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 * Home
 * Products
   * Retail Mastery System
   * Retail Sales Academy
   * Retail Success Summit
   * Platinum Mastermind Group
   * Retail Marketing Club
   * Add On Master Class
   * All Products
 * Free Tips
 * Resources
   * Real Retail TV
   * Partners
 * About Us
   * Meet Bob Negen
   * Meet Susan Negen
   * Meet The Team


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RETAIL TRAINING FOR STORES BIG, SMALL AND EVERYTHING IN BETWEEN

Learn now to increase sales, delight customers, and have more fun running the
business of your dreams.

Learn More Now


RETAILPALOOZA WAS BACK FOR YEAR 2 WITH FUNKY FRESH RETAIL IDEAS & INSPIRATION




Watch The Replay Now


REACH NEW HEIGHTS: YOUR BUSINESS + OUR EXPERTISE

WhizBang! Retail Training helps retailers of all sizes build great stores.  We
strive to have an ever-increasing positive impact on independent retailers
everywhere so they can run better businesses and live better lives. Through our
products, courses, and events, you’ll get comprehensive retail training that
works, has tremendous value, and is designed to fit the needs of brand-new
retailers as well as seasoned store owners and multi-store chains.

Founded in 1999 by retail experts Bob Negen and Susan Negen, we share only tried
and tested ideas that work, guaranteed. How do we know? Because we’ve been in
your shoes… we owned and operated our own, successful retail stores for 19 years
before starting WhizBang! Retail Training.




ESSENTIAL PRODUCTS, COURSES, & EVENTS CREATED FOR STORE OWNERS & THEIR TEAMS

 


THE SINGLE MOST COMPREHENSIVE RESOURCE FOR INDEPENDENT RETAIL STORE OWNERS!

You’ll learn the 11 essential retail skills. Designed for retail store owners
and managers, the Retail Mastery System includes everything you need to know
about running a super-successful retail business in one complete, easy-to-use
program. Filled with proven ideas that work for today’s independent store owner.
It’s like an MBA for retailers.

Learn More


HIGHER SALES, BETTER EMPLOYEES, HAPPIER CUSTOMERS!

The Retail Sales Academy delivers best-in-class retail training for your retail
employees. Get interactive, done-for-you online retail sales training to
transform your employees into a team of customer-focused superstars. Result:
More money in the bank with less stress on you. You’re going to love the Retail
Sales Academy.

Learn More



DISCOVER FREE RESOURCES & TOOLS FOR INDIE RETAILERS

Sign-up for The Retail Buzz and every Wednesday you’ll get business-building
ideas and inspiration via email to supercharge your store’s success. Completely
FREE to join and you can unsubscribe at any time.

Sign Up Now

Real Retail TV shares straightforward strategies from retail expert, Bob Negen.
It’s on the pulse and focused on what is happening right now in the retail
world. Catch up on the latest episodes.

Watch Episodes

With over 6000 members, the WhizBang! Retailers Facebook Group is the place to
be to share ideas, get feedback, ask questions and learn from thousands of other
retailers around the world.  Completely free to join!

Join Now

Coming Up With Ideas For Your Social Media Driving You Crazy?!  That is why we
created the WhizBang! Social Media Matrix. With over 100+ content ideas that can
be used in thousands of different ways, this map will be your go-to guide when
planning your social media content.

Get It Free

Use this FREE inventory counting checklist to take the hassle out of planning
your physical inventory count! This method was developed from a combination of
the best practices used by very large retailers and refined for use by small and
mid-sized independent retailers.

Get It Free

Want to get new customers in your store without the cost of advertising? 
Download our FREE ebook: 3 Ways To Get New Customers Without Spending Any Money
where you’ll find 3 simple, easy to excute tactics that will grow your retail
business at no cost to you.

Get It Free
2024 Retail Success Summit


THE WORLD’S HIGHEST-IMPACT EDUCATIONAL CONFERENCE FOR INDEPENDENT RETAILERS!

July 29 & 30, 2024

Learn More




TRUSTED BY RETAILERS EVERYWHERE!

DON’T JUST TAKE OUR WORD FOR IT… THOUSANDS OF INDEPENDENT RETAILERS AROUND THE
WORLD HAVE BENEFITED FROM OUR RETAIL TRAINING PROGRAMS. HERE ARE JUST A FEW…

 

“I found WhizBang! Training’s Facebook Group last year, then I attended the
Summit and I hated to see each day end. It was incredible! I am now using the
Retail Mastery System and Retail Sales Academy for my business. Thanks to Bob
and Susan, their partners, and the entire team for an amazing experience!“

Darin Sehnert

Chef Darin's Kitchen Table, Savannah, GA

“I may not be doing all the things right, but I’m definitely doing more of them
right than I would be without all your advice! Thank you for everything you,
Susan, and everyone on your team give to the small business community. I feel
very fortunate to have found WhizBang! Training so early in my business, it’s
helped propel me forward a lot faster than it would have without you guys!”

Elaina Stanley

Three Happy Hounds, Fernley, NV

“Bob, Susan, and WhizBang! Retail Training have positively impacted the way we
run our business for years. They have so many systems already created that you
are easily able to follow and apply, and it takes some of the stress out of
owning and running a business. I would highly recommend WhizBang! Retail
Training to help you take your business to the next level.“

Holly Haveman

Kennedy’s Flowers & Gifts, Grand Rapids, MI

“I’ve doubled my business from $500K to a MILLION this year thanks to WhizBang!
Retail Training.”

Todd Anderson

R/C Excitement, Fitchburg, MA

“WhizBang! Retail Training has changed how I do business. We’re a third
generation family owned hobby store, and I felt like we were growing faster than
my knowledge set allowed. Since working with WhizBang! Retail Training we have
more than tripled our business. I can see us growing even further with the
skills I am learning from Bob and Susan.”

Ryan Raffuse

Anchorage House of Hobbies, AK

“You don’t know how much I wish we had found you 20 years ago. We are
self-taught and believe me it was a high-stress struggle. We could have been
double the size we are with all the knowledge and energy we would have gleaned
from WhizBang! Retail Training.”

Margaret Flaherty

Magnolia Garden Center, Seattle, WA

“I just want to say thank you to you, Susan, and the WhizBang! Team. I have
learned so much from you all, and I am so very grateful for all that you do for
the WhizBang! community!! You always give your best and I know that you want the
best for independent retailers! So, THANK YOU, Bob, for being such a special
leader.”

Marsha Cowan

Be Sew Creative, Las Cruces, New Mexico

“I found WhizBang! Training on YouTube and tried your idea for gift
certificates. Customers I haven’t seen in months showed up. I was so impressed I
invested in the Retail Mastery System and haven’t stopped watching the video
lessons. I am so excited to implement all the other ideas. Thank you so much for
this wonderful resource.”

Janelle Ruby

Mustard Seed Christian Gifts & Apparel, Hesperia, CA


OVER 40 YEARS OF COMBINED ON-THE-FLOOR RETAIL EXPERIENCE

Bob & Susan Negen

Bob and Susan Negen founded WhizBang! Retail Training to help retail store
owners and managers get the nuts-and-bolts skills they need to run a successful
business. They have worked with hundreds of thousands of retailers, presented at
trade shows and conferences all over North America, created numerous courses for
retail owners, managers, and employees, and written a best-selling book on
retail marketing.

Bob and Susan’s skills and real-world perspective come from over 40 years of
combined on-the-floor retail experience. Bob founded the Mackinaw Kite Co., an
award-winning chain of kite and toy stores, and ran them for 19 years. Susan
started her retail career as an executive at Bloomingdale’s and Macy’s before
she joined Bob at the Mackinaw Kite Co.

Together they have a knockout one-two punch of sophisticated “big business”
skills and street-smart small business experience.

 

A DEDICATED team of people... here to help you and your retail store succeed!
Bob always says, “Hire for Attitude, Teach Skills.” We were lucky enough to
recruit top-notch attitudes AND skills in each of our team members.
Meet The Team




PARTNERING WITH THE BEST IN THE RETAIL INDUSTRY

We partner with some of the best companies in the business. But more than that,
we partner exclusively with companies that are just as dedicated as we are to
supporting independent retailers like you!

Meet Our Partners
Get Our Team Working For You

Ready to get started?  Our team is standing by and ready to support you and your
store!  Give us a call or shoot us an email and let’s talk about the next steps
to building the store of your dreams.

AWESOME! LET'S CHAT.


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THE BIG LEAP SCAVENGER HUNT


CODE WORD: GLASS FROG



The internal viscera, including the heart, liver, and gastrointestinal tract,
are visible through the skin. When active their blood makes them visible; when
sleeping most of the blood is concealed in the liver, hiding them.

After you find all five, email your results to contest@whizbangtraining.com. We
will pick the winners at random out of all the entries received by 12 Noon
Eastern Time on Friday, February 23.

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