www.verint.com Open in urlscan Pro
2620:12a:8000::3  Public Scan

Form analysis
3 forms found in the DOM

Name: WR_Global_ContactUs_RetailChoreography — POST

<form method="post" name="WR_Global_ContactUs_RetailChoreography" id="form_64d4a7acec219-WR_Global_ContactUs_RetailChoreography" class="elq-form elq-form-global form form--product form--two-col">
  <div class="form__item form__item--full form__item--indicator display-block">
    <p>* indicates a required field</p>
  </div>
  <div class="form__item" data-field="C_FirstName">
    <label for="C_FirstName"> First Name <span>*</span>
    </label>
    <div class="form__input-wrap">
      <input type="text" name="C_FirstName" id="C_FirstName" placeholder="First Name" maxlength="35" value="" autocomplete="given-name" required="">
    </div>
  </div>
  <div class="form__item" data-field="C_LastName">
    <label for="C_LastName"> Last Name <span>*</span>
    </label>
    <div class="form__input-wrap">
      <input type="text" name="C_LastName" id="C_LastName" placeholder="Last Name" maxlength="35" value="" autocomplete="family-name" required="">
    </div>
  </div>
  <div class="form__item" data-field="C_Company">
    <label for="C_Company"> Company <span>*</span>
    </label>
    <div class="form__input-wrap">
      <input type="text" name="C_Company" id="C_Company" placeholder="Company" minlength="2" maxlength="50" value="" autocomplete="organization" required="">
    </div>
  </div>
  <div class="form__item" data-field="C_Title">
    <label for="C_Title"> Job Title <span>*</span>
    </label>
    <div class="form__input-wrap">
      <input type="text" name="C_Title" id="C_Title" placeholder="Job Title" minlength="3" maxlength="50" value="" autocomplete="organization-title" required="">
    </div>
  </div>
  <div class="form__item" data-field="C_Country">
    <label for="C_Country"> Country <span>*</span>
    </label>
    <div class="form__input-wrap">
      <select id="C_Country" name="C_Country" class="required" required="" style="color: rgba(0, 0, 0, 0.5);">
        <option value="">-Select-</option>
      </select>
      <svg class="form__select-arrow" aria-hidden="true">
        <use href="#down-arrow"></use>
      </svg>
    </div>
  </div>
  <div class="form__item" data-field="C_stateProv">
    <label for="C_stateProv"> State or Province <span>*</span>
    </label>
    <div class="form__input-wrap">
      <select id="C_stateProv" name="C_stateProv" class="required" required="" style="color: rgba(0, 0, 0, 0.5);">
        <option value="">-Select-</option>
      </select>
      <svg class="form__select-arrow" aria-hidden="true">
        <use href="#down-arrow"></use>
      </svg>
    </div>
  </div>
  <div class="form__item" data-field="C_EmailAddress">
    <label for="C_EmailAddress"> Business Email <span>*</span>
    </label>
    <div class="form__input-wrap">
      <input type="text" name="C_EmailAddress" id="C_EmailAddress" placeholder="Business Email" maxlength="50" value="" autocomplete="email" required="">
    </div>
  </div>
  <div class="form__item" data-field="C_BusPhone">
    <label for="C_BusPhone"> Business Phone <span>*</span>
    </label>
    <div class="form__input-wrap">
      <input type="text" name="C_BusPhone" id="C_BusPhone" placeholder="Business Phone" minlength="10" maxlength="35" value="" autocomplete="tel" required="">
    </div>
  </div>
  <div class="form__item form__item--full form__submit-wrap">
    <button type="submit" class="button form__submit" disabled="">
      <span class="toggle-block"> Submit </span>
      <span class="svg toggle-block hidden" aria-hidden="true">
        <svg viewBox="0 0 46 46" height="27" width="27">
          <path fill="#FFFFFF" d="M16 16h3.6l3.5 9.2 3.6-9.2H30l-5.8 14h-2.5L16 16Z"></path>
          <circle fill="transparent" cx="23" cy="23" r="21.5" stroke="#FFFFFF" stroke-width="3"></circle>
          <path fill="transparent" stroke="currentColor" stroke-width="6" d="M23 1.5a21.5 21.5 0 1 0 15.6 36.3" class="loader-spinner"></path>
        </svg>
      </span>
    </button>
  </div>
  <p class="form__item--full form__submission-message"></p>
  <div class="form__item form__item--full text-align-center">
    <a class="form__privacy-policy" href="https://www.verint.com/our-company/legal-documents/privacy-policy/" target="_blank" data-wpel-link="internal" rel="follow">Verint is committed to treat and protect your personal data in accordance with our Privacy Policy.</a>
  </div>
  <div class="form__item form__item--full form__item--recaptcha text-align-center">
    <p>This site is protected by reCAPTCHA and the Google <a href="https://policies.google.com/privacy" target="_blank" data-wpel-link="external" rel="external noopener noreferrer">Privacy Policy</a> and
      <a href="https://policies.google.com/terms" target="_blank" data-wpel-link="external" rel="external noopener noreferrer">Terms of Service</a> apply.</p>
  </div>
  <div class="position-absolute">
    <input type="hidden" name="ConsentSourceFormName" value="WR_Global_ContactUs_RetailChoreography">
    <input type="hidden" name="HQCountry" value="">
    <input type="hidden" name="HQState" value="">
    <input type="hidden" name="DUNS" value="">
    <input type="hidden" name="db_annual_sales" value="">
    <input type="hidden" name="SIC_CODE" value="">
    <input type="hidden" name="SIC_DESCRIPTION" value="">
    <input type="hidden" name="db_employee_count" value="">
    <input type="hidden" name="VANITY_TITLE" value="">
  </div>
  <div class="position-absolute">
    <input type="hidden" name="db_stock_ticker" value="">
    <input type="hidden" name="db_web_site" value="">
    <input type="hidden" name="elqCustomerGUID" value="">
    <input type="hidden" name="elqCookieWrite" value="0">
    <input type="hidden" name="SFCampResponse" value="">
    <input type="hidden" name="SFCampID" value="">
    <input type="hidden" name="DataSource" value="">
    <input type="hidden" name="languageCode" value="en">
  </div>
  <div class="position-absolute">
    <input value="WR_Global_ContactUs_RetailChoreography" type="hidden" name="elqFormName">
    <input value="423" name="elqSiteId" type="hidden">
    <input name="elqCampaignId" type="hidden">
    <input value="120283" name="form_post_id" type="hidden">
    <input type="hidden" id="eloqua_form_submission" name="eloqua_form_submission" value="4c7aaae505"><input type="hidden" name="_wp_http_referer" value="/retail-choreography/">
  </div>
</form>

GET https://www.verint.com

<form method="get" action="https://www.verint.com" class="search__form border flex">
  <label class="search__label" for="search-input--desktop"> Search </label>
  <input class="search__input js-trigger-search-results" type="text" value="" placeholder="What can we help you find?" name="s" id="search-input--desktop" aria-autocomplete="inline" aria-describedby="search-instructions" autocomplete="off"
    accesskey="s">
  <div class="visually-hidden" id="search-instructions" aria-hidden="true"> Begin typing to search, the field will be completed as you type. </div>
  <button class="unstyled-button position-relative search__submit" type="submit" aria-label="Submit search query.">
    <svg aria-hidden="true">
      <use href="#search"></use>
    </svg>
  </button>
</form>

GET https://www.verint.com

<form method="get" action="https://www.verint.com" class="search__form border flex">
  <label class="search__label" for="search-input--mobile"> Search </label>
  <input class="search__input js-trigger-search-results" type="text" value="" placeholder="What can we help you find?" name="s" id="search-input--mobile" aria-autocomplete="inline" aria-describedby="search-instructions" autocomplete="off"
    accesskey="s">
  <div class="visually-hidden" id="search-instructions" aria-hidden="true"> Begin typing to search, the field will be completed as you type. </div>
  <button class="unstyled-button position-relative search__submit" type="submit" aria-label="Submit search query.">
    <svg aria-hidden="true">
      <use href="#search"></use>
    </svg>
  </button>
</form>

Text Content

Skip to main content
 * Login (Verint Connect)
 * Support

Verint Logo Verint
Get a Demo
 * Products
   
   
    * PLATFORM
      
      * Platform Overview
      * AI & Analytics
      * Digital-First Engagement
      * Workforce Engagement
      * Experience Management
      * Engagement Data
    * Download: The Engagement Capacity Gap Report
      
   
   
    * PRODUCTS
      
      * Forecasting and Scheduling WFM across all touchpoints
      * Interaction Insights Speech, text & desktop analytics
      * Quality and Compliance Enhance performance & reduce risk
      * Real-Time Work Automated guidance, right now
      * Conversational AI Virtual assistants for voice & digital
      * Engagement Channels Power digital conversations
      * Channel Automation Unify omnichannel experiences
      * Knowledge Management Consistent & compliant answers
      * Experience Management Cross-channel CX insights
      * Fraud and Security Solutions Improve bank security-investigations

 * Solutions
   
   
    * I WANT TO...
      
      * Shift to One Workforce Increase CX capacity, flexibility, and agility
      * Improve My Service Quality Total quality across all customer touchpoints
      * Understand My Potential ROI Evaluate your potential ROI
      * Move to the Cloud Innovate faster and avoid IT hassles
      * Enjoy the Open CCaaS Advantage CX Automation with a Modern CCaaS
      * Improve My CX Reimagine your CX initiatives
   
   
    * MY INDUSTRY IS...
      
      * Banking
      * Insurance
      * Public Sector
      * Retail
      * Telecommunications
    * ROI Center Evaluate your potential ROI and lower your total cost of
      ownership
      Find Out Now
      

 * For Customers
   
   
    * FOR CUSTOMERS
      
      * Customer Commitment Resources to ensure customer success
      * Services and Support Professional, managed services and support
      * Verint Connect Customer portal & community
   
   
    * CASE STUDIES
      
      * Stanley Black & Decker Outdoor Modernizes Contact Center Operations with
        Verint Workforce Management in the Cloud
      * IAG delivers a frictionless and connected CX
      * Comerica ties digital banking improvements to customer satisfaction
      * View All
    * Closing the Engagement Capacity Gap by Solving the CX-Cost Equation
      

 * Resources
   
   
    * SUCCESS STORIES
      
       * Volaris powers digital-first engagement at scale
       * Suncorp improves engagement with conversational UI
       * UnitedHealth Group Standardizes on Verint Knowledge Management
         Enterprise-Wide
      
      View All Success Stories
   
   
    * VERINT INSIGHTS
      
       * Blog
       * Analyst Reports
       * eBooks
       * Whitepapers
      
      View All Resources
   
   
    * EVENTS
      
       * AMER Events
       * EMEA Events
       * APAC Events
      
      View All Events
    * Download: The Engagement Capacity Gap Report
      

 * Partners
   
   
    * ABOUT OUR PARTNERS
      
      * Partner Overview
      * Become a Partner
      * Find a Partner
      * Verint Connect Partner portal & community
   
   
    * PARTNER CASE STUDIES
      
      * Five9 helps customers transform customer engagement
      * Group Elite facilitates change and modernization
      * Connex improves the call center, back office and branch
      * View All Case Studies
    * Why Partner with Verint
      
      Play Video Modal

 * Company
   
   
    * OUR COMPANY
      
      * Overview
      * News & Insights
      * Leadership
      * Investor Relations
      * Careers
      * Legal
      * Diversity and Inclusion
      * Corporate Governance
      * Partners
      * Corporate Responsibility
   
   
    * RECENT NEWS & PRESS
      
        
      * 3 Takeaways from Verint Engage 2023
        
      * New Research Shows Digital Channel Usage and Customer Service
        Expectations Skyrocketing 77 Percent of Businesses Say Consumer
        Expectations and Demands are Up – Organizations Forging Ahead with AI
        and Automation as Strategic Customer Experience Force-Multipliers
      * View more
    * Unlock new career possibilities at Verint
      Search Now
      

 * 

 * Login (Verint Connect)
 * Support

Get a Demo
Close
 1. Home
 2. /
 3. Retail Choreography


RETAIL CHOREOGRAPHY

Drive sales, loyalty and productivity with appointment booking, queue
management, and in-store task management solutions.

Get a Demo
Play Video Modal




WHAT IS RETAIL CHOREOGRAPHY?

Qudini by Verint provides Retail Choreography software solutions that help you
manage and analyze what’s going on in your stores, bank branches and contact
centers. With our innovative solutions, you can transform your omnichannel
strategy and engage customers seamlessly online, via social media, and your
physical stores. 

Perfect the customer experience with multiple solutions that can be easily set
up and used out-of-the-box including with Appointment Scheduling, Queue
Management, Retail Analytics, and more.




RETAIL CHOREOGRAPHY FEATURES

 * +
   
   
   APPOINTMENT SCHEDULING
   
   Increase foot traffic and conversion by making it easy for customers to book
   appointments from any channel.
 * +
   
   
   QUEUE MANAGEMENT
   
   Create more informed waiting experiences to retain walk-ins, boost loyalty,
   and increase customer spend.
 * +
   
   
   EVENT BOOKING
   
   Drive brand loyalty by enabling customers to easily discover and book onto
   your in-person and virtual events, workshops and classes.
 * +
   
   
   TASK MANAGEMENT
   
   Enhance retail excellence by enabling store, branches and head office to
   seamlessly assign and track progress on tasks for associates to undertake.
 * +
   
   
   RETAIL ANALYTICS
   
   Unlock game-changing analytics and AI-driven insights on your customer
   experience and store operations.
 * +
   
   
   RETAIL ECOSYSTEM INTEGRATIONS
   
   Take your omnichannel experience, operations, and data to the next level by
   connecting Qudini by Verint into your ecosystem of tools.


APPOINTMENT SCHEDULING

With Qudini by Verint Appointment Scheduling, your customers can easily schedule
appointments in your retail locations from any channel, including your website,
mobile app, online ads, and social media pages. Simplifying the process of
creating an appointment can improve a variety of metrics across your stores,
including:

 * Foot traffic
 * Sales
 * Customer loyalty
 * Resource allocation
 * Shop floor productivity

Learn more about Appointment Scheduling



QUEUE MANAGEMENT

Retain walk-ins, increase customer spend, and boost loyalty with informed
waiting experiences. Walk-in customers can easily join a virtual queue through
your host, kiosk, QR code, or SMS, helping to manage customer expectations and
provide a relaxed waiting experience.

With Queue Management, you can be sure the right people are in the right place
at the right time by managing your customers and available store associates in
one place. Dashboards and reports show you who your customers are, why they
visit, how long they wait to be served, and more.

Plus, state of the art machine learning can use this data to predict future
events and the staff needed to support them.

Learn more about Queue Management



EVENT MANAGEMENT

Use Qudini by Verint’s best in class enterprise Event Booking Software to drive
sales and brand loyalty by making it easy for your customers to discover and
register for in-person and virtual brand events, workshops and classes,
including: 

 * Online events, webinars, and classes 
 * In-store classes and workshops 
 * VIP events and parties
 * Community activities
 * Private employee events 

Learn More About Event Booking



TASK MANAGEMENT

Enhance retail excellence by enabling stores, regional managers and head office
to seamlessly assign and track progress on tasks for associates to undertake.

Qudini by Verint’s Task Management enables you to improve communication, quality
and effectiveness through better collaboration over work that needs completing
such as:

 * One-off tasks
 * Daily recurring tasks
 * Repeating checklists
 * Visual merchandising tasks
 * Compliance activities
 * And more

Learn more about Task Management



BOPIS CLICK AND COLLECT CHECK-IN

Drive customer loyalty with efficient order pickup from in your store, door
side, or curbside. To make the process as simple as possible, your BOPIS
customers can quickly check in when they arrive by phone, host or kiosk. 

This check-in automatically notifies your store team when customers arrive so
they can speed up order collection and exceed customer expectations. 




RETAIL ANALYTICS

With Retail Analytics, you can unlock AI-driven insights on your customer
experience and store operations. Qudini by Verint captures 100 different data
points on a single customer’s experience, including:

 * Who visits your stores and why
 * Which channels they used
 * What was their experience like

Gain the insights needed to reduce operational costs and increase sales by
capturing data across your shop floor, including time and motion insights, staff
performance, customer wait times, and more.

Learn more about Retail Analytics



RETAIL ECOSYSTEM INTEGRATIONS

The stand-alone value of our Retail Choreography apllications is significant.
But when our solutions are integrated with your existing retail software
ecosystem, it becomes even more powerful. Advance your omnichannel experience,
operations, and data by connecting into your ecosystem of tools, such as:

 * In-store customer engagement platforms
 * eCommerce
 * BI & AI
 * Telematics
 * Marketing and social platforms
 * And more

Learn more about Retail Ecosystem Integrations



LEARN MORE ABOUT RETAIL CHOREOGRAPHY SOLUTIONS

Get a Demo

* indicates a required field

First Name *

Last Name *

Company *

Job Title *

Country *
-Select-
State or Province *
-Select-
Business Email *

Business Phone *

Submit



Verint is committed to treat and protect your personal data in accordance with
our Privacy Policy.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of
Service apply.






THANK YOU

Thank you for your request. A Verint team member will follow up with you soon.




COMPANY

 * Company Overview
 * News & Insights
 * Investor Relations
 * Resource Center
 * Careers
 * Contact
 * Global Locations


LEGAL

 * Legal Overview
 * Terms of Service
 * Privacy Policy
 * Cookies Overview
 * UK Modern Slavery Act Compliance
 * Intellectual Property
 * Digital Accessibility Conformance
   
 * Cookies Settings
   

Verint Logo Verint Verint Systems Inc.
175 Broadhollow Rd, Ste 100
Melville, NY 11747

1 (800) 483-7468 All Rights Reserved 2023
 * 
 * 
 * 
 * 


SEARCH MODAL


SEARCH

Search
Begin typing to search, the field will be completed as you type.





SEARCH MODAL


SEARCH

Search
Begin typing to search, the field will be completed as you type.





VIDEO MODAL

Download Audio Transcript Watch the audio description version of this video
Watch the standard version of this video