help.ticketmaster.be
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Submitted URL: https://click.mailing.ticketmaster.com/?qs=607ece0b9a9551f7af5f905ef6b1d6eab8f80a8b71c32c9be748497f956c96ef8e97310a7fad468465801fa80410...
Effective URL: https://help.ticketmaster.be/hc/fr-be/requests/new?ticket_form_id=360000055398&et_cid=3779835&et_rid=933755088&sfmc_sub=93375...
Submission: On December 12 via api from BE — Scanned from US
Effective URL: https://help.ticketmaster.be/hc/fr-be/requests/new?ticket_form_id=360000055398&et_cid=3779835&et_rid=933755088&sfmc_sub=93375...
Submission: On December 12 via api from BE — Scanned from US
Form analysis 3 forms found in the DOM
GET /hc/fr-be/search
<form role="search" class="header-search__input" data-search="" data-instant="true" autocomplete="off" action="/hc/fr-be/search" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓" autocomplete="off"><input type="search"
name="query" id="query" placeholder="Rechercher" autocomplete="off" aria-label="Rechercher"><button type="button" aria-controls="query" class="clear-button"><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false"
role="img" viewBox="0 0 12 12" aria-label="Effacer la recherche">
<path stroke="currentColor" stroke-linecap="round" stroke-width="2" d="M3 9l6-6m0 6L3 3"></path>
</svg></button></form>GET /hc/fr-be/search
<form role="search" class="header-search__input" data-search="" data-instant="true" autocomplete="off" action="/hc/fr-be/search" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓" autocomplete="off"><input type="search"
name="query" id="query" placeholder="Search the help center" autocomplete="off" aria-label="Search the help center"><button type="button" aria-controls="query" class="clear-button"><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12"
focusable="false" role="img" viewBox="0 0 12 12" aria-label="Effacer la recherche">
<path stroke="currentColor" stroke-linecap="round" stroke-width="2" d="M3 9l6-6m0 6L3 3"></path>
</svg></button></form>POST /hc/fr-be/requests
<form id="new_request" class="request-form" data-form="" data-form-type="request" action="/hc/fr-be/requests" accept-charset="UTF-8" method="post"><input name="utf8" type="hidden" value="✓" autocomplete="off">
<div class="form-field select optional request_ticket_form_id" style="display: none;"><label for="request_issue_type_select">Choisissez un type de demande ci-dessous.</label>
<a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_fph3tw4zo" aria-label="Choisissez un type de demande ci-dessous." style="max-width: 100%;">General Enquiry</a><select name="request[ticket_form_id]"
id="request_issue_type_select" aria-label="Choisissez un type de demande ci-dessous." autofocus="autofocus" style="display: none;">
<option data-url="https://help.ticketmaster.be/hc/fr-be/requests/new" value="-">-</option>
<option data-url="https://help.ticketmaster.be/hc/fr-be/requests/new?ticket_form_id=360000232558" value="360000232558">Demander un appel téléphonique</option>
<option data-url="https://help.ticketmaster.be/hc/fr-be/requests/new?ticket_form_id=360000255498" value="360000255498">Call back form</option>
<option data-url="https://help.ticketmaster.be/hc/fr-be/requests/new?ticket_form_id=360000245797" value="360000245797">General Enquiry</option>
<option data-url="https://help.ticketmaster.be/hc/fr-be/requests/new?ticket_form_id=360000554958" value="360000554958">Account Lockout Form</option>
<option data-url="https://help.ticketmaster.be/hc/fr-be/requests/new?ticket_form_id=360000312797" value="360000312797">Smart Help BE</option>
<option data-url="https://help.ticketmaster.be/hc/fr-be/requests/new?ticket_form_id=360000055398" selected="selected" value="360000055398">General Enquiry</option>
<option data-url="https://help.ticketmaster.be/hc/fr-be/requests/new?ticket_form_id=360000140178" value="360000140178">Refund</option>
</select>
</div>
<div class="form-field string required request_anonymous_requester_email"><label for="request_anonymous_requester_email">Adresse e-mail</label>
<input type="text" name="request[anonymous_requester_email]" id="request_anonymous_requester_email" aria-required="true">
</div>
<div class="form-field string required request_custom_fields_360007151773">
<label id="request_custom_fields_360007151773_label" for="request_custom_fields_360007151773">Concerne </label>
<input type="hidden" name="request[custom_fields][360007151773]" id="request_custom_fields_360007151773" autocomplete="off"
data-tagger="[{"label":"-","value":""},{"label":"Evenement","value":"topic_be_event_practical_info"},{"label":"Commande","value":"topic_be_order"},{"label":"Paiement","value":"topic_be_payment"},{"label":"Ticket (E-Tickets, Collector)","value":"topic_be_tickets_collector_e-tickets"},{"label":"Mobilité","value":"topic_be_mobility"},{"label":"Requesting a refund","value":"__dc.be-requesting_a_refund__"},{"label":"Autre","value":"topic_be_other"},{"label":"Besoin d'aide pour accéder à « Mon compte »","value":"be-outlier_topic_need_help_with_access_to_my_account__"},{"label":"Cartes-cadeaux Ticketmaster","value":"be-outlier_topic_ticketmaster_gift_cards__"},{"label":"Fan Guarantee","value":"topic_be_fan_guarantee"},{"label":"Bon à valoir (Covid-19)","value":"be-outlier_topic_voucher_covid-19__"},{"label":"Demande de remboursement","value":"be-outlier_topic_refund_request__"},{"label":"Tickets Revendus","value":"be-outlier_topic_resale__"},{"label":"Demande de facture","value":"be-outlier_topic_invoice_request__"},{"label":"Autres","value":"be-outlier_topic_others__"}]"
aria-required="true" aria-labelledby="request_custom_fields_360007151773_label"
value=""><a class="nesty-input" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-controls="_j20fnuls8" aria-required="true" aria-labelledby="request_custom_fields_360007151773_label" style="max-width: 100%;">-</a>
</div>
<div class="form-field string required request_custom_fields_360006562213">
<label id="request_custom_fields_360006562213_label" for="request_custom_fields_360006562213">Prénom </label>
<input type="text" name="request[custom_fields][360006562213]" id="request_custom_fields_360006562213" aria-required="true" aria-labelledby="request_custom_fields_360006562213_label">
</div>
<div class="form-field string required request_custom_fields_360006665814">
<label id="request_custom_fields_360006665814_label" for="request_custom_fields_360006665814">Nom </label>
<input type="text" name="request[custom_fields][360006665814]" id="request_custom_fields_360006665814" aria-required="true" aria-labelledby="request_custom_fields_360006665814_label">
</div>
<div class="form-field string required request_custom_fields_360006664474">
<label id="request_custom_fields_360006664474_label" for="request_custom_fields_360006664474">Nom de l'événement</label>
<input type="text" name="request[custom_fields][360006664474]" id="request_custom_fields_360006664474" aria-required="true" aria-labelledby="request_custom_fields_360006664474_label">
</div>
<div class="form-field string optional request_custom_fields_360001722537">
<label id="request_custom_fields_360001722537_label" for="request_custom_fields_360001722537">Numéro de commande<span class="optional">(valeur facultative)</span></label>
<input type="text" name="request[custom_fields][360001722537]" id="request_custom_fields_360001722537" aria-required="false" aria-labelledby="request_custom_fields_360001722537_label">
</div>
<div class="form-field string required request_subject">
<label id="request_subject_label" for="request_subject">Sujet</label>
<input type="text" name="request[subject]" id="request_subject" maxlength="150" size="150" aria-required="true" aria-describedby="request_subject_hint" aria-labelledby="request_subject_label">
<p id="request_subject_hint">par exemple: Comment faire une réservation?</p>
</div>
<div class="suggestion-list" data-hc-class="searchbox" data-hc-suggestion-list="true"></div>
<div class="form-field text required request_description">
<label id="request_description_label" for="request_description">Description</label>
<textarea name="request[description]" id="request_description" aria-required="true" aria-describedby="request_description_hint" aria-labelledby="request_description_label" data-helper="wysiwyg" style="visibility: hidden; display: none;"
aria-hidden="true"></textarea>
<div role="application" id="hc-wysiwyg" data-test-id="zd-wysiwyg-editor">
<div role="toolbar" aria-label="Barre d'outils de l'éditeur"><span aria-haspopup="true" aria-expanded="false"><span role="button" title="Styles de paragraphe" tabindex="0" class="wysiwyg-icon-formats"></span><span role="menu" aria-hidden="true"
tabindex="-1"><span role="button" title="" tabindex="0" data-block="p" aria-selected="true">Texte normal</span><span role="button" title="" tabindex="0" data-block="h2">En-tête 2</span><span role="button" title="" tabindex="0"
data-block="h3">En-tête 3</span><span role="button" title="" tabindex="0" data-block="h4">En-tête 4</span></span></span><span role="button" title="Gras" tabindex="0" class="wysiwyg-icon-bold"></span><span role="button"
title="Italique" tabindex="0" class="wysiwyg-icon-italic"></span><span role="separator"></span><span role="button" title="Liste à puces" tabindex="0" class="wysiwyg-icon-bullist"></span><span role="button" title="Liste numérotée"
tabindex="0" class="wysiwyg-icon-numlist"></span><span role="separator"></span><span role="button" title="Bloc de code" tabindex="0" class="wysiwyg-icon-code-block"></span><span role="button" title="Insérer un lien/modifier le lien"
tabindex="0" class="wysiwyg-icon-link"></span><span role="button" title="Citation" tabindex="0" class="wysiwyg-icon-quote"></span></div>
<div role="form" aria-expanded="false"></div>
<div role="group"><iframe id="request_description_ifr" frameborder="0" allowtransparency="true" class="tox-edit-area__iframe" title="null"></iframe></div>
<div role="alert" aria-hidden="true"></div>
<div><input name="content_type" type="hidden" value="text/html"></div>
</div><input type="hidden" name="request[description_mimetype]" id="request_description_mimetype" value="text/html" style="display: none;" autocomplete="off">
<p id="request_description_hint">Saisissez les détails de votre demande. Un membre de notre équipe d’assistance répondra dans les plus brefs délais.</p>
</div>
<script data-conditional-fields="[]"></script>
<div class="form-field">
<label for="request-attachments"> Pièces jointes<span class="optional">(valeur facultative)</span>
</label>
<div id="upload-dropzone" class="upload-dropzone">
<input type="file" multiple="true" id="request-attachments" data-fileupload="true" data-dropzone="upload-dropzone" data-error="upload-error" data-create-url="/hc/fr-be/request_uploads" data-name="request[attachments][]"
data-pool="request-attachments-pool" data-delete-confirm-msg="" aria-describedby="upload-error">
<span>
<a>Ajoutez un fichier</a> ou faites glisser les fichiers ici </span>
</div>
<div id="upload-error" class="notification notification-error notification-inline" style="display: none;">
<span data-upload-error-message=""></span>
</div>
<ul id="request-attachments-pool" class="upload-pool" data-template="upload-template"></ul>
<script type="text/html" id="upload-template">
<li class="upload-item" data-upload-item>
<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" aria-hidden="true" class="upload-item-icon">
<path fill="none" stroke="currentColor" stroke-linecap="round" d="M2.5 4v4.5c0 1.7 1.3 3 3 3s3-1.3 3-3v-6c0-1.1-.9-2-2-2s-2 .9-2 2v6c0 .6.4 1 1 1s1-.4 1-1V4" />
</svg>
<div aria-hidden="true" class="upload-item-icon-spacer"></div>
<a class="upload-link" target="_blank" data-upload-link></a>
<p class="upload-path" data-upload-path></p>
<p class="upload-path" data-upload-size></p>
<p data-upload-issue class="notification notification-alert notification-inline" aria-hidden="true"></p>
<span class="upload-remove" aria-label="Supprimer la pièce jointe" role="button" tabindex="0" data-upload-remove>
<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" class="upload-item-icon">
<path stroke="currentColor" stroke-linecap="round" d="M3 9l6-6m0 6L3 3" />
</svg>
</span>
<div class="upload-progress" data-upload-progress></div>
<input type="hidden">
</li>
</script>
</div>
<footer><input type="submit" name="commit" value="Envoyer"></footer>
</form>Text Content
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* MEASURE CONTENT PERFORMANCE 50 PARTNERS CAN USE THIS PURPOSE
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Information regarding which content is presented to you and how you interact
with it can be used to determine whether the (non-advertising) content e.g.
reached its intended audience and matched your interests. For instance,
whether you read an article, watch a video, listen to a podcast or look at a
product description, how long you spent on this service and the web pages you
visit etc. This is very helpful to understand the relevance of
(non-advertising) content that is shown to you.
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* UNDERSTAND AUDIENCES THROUGH STATISTICS OR COMBINATIONS OF DATA FROM
DIFFERENT SOURCES 83 PARTNERS CAN USE THIS PURPOSE
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Reports can be generated based on the combination of data sets (like user
profiles, statistics, market research, analytics data) regarding your
interactions and those of other users with advertising or (non-advertising)
content to identify common characteristics (for instance, to determine which
target audiences are more receptive to an ad campaign or to certain
contents).
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* DEVELOP AND IMPROVE SERVICES 103 PARTNERS CAN USE THIS PURPOSE
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Information about your activity on this service, such as your interaction
with ads or content, can be very helpful to improve products and services and
to build new products and services based on user interactions, the type of
audience, etc. This specific purpose does not include the development or
improvement of user profiles and identifiers.
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* USE LIMITED DATA TO SELECT CONTENT 19 PARTNERS CAN USE THIS PURPOSE
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Content presented to you on this service can be based on limited data, such
as the website or app you are using, your non-precise location, your device
type, or which content you are (or have been) interacting with (for example,
to limit the number of times a video or an article is presented to you).
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USE PRECISE GEOLOCATION DATA 50 PARTNERS CAN USE THIS SPECIAL FEATURE
Use precise geolocation data
With your acceptance, your precise location (within a radius of less than 500
metres) may be used in support of the purposes explained in this notice.
List of IAB Vendors
ACTIVELY SCAN DEVICE CHARACTERISTICS FOR IDENTIFICATION 13 PARTNERS CAN USE THIS
SPECIAL FEATURE
Actively scan device characteristics for identification
With your acceptance, certain characteristics specific to your device might be
requested and used to distinguish it from other devices (such as the installed
fonts or plugins, the resolution of your screen) in support of the purposes
explained in this notice.
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ENSURE SECURITY, PREVENT AND DETECT FRAUD, AND FIX ERRORS 96 PARTNERS CAN USE
THIS SPECIAL PURPOSE
Always Active
Your data can be used to monitor for and prevent unusual and possibly fraudulent
activity (for example, regarding advertising, ad clicks by bots), and ensure
systems and processes work properly and securely. It can also be used to correct
any problems you, the publisher or the advertiser may encounter in the delivery
of content and ads and in your interaction with them.
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DELIVER AND PRESENT ADVERTISING AND CONTENT 87 PARTNERS CAN USE THIS SPECIAL
PURPOSE
Always Active
Certain information (like an IP address or device capabilities) is used to
ensure the technical compatibility of the content or advertising, and to
facilitate the transmission of the content or ad to your device.
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MATCH AND COMBINE DATA FROM OTHER DATA SOURCES 89 PARTNERS CAN USE THIS FEATURE
Always Active
Information about your activity on this service may be matched and combined with
other information relating to you and originating from various sources (for
instance your activity on a separate online service, your use of a loyalty card
in-store, or your answers to a survey), in support of the purposes explained in
this notice.
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IDENTIFY DEVICES BASED ON INFORMATION TRANSMITTED AUTOMATICALLY 88 PARTNERS CAN
USE THIS FEATURE
Always Active
Your device might be distinguished from other devices based on information it
automatically sends when accessing the Internet (for instance, the IP address of
your Internet connection or the type of browser you are using) in support of the
purposes exposed in this notice.
List of IAB Vendors
SAVE AND COMMUNICATE PRIVACY CHOICES 71 PARTNERS CAN USE THIS SPECIAL PURPOSE
Always Active
The choices you make regarding the purposes and entities listed in this notice
are saved and made available to those entities in the form of digital signals
(such as a string of characters). This is necessary in order to enable both this
service and those entities to respect such choices.
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