www.influxdata.com Open in urlscan Pro
2606:4700:10::6816:44c2  Public Scan

Submitted URL: http://groove.influxdata.com/url/wOPySlaUClXVvAd-CsqTg52TaxA/aHR0cHM6Ly93d3cuaW5mbHV4ZGF0YS5jb20vY3VzdG9tZXIvbmV3dm9pY2VtZWRp...
Effective URL: https://www.influxdata.com/customer/newvoicemedia/?utm_source=nurture&utm_medium=email&utm_campaign=2021-09-23_spnsr-webina...
Submission: On April 07 via api from US — Scanned from DE

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 * ProductsMenu Toggle
    * InfluxDB
      
      InfluxDB
      
      Build real-time applications for analytics, IoT and cloud-native services
      in less time with less code using InfluxDB.
      
      Learn more
      
      Running in the cloud
      
      Fast, elastic, serverless real-time monitoring platform, dashboarding
      engine, analytics service and event and metrics processor.
      
      Running in my own environment
      
      InfluxDB Enterprise is the solution for running the InfluxDB platform on
      your own infrastructure.
      
      Running on my laptop
      
      InfluxDB is the essential time series toolkit — dashboards, queries, tasks
      and agents all in one place.
      
      Collecting data
      
      Telegraf is a plugin-driven server agent for collecting and sending
      metrics and events from databases, systems, and IoT sensors.
      
      

 * Developers
 * Customers
 * CompanyMenu Toggle
    * Company-mega
      
      The Platform for Real-Time Apps
      
      Innovators are building the future of data with our leading time series
      platform, InfluxDB.
      
      About Us
      
      At InfluxData, we empower developers and organizations to build real-time
      IoT, analytics and cloud applications with time-stamped data.
      
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      InfluxData is a remote-first company that’s growing rapidly worldwide.
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All Customers / Customer Story


CUSTOMER STORY:


VONAGE



Vonage (formerly NewVoiceMedia) is a cloud service company. Its award-winning
ContactWorld platform is the first global true-cloud contact center solution
designed to improve sales team efficiency and provide personalized service to
every inquiry. ContactWorld helps organizations worldwide build a more personal
relationship with every customer or prospect.

Vonage needs to maintain a 99.999% availability guarantee for their customers
using their contact center solution. High customer call reliability is critical
especially when dealing with tens of thousands of calls simultaneously since
even a small percentage of dropped calls very quickly turns into huge customer
dissatisfaction issues. Vonage uses InfluxData to enhance their monitoring
solution in order to monitor their complete cloud-based solution and ensure they
can meet their service guarantees.

InfluxData enhanced Vonage’s technology stack in order to contain costs and
provide deeper insights. The existing systems alone could not handle the volume
of metrics and events their systems produced let alone support gathering data at
millisecond intervals leading to even larger data volumes.

The result: Vonage is now able to gain real-time visibility into their service’s
metrics and events, meeting callers’ sky-high expectations for seamless cloud
communication and bridging the gap between telephony and data. They use
InfluxData in conjunction with New Relic for insight on their entire stack,
powered by the millisecond resolution metrics they needed to achieve the
response times and analyze future performance.

Watch Webinar      Read Case Study



24,000 +

Number of data points collected per second

500,000 - 1 MILLION

Amount of phone calls per minute

200 MILLION

Total number of time series collected

Technologies Used

 * Docker
 * Grafana
 * InfluxDB
 * New Relic
 * Telegraf

“InfluxDB has become our go-to database choice. Often if we are using a
different tool, we figure out how to get data out of the tool into InfluxDB.
It’s easier to use, performs better, and is cheaper.”

- Jack Tench , Senior Software Engineer, Vonage

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