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EAST WIND COMPUTERS

 * Home
 * Services
 * New Computers
 * Contact
 * Photo Gallery
 * Remote Support
   


 * WE HAVE A LARGE INVENTORY OF CABLES, ADAPTERS, FANS, COMPONENTS, AND
   PERIPHERALS IN STOCK.


 * WE SELL BOTH LAPTOPS AND DESKTOPS. IF WE DON'T HAVE IT OR CANT BUILD IT, WE
   WILL GET IT FOR YOU ASAP.


 * OUR NEW COMPUTERS ARE BUILT BETTER THAN ANYTHING YOU CAN BUY ANYWHERE ELSE,
   PERIOD.


 * COME IN AND CHECK OUT OUR GREAT SELECTION OF BUILD-IT-YOURSELF COMPUTER
   COMPONENTS.

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REMOTE SUPPORT




CLICK HERE TO


START REMOTE

OR CONTINUE READING BELOW FOR MORE INFORMATION.


CALL US AT 503-665-5197


GET YOUR PROBLEM FIXED BY ONE OF OUR EXPERT TECHNICIANS


ENJOY THE REST OF YOUR DAY WITHOUT THE STRESS OF COMPUTER PROBLEMS!


Email us at remotesupport@eastwindcomputers.com for questions or concerns


Remote Support Hotline: 503-665-5197




READY TO GET STARTED? IT IS FAST AND EASY!

Call us at 503-665-5197 and we will connect you to one of our expert
technicians. Tell us your computer problem and we will let you know if we would
be able to fix it through remote support, or if you would need to contact our
store.


We will tell you exactly how to connect our technician to your PC. You simply
click "This Link" and we will guide you through the rest.


Finally, the technician will work on your computer while you watch. If the
technician is successful you will confirm the work was done properly, then the
technician will permanently disconnect from your computer and won't be able to
reconnect unless you invite us back in at a later date.






PRICING


$100 Flat Rate


After you call our support number, the receptionist will discuss your issue,
making sure it is something that can be done remotely. We will then get the
credit card information from you, you will be charged a $100 flat rate fee.




WANT TO KNOW MORE?

Our remote support is a little different than most. Unlike other businesses that
outsource their support over seas, our technicians are all local residents. If
you swing by our store, you'll often find us there working on remote problems
just like yours.


Being in business for over 20 years, we have the experience needed to fix most
problems remotely instead of you needing to bring your computer into our
physical location. Some of the common items we help customers with include:


 * Software Errors
   
   
 * Virus/Spyware Cleanup
   
   
 * Install/Uninstall Software
   
   
 * Local Data Backups
   
   
 * Make sure Antivirus is working correctly
   
   
 * Tuneup/Clean Computer Startup
   
   
 * Setup Printers
   
   
 * Setup Outlook



If your computer is not able to get onto the internet or you have a problem with
your hardware, we will not be able to do a remote session. In this case, our
physical location is more than prepared to help with this and any other issue
you may be having. Give us a call at 503-665-3358 if this is the case.



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BY TMILNE29

June 9, 2012
superpages.com


"Thanks for always keeping my small business running smoothly. You always take
great care of my husband when he comes in for parts!!"

BY ANONYMOUS

Feb 24, 2011
superpages.com


"East Wind Computers is the best place you could possibly go to for anything
computer related!"

BY REOBOREN

May 06, 2010
citysearch.com


"Great service, great work. East Wind rebuilt my old computer and completed it
as scheduled at less than the estimate. After a few months the colling fan
started making noises. East Wing replaced the fan without question or charge and
a smile on their face. I will be back for all my computer needs."

BY NICKI T

March 10, 2010
citysearch.com


"Great service, great work. East Wind rebuilt my old computer and completed it
as scheduled at less than the estimate. After a few months the colling fan
started making noises. East Wing replaced the fan without question or charge and
a smile on their face. I will be back for all my computer needs."

BY NEPT

February 26, 2010
citysearch.com


"Never dissapointed. Been dealing with these folks for years. Always straight
forward, no BS. Treated with respect versus patronizing or condescending. I
recommend them all the time. Keep up the good work guys!"

BY JEFF ELLIS

August 30, 2009
citysearch.com


"Great Place For Personal Computer Needs. I wanted to know more about net books.
All the big vendors sell them. But I wanted to help local vendors in my area.
And if there is a problem I can talk to someone that has vested interest in
customer satisfaction. Everyone there is really good at what they do. Highly
recommended."

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