sentact.com Open in urlscan Pro
2a02:fe80:1010::12  Public Scan

URL: https://sentact.com/about-us/
Submission: On April 28 via manual from US — Scanned from DE

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Name: Contact us - site footerPOST

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Text Content

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 * About Us
 * ResourcesMenu Toggle
   * Resource Library
   * Webinars
   * Events
   * News & Blog
 * Careers
 * Client Care Center

Main Menu
 * TechnologyMenu Toggle
   * Why Sentact
     
     
     TECHNOLOGY
     
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     PRODUCTS
     
     Sentact's 'all rounds-one platform' technology empowers healthcare systems
     to reduce costs, and improve safety, quality, and engagement.
     
     
     SENTACTROUNDING
     
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     SENTACTONDEMAND
     
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   * SentactRounding
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 * SolutionsMenu Toggle
   * Solutions Mega Menu
     
     
     SOLUTIONS
     
     Expansive 3000+ library of templates featuring best-practice surveys for
     every aspect of care.
     
     
     CLINICAL EXCELLENCE
     
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     PATIENT ENGAGEMENT
     
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     WORKFORCE ENGAGEMENT
     
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   * Clinical Excellence
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 * Sentact ExperienceMenu Toggle
   * Sentact Experience
     
     
     SENTACT
     EXPERIENCE
     
     Learn more
     
     Sentact clients typically experience a full recovery of their 3-year
     investment within 3-6 months of implementing our solutions
     
      * Patient Experience Leaders
      * Accreditation Leaders
     
      * Infection Prevention Leaders
      * Patient Safety Leaders
     
      * Nursing Leaders
      * Safety Leaders
    * About Us
    * ResourcesMenu Toggle
      * Resource Library
      * Webinars
      * Events
      * News & Blog
    * Careers
    * Client Care Center

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COVID-19 RESOURCE CENTER Learn more


ABOUT US

Sentact’s digital, enterprise-wide rounding solutions help hospitals to create
safer environments, increase patient engagement, and improve overall quality of
care.




INDUSTRY LEADING PLATFORM

Our industry leading platform incorporates a comprehensive set of automated
rounding tools that drives improved patient and caregiver satisfaction,
facilitates instantaneous feedback and provides enterprise-wide reporting.


15+ YEARS OF EXPERIENCE

Our company has been helping hospitals, providers, and communities for over 15
years and our trusted and experienced team continually strives to put the health
and well-being of our patients first.


500+ CLIENT
FACILITIES

Sentact has implemented patient engagement solutions in over 550 healthcare
facilities nationwide and continues to grow by pairing technology innovation
with healthcare expertise.


INDUSTRY LEADING PLATFORM

Our industry leading platform incorporates a comprehensive set of automated
rounding tools that drives improved patient and caregiver satisfaction,
facilitates instantaneous feedback and provides enterprise-wide reporting.


15+ YEARS OF EXPERIENCE

Our company has been helping hospitals, providers, and communities for over 15
years and our trusted and experienced team continually strives to put the health
and well-being of our patients first.


500+ CLIENT
FACILITIES

Sentact has implemented patient engagement solutions in over 550 healthcare
facilities nationwide and continues to grow by pairing technology innovation
with healthcare expertise.


FAST RETURN ON INVESTMENT

Sentact clients typically experience a full recovery of their 3-year investment
within 3-6 months of implementing our solutions.

MEET THE TEAM





SENTACT LEADERSHIP


As founder, Chairman and CEO, Jim brings over 30 years of expertise and
executive vision to Sentact. Nationally recognized as a top leader in the
healthcare IT industry, Jim's passion and dedication for delivering safer
healthcare environments drives our core values and company mission.

Jim PisaniChairman & CEO
A leading healthcare IT executive with more than 17 years serving on the
frontlines of both the healthcare provider and information technology sectors,
Chris drives leadership, operations, and corporate strategy for Sentact - with
his innovative vision and passion for company and partner growth.

Chris DubePresident
With over 10 years of expertise in technical support services, John leads our
highly reliable Sentact Support Services team – available 24 hours a day, 7 days
a week with a 99% percent partner satisfaction rate.

John BurnsSupport Services
Jennifer leads our Client Success Team with more than 15 years of IT executive
business development and account management expertise. Her Team works closely
with partners to nurture relationships and help them achieve maximum success.

Jennifer PisaniClient Success
An experienced nurse and healthcare risk manager with nearly 20 years of
specializing in healthcare technology and nursing informatics, Maria leads our
inhouse Sentact Clinical Support Team.

Maria Dube
MSHA, MSN, RN, CHRMPatient Engagement & Safety
Alex spearheads a team of Implementation and Training specialists for Sentact.
He and his Team excel in designing project implementation and provide training
for all new and existing Partners.

Alex RegaImplementation & Training

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SENTACT PARTNERS



Sentact is proud to partner with the following industry leaders and community
members.

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SUPPORT TEAMS




ENSURING CLIENT SUCCESS

Sentact strongly believes in investing in our clients’ success. We are
continually innovating new product features and updates, adding relevant,
timely, and useful content to our surveys and best-practice tools, and making
available the teams of people and resources needed to help hospitals thrive.


OUR CLINICAL SUPPORT TEAM IS INTEGRAL TO THE VALUE OUR PARTNERS RECEIVE

 * Product development from a clinician’s perspective … applications are built
   to reinforce the goals and workflows of clinicians.
 * Best-Practice Guidelines, Regulatory Standards, and Professional Standards
 * Client access to our continually updated and accredited best-practices
   library (i.e. The Joint Commission, DNV, CMS, CIHQ, AAAHC, and others).
 * Consultation of how to best deliver quality and safety improvements to
   patient care based on clinical experience and industry expertise, (i.e.
   HCAHPS scores, Patient Satisfaction, Staff Engagement, Reduce HAI, and
   others).


OUR CLINICAL SUPPORT TEAM IS INTEGRAL TO THE VALUE OUR PARTNERS RECEIVE


THE SENTACT CLIENT SUCCESS TEAM MAINTAINS AND NURTURES OUR PARTNER RELATIONSHIPS


THE SENTACT CLIENT SUCCESS TEAM MAINTAINS AND NURTURES OUR PARTNER RELATIONSHIPS

 * Driving attainment of our Partners goals by maintaining alignment and
   optimizing system and user performance through quarterly business reviews and
   monthly health calls
 * Collaborating and identifying solutions that best fit Partner needs during
   onboarding, deployment, and for the life of our Partnership
 * Guiding Partner and Sentact stakeholders to optimize performance of Sentact
   applications and maximize value for our Partners


OUR RELIABLE SENTACT SUPPORT SERVICES TEAM IS AVAILABLE 24/7 FOR ALL YOUR
TECHNICAL NEEDS

 * Conclusive coverage of technical matters, system administrator support,
   system updates and additional admin training
 * Fast escalation for development when needed
 * Thorough communication of progress and inquiry responses
 * Tracking of inquiries via an electronic ticketing system
 * Additional support is available for purchase at our Partners discretion


OUR RELIABLE SENTACT SUPPORT SERVICES TEAM IS AVAILABLE 24/7 FOR ALL YOUR
TECHNICAL NEEDS


CONTACT US


THANK YOU FOR YOUR INTEREST IN SENTACT

Please provide your contact information and we will respond promptly. We look
forward to speaking with you

Full Name
Company
Email
Phone
Get Started


SENTACT’S COMPREHENSIVE DIGITAL ROUNDING SOLUTIONS EMPOWER HEALTH SYSTEMS TO
TAKE CONTROL OF PATIENT ENGAGEMENT.

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PRODUCTS

 * Sentact Rounding
 * Sentact OnDemand
 * Sentact ViewPoint
 * Sentact Kiosk
 * Sentact Rounding

SENTACT LOCATIONS


PITTSBURGH, PA

(412) 376-3900


CHICAGO, IL

(312) 243-2300

SENTACT CONTACTS

 * General Information
   info@sentact.com
 * Sales Contacts
   sales@sentact.com
 * Support Services
   support@sentact.com
 * Careers Contact
   info@sentact.com
 * Marketing Contact
   marketing@sentact.com

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Your Name


Your Work Email


Organization/Title


Phone


Message/Request