newgensoft.com Open in urlscan Pro
198.12.231.85  Public Scan

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Submission: On June 01 via api from US — Scanned from DE

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CONTEXTUAL CONTENT SERVICES

Manage content lifecycle efficiently ensuring anytime anywhere access to content

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Home » NewgenONE Digital Transformation Platform » Contextual Content Services
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 * Newgen Recognized as a Leader in The Forrester Wave™: Content Platforms, Q1
   2023
 * Newgen Recognized in 2023 Gartner® Magic Quadrant™ for Enterprise Low-Code
   Application Platforms for Third Year in a Row
 * Newgen Recognized as a Strong Performer in Analyst Report on Robotic Process
   Automation, Q1 2023
 * Newgen named the Leader in G2 ECM and BPM Spring 2023 Grid Reports Based on
   Customer Reviews
 * Newgen’s Contextual Content Services Platform Now Available on Guidewire
   Marketplace




Embrace digital by automating content lifecycle management for all types of
content across the organization. Derive real-time outcomes through automated
ingestion and processing of documents and digital media in content-centric
processes. Use intelligent document processing (IDP) for automated, AI-powered,
extraction of insights from all kinds of documents for smarter and faster
response. Do all this at enterprise scale of billions of documents with
industry-leading content services platform on cloud.

What’s more! Make your customers, employees, and partners happier by ensuring
anytime, anywhere access to information and documents!

With Our Content Services Platform, You Can Do It All

CONTENT LIFECYCLE MANAGEMENT

Create, manage, share, and archive different types of content with
anytime-anywhere access. Complete information management with the flexibility to
access and deliver digital content across all channels and devices.



Content Management, Enterprise Search, Records Management

BUSINESS PROCESS DIGITIZATION

Digitize front-and back-end processes while
intelligently capturing and extracting critical information from paper and
digital documents. Leverage low-code content workflow capabilities to ensure
rapid design and development of content-centric applications



Multi-channel Capture, Intelligent Extraction

EMPLOYEE PRODUCTIVITY

Enable anytime-anywhere access, management, and real-time collaboration. Foster
a hybrid culture with robust integration and empower employees with
smart search and intelligent recommendations



Enterprise Search, Content Integration

CONTENT INTELLIGENCE

Go beyond traditional ECM and unlock the possibilities of your
end-to-end digital business. Utilize AI-powered capabilities for accurate
content extraction, automatic document classification, and machine
learning/sentiment analysis for smarter decision making. With model training
studio, learn about new types of content for classification and metadata
extraction.



Content Classification, Intelligent Extraction

INFORMATION GOVERNANCE AND COMPLIANCE

Ensure safe access to content while maintaining security against unauthorized
access to information. Enable long-term retention and disposition of enterprise
records. Mitigate risk and meet regulatory compliances with records management
certifications like DoD5015.2, VERS, NRAA, ISO 15489-1::2016, ISO 16175-1:2020,
and ISO 16175-2:2020.



Records Management

CONTENT BUSINESS APPLICATIONS

Leverage our comprehensive content services to build new or enhance existing
business applications. Take advantage of our turnkey solutions to streamline
enterprise-wide content while ensuring seamless integration with your existing
applications and maximizing your investments



OmniDocs WorkDesk, Secure Messaging Center



Trusted By Leading Analysts

“Organizations looking for an advanced content platform capable of scaling for
heavy workloads and that need deployment flexibility and advanced automation and
AI capabilities should consider Newgen”

A “Leader” in The Forrester Wave™: Content Platforms, Q1 2023

“Newgen provides an extensive set of tooling to enable developers to build
business applications using
low-code/no-code techniques.”

A “Visionary” in
Gartner MQ for Content Services Platforms, 2021

Trusted by Customers

With Newgen's content services platform (ECM), we have successfully digitized
our manual contracts filing. Newgen's ECM is available to our users both in
English and French, thereby making it easy for users to access the content in
their preferred language. The important reasons for adopting this platform were
its ability to seamlessly integrate with internal . . .

Vinodanand Jha

Sr. Vice President - Information Technology and Administration

Olam International Ltd. Gabon

We have been using Newgen's content services, low code process automation, and
omnichannel customer engagement platform at our finance shared services platform
for Telkom Indonesia Group and it has been really helpful for us during the
pandemic COVID-19 situation. We've been able to maintain business continuity
despite of WFH situation. All the documents that we require are . . .

Tri Indra Basoeki

Executive Vice President of Enterprise Shared Service Business

PT. Infomedia Nusantara

With Newgen's content services platform (ECM), we have successfully digitized
our manual contracts filing. Newgen's ECM is available to our users both in
English and French, thereby making it easy for users to access the content in
their preferred language. The important reasons for adopting this platform were
its ability to seamlessly integrate with internal . . .

Vinodanand Jha

Sr. Vice President - Information Technology and Administration

Olam International Ltd. Gabon

We have been using Newgen's content services, low code process automation, and
omnichannel customer engagement platform at our finance shared services platform
for Telkom Indonesia Group and it has been really helpful for us during the
pandemic COVID-19 situation. We've been able to maintain business continuity
despite of WFH situation. All the documents that we require are . . .

Tri Indra Basoeki

Executive Vice President of Enterprise Shared Service Business

PT. Infomedia Nusantara

With Newgen's content services platform (ECM), we have successfully digitized
our manual contracts filing. Newgen's ECM is available to our users both in
English and French, thereby making it easy for users to access the content in
their preferred language. The important reasons for adopting this platform were
its ability to seamlessly integrate with internal . . .

Vinodanand Jha

Sr. Vice President - Information Technology and Administration

Olam International Ltd. Gabon

We have been using Newgen's content services, low code process automation, and
omnichannel customer engagement platform at our finance shared services platform
for Telkom Indonesia Group and it has been really helpful for us during the
pandemic COVID-19 situation. We've been able to maintain business continuity
despite of WFH situation. All the documents that we require are . . .

Tri Indra Basoeki

Executive Vice President of Enterprise Shared Service Business

PT. Infomedia Nusantara




Contextual content services capabilities of NewgenONE Platform

Content
Management

Create, manage, and access secure content across multiple channels and devices

Content
Integration

Integrate enterprise-wide content with OmniDocs for a holistic view of the
information

Content
Classification

Intelligently classify documents for streamlined access to relevant information

Enterprise
Search

Intuitively search for content across repositories and systems using a single,
unified interface

Intelligent
Extraction

Leverage artificial intelligence to Automate extraction of data from documents
and images

Multi-channel
Capture

Increase efficiency and security with intelligent content capture and
origination

Records
Management

Centrally configure, manage, and archive documents and records for better
efficiency

OmniDocs
WorkDesk

Simplify content collaboration while allowing users to access case information
from a single place

Messaging
Center

Streamline and secure enterprise communications with specialized message
management APIs






Frequently Asked Questions

WHAT ARE CONTENT SERVICES PLATFORMS?

Content services refer to the combination of IT infrastructure, new-age
technologies, and unique functionalities that enable end-to-end management of
enterprise-wide content. A content services platform establishes a digital and
connected workplace, empowering all the users with contextual information and
access to relevant content.

 

For example, Newgen Content Services Platform offers innovative tools to capture
content from multiple sources, manage it in a secure, centralized repository,
and make information accessible to the relevant stakeholders anytime, anywhere.
It offers flexibility to access or deliver content via mobile and cloud,
creating a highly connected and digital workplace. Furthermore, it helps
enterprises mitigate business risks by ensuring compliance with various
regulatory requirements and securing business-critical information.

HOW DO LARGE ENTERPRISES LEVERAGE CONTENT SERVICES PLATFORMS?

Large enterprises use content services platforms to:

 1. Ensure content governance and compliance
 2. Enable efficient content extraction
 3. Facilitate secure information access
 4. Drive contextual engagement
 5. Streamline content lifecycle
 6. Enable hybrid records management

SHOULD AN ENTERPRISE UPGRADE ITS ENTERPRISE CONTENT MANAGEMENT PLATFORM TO A
MODERN CONTENT SERVICES PLATFORM?

Yes. Continuously changing regulatory requirements, evolving customer
expectations, and increased competition are driving organizations to upgrade to
content services platforms. In order to stay ahead of the curve, enterprises
must modernize their content management systems, especially to keep up with the
growing influx of content, in various formats and through multiple channels.

While your old content management system may be serving your business needs
right now, the pervasive nature of the content and the importance of data and
insights cannot be overlooked. You must invest in a content services platform
that maximizes your current infrastructure and technology investments while
giving you the flexibility and agility to adapt to future evolving requirements
and business gaps.

 

With a content services platform upgrade, you can:

 1. Transform the way you manage your content
 2. Enable a seamless, secure, and digital workplace
 3. Enable artificial intelligence and machine learning-driven smarter decisions
 4. Empower your IT workforce
 5. Allow for effective collaboration and communication between stakeholders
 6. Ensure business continuity with cloud-based deployment
 7. Stay secure and compliant with regulatory requirements
 8. Leverage a foolproof migration strategy
 9. Facilitate a rapid and on-budget go-live

WHY SHOULD YOU DEPLOY A CONTENT SERVICES PLATFORM ON THE CLOUD?

A cloud-based content services platform is a cost-effective alternative to a
traditional on-premise setup. It enables a seamless flow of content across the
organization, allowing users to access content anytime-anywhere. You can start
with minimal investment and opt for a pay-as-you-go model per your scalability
needs.

The “speed of business transformation” is the real game-changer in today’s
competitive business environment. It is one of the most compelling reasons for
adopting the cloud, along with the following:

 

 * Transit to a Remotely Distributed Environment
 * Build a Connected Enterprise
 * Ensure Scalability and Flexibility
 * Optimize Costs
 * Improve Collaboration and Visibility
 * Ensure Certainty with a Disaster Recovery Plan
 * Be Compliant with Regulations

You can leverage the content services platform on the cloud to operate in a
remote environment, meet evolving business needs, integrate seamlessly with your
existing IT systems, and deliver a delightful customer experience.

You might also be interested in

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NewgenONE Low Code Digital Transformation Platform

Low Code Application Development
Contextual Content Services Platform
Intelligent Process Automation
Omnichannel Customer Engagement
Artificial Intelligence (AI) Cloud
Integration Ecosystem
Governance and Security

NewgenONE for Your Enterprise

Business Process Management
Case Management
Customer Communication Management
Digital Process Automation
Document Generation
Document Management
Enterprise Content Management
Hyperautomation
Intelligent Document Processing
Rapid Application Development
Records Management
Workflow Management

Migration from Legacy ECM

Migration from Documentum
Migration from IBM FileNet
Migration from Perceptive
Migration from HP Trim

Low Code Application Development

Application Studio
Data Model Designer
Enterprise Mobility
Low Code DevOps
User Interface Designer

Contextual Content Services Platform

Content Management
Content Integration
Content Classification
Enterprise Search
Intelligent Extraction
Multi-channel Capture
Records Lifecycle Management
OmniDocs WorkDesk
Secure Messaging Center

Intelligent Process Automation

Business Rules Management
Dynamic Case Management
Process Insights
Process Modeling
Process Orchestration
Reporting and Analytics
Robotic Process Automation
User Workplace
Process Gamification

Omnichannel Customer Engagement

Communication Designer
Communication Distribution
Communication Generation
Communication Monitoring
Communication Templates
Digital and Social Sensing

Artificial Intelligence Cloud

Automated Data Science
Data Fusion Hub
Data Visualization
Deployment and Monitoring Server
Model Development Studio
Research and Collaboration Hub

Integration Ecosystem

Guidewire
Microsoft 365
Salesforce
TCS BaNCS
Temenos
SAP
Mambu

Newgen is the leading provider of a unified digital transformation platform with
native process automation, content services, and communication management
capabilities. Globally, successful enterprises rely on Newgen’s
industry-recognized low code application platform to develop and deploy complex,
content-driven, and customer-engaging business applications on the cloud. From
onboarding to service requests, lending to underwriting, and for many more use
cases across industries. Newgen unlocks simple with speed and agility.


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