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   * About Us
   * Business Development Team
 * Partnerships
   * Federation of Canada Municipalities
   * Local Authority Services (LAS)
   * Rural Municipalities of Alberta (RMA)
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   * Appliance, Gas and Electric Line Repair
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Select Page
 * Home
   * About Us
   * Business Development Team
 * Partnerships
   * Federation of Canada Municipalities
   * Local Authority Services (LAS)
   * Rural Municipalities of Alberta (RMA)
   * Other Provinces
 * Products
   * Water and Sewer Line Repair
   * Appliance, Gas and Electric Line Repair
 * Testimonials
 * FAQ
 * News & Blogs
   * Blog
   * Press Release
   * Events
   * Videos
   * Receive News and Information Monthly
 * Contact Us




SLWC: MEET OUR NEWEST TEAM MEMBERS

by Mike Van Horne | Public-Private Partnerships

It’s Mike Van Horne, General Manager for Service Line Warranties of Canada
(SLWC), with some exciting updates for our partners about our growing team here
in Canada.

For those of you who aren’t familiar with me, I’ve been working with SLWC for
just over a year, after spending almost 25 years building businesses and brands
in Canada. I’ve worked in a variety of fields, including consumer goods,
restaurants, home services and pharmaceuticals. I’m responsible for Business
Development, Account Management, Operations and Marketing here at SLWC. I was
born, was educated, and have worked my entire career in Canada.  I currently
live in the Greater Toronto Area, like many other members of our team.

I am joined by Elise Dostal, Senior Manager, Partnerships; and Jeff Olson,
Senior Director, Business Development as the longest-serving members of our
team.



Elise Dostal, Senior Manager



Elise is responsible for managing our partner relationships throughout the
country and will continue to welcome new partners in Ontario from her home base
near Toronto. Prior to joining our team, Elise spent 10 years working in
marketing, communications, management consulting and recruitment. She kicked off
her career with a stint leading customer service training at TD Insurance.

 

 

 



Jeff Olson, Senior Director



Jeff helped launch the Canadian business and has been working with
municipalities here for more than a decade. He has a wealth of experience
working with municipal and investor-owned utilities in North America during his
nearly 30-year career, including 18 years as an executive vice president of
business development at a global municipal/utility automation and equipment
manufacturer.

 

 

 

We’ve invited several new members to our team in the past few months, including
Adam Moede, Manager for Partnerships; Daisy Peppler, Senior Manager for National
Operations; Madhav Gottumukkala, Senior Manager for Marketing; and Morty
Smolash, Senior Manager for Business Development.



Adam Moede, Manager for Partnerships



Adam has spent more than a decade working with both large and small businesses
throughout Canada in the direct mail and print sector. He will be supporting our
partners and helping them grow the SLWC program through our customer-first
approach. Adam is deeply committed to bringing long-term value to each partner
relationship.

 

 

 



Daisy Peppler, Senior Manager for National Operations



Daisy comes to us after 20 years in marketing, sales and operations, having
worked with contractors extensively at Canadian service companies such as
Enercare, Reliance Home Comfort, Sears Home Services, RONA and Carrier
Enterprise. Daisy will be working closely with our diverse group of contractors
to maintain exceptional customer support. She also will maintain our high
standards of review, as we continue to expand our contractor network by
welcoming new contractor partners.

 

 

 



Madhav Gottumukkala, Senior Manager for Marketing



Madhav has spent nearly 15 years in different marketing roles, including product
marketing, trade marketing, brand building and demand generation campaigns, in
Canadian markets. Madhav’s extensive experience in consumer-driven marketing and
demand generation for brands such as Tim Hortons, Maple Leaf Meats, Schneider’s,
Dempster’s, POM, Bon Matin and Enercare will ensure our educational messaging
resonates with Canadian homeowners.

 

 

 



Morty Smolash, Senior Manager for Business Development



 

Morty is based in Montreal and brings more than 30 years of sales and management
experience in technology and engineering, Morty has successfully completed many
IT and engineering/PLM projects for aerospace, automotive, financial services
and manufacturing organizations throughout North America.

 

 

 

Our services have never been more relevant. More than 50,000 km of water service
lines (more than 27 percent of the total infrastructure) and more than 42,000 km
of sewer service lines (more than 28 percent of all sewage infrastructure) have
demonstrated deficiencies. In addition, pipe breaks have increased by 27 percent
between 2012 and 2018, and smaller utilities have experienced more than two
times as many breaks as larger utilities.

Many homeowners are under the misconception their local municipality or utility
is responsible for maintenance of the service lines on their property or repairs
are covered by their homeowner’s insurance policy. In a survey, 78 percent of
homeowners wanted utilities to educate them on repair and prevention measures
and 59 percent said they had experienced a home repair emergency within the past
year. However, one-third of Canadians don’t have the funds to address an
unexpected expense, such as an urgent home repair.

I welcome the opportunity to discuss our expanded team and how we can best serve
you and your community with you. Contact us at any time to find out more about
us and SLWC.

Best,

Mike



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RECENT POSTS

 * SLWC: Meet Our Newest Team Members
 * Canadian Infrastructure Faces Climate Change Challenges
 * Prevent Frozen Pipes With These Easy DIY Tips
 * Finding a Contractor Requires Careful Consideration
 * How Financially Prepared are Canadian Homeowners for Emergency Repairs?

SLWC

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LATEST BLOG POSTS

 * SLWC: Meet Our Newest Team Members
 * Canadian Infrastructure Faces Climate Change Challenges
 * Prevent Frozen Pipes With These Easy DIY Tips
 * Finding a Contractor Requires Careful Consideration
 * How Financially Prepared are Canadian Homeowners for Emergency Repairs?

CONTACT US

Service Line Warranties

150 King Street West, Suite 200

Toronto, ON M5H 1J9

Toll Free: 844-696-1277

 



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