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MARKETING CLOUD

 * Overview
 * Data Cloud For Marketing
 * Personalization
 * Engagement
 * Account Engagement
 * Intelligence
 * Pricing
 * Customer Stories
 * Resources
 * FAQ
 * 

QUESTIONS? CALL US 1-800-667-6389
Questions? CALL US 1-800-720-0371



Marketing Cloud

Overview Data Cloud For Marketing Personalization Engagement Account Engagement
Intelligence Pricing Customer Stories Resources FAQ
 
Save up to 50% and deliver marketing success now. CONTACT US >

 
GET TOGETHER, SAFELY WITH SAFETY CLOUD. LEARN MORE >
GET TOGETHER, SAFELY WITH SAFETY CLOUD. LEARN MORE >

 




 


MARKETING CLOUD PERSONALIZATION

Optimize conversions and reduce costs with AI-driven, 1-to-1 customer
experiences.
 
Watch Demo
Learn about our personalization innovations





 
 





TREAT EVERY CUSTOMER AS UNIQUE INDIVIDUALS AND REDUCE COSTS.

 
50% increase in conversions*
Source: Citrix Customer Story


REDUCE CUSTOMER ACQUISITION COSTS.

Understand customer affinities in real time to personalize experiences and
increase conversion rates.


AUTOMATE PERSONALIZATION ACROSS THE CUSTOMER JOURNEY.

Save time with AI-driven content, offers, and recommendations that shorten the
path to conversion.


OPTIMIZE SPEND WITH AI.

Reduce costs by understanding what’s working and what’s not with automated A/B/n
testing.


INCREASE CUSTOMER RETENTION AND LIFETIME VALUE.

Reduce churn and grow customer value with connected customer journeys that get
smarter with every interaction.

50% increase in conversions*
Source: FY23 Salesforce Customer Success Metrics Survey


 
 




LIMITED TIME OFFER


DELIVER SUCCESS NOW WITH THE MARKETING EFFECTIVENESS BUNDLE

Improve effectiveness and save up to 50% with marketing on a single platform.
Contact Us

 




LIMITED TIME OFFER


DELIVER SUCCESS NOW WITH THE MARKETING EFFECTIVENESS BUNDLE

Improve effectiveness and save up to 50% with marketing on a single platform.
Contact Us

 




LIMITED TIME OFFER


DELIVER SUCCESS NOW WITH THE MARKETING EFFECTIVENESS BUNDLE

Improve effectiveness and save up to 50% with marketing on a single platform.
Contact Us


The Marketing Effectiveness Bundle, and associated discounting, is only
available for Marketing Cloud. Savings based on non-discounted product listing
price. Offer open until 1/31/23 and subject to change without notice. Additional
restrictions and exclusions apply. Contact your sales representative for
additional information and to determine if you apply.

 






MAKE PERSONALIZATION EFFECTIVE AND EASY.


 




 
feature


DELIVER 1-TO-1 ENGAGEMENT THAT DRIVES REVENUE.

Engage customers in the moment with AI and real-time data. Determine
personalized next-best actions — rooted in business value.

feature


PERSONALIZE WEB AND EMAIL EXPERIENCES.

Optimize your website and emails with dynamic content to meet each customer’s
needs in real time.

feature


DRIVE REVENUE WITH BEHAVIORAL AND PRODUCT TRIGGERS.

Start an outbound journey when customers join or leave segments, abandon a cart,
and more.


 
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CONNECT TO SALES AND SERVICE DATA.

Inspire next best actions for customers by linking your CRM and service data

feature


USE AI TO TEST AND LEARN.

Test efficiently on individuals, not audiences. Launch A/B tests and view
results in real time to optimize on the fly.

feature


DESIGN AND DEPLOY SURVEYS TO WEBSITE VISITORS.

Draw from response data to inform customer experiences in real time.



 






 
 




LYCA MOBILE PERSONALIZES EVERY MOMENT — EVERYWHERE.

 
 




BASED ON A CUSTOMER’S CALLING ACTIVITY, WE CAN PROACTIVELY RECOMMEND A
LOWER-COST PLAN. IF THE CUSTOMER IS INTERESTED, ORDER FULFILLMENT DOESN’T TAKE
FOUR HOURS LIKE IT USED TO – IT’S ALMOST IMMEDIATE NOW.


ANKIT RAI

Head of Retention, CRM, CVM, Lyca Mobile
 




 
 


TOP BRANDS ARE MAKING INTERACTIONS SMARTER, EASIER, AND FASTER.


TOP BRANDS ARE MAKING INTERACTIONS SMARTER, EASIER, AND FASTER.

 



See All Customer Stories


 






 


CUSTOMERS SAW 60% HIGHER WEB CONVERSION RATES. HERE'S HOW.

In this commissioned TEI study from Forrester Consulting, discover how Marketing
Cloud Personalization delivers success now. See how Marketing Cloud drove 60%
more web conversions and 35% growth in average order value.
Get the study


 


PERSONALIZATION LOWERS COSTS AND IMPROVES CONVERSION. HERE'S WHY.

In this whitepaper from IDC, learn how personalized marketing can transform
customer relationships and drive growth
Get the Report

 

 


GET STARTED WITH PERSONALIZATION — FAST.

 
 
Report


GARTNER HAS NAMED SALESFORCE A LEADER. SEE WHY.


 
Guide


LEARN THE BASICS BEHIND 1-TO-1 PERSONALIZATION.


 
Report


SEE THE INSIGHTS INSPIRING REAL-TIME MARKETING MOMENTS.




 






 
 


READY TO LEARN MORE ABOUT MARKETING CLOUD? LET'S CHAT.

Ask about Salesforce products, pricing, implementation, or anything else — our
highly trained reps are standing by, ready to help. No credit card required. No
software to install. Get hands-on with our leading digital marketing platform —
powered by the world’s #1 CRM.
 
CONTACT US
GET THE GUIDE


OR CALL CALL US 1-800-362-4538
GET THE GUIDE





CALL US AT CALL US 1-800-667-6389

Call us at 1-800-664-9073

See all ways to contact us >


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NEED HELP WITH PERSONALIZED MARKETING?

No problem. Chat with our sales experts or call us at 1-800-960-3691.

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