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Included Health is your no cost expert resource for up-to-date information on
the COVID vaccine.
Vaccine FAQ
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1-855-633-7570
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FOR MEMBERS

Click for care, coverage, account information, and more
Click here to join Included Health login Click here for the Doctor On Demand
website
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WORLD-CLASS DOCTORS
AT YOUR FINGERTIPS

We’re your personal care team, here to make healthcare a whole lot easier. And
as a no cost employer benefit, it won’t cost you a thing. Welcome to your inner
circle of care.
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WE’RE HERE FOR THE BIG THINGS, THE LITTLE THINGS, AND EVERYTHING IN-BETWEEN

GET EXPERT SECOND OPINIONS WITH NO EXAMS OR APPOINTMENTS.

FIND TRUSTED, EXPERIENCED DOCTORS.

GET SUPPORT FROM OUR CARE TEAM OVER-THE-PHONE OR BY INSTANT MESSAGE.

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FIND CARE FROM THE PALM OF YOUR HAND.

It’s easy. We just need to check a few details.

 * 1Activate your account
 * 2Search for the care you need
 * 3Get matched with high quality care

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Download the Included Health app.



OVER 200 ON-CALL CLINICIANS

Our staff physicians and care coodinators go above and beyond to make sure you
get the care you need.

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COMMON QUESTIONS ABOUT OUR HEALTH BENEFIT

WHAT IS INCLUDED HEALTH?

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Included Health is an expert medical opinion program made available to you
through Ericsson at no cost. We are a primary guide and resource for all your
medical needs. Our services include finding you the top doctors and specialists
in your Ericsson medical carrier’s network, booking doctor’s appointments on
your behalf, getting you remote second opinions from world-leading experts, and
answering any questions you may have about your medical conditions and more.

WHO CAN USE INCLUDED HEALTH?

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Included Health is available to you and your dependents who are enrolled in an
Ericsson medical plan. Ericsson provides this program so that you have access to
the best medical care possible. Click ”Register in Minutes” on this website to
register you and your eligible dependents in the program.

WHEN SHOULD I USE INCLUDED HEALTH AND WILL I HAVE ANY OUT-OF-POCKET COSTS?

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Use Included Health for the following services:

 * Office Visit – If you need help finding a primary care physician or
   specialist for an office visit, call our Care Team at 1-855-633-7570. We’ll
   help you find trusted and experienced doctors in your Ericsson medical
   carrier’s network and can even set the appointment for you. This Included
   Health service is provided to you at no cost; however, the cost for the
   office visit will be the same as any physician office visit under your
   Ericsson medical plan.
 * Expert Opinion – If you’re unsure about a diagnosis, or if surgery has been
   recommended as a form of treatment, we can arrange for you to get a second
   opinion from a leading expert specializing in your area of need. Included
   Health will find the doctor and collect all relevant medical records. This
   service is provided to you at no cost.
 * Learn About a Condition – If you’d like quick answers to medical questions
   for things such as a new diagnosis or treatment, we can provide you with
   over-the-phone guidance and support from a Included Health doctor. This
   service is provided to you at no cost.

WHAT CAN I EXPECT FROM INCLUDED HEALTH?

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All services can be easily accessed by calling the Included Health Care Team,
visiting includedhealth.com/ericsson or by downloading the Included Health
mobile app from the Apple App Store or Google Play Store. For certain Included
Health services, a member of your Care Team will reach out to you to learn about
your exact needs. They’ll take care of everything, from finding you the right
doctor to collecting your medical records. Expect a care coordinator to follow
up with you to answer any questions you may have after you’ve seen the
recommended doctor.

HOW DOES INCLUDED HEALTH SELECT ITS PHYSICIANS?

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Included Health selects physicians based on their education and training,
patient outcomes, and location. As a result, we’re able to match you with highly
experienced doctors and specialists who are best suited to your personal
preferences and medical needs.

WILL MY PERSONAL HEALTH INFORMATION BE PROVIDED TO ERICSSON?

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In accordance with HIPAA, any personal health information (PHI) you share with
Included Health is confidential and not shared with Ericsson or any other 3rd
party. Your PHI is available only to you, your Care Team, and your Included
Health physician.

HOW DOES INCLUDED HEALTH USE MY SSN?

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The last four digits of your SSN are needed to confirm both your identity when
creating an account and your eligibility for the Included Health benefit.

HOW DO I CONTACT INCLUDED HEALTH?

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For further details, call the Included Health Care Team at 1-855-633-7570,
available Monday through Friday from 7:00am – 8:00pm CT.

Call us: 1-855-633-7570
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YOUR HEALTHCARE JOURNEY STARTS HERE

Get Care
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DO NOT SELL MY PERSONAL INFORMATION

When you visit our website, we store cookies on your browser to collect
information. The information collected might relate to you, your preferences or
your device, and is mostly used to make the site work as you expect it to and to
provide a more personalized web experience. However, you can choose not to allow
certain types of cookies, which may impact your experience of the site and the
services we are able to offer. Click on the different category headings to find
out more and change our default settings according to your preference. You
cannot opt-out of our First Party Strictly Necessary Cookies as they are
deployed in order to ensure the proper functioning of our website (such as
prompting the cookie banner and remembering your settings, to log into your
account, to redirect you when you log out, etc.). For more information about the
First and Third Party Cookies used please follow this link.
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which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms. You can set your browser to block
or alert you about these cookies, but some parts of the site will not then work.
These cookies do not store any personally identifiable information.

SALE OF PERSONAL DATA

Sale of Personal Data

Under the California Consumer Privacy Act, you have the right to opt-out of the
sale of your personal information to third parties. These cookies collect
information for analytics and to personalize your experience with targeted ads.
You may exercise your right to opt out of the sale of personal information by
using this toggle switch. If you opt out we will not be able to offer you
personalised ads and will not hand over your personal information to any third
parties. Additionally, you may contact our legal department for further
clarification about your rights as a California consumer by using this Exercise
My Rights link. If you have enabled privacy controls on your browser (such as a
plugin), we have to take that as a valid request to opt-out. Therefore we would
not be able to track your activity through the web. This may affect our ability
to personalize ads according to your preferences.

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