support.taulia.com Open in urlscan Pro
35.158.127.51 Public Scan

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Submitted URL:
https://go.supplier.taulia.com/MTEzLVhFSS04MDgAAAGPa5v8teGb8qTbKVhTziuke2G8J7ACSrMwcwnCQdpxwNTlb9aOudqrfe9ClC44VqJtlzz6gM4=
Effective URL:
https://support.taulia.com/?mkt_tok=MTEzLVhFSS04MDgAAAGPa5v8tV6uMeXqWPDdfoCzajGLdReRCTRKXtqBH6wQNUMIefQyC42P1ItcX0C_NLEHXdQ...
Submission: On November 14 via api (November 14th 2023, 7:01:58 pm UTC) from US — Scanned from DE

Form analysis
4 forms found in the DOM

Name: j_id0:j_id1:j_id45:j_id46:j_id48 — POST /pkb_Home

<form id="j_id0:j_id1:j_id45:j_id46:j_id48" name="j_id0:j_id1:j_id45:j_id46:j_id48" method="post" action="/pkb_Home" enctype="application/x-www-form-urlencoded">
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          <li><a href="#es">Español</a></li>
          <li><a href="#fr">Francais</a></li>
          <li><a href="#ja">日本語 ㅤㅤ</a></li>
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Name: j_id0:j_id1:j_id83:j_id84:j_id86 — POST /pkb_Home

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          <li><a href="#ja">日本語 ㅤㅤ</a></li>
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<form class="form" id="searchAskForm">
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  <div style="float: left;">
    <a class="action" href="#" id="searchAskButton" onclick="searchButtonClicked(); return false;" tabindex="2">
        <span class="tip" title="Search">Search</span>
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  </div>
</form>

Text Content

* HOME
* SYSTEM STATUS
* ALERTS0
* BUYER SUPPORT
* ENGLISH
* Deutsch
* English
* Español
* Francais
* 日本語 ㅤㅤ

Reset Search
Search

* LOGIN
* EU PLATFORM
* NA PLATFORM

TAULIA EXPERIENCE CENTER

SUPPLIER SUPPORT SERVICES

* Deutsch
* English
* Español
* Francais
* 日本語 ㅤㅤ

Reset Search
Search

FOR CUSTOMER SUPPORT SERVICES, VISIT CUSTOMERSUPPORT.TAULIA.COM

Search :

GETTING PAID EARLY

Accepting Early Payments

Using Cash Planner

ENROLLMENT

Supplier Launch

PAYMENTS

Payment Reports

Payment Status

PURCHASE ORDERS

Purchase Order Details

Purchase Order Reporting

MASS INVOICING

eFile - Multi-Format Invoicing

eSend - PDF Invoicing

LOGGING IN/PASSWORDS

Logging In

Password Management

ACCOUNT MANAGEMENT

Managing Account Users

Managing Email Notifications

INVOICES

Creating Invoices

Invoice Reporting

SUPPLIER INFO MANAGEMENT

Supplier Bank Account Information

Supplier Tax Identifier Information

GENERAL UPDATES

Release Notes

Known Issues

RECENTLY UPDATED ARTICLES

How do I merge/combine my Taulia accounts into one?

Two-factor authentication troubleshooting and possible issues.

What is company-wide two-factor authentication and how to enable/disable CW2FA?

How to enable two-factor authentication?

How do I create invoices using the Invoice Upload feature?

WHAT ARE SUPPLIERS CURRENTLY ASKING TAULIA?

1.
2.
3.

WHO REVIEWS OUR INVOICES?

Invoices are reviewed and approved by your customer; never Taulia. Use Taulia to
track the status of your invoices.

DOES TAULIA REJECT INVOICES?

No. The approval/rejection of invoices is owned by your customer.

WHY DID MY CUSTOMER REJECT MY INVOICE?

An invoice can be rejected for many reasons. If there is no rejection reason
provided, contact your customer.

WHY IS IT BETTER TO SUBMIT INVOICES THROUGH TAULIA?

Invoices submitted through Taulia are transmitted to your customer's accounting
system in real-time. It helps speed up the approval process.

MY INVOICE IS SHOWING "IN PROCESS". WHAT DOES IT MEAN?

It means your customer is reviewing your invoice. Contact your customer if you
have questions.

WHO CREATES PURCHASE ORDERS?

Your customer/buyer does. Taulia is a platform that electronically delivers POs
to suppliers. If you have concerns regarding the details of the PO, contact your
customer.

MY PO IS INCORRECT. WHO DO I CONTACT?

POs are created by your customer/buyer. Report the issue to them. If an update
is made, the updated PO is pushed back to Taulia.

AM I REQUIRED TO USE TAULIA?

We highly recommend using Taulia when invited by your customer to simplify your
business transactions.

HOW DO I GAIN ACCESS TO TAULIA?

Your company must be invited by your customer. If you there is an existing
account, ask your Taulia account admin to invite you as a user.

HOW DOES TAULIA WORK?

Taulia is connected to your customer's accounting system. This allows your
customer to deliver PO, invoice, or payment data between their system and
Taulia. You can then see this information through your Taulia account.

CAN I COMBINE DIFFERENT CUSTOMER ACCOUNTS?

Yes. We call this "merging". Merging accounts allow you to access all accounts
using a one login.

CAN I DELETE USER ACCOUNTS?

You can only deactivate previously active user accounts.

TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get
started.

GET STARTED

VIDEO LIBRARY

VIEW ALL

USER MANAGEMENT

Invite colleagues to Taulia that needs access to your customer account.

EMAIL MANAGEMENT

You have full control. Manage the emails you want to receive from Taulia.

TAKING EARLY PAYMENTS

Get paid early today! Learn how you can increase your working capital and cash
flow by getting paid early on your approved invoices.

GET PAID EARLY

Finding capital for your business shouldn’t be complicated.Join the thousands of
business who use Taulia to get paid early on their invoices.

I WOULD LIKE TO:

AUTOMATE EARLY PAYMENT
REQUEST EARLY PAYMENT
ACCEPT EARLY PAYMENT

WHAT IS TAULIA

We are a technology company dedicated to helping simplify business transactions
and increase cash flow through an easy to use platform.

GET TO KNOW US

SUPPORT POLICIES

Taulia Support and the entire Technical Services team is dedicated in helping
you succeed. To do that, we have policies in place to show our unwavering
commitment to you. Take a moment to read through our support policies to learn
more.

VIEW OUR POLICIES
We’re here when you need us.
Contact Support

Home /

Support Topic
--No Filter-- AR Financing Taulia Enrollment Sign Up/Enrollment Information
Using Supplier Launch Logging In/Passwords Logging In Password Management
Taulia Account Management Getting Started with Taulia Managing Account
Users Managing Email Notifications Managing User Profiles
Combining/Merging Taulia Accounts Getting Paid Early Accepting Early
Payments Requesting Early Payments Automating Early Payments - Cashflow™
Early Payment Status & Details Using Cash Planner Purchase Orders
Purchase Order Details Searching for Purchase Orders Purchase Order
Reporting Confirming Purchase Orders Advanced Shipping Notifications
Invoices PO Invoicing (eFlip™) Non-PO Invoicing (eForm™) Country Specific
Invoicing Invoice Upload Searching for Invoices Invoice Reporting
Invoice Status Invoice Details Credit Notes Invoice Compliance Data
Payments Searching for Payments Payment Reports Payment Status Payment
Details Mass Invoicing (eFile™/eSend™) eFile™ - Multi-Format Invoicing
eSend™ - PDF Invoicing Supplier Information Management Supplier Address
Management Supplier Bank Account Management Supplier Tax Identifier
Management Supplier Certification Management Supplier Contact Management
Documents Management Customer Relationship Information Announcements Multi
Language FAQs

TOP FREQUENTLY ASKED QUESTIONS

Q. HOW DO I MERGE/COMBINE MY TAULIA ACCOUNTS INTO ONE?

If you have more than one customer using the Taulia Portal and you need access
to two or more accounts with the same login, you can combine your customers to
one login.

Q. HOW DO I ADD OR UPDATE MY BANK ACCOUNT/INFORMATION?

Manage your bank information through the portal!

Q. HOW DO I ADD OR DEACTIVATE USERS?

You can manage your account users in the portal and provide different levels of
access.

Q. HOW DO I UPDATE MY COMPANY/REMIT/SHIPMENT ADDRESS?

Information on how to update your address data.

Q. HOW DO I ASSIGN BRANCHES TO OUR PORTAL USERS?

Branch permissions allow account admins to give access to specific data in the
portal.

Q. HOW DO I CONTACT MY CUSTOMER THROUGH THE PORTAL?

Use the "Send Message" option to quickly contact your customer through the
portal!

STILL CAN’T FIND WHAT YOU’RE LOOKING FOR?

Contact Support

BROWSE ANOTHER TOPIC

AR FINANCING

0 Topics

TAULIA ENROLLMENT

2 Topics

LOGGING IN/PASSWORDS

2 Topics

TAULIA ACCOUNT MANAGEMENT

5 Topics

GETTING PAID EARLY

5 Topics

PURCHASE ORDERS

5 Topics

INVOICES

10 Topics

PAYMENTS

4 Topics

MASS INVOICING (EFILE™/ESEND™)

2 Topics

SUPPLIER INFORMATION MANAGEMENT

0 Topics

ANNOUNCEMENTS

0 Topics

MULTI LANGUAGE FAQS

0 Topics

STILL CAN’T FIND WHAT YOU’RE LOOKING FOR?

Contact Support

* Privacy Policy
* Terms of Use
* Contact Support

System Status: All Systems Operational

Important Message
Got It

THIS WEBSITE USES COOKIES

Taulia uses cookies to enhance your experience on our website, to develop and
improve our website, and to provide you with a better digital experience through
personalized ads and content. By choosing "Allow all", you agree to the use of
all cookies on our website. You can reject all non-essential cookies by
selecting either "Manage Cookies" on the right or "Show details" at the bottom
to set your preferences. However, blocking some types of cookies may impact your
experience of the site and the services we are able to offer. Please note, as
stated in the Cookie Policy, third parties may also set a cookie. You can learn
more about how Taulia and third parties use your data by reading our Privacy
Policy and Cookies Policy
Manage Cookies Allow all

PRIVACY PREFERENCE CENTER

When you visit any website, it may store or retrieve information on your
browser, mostly in the form of cookies. This information might be about you,
your preferences or your device and is mostly used to make the site work as you
expect it to. The information does not usually directly identify you, but it can
give you a more personalized web experience. Because we respect your right to
privacy, you can choose not to allow some types of cookies. Click on the
different category headings to find out more and change our default settings.
However, blocking some types of cookies may impact your experience of the site
and the services we are able to offer.
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STRICTLY NECESSARY COOKIES

Always Active

These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms. You can set your browser to block
or alert you about these cookies, but some parts of the site will not then work.
These cookies do not store any personally identifiable information.

PERFORMANCE COOKIES

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and
improve the performance of our site. They help us to know which pages are the
most and least popular and see how visitors move around the site. All
information these cookies collect is aggregated and therefore anonymous. If you
do not allow these cookies we will not know when you have visited our site, and
will not be able to monitor its performance.

FUNCTIONAL COOKIES

Functional Cookies

These cookies enable the website to provide enhanced functionality and
personalisation. They may be set by us or by third party providers whose
services we have added to our pages. If you do not allow these cookies then some
or all of these services may not function properly.

TARGETING COOKIES

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may
be used by those companies to build a profile of your interests and show you
relevant adverts on other sites. They do not store directly personal
information, but are based on uniquely identifying your browser and internet
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advertising.

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COOKIE LIST

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support.taulia.com Open in urlscan Pro 35.158.127.51 Public Scan

Form analysis 4 forms found in the DOM

Name: j_id0:j_id1:j_id45:j_id46:j_id48 — POST /pkb_Home

Name: j_id0:j_id1:j_id83:j_id84:j_id86 — POST /pkb_Home

Text Content

support.taulia.com Open in urlscan Pro
35.158.127.51 Public Scan

Form analysis
4 forms found in the DOM