulate Programmes and Projects
     * Portfolio
     * Engagement Facility
     * Multi-Country and South-South Cooperation Projects
     * Development Services
     * Select Implementing Partners
     * Select Responsible Parties and Grantees
     * Performance Based Payments
     * Appraise and Approve
   * Implement
     * Annual Planning
     * Deliver Results
     * Monitor
     * Provide Oversight
     * Manage Change
     * Report
   * Close
     * Close and Transition
 * Crisis Response
   * Standard Operating Procedure for Crisis Response and Recovery
     * Standard Operating Procedure for Crisis Response and Recovery
   * Financial Resources for Response
     * Allocation of TRAC 3 Resources for Crisis Engagements
 * Financial Resources Management
   * Inventory Management
     * Inventory Management
   * Cash Banking and Investment
     * Banking Arrangement
       * Designation and Responsibilities of Signatories
       * Procurement of Banking Services
       * Opening and Closing of Bank Accounts
       * Establishment and Use of Electronic Banking Systems
     * Cash Management
       * UNFCU Share Account Management
       * Management of Cash Planning/Forecasting of Cash Flows
       * Management of Cash in Crisis or Emergency Situations
       * Management of Zero-Balance Account System
       * Bank Account Reconciliation
       * Issuing Letters of Credit
       * Management of Local Investments
       * Safe Management
       * Handling of Cash and Receipts Treasury
     * Cash Arrangement
       * Management of Petty Cash
       * Petty Cash Fund for Management Project (PCF)
       * Project Petty Cash Fund (PPCF)
       * Project Cash on Hand for DIM Projects (PCH)
       * Project Cash Advance (PCA)
       * Cash Operations
   * Financial Closure of Development Projects and Trust Funds
     * Financial Closure of Development Projects
     * Financial Closure of Trust Funds
     * Refunds to Donors
     * No Refunds
   * Financial Management and Implementation Modalities
     * Harmonized Approach to Cash Transfers (HACT)
       * Harmonized Approach to Cash Transfers (HACT)
       * Direct Payments
       * Direct Cash Transfers and Reimbursements
     * National Implementation (NIM) Finances and NGO Implementation Finances
       * UNDP Support Services to National Implementation (NIM)
       * Combined Delivery Report (CDR)
       * National Implementation
       * Non-Governmental Organizations (NGO) Implementation
     * Joint Programming
       * Parallel Fund Management
       * Pooled Fund Management
       * Pass-Through Fund Management: UNDP as a Participating UN Organization
       * Pass-Through Management: UNDP as Administrative Agent (AA)
     * Agency Implementation Finances
     * Direct Implementation (DIM) Modality
     * UNDP-supported Guarantees
   * Financial Operations Management
     * Corporate Operations and Information Management
       * EU Reporting
       * Financial Accountability and Internal Controls
       * Maintenance and Usage of Chart of Accounts
       * Record Retention, Data Security and Contingency
     * Statutory Financial Reporting
       * Financial Statements
       * Executive Board Papers
       * Certified Financial Reports
   * Pipeline and Revenue Management
     * Regular Resources
       * Core Contributions
       * Government Contribution to Local Office Costs (GLOC) from LIC and MIC
       * Government Local Office Cost (GLOC) Valuation of the In-Kind
         Contribution
     * Other Resources
       * Government Contributions from Net Contributing Countries (NCCs) and
         High Middle-Income Countries (High-MICs)
       * Non-Core Contributions
       * Revenue Management for Joint Programming
       * Accounts Receivable
       * Memorandum for Provision of Services (formerly Management Service
         Agreements)
       * US Letter of Credit (LOC) Agreements
     * Trust Fund Management
     * Pipeline Management
     * Country Co-Financing Cost Sharing Interest (Fund 11888), Non-Earmarked
       Programme Cost Sharing (Fund 30083), Country Co-Financing Project
       Residual balances (Fund 11890)
   * Expense Management
     * Purchase Orders (Obligations, Maintenance and Closure)
     * Prepayments
     * Accounts Payable
     * Disbursing Funds (Making Payments)
     * Regular Maintenance Accounts Payable
     * Hospitality Expense
     * Receipt of Goods, Services and Works
     * Raising E-requisitions
     * Quantum Financial Closure Instructions
     * Supplier Management
     * Write-Off Requests, Excluding Property, Plant and Equipment and
       Intangible Assets
   * Resource Planning and Cost Recovery
     * Cost Recovery from Programmes funded by Regular and Other Resources
       * Harmonized Conceptual Funding Framework and Cost Recovery Methodology
       * Cost Recovery from Other Resources - GMS
       * GMS Fee Set-up and Collection
       * Universal Price List (UPL) and Local Price List (LPL)
       * Expenditure of Income Accrued from Cost Recovery
     * Direct Project Costing
       * Planning and Paying for Delivery Enabling Services to Projects
       * Multiple Funding Lines for Positions
       * Use of UPL and LPL
     * UN Agency Services
       * UN Agency Services
       * Service Clearing Account (SCA): Charging, Billing and Fee Collection
       * Common Services Project Management
   * Working with External Auditors
     * Working with External Auditors
 * Human Resources Management
   * Duties, Obligations and Privileges
     * Standards of Conduct
       * UNDP Legal Framework for Addressing Non-Compliance with UN Standards of
         Conduct
     * Harassment, Sexual Harassment, Discrimination, and Abuse of Authority
       * Harassment, Sexual Harassment, Discrimination, and Abuse of Authority
   * Classification of Posts
     * Job Evaluation
   * Salaries and Related Allowances
     * Allowances and Benefits
       * Settling-In Grant
       * Danger Pay
       * Extended Monthly Evacuation Allowance (EMEA)
       * Language Allowance
       * Mobility and Hardship
       * Post Adjustment
       * Safe Driving Bonus (SDB)
       * Uniforms
       * Dependency Status and Allowances
       * Rental Subsidy
     * Recovery Retroactivity Deductions and Contributions
       * Deductions and Contributions
       * Recovery of Overpayments
       * Retroactivity of Payments
     * Salaries
       * Currency of Payments
       * Elements of Remuneration
       * Night Differential
       * Principles of Remuneration
       * Staff Assessment
       * Salary Increments
       * Taxation
       * Salary Advance
       * Salary Surveys
       * Overtime Compensation
       * Pensionable Remuneration
   * Appointment and Promotion
     * Types of Appointment
       * Temporary Appointment
     * Recruitment and Selection
       * Career Transitions
       * Eligibility for International Benefits and Entitlements and
         Determination of Official UN Nationality
       * Family Relationships
       * Recruitment and Selection Framework Policy
       * Selection and Reassignment Policy for International Rotational Posts
       * Experience and Academic Qualifications
       * Rules and Procedures for the UNDP Compliance Review Panel (CRP)
       * Interim Roster Rules of Procedure
     * Mobility
       * Mobility
     * Rank-in-Post
       * Rank-in-Post
   * Annual and Special Leave
     * Hours of Work
       * Hours of Work
     * Types of Leave
       * Annual Leave
       * Family Leave
       * Parental Leave
       * Sick Leave
       * Special Leave
     * Work Life
       * Flexible Working Arrangements
       * Time off for Breastfeeding
   * Social Security
     * Compensation
       * Compensation for Death, Injury or Illness – Appendix D
     * Insurance Plans
       * Medical insurance: UN NY Empire Blue Cross PPO Medical Insurance
       * Malicious Acts Insurance Policy (MAIP)
       * Medical Insurance: UN NY Aetna Medical Insurance
       * Medical Insurance: UN NY HIP Health Plan
       * Medical Insurance : UN Worldwide Medical Insurance Plan
       * After-Service Health Insurance: ASHI MIP
       * Dental Insurance: UN NY Cigna Dental Plan
       * After-Service Health Insurance: ASHI UN
       * Medical Insurance: Medical Insurance Plan (MIP)
       * Group Life Insurance Plan (GLIP)
     * Pension Fund
       * Pension Fund
     * UN Clinics
   * Travel and Removal Expenses
     * Entitlement Travel
       * Family Visit
       * Home Leave
       * Medical Evacuation Travel (MET)
       * Chartered Medical Evacuation Travel (CMET)
       * Rest and Recuperation
     * Relocation Shipment
       * Relocation Shipment
   * Separation from Services
     * Entitlements upon Separation
       * Certificate of Service
       * Commutation of Annual Leave
       * Death Benefit
       * Last Day for Pay Purposes
       * Repatriation Grant
       * Entitlements upon Separation
     * Types of Separation
       * Mandatory Age of Separation
       * Termination of Appointment
       * Abandonment of Post
       * Death
       * Expiration of Fixed-term Appointment
       * Termination of Appointment for Reasons of Health
   * Disciplinary Measures and Appeals
     * UNDP Legal Framework for Addressing Non-Compliance with UN Standards of
       Conduct
   * Non-Staff
     * Internship
       * Internship
     * Fellowship
       * Fellowship
     * Personnel Services
       * International Personnel Services Agreement
       * National Personnel Services Agreement
       * Partner Personnel Services Agreement
     * Service Contract
       * Service Contract
     * Non-Reimbursable Loan Agreements
   * Workforce Management
     * Organizational Unit Restructuring
       * Organizational Unit Restructuring
     * Performance Management
       * Performance Management and Development
       * Probation upon Appointment
 * Procurement
   * Procurement Overview
     * Sustainable Procurement
     * Procurement Overview and Principles
     * Procurement Ethics, Fraud and Corrupt Practices
     * Procurement Authority and Increased Delegated Procurement Authority
   * Procurement Strategy and Planning
     * Procurement Forecasting and Delivery
     * Transactional Procurement Strategies and Procurement Planning
   * Requisition
     * Requisition and Procurement of Goods, Civil Works and Services
   * Sourcing of Suppliers
     * Sourcing and Market Research
     * Vendor Sanctions
   * Procurement Methods
     * Procurement Methods
   * Innovation, CSO engagement
     * Innovation Challenges
     * Quality Assurance for Health Products
     * Engaging CSO/NGO as a Responsible Party
   * Solicitation Process
     * Solicitation
     * Use of Online Quantum System
     * Submission and Receipt of Offers
   * Evaluation of Offers and Pre-award Negotiations
     * Evaluation of Offers
     * Pre-Award Negotiations
   * Procurement Review Committees
     * Procurement Oversight and Procurement Review Committees
   * Award and Management of Contract
     * Contract Management
     * General Considerations of Contracting
     * Shipping and Insurance
     * Handling of Procurement Complaints
     * Payment and Taxes
   * Construction Works
     * Construction Works
   * Individual Contract
     * Individual Contract
   * Long Term Agreements (LTAs) and Cooperation with UN Entities
     * Long Term Agreements (LTAs) and Cooperation with UN Entities
 * Partnerships
   * Managing Partnerships
     * Managing Partnerships
   * Private Sector
     * Policy on Due Diligence and Partnerships with the Private Sector
     * Private Sector Partnerships
   * Foundations
     * Foundations
 * Administrative Services
   * Asset Management - Property, Plant and Equipment
     * Property, Plant and Equipment
       * Property, Plant and Equipment
     * Furniture and Equipment
       * Acquisition and Maintenance (Furniture and Equipment)
       * Depreciation, Reconciliations Reports and Centralized Functions
         (Furniture and Equipment)
       * Disposal and Write-Off (Furniture and Equipment)
     * Plant and Property
       * Acquisition and Maintenance (Plant and Property)
       * Depreciation, Reconciliations Reports and Centralized Functions (Plant
         and Property)
       * Disposal and Write-Off (Plant and Property)
     * Leasehold Improvements
       * Acquisition and Maintenance (Leasehold Improvements)
       * Depreciation, Reconciliations Reports and Centralized Functions
         (Leasehold Improvements)
       * Disposal and Write-Off (Leasehold Improvements)
   * Asset Management (Intangible Assets)
     * Intangible Assets
       * Amortizations, Reconciliations, Reports and Centralized Functions
       * Intangible Assets: Acquisition, Development and Maintenance
       * Intangible Assets: Disposal and Write-Off
   * Vehicle Management
     * Vehicle Management
   * Lease Management (Premises and Equipment)
     * Type of Leases and Treatment in UNDP Books
     * Acquisition, Renewal and Termination of Premise Leases
     * Equipment Leases
   * Management of Local Presences
     * Establishing UNDP-supported presence outside a country office
       * Developing a Business Case for Local Presence
       * Clearing a Local Presence
       * Setting Up a Local Presence
     * Closing a Local Presence
   * Duty Travel
     * Travel Requirements
       * Inoculations and Malaria Prevention
       * Medical Clearance
       * Security Clearance
       * UN Travel Documents and National Passport
       * Visas at Headquarters (New York)
     * Authorizing Official Business Travel
     * Daily Subsistence Allowance (DSA)
     * Post Travel
     * Other Travel Allowances and Expenses
     * Route, Mode of Transportation, and Standard of Accommodation
   * Corporate Purchasing Card
     * Corporate Purchasing Card
 * Accountability
   * Accountability System Policy
     * Accountability System Policy
   * Information Disclosure
     * Information Disclosure
   * Internal Control Framework (ICF)
     * Internal Control Framework
     * Anti-Fraud Policy
   * Risk Management
     * Enterprise Risk Management
     * Anti-Money Laundering and Countering the Financing of Terrorism Policy
   * Business Continuity Management
     * Business Continuity Management
   * Delegation of Authorities
     * Delegation of Authorities
     * Participation and Role of UNDP Delegates at Major International
       Conferences and Events
   * Ethics
     * Gifts Policy
     * Protection against Retaliation
     * Financial Disclosure
   * Evaluation
     * Evaluation Policy
   * Managing Prescriptive Content
     * Managing Prescriptive Content
 * Information and Communications Technology
   * ICT Security
     * Information Classification and Handling
     * Information Security Policy
     * Personal Data Protection and Privacy Policy
     * Electronic Signatures Policy
     * System Acquisition, Development and Maintenance Standards
     * ICT Disaster Recovery Standards for UNDP Offices
     * System Logon Banner Standards
     * Bring Your Own Device and Acceptable Usage of ICT Resources
   * ICT Oversight
     * Change Control and Release Management Standards
   * Enterprise Solutions
     * Application Development Standards & Scaling Framework
     * Electronic Funds Transfer Standards
     * Quantum User Access Standards
   * Global Services
     * UNDP ICT Standards
 * Security
   * Framework of Accountability for Security
     * Framework of Accountability for Security
   * Security Policy
     * Security Policy
   * Commercial Air Travel Safety
     * Commercial Air Travel Safety Guidelines

Back
 * Select Language
   English
    * Español

 * Programme and Project Management
 * Crisis Response
 * Financial Resources Management
 * Human Resources Management
 * Procurement
 * Partnerships
 * Administrative Services
 * Accountability
 * Information and Communications Technology
 * Security


PROGRAMME AND PROJECT MANAGEMENT



 * Programming Standards
   * Quality Standards for Programming
   * Social and Environmental Standards
   * Knowledge Product Production and Quality Assurance
 * Design
   * Formulate Programmes and Projects
   * Portfolio
   * Engagement Facility
   * Multi-Country and South-South Cooperation Projects
   * Development Services
   * Select Implementing Partners
   * Select Responsible Parties and Grantees
   * Performance Based Payments
   * Appraise and Approve
 * Implement
   * Annual Planning
   * Deliver Results
   * Monitor
   * Provide Oversight
   * Manage Change
   * Report
 * Close
   * Close and Transition


CRISIS RESPONSE



 * Standard Operating Procedure for Crisis Response and Recovery
   * Standard Operating Procedure for Crisis Response and Recovery
 * Financial Resources for Response
   * Allocation of TRAC 3 Resources for Crisis Engagements


FINANCIAL RESOURCES MANAGEMENT



 * Inventory Management
   * Inventory Management
 * Cash Banking and Investment
   * Banking Arrangement
     * Designation and Responsibilities of Signatories
     * Procurement of Banking Services
     * Opening and Closing of Bank Accounts
     * Establishment and Use of Electronic Banking Systems
   * Cash Management
     * UNFCU Share Account Management
     * Management of Cash Planning/Forecasting of Cash Flows
     * Management of Cash in Crisis or Emergency Situations
     * Management of Zero-Balance Account System
     * Bank Account Reconciliation
     * Issuing Letters of Credit
     * Management of Local Investments
     * Safe Management
     * Handling of Cash and Receipts Treasury
   * Cash Arrangement
     * Management of Petty Cash
     * Petty Cash Fund for Management Project (PCF)
     * Project Petty Cash Fund (PPCF)
     * Project Cash on Hand for DIM Projects (PCH)
     * Project Cash Advance (PCA)
     * Cash Operations
 * Financial Closure of Development Projects and Trust Funds
   * Financial Closure of Development Projects
   * Financial Closure of Trust Funds
   * Refunds to Donors
   * No Refunds
 * Financial Management and Implementation Modalities
   * Harmonized Approach to Cash Transfers (HACT)
     * Harmonized Approach to Cash Transfers (HACT)
     * Direct Payments
     * Direct Cash Transfers and Reimbursements
   * National Implementation (NIM) Finances and NGO Implementation Finances
     * UNDP Support Services to National Implementation (NIM)
     * Combined Delivery Report (CDR)
     * National Implementation
     * Non-Governmental Organizations (NGO) Implementation
   * Joint Programming
     * Parallel Fund Management
     * Pooled Fund Management
     * Pass-Through Fund Management: UNDP as a Participating UN Organization
     * Pass-Through Management: UNDP as Administrative Agent (AA)
   * Agency Implementation Finances
   * Direct Implementation (DIM) Modality
   * UNDP-supported Guarantees
 * Financial Operations Management
   * Corporate Operations and Information Management
     * EU Reporting
     * Financial Accountability and Internal Controls
     * Maintenance and Usage of Chart of Accounts
     * Record Retention, Data Security and Contingency
   * Statutory Financial Reporting
     * Financial Statements
     * Executive Board Papers
     * Certified Financial Reports
 * Pipeline and Revenue Management
   * Regular Resources
     * Core Contributions
     * Government Contribution to Local Office Costs (GLOC) from LIC and MIC
     * Government Local Office Cost (GLOC) Valuation of the In-Kind Contribution
   * Other Resources
     * Government Contributions from Net Contributing Countries (NCCs) and High
       Middle-Income Countries (High-MICs)
     * Non-Core Contributions
     * Revenue Management for Joint Programming
     * Accounts Receivable
     * Memorandum for Provision of Services (formerly Management Service
       Agreements)
     * US Letter of Credit (LOC) Agreements
   * Trust Fund Management
   * Pipeline Management
   * Country Co-Financing Cost Sharing Interest (Fund 11888), Non-Earmarked
     Programme Cost Sharing (Fund 30083), Country Co-Financing Project Residual
     balances (Fund 11890)
 * Expense Management
   * Purchase Orders (Obligations, Maintenance and Closure)
   * Prepayments
   * Accounts Payable
   * Disbursing Funds (Making Payments)
   * Regular Maintenance Accounts Payable
   * Hospitality Expense
   * Receipt of Goods, Services and Works
   * Raising E-requisitions
   * Quantum Financial Closure Instructions
   * Supplier Management
   * Write-Off Requests, Excluding Property, Plant and Equipment and Intangible
     Assets
 * Resource Planning and Cost Recovery
   * Cost Recovery from Programmes funded by Regular and Other Resources
     * Harmonized Conceptual Funding Framework and Cost Recovery Methodology
     * Cost Recovery from Other Resources - GMS
     * GMS Fee Set-up and Collection
     * Universal Price List (UPL) and Local Price List (LPL)
     * Expenditure of Income Accrued from Cost Recovery
   * Direct Project Costing
     * Planning and Paying for Delivery Enabling Services to Projects
     * Multiple Funding Lines for Positions
     * Use of UPL and LPL
   * UN Agency Services
     * UN Agency Services
     * Service Clearing Account (SCA): Charging, Billing and Fee Collection
     * Common Services Project Management
 * Working with External Auditors
   * Working with External Auditors


HUMAN RESOURCES MANAGEMENT



 * Duties, Obligations and Privileges
   * Standards of Conduct
     * UNDP Legal Framework for Addressing Non-Compliance with UN Standards of
       Conduct
   * Harassment, Sexual Harassment, Discrimination, and Abuse of Authority
     * Harassment, Sexual Harassment, Discrimination, and Abuse of Authority
 * Classification of Posts
   * Job Evaluation
 * Salaries and Related Allowances
   * Allowances and Benefits
     * Settling-In Grant
     * Danger Pay
     * Extended Monthly Evacuation Allowance (EMEA)
     * Language Allowance
     * Mobility and Hardship
     * Post Adjustment
     * Safe Driving Bonus (SDB)
     * Uniforms
     * Dependency Status and Allowances
     * Rental Subsidy
   * Recovery Retroactivity Deductions and Contributions
     * Deductions and Contributions
     * Recovery of Overpayments
     * Retroactivity of Payments
   * Salaries
     * Currency of Payments
     * Elements of Remuneration
     * Night Differential
     * Principles of Remuneration
     * Staff Assessment
     * Salary Increments
     * Taxation
     * Salary Advance
     * Salary Surveys
     * Overtime Compensation
     * Pensionable Remuneration
 * Appointment and Promotion
   * Types of Appointment
     * Temporary Appointment
   * Recruitment and Selection
     * Career Transitions
     * Eligibility for International Benefits and Entitlements and Determination
       of Official UN Nationality
     * Family Relationships
     * Recruitment and Selection Framework Policy
     * Selection and Reassignment Policy for International Rotational Posts
     * Experience and Academic Qualifications
     * Rules and Procedures for the UNDP Compliance Review Panel (CRP)
     * Interim Roster Rules of Procedure
   * Mobility
     * Mobility
   * Rank-in-Post
     * Rank-in-Post
 * Annual and Special Leave
   * Hours of Work
     * Hours of Work
   * Types of Leave
     * Annual Leave
     * Family Leave
     * Parental Leave
     * Sick Leave
     * Special Leave
   * Work Life
     * Flexible Working Arrangements
     * Time off for Breastfeeding
 * Social Security
   * Compensation
     * Compensation for Death, Injury or Illness – Appendix D
   * Insurance Plans
     * Medical insurance: UN NY Empire Blue Cross PPO Medical Insurance
     * Malicious Acts Insurance Policy (MAIP)
     * Medical Insurance: UN NY Aetna Medical Insurance
     * Medical Insurance: UN NY HIP Health Plan
     * Medical Insurance : UN Worldwide Medical Insurance Plan
     * After-Service Health Insurance: ASHI MIP
     * Dental Insurance: UN NY Cigna Dental Plan
     * After-Service Health Insurance: ASHI UN
     * Medical Insurance: Medical Insurance Plan (MIP)
     * Group Life Insurance Plan (GLIP)
   * Pension Fund
     * Pension Fund
   * UN Clinics
 * Travel and Removal Expenses
   * Entitlement Travel
     * Family Visit
     * Home Leave
     * Medical Evacuation Travel (MET)
     * Chartered Medical Evacuation Travel (CMET)
     * Rest and Recuperation
   * Relocation Shipment
     * Relocation Shipment
 * Separation from Services
   * Entitlements upon Separation
     * Certificate of Service
     * Commutation of Annual Leave
     * Death Benefit
     * Last Day for Pay Purposes
     * Repatriation Grant
     * Entitlements upon Separation
   * Types of Separation
     * Mandatory Age of Separation
     * Termination of Appointment
     * Abandonment of Post
     * Death
     * Expiration of Fixed-term Appointment
     * Termination of Appointment for Reasons of Health
 * Disciplinary Measures and Appeals
   * UNDP Legal Framework for Addressing Non-Compliance with UN Standards of
     Conduct
 * Non-Staff
   * Internship
     * Internship
   * Fellowship
     * Fellowship
   * Personnel Services
     * International Personnel Services Agreement
     * National Personnel Services Agreement
     * Partner Personnel Services Agreement
   * Service Contract
     * Service Contract
   * Non-Reimbursable Loan Agreements
 * Workforce Management
   * Organizational Unit Restructuring
     * Organizational Unit Restructuring
   * Performance Management
     * Performance Management and Development
     * Probation upon Appointment


PROCUREMENT



 * Procurement Overview
   * Sustainable Procurement
   * Procurement Overview and Principles
   * Procurement Ethics, Fraud and Corrupt Practices
   * Procurement Authority and Increased Delegated Procurement Authority
 * Procurement Strategy and Planning
   * Procurement Forecasting and Delivery
   * Transactional Procurement Strategies and Procurement Planning
 * Requisition
   * Requisition and Procurement of Goods, Civil Works and Services
 * Sourcing of Suppliers
   * Sourcing and Market Research
   * Vendor Sanctions
 * Procurement Methods
   * Procurement Methods
 * Innovation, CSO engagement
   * Innovation Challenges
   * Quality Assurance for Health Products
   * Engaging CSO/NGO as a Responsible Party
 * Solicitation Process
   * Solicitation
   * Use of Online Quantum System
   * Submission and Receipt of Offers
 * Evaluation of Offers and Pre-award Negotiations
   * Evaluation of Offers
   * Pre-Award Negotiations
 * Procurement Review Committees
   * Procurement Oversight and Procurement Review Committees
 * Award and Management of Contract
   * Contract Management
   * General Considerations of Contracting
   * Shipping and Insurance
   * Handling of Procurement Complaints
   * Payment and Taxes
 * Construction Works
   * Construction Works
 * Individual Contract
   * Individual Contract
 * Long Term Agreements (LTAs) and Cooperation with UN Entities
   * Long Term Agreements (LTAs) and Cooperation with UN Entities


PARTNERSHIPS



 * Managing Partnerships
   * Managing Partnerships
 * Private Sector
   * Policy on Due Diligence and Partnerships with the Private Sector
   * Private Sector Partnerships
 * Foundations
   * Foundations


ADMINISTRATIVE SERVICES



 * Asset Management - Property, Plant and Equipment
   * Property, Plant and Equipment
     * Property, Plant and Equipment
   * Furniture and Equipment
     * Acquisition and Maintenance (Furniture and Equipment)
     * Depreciation, Reconciliations Reports and Centralized Functions
       (Furniture and Equipment)
     * Disposal and Write-Off (Furniture and Equipment)
   * Plant and Property
     * Acquisition and Maintenance (Plant and Property)
     * Depreciation, Reconciliations Reports and Centralized Functions (Plant
       and Property)
     * Disposal and Write-Off (Plant and Property)
   * Leasehold Improvements
     * Acquisition and Maintenance (Leasehold Improvements)
     * Depreciation, Reconciliations Reports and Centralized Functions
       (Leasehold Improvements)
     * Disposal and Write-Off (Leasehold Improvements)
 * Asset Management (Intangible Assets)
   * Intangible Assets
     * Amortizations, Reconciliations, Reports and Centralized Functions
     * Intangible Assets: Acquisition, Development and Maintenance
     * Intangible Assets: Disposal and Write-Off
 * Vehicle Management
   * Vehicle Management
 * Lease Management (Premises and Equipment)
   * Type of Leases and Treatment in UNDP Books
   * Acquisition, Renewal and Termination of Premise Leases
   * Equipment Leases
 * Management of Local Presences
   * Establishing UNDP-supported presence outside a country office
     * Developing a Business Case for Local Presence
     * Clearing a Local Presence
     * Setting Up a Local Presence
   * Closing a Local Presence
 * Duty Travel
   * Travel Requirements
     * Inoculations and Malaria Prevention
     * Medical Clearance
     * Security Clearance
     * UN Travel Documents and National Passport
     * Visas at Headquarters (New York)
   * Authorizing Official Business Travel
   * Daily Subsistence Allowance (DSA)
   * Post Travel
   * Other Travel Allowances and Expenses
   * Route, Mode of Transportation, and Standard of Accommodation
 * Corporate Purchasing Card
   * Corporate Purchasing Card


ACCOUNTABILITY



 * Accountability System Policy
   * Accountability System Policy
 * Information Disclosure
   * Information Disclosure
 * Internal Control Framework (ICF)
   * Internal Control Framework
   * Anti-Fraud Policy
 * Risk Management
   * Enterprise Risk Management
   * Anti-Money Laundering and Countering the Financing of Terrorism Policy
 * Business Continuity Management
   * Business Continuity Management
 * Delegation of Authorities
   * Delegation of Authorities
   * Participation and Role of UNDP Delegates at Major International Conferences
     and Events
 * Ethics
   * Gifts Policy
   * Protection against Retaliation
   * Financial Disclosure
 * Evaluation
   * Evaluation Policy
 * Managing Prescriptive Content
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RELOCATION SHIPMENT


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Focal Point

Sarah Rose

Effective Date

30/06/2016

Planned Review Date

31/12/2024

Version

1.0


LATEST UPDATES

July 18, 2022 - The procedures on organized shipments have been reintroduced to
the policy.
February 05, 2021 - The Relocation Shipment policy is now available in Spanish.
To access the document, click on the Spanish language tab.
July 01, 2016 - The revised policy and procedures are effective as of 1 July
2016. The revision was made based on UN new compensation package for
internationally-recruited staff members.
July 18, 2022 - The procedures on organized shipments have been reintroduced to
the policy.
February 05, 2021 - The Relocation Shipment policy is now available in Spanish.
To access the document, click on the Spanish language tab.
July 01, 2016 - The revised policy and procedures are effective as of 1 July
2016. The revision was made based on UN new compensation package for
internationally-recruited staff members.
February 05, 2014 - Expanded guidance for lump sum shipping values. Provided
guidance on shipment timing.
EXPAND


RELEVANT REGULATIONS AND RULES

Staff regulations and staff rules, including provisional staff rules, of the
United Nations (link is external)


POLICIES

MAIN POLICY

RELOCATION SHIPMENT

DOCX (64.22 KB)

View Download


PROCEDURES

MAIN PROCEDURES

 * Relocation Shipment
   
   1
   
   STEP
   
   
   
   Submission of signed Relocation Grant Attestation to HR focal point with BES
   or JPOSC
   
   
   
   RESPONSIBLE PARTY
   
   Staff
   
   TEMPLATE/GUIDELINE
   
   Relocation Grant: Staff Member Attestation
   
   Download
   
   
   
   EXPLANATORY NOTES
   
   
   
    * With the Lump Sum arrangement, the staff member is not required to submit
      documentary evidence as proof of having made a shipment or shipments.
    * The Lump Sum is not adjusted due to changes in family status
    * One is not entitled to the lump sum option for appointment/reassignment
      within the country of the duty station
    * Duplication of entitlements are avoided. e.g. if a relocation shipment
      lump sum is paid by another organization upon separation and the staff
      member has received an offer from UNDP at the time then UNDP will not
      issue a relocation shipment lump sum.
   
   
   
   2
   
   STEP
   
   
   
   For staff going to or leaving a country office:
   Issue authorization for payment of Relocation Shipment Lump Sum or Shipping
   arrangements if exceptional organization assisted shipment
   
   
   
   RESPONSIBLE PARTY
   
   
   
   TEMPLATE/GUIDELINE
   
   
   
   EXPLANATORY NOTES
   
   
   
    * The payment or authorization is issued upon medical clearance and prior to
      travel.
   
   
   
   3
   
   STEP
   
   
   
   Issue and approve voucher payment of relocation shipment lump sum
   
   
   
   RESPONSIBLE PARTY
   
   Finance focal point in country office/budget owner
   
   TEMPLATE/GUIDELINE
   
   
   
   EXPLANATORY NOTES
   
   
   
    * The voucher is raised upon receipt of the authorization from the HR focal
      point in BES/JPOSC as well as vendor information from Staff Member.
   
   
   
   4
   
   STEP
   
   
   
   For staff leaving HQ and other agencies:
   Issue voucher and approval of voucher in Atlas
   
   
   
   RESPONSIBLE PARTY
   
   
   
   TEMPLATE/GUIDELINE
   
   
   
   EXPLANATORY NOTES
   
   
   
   5
   
   STEP
   
   
   
   Shipment Organized by UNDP:
   TS is authorized to organized the shipment from locations where there are no
   UNDP office, from USA and when split shipment.
   
   
   
   RESPONSIBLE PARTY
   
   
   
   TEMPLATE/GUIDELINE
   
   PT. 78 Form (Itemized Valued Inventory of Personal Effects/Insurance Claims
   Procedure)
   
   Download
   
   
   
   EXPLANATORY NOTES
   
   
   
   Please use PT 78 form. 
    
   
   

 * Organized Shipments
   
   1.a)
   
   STEP
   
   Shipping Arrangements: (These do not apply to staff that have opted for the
   Relocation Grant): a) if shipping from NY or from a place where there is no
   UNDP office, contact the TSS once the shipment has been authorized, to
   discuss the forwarding arrangements.
   
   
   RESPONSIBLE PARTY
   
   Staff Administrative Services (BES/JPOSC)
   
   TEMPLATE/GUIDELINE
   
   
   
   EXPLANATORY NOTES
   
   The SM must clearly indicate to the estimator and to the packers which items
   he/she intends to ship and whether the goods will be shipped by air or by
   surface;
   
   
   1.b)
   
   STEP
   
   An estimate of the goods that the staff member intends to ship must be
   arranged with the forwarding agent/agents as early as possible and the list
   of the items included in the estimate must be signed by both the SM or
   his/her representative, and the forwarding company; 
   
   
   RESPONSIBLE PARTY
   
   ,
   
   Staff member
   
   TEMPLATE/GUIDELINE
   
   
   
   EXPLANATORY NOTES
   
   An estimate of the goods that the staff member intends to ship must be
   arranged with the forwarding agent/agents as early as possible and the list
   of the items included in the estimate must be signed by both the SM or
   his/her representative, and the forwarding company; 
   
   
   1.c)
   
   STEP
   
   If shipping from a place where there is a UNDP office, contact the local
   HR/Operations Manager, once the shipment has been authorized, to make the
   shipping arrangements using an authorized forwarding agent.
   
   
   RESPONSIBLE PARTY
   
   Staff member
   
   TEMPLATE/GUIDELINE
   
   
   
   EXPLANATORY NOTES
   
   The SM or his/her representative must be present at the time of packing to
   ensure that the packing list accurately describes the goods and their
   condition. He/she should sign the packing list, noting any exceptions if
   necessary, and retain a copy of the list which will be helpful in preparing
   an insurance request, or filing an insurance claim.
   
   
   1.d)
   
   STEP
   
   If the shipment is estimated to exceed the weight entitlement, the shipping
   company will advise the SM. If the SM agrees to the charges assessed by the
   shipping company they will need to arrange proper payment directly with the
   shipping company.
   
   
   RESPONSIBLE PARTY
   
   ,
   
   
   
   TEMPLATE/GUIDELINE
   
   
   
   EXPLANATORY NOTES
   
   
   
   
   2.a)
   
   STEP
   
   
   
   For shipments arriving in the NY tri-state area, contact the Traffic Unit, UN
   Secretariat, Room FF-0285, tel. (212) 963-9389 (212) 963-9389 , email
   shipments@un.org(link sends email)
   
   Immediately upon arrival in NY to provide them with the following documents
   required for customs clearance: copies of a) G-4 visa; b) I-94; c) passport;
   d) ocean bill of lading or airway bill; e) shipment arrival notice; and f)
   approved travel request .
   
   
   
   
   
   RESPONSIBLE PARTY
   
   Staff member
   
   TEMPLATE/GUIDELINE
   
   
   
   EXPLANATORY NOTES
   
   The SM (including SMs who have opted for the Relocation Grant) should be at
   the destination when the shipment arrives to attend to customs clearance
   requirements and delivery to residence. The SM will be liable for any charges
   resulting from delays attributed to his/her failure to do so.
   
   
   2.b)
   
   STEP
   
   For shipments arriving in the CO and other BUs outside of HQs, contact the
   local HR/Operations Manager to complete the customs clearance forms (this
   also applies to staff who have opted for the Relocation Grant) and to make
   arrangements for the clearance and delivery of the shipment.
   
   
   RESPONSIBLE PARTY
   
   Staff member
   
   TEMPLATE/GUIDELINE
   
   
   
   EXPLANATORY NOTES
   
   On taking delivery of the shipment, the SM (or the person authorized by the
   SM to receive the shipment) should take note of any external damage to the
   shipment, or any missing packages or crates.
   
   
   3.a)
   
   STEP
   
   Contact the SM if contact information has been provided ; arrange for the
   estimate, packing and pick-up of the shipment in accordance with both the
   SM’s written instructions and the authorized entitlement (weight, , origin
   and destination, mode of shipment and the number of shipments.
   
   
   RESPONSIBLE PARTY
   
   ,
   
   
   
   TEMPLATE/GUIDELINE
   
   
   
   EXPLANATORY NOTES
   
   The CO and other BUs outside of HQs will arrange for at least three
   forwarding companies to view and estimate the weight of the goods and to
   provide their quotations; evaluate the quotations on the basis of cost and
   quality of service and award the job accordingly; endeavor to arrange
   shipments door-to-door and settle all costs with the forwarding agent; if
   necessary to arrange a shipment door-to-port, ensure that the destination
   services will be handled by the CO and other BUs outside of HQs at the
   destination, or by TSS/GO/BMS  if there is no UNDP CO at destination.
   
   
   3.b)
   
   STEP
   
   As soon as the shipment takes place, a) forward original shipping documents
   to the destination agent or the UNDP office handling the destination services
   ; b) provide the SM with a copy of all relevant shipping documents ; c)
   provide the UNDP office, or UNDP GO/TSS if there is no UNDP office at
   destination, with shipping details (departure/arrival dates, mode of
   shipment, shipping line,ocean bill of lading or airway bill number, weight of
   shipment, and number of pieces ; d) if shipment was arranged door-to-port,
   authorize the UNDP office at destination, or TSS/GO/BMS if there is no UNDP
   CO at destination, to arrange the destination services (clearance, storage -
   if authorized, and delivery to residence, providing such office with the
   relevant debit instructions (approved travel request number, PO number, chart
   of accounts-COA). 
   
   
   RESPONSIBLE PARTY
   
   ,
   
   
   
   TEMPLATE/GUIDELINE
   
   
   
   EXPLANATORY NOTES
   
   
   
   4.a)
   
   STEP
   
   Arrange for customs clearance as soon as possible in order to avoid demurrage
   charges.
   
   
   RESPONSIBLE PARTY
   
   ,
   
   
   
   TEMPLATE/GUIDELINE
   
   
   
   EXPLANATORY NOTES
   
   In case of delays, the reason/s for such delays should be documented and the
   party/ies responsible for such delays identified for the purpose of
   pinpointing responsibility and accountability.
   
   
   4.b)
   
   STEP
   
   If the shipment was arranged : a) door-to-door, do not make any payment for
   destination services, unless specifically authorized by the office which
   arranged the shipment ; b) door-to-port, and the office which arranged the
   shipment has authorized the CO to arrange for destination services, settle
   the relevant invoice and charge the costs in accordance with the authorizing
   CO’s or with TSS/GO instructions, approved travel request, PO number and COA.
   
   
   RESPONSIBLE PARTY
   
   ,
   
   
   
   TEMPLATE/GUIDELINE
   
   
   
   EXPLANATORY NOTES
   
   
   
   5.a)
   
   STEP
   
   Relocation Grant (RLG): Indicate his/her preference in writing to the
   appropriate Human Resource (HR) Service Center.
   
   
   RESPONSIBLE PARTY
   
   TEMPLATE/GUIDELINE
   
   
   
   EXPLANATORY NOTES
   
   The SM will be required to sign an attestation waiving the normal shipping
   entitlement for shipment and accepting the lump sum payment as complete for
   all costs related to his/her relocation. 
   
   
   5.b)
   
   STEP
   
   For moves administered by COs, pay RLG in the appropriate amounts upon notice
   from the HR Service Centre 
   
   
   RESPONSIBLE PARTY
   
   
   
   TEMPLATE/GUIDELINE
   
   
   
   EXPLANATORY NOTES
   
   
   
   
   5.c)
   
   STEP
   
   For moves administered by COs, pay RLG in the appropriate amounts upon notice
   from the HR Service Centre.
   
   
   RESPONSIBLE PARTY
   
   Resident Representative
   
   TEMPLATE/GUIDELINE
   
   
   
   EXPLANATORY NOTES
   
   
   
   6.a)
   
   STEP
   
   Insurance arrangements: Submit a fully completed Itemized Valued Inventory
   form PT.78 (with a copy of the travel authorization indicating the insurance
   entitlement) to TSS/GO /BMS if making more than one shipment, an itemized
   valued inventory for each shipment must be prepared separately. 
   
   
   RESPONSIBLE PARTY
   
   Staff Member (who has not opted for the RLG)
   
   TEMPLATE/GUIDELINE
   
   
   
   EXPLANATORY NOTES
   
   
   
   If the total value of the inventory exceeds the insurance entitlement and the
   staff member has not indicated his/her agreement to pay for the
   over-entitlement, coverage will be requested only up to the maximum insurance
   entitlement.
   
   The itemized valued inventory should list all articles in the shipment,
   including containers such as suitcases, and the replacement value in U.S.
   dollars of each article in the inventory. All articles of special value, such
   as antiques, jewelry, furs and coin and stamp collections, should be listed
   separately.
   
   Information on the premium chargeable under the UN insurance policy is
   available upon request from the office that is responsible for arranging the
   insurance of the shipment
   
   
   
   
   
   6.b)
   
   STEP
   
   If the SM indicated on the PT.78 his/her agreement to pay for excess
   insurance coverage, inform him/her of the amount to be recovered from salary;
   if the SM is separating from service, collect the excess premium before
   submitting the PT.78 to UNTTS. 
   
   
   RESPONSIBLE PARTY
   
   
   
   TEMPLATE/GUIDELINE
   
   
   
   EXPLANATORY NOTES
   
   
   
   6.c)
   
   STEP
   
   Extension of insurance to cover personal effects/HHG placed in storage after
   shipment: Request an extension of coverage (from the arrival at the port to
   the date the goods are delivered to residence) from the company which insured
   the shipment so that the goods would be protected in the event of an
   insurance claim; request extension of insurance from the UNTTS (if insured
   through the UN) ; otherwise, request directly from the insurance company. 
   
   
   RESPONSIBLE PARTY
   
   Staff member
   
   TEMPLATE/GUIDELINE
   
   
   
   EXPLANATORY NOTES
   
   
   
   SM is advised to arrange extension of insurance with the same company that
   was used for the in-transit insurance to ensure continuity .
   
   SM should provide name and location of the commercial warehouse, the date the
   goods were placed in storage.
   
   Storage insurance ceases automatically upon expiration of the period for
   which the SM has paid the premium for storage insurance.
   
   
   
   
   
   7. a)
   
   STEP
   
   Insurance Claim (This does not apply to staff who have opted for the
   Relocation Grant): Write a memorandum or letter addressed to the Chief of
   Transportation Operations Unit, UNTSS, Room FF-0279 Mr. Guido den Braven,
   indicating origin/destination, mode, delivery date of shipment and listing
   the items damaged/missing with dollar amounts of claim. 
   
   
   RESPONSIBLE PARTY
   
   Staff member
   
   TEMPLATE/GUIDELINE
   
   
   
   EXPLANATORY NOTES
   
   
   
   A completed PT-78 (Itemized Valued Inventory/Request for Insurance Coverage)
   should have been submitted to UNTTS prior to on forwarding of shipment.
   
   Make arrangements to have the shipment unpacked and examined immediately upon
   delivery;
    Make notations on the delivery receipt describing the nature and extent of
   the loss/damage in a quantifiable manner; do whatever is necessary to prevent
   further loss or damage; do not dispose of damaged property or packing
   material until a survey has been made; do not accept offers of settlement
   from carriers without the underwriter's approval; immediately contact the UN
   Transportation Operations Unit, Shipment Team at
   menonj@un.org(link sends email), (tel.212-963-6287
   
   212-963-6287);
    nwe@un.org(link sends email), (tel.212-963-6202
   
   212-963-6202);
    ganze@un.org(link sends email), (tel.212-963-9389
   
   212-963-9389);
    abalos@un.org,(tel.212-963-9388(link sends email)) for further instructions;
   
   Keep a copy of all documents forwarded to UNTSS.
   
   
   
   

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