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VENDOR PORTAL



 * Vendor Portal Terms of Service
 * 1. What is the Portal?
 * 2. Using the Portal
 * 3. e-Notices and System Requirements
 * 4. Confidentiality
 * 5. Third Party Services
 * 6. Fees
 * 7. Payment Service
 * 8. Changes to the Portal
 * 9. Security
 * 10. Intellectual Property Rights
 * 11. As-Is; Disclaimer of Warranties
 * 12. Limitation on Liability
 * 13. Indemnification
 * 14. Arbitration Agreement
 * 15. Governing Law; Jurisdiction
 * 16. Provisions About These Terms of Service
 * 17. Trademark Attribution
 * 18. Copyright Infringement Claims and the DMCA
 * 19. Force Majeure


VENDOR PORTAL TERMS OF SERVICE

Last Updated: March 2, 2023

We are AppFolio, Inc. (“AppFolio”), located at 70 Castilian Dr., Goleta, CA
93117, United States. Thank you for using our Vendor Portal!

The following terms and conditions (these “Terms of Service”) govern your access
to and use of the Vendor Portal, its content, and the services offered therein
(collectively, the “Portal”). There are important terms below that affect your
legal rights, so we want to emphasize:

PLEASE CAREFULLY REVIEW THESE TERMS OF SERVICE IN THEIR ENTIRETY, WHICH CONTAIN
PROVISIONS THAT AFFECT YOUR LEGAL RIGHTS, INCLUDING AN ARBITRATION AGREEMENT,
JURY AND CLASS ACTION WAIVERS, LIMITATIONS OF LIABILITY, INDEMNIFICATION
OBLIGATIONS, AND MORE.

By logging into and using the Portal, you agree that you have read and are bound
by these Terms of Service. If you do not agree to these Terms of Service in
their entirety, your sole option is to not use the Portal.


1. WHAT IS THE PORTAL?

The Portal is a website and mobile application made available to you because a
property manager you work with has subscribed to AppFolio Property Manager. The
Portal allows you to receive, update, and/or view work requests; submit invoices
and bank account information for payment; and more.


2. USING THE PORTAL

You must be eighteen years of age or older to use the Portal. You agree that you
will not misuse the Portal. Misuse can take many forms, including, but not
limited to, using the Portal in a manner that violates applicable federal, state
or local laws or regulations; trying to gain access to other users’ accounts
within the Portal; attempting to engage or engaging in fraud or other illegal
activity; scraping, monitoring, or copying any of the material in the Portal
that is not your information; or attacking, impairing, or interfering with the
Portal.

All information you provide to us in connection with your use of the Portal will
be true, correct and complete. You agree not to misrepresent or provide false
information about your identity or your authority to use certain features within
the Portal, including, but not limited to, designating bank accounts to receive
payments.

We may suspend or terminate your access to the Portal in our sole discretion at
any time for any or no reason, including, but not limited to, if you violate
these Terms of Service.

If using a mobile device to access the Portal, data charges may apply, which you
are solely responsible for. Such charges include those from your communications
service provider. If you provide us your mobile phone number, you agree that we
may contact that number using autodialed or prerecorded message calls or text
messages. We will not use autodialed or prerecorded message calls or text
messages for marketing purposes unless we receive your prior express written
consent. You can decline to receive autodialed or prerecorded message calls or
text messages to your mobile phone number by emailing us at
support@appfolio.com.


3. E-NOTICES AND SYSTEM REQUIREMENTS

As a condition to your use of the Portal, including the Payment Service
(described below), you agree to accept in electronic form all notices,
communications, disclosures, and records regarding the Payment Service or
otherwise related to your use of the Portal (“e-Notices”). To receive e-Notices
you warrant (promise) that you have all of the following system requirements,
which are required to access, view, download, and retain e-Notices:

i. A computer or mobile device with Internet or mobile connectivity.

ii. For website-based use of the Portal, up-to-date Internet browsers on Windows
8 and higher, macOS 10.13 and higher, iOS 12 and higher, or Android 6 and higher
operating systems. We support the last two major versions of the latest
generally available releases of Microsoft Edge, Safari, Firefox, and Chrome
Internet browsers.

iii. For application-based use of the Portal, (i) a mobile phone operating
system that supports data service via Wi-Fi or cellular, text messaging,
downloads, and applications from the Apple App Store or Google Play Store, and
(ii) regular updates of the Portal from the Apple App Store and Google Play
Store.

iv. Access to the email address used to register for your Portal account.

v. Sufficient storage space to save e-Notices and/or a printer to print them.
You should maintain a paper copy for your records. Other than as required by
applicable law, we will not provide or make your records available to you on
paper or in a nonelectronic form.

vi. If you use a spam filter that blocks emails for domains, the ability to
whitelist the domain “mailer.appfolio.us” to your address book.

You may withdraw consent to receive e-Notices by contacting the property manager
you are working with or emailing us at support@appfolio.com. A withdrawal of
consent to receive e-Notices will result in the termination of our relationship
with you, including your right to access and use the Portal. Such termination,
however, will not relieve you from any obligations or responsibilities you have
to us at the time of termination, including payment for any services we have
provided, or impact any obligations you have under any other agreements.

We will send e-Notices to the address you identified when registering for your
Portal account. If your email address changes or becomes disabled, you must
notify us immediately by updating your email address in the Portal. You
understand and agree we may send e-Notices to your designated email address
whether or not that address includes a designation for delivery to the attention
of any particular person and whether or not anyone other than you is able to
access and/or read emails sent to your designated email address.


4. CONFIDENTIALITY

You understand that by accessing and using the Portal, you may create, receive,
or have access to information that (a) can be used to identify an individual
(including, without limitation, names, addresses, telephone numbers, email
addresses, and other unique identifiers); or (b) can be used to authenticate an
individual (including, without limitation, government-issued identification
numbers, passwords or PINs, and other personal identifiers) (collectively
“Personal Information”). You agree that you will:

i. keep and maintain all Personal Information in strict confidence, using such
degree of care as is appropriate to avoid unauthorized access, use, or
disclosure;

ii. not create, collect, receive, access, or use Personal Information in
violation of any applicable law;

iii. use and disclose Personal Information solely and exclusively for the
purposes for which the Personal Information, or access to it, is provided via
the Portal, and not use, sell, rent, transfer, distribute, or otherwise disclose
or make available Personal Information for your own purpose; and

iv. not, directly or indirectly, disclose Personal Information to any person
other than your employees, contractors, agents, and service providers who have a
need to know or otherwise access Personal Information for the use it is being
provided to you via the Portal, unless and to the extent required by applicable
government authorities or as otherwise, to the extent expressly required, by
applicable law.


5. THIRD PARTY SERVICES

The Portal may contain links to other websites, services, and products provided
by third parties, which may include our affiliates or subsidiaries (“Third Party
Product(s)”). Such links are provided for your convenience only. We have no
control over Third Party Products and accept no responsibility for them or for
any loss or damage that may arise from your use of them. If you decide to access
any Third Party Product found within the Portal, you do so entirely at your own
risk and subject to the terms and conditions of use for such Third Party
Products. Your use of any Third Party Product, and the Third Party Products’ use
or access to any of your data, is subject to a separate agreement between you
and the Third Party Product.

Once you enable or use Third Party Products in connection with the Portal, you
consent to us allowing that Third Party Product to access or use your data as
required for the interoperation of their products and services with the Portal.
Such access and use by Third Party Products may include transmitting,
transferring, deleting, or modifying your data, or storing your data on systems
belonging to that third party provider and their vendors. You acknowledge and
agree that this access and use of your data by a Third Party Product is subject
to the applicable agreement between you and that Third Party Product. AppFolio
makes no guarantee that any Third Party Products will work properly with the
Portal or that Third Party Products will continue to work with the Portal as
they change over time.

AppFolio has no liability or responsibility whatsoever for any Third Party
Products, including their accuracy, reliability, availability, security, data
handling, data processing, completeness, usefulness, or quality, even if
AppFolio has reviewed, certified, or approved the Third Party Product for use in
connection with the Portal. Use of Third Party Products is at your sole
discretion and risk and you are solely responsible for your decision to permit
any third party provider to use or access your data. The third party provider is
solely responsible for ensuring that any information submitted through their
websites, products, services, or third party applications to the Portal is
accurate, complete, and correct. AppFolio is not responsible for the standards
or business practices of any Third Party Product.

WE DISCLAIM ALL LIABILITY AND RESPONSIBILITY FOR ANY THIRD PARTY PRODUCTS
(WHETHER SUPPORT, AVAILABILITY, SECURITY OR OTHERWISE) OR FOR THE ACTS OR
OMISSIONS OF ANY THIRD PARTY PRODUCT.


6. FEES

6.1 SERVICE FEES

You will pay certain non-refundable fees for the Services in the amount set
forth on the order form or in the online sign-up flow (the “Service Fees”) and
according to the billing frequency stated therein. We may increase Service Fees
from time to time by providing you with no less than thirty (30) days advance
notice. Service Fees are non-refundable.

6.2 ADDITIONAL FEES

You may incur certain other non-refundable fees or charges for your use of the
Services in addition to those fees set forth on the order form or in the online
sign-up flow (the “Additional Fees”). Any Additional Fees will be set forth on
the order form or in the online sign-up flow for such Service.

6.3 LATE PAYMENTS

You acknowledge that your failure to pay any Service Fees or Additional Fees
when due may result in suspension or termination of your subscription to the
Service. If you fail to pay any of the fees or charges due hereunder, AppFolio
reserves the right to, among other things, engage an attorney or a collections
agency to collect the delinquent fees and charges. You agree to pay all fees and
costs incurred by AppFolio in connection with the collection of such delinquent
amounts, including without limitation, any and all court and related costs,
attorneys’ and/or collections agencies’ fees plus interest in an amount equal to
the lesser of 1.0% per month or the maximum rate permitted by applicable law.

6.4 TAXES

You are responsible for all sales tax, use tax, value added taxes, withholding
taxes and any other similar taxes and charges of any kind imposed by federal,
state or local governmental entities on the transactions contemplated by these
Terms of Service. When we have the legal obligation to pay or collect taxes for
which you are responsible pursuant to this Section, the appropriate amount will
be invoiced to and paid by you unless you provide us with a valid tax exemption
certificate authorized by the appropriate taxing authority.


7. PAYMENT SERVICE

Subject to your compliance with all of the terms and conditions in these Terms
of Service, you may use the Portal to elect to receive electronic payments
originated by a property manager and processed through the ACH Network in the
Federal Reserve System (“eCheck” or “ACH”), credit and debit card payment
processing services, including push to debit instant pay services (“Card
Services”), and/or physical, printed checks sent by your property manager
through standard U.S. Postal Service mailing (“Physical Check”) (collectively,
“Payment Service”). To use the Payment Service, you must add a bank account or
debit card to your account within the Portal (each, a “Payment Form”).

We make no representations or warranties any Payment Form transaction will
settle within the average expected timeframes for such transactions. Settlement
times can be affected by actions beyond our control, such as certain banks may
put delays or holds on funds which can only be resolved by you and your bank.
You understand and agree that we are not responsible for any delays in
settlement times or invoice processing that occur from your use of the Payment
Service with any Payment Form.

There may be a non-refundable transaction fee to use the Payment Service. Such
fee is displayed at the time you add a Payment Form within the Portal. We
reserve the right to change the fee amount for your use of the Payment Service.
Nothing in this paragraph relieves you of your responsibility to pay any amount,
fee or charge you may owe under these Terms of Services, or for paying any
amount you may owe other persons or companies related to the use of the Payment
Service or any bank account or credit card linked to online payments.

You understand and agree that regardless of your elected payment method, you are
responsible for complying with all of the terms and conditions of your
applicable agreement between you and your applicable property manager or owner.

You further understand and agree that by electing to receive either eCheck or
ACH, Card Services or Physical Check payments, you authorize and request to
deposit all funds due for services rendered, automatically to your account
provided. You understand that it is your responsibility to ensure your account
information is correct as provided and further confirm that you are authorized
to accept funds into such account. Further, by enrolling in the instant payment
push to debit product, you hereby authorize AppFolio and the Republic Bank of
Chicago to initiate debit/credit entries to the account attached to your
authorized debit card. You must notify AppFolio, in writing, when a change in
the account number(s) or bank has occurred. These authorizations will remain in
effect until changed in the Portal or otherwise canceled.

We may terminate or suspend your use of the Payment Service or Portal at any
time in our sole discretion.


8. CHANGES TO THE PORTAL

We reserve the right to make changes to the Portal at any time. You acknowledge
and agree that we may add or remove functionalities, including without
limitation, the Payment Service, or may stop supporting or making the Portal
available altogether. If required by applicable law we will provide you with
electronic notice of such changes.


9. SECURITY

When using the Portal, you may be asked from time to time to provide certain
information for purposes of providing you services. This information may include
sensitive personal information, such as your name, address, bank account, and
credit card information. We will use and protect such information in accordance
with the terms of our Privacy Policy. By using the Portal, you agree that we can
use the information you provide us in accordance with our Privacy Policy.

You are responsible for protecting your Portal account. You will not provide any
other person with access to the Portal using your login credentials and will
keep such credentials confidential. If you learn of any unauthorized use of your
account within the Portal notify us immediately at: support@appfolio.com.


10. INTELLECTUAL PROPERTY RIGHTS

The Portal is our intellectual property. Using the Portal does not give you any
ownership rights therein or to any branding or trademarks that appear within the
Portal, which you may not use. You may not obscure, remove, or alter any part of
the Portal, including any legal notices.

The Portal may contain some content and data that are not ours. For example, the
Portal may contain content and data of the property manager you are working with
or third parties that assist us in providing the services offered through the
Portal. Such content and data are the sole responsibility of the person that
owns such content and data. You shall acquire no ownership rights in or to such
content and data.


11. AS-IS; DISCLAIMER OF WARRANTIES

We take pride in the Portal; however, we make no commitments with respect to
your use of the Portal or its performance. More specifically:

YOUR USE OF THE PORTAL IS AT YOUR OWN RISK, AND THE PORTAL IS PROVIDED ON AN “AS
IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS
OR IMPLIED. NEITHER WE NOR ANY PERSON ASSOCIATED WITH US MAKES ANY COMMITMENT OR
PROMISE WITH RESPECT TO THE SECURITY, RELIABILITY, QUALITY, ACCURACY OR
AVAILABILITY OF THE PORTAL, OR THAT YOUR USE OF THE PORTAL WILL NOT RESULT IN
EXPOSURE TO VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE PORTAL OR ANY
SERVICES OR ITEMS OBTAINED THROUGH THE PORTAL WILL OTHERWISE MEET YOUR NEEDS.

EXCEPT FOR ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE
LAW, WE HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED,
STATUTORY OR OTHERWISE, WITH RESPECT TO THE PORTAL, INCLUDING, BUT NOT LIMITED
TO, ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR A
PARTICULAR PURPOSE.


12. LIMITATION ON LIABILITY

EXCEPT IN CONNECTION WITH YOUR INDEMNIFICATION OBLIGATIONS HEREUNDER, YOUR AND
OUR LIABILITY UNDER THESE TERMS OF SERVICE WILL BE LIMITED AS FOLLOWS:

TO THE FULLEST EXTENT ALLOWED BY LAW, NEITHER PARTY WILL BE RESPONSIBLE FOR LOST
PROFITS, REVENUES, OR DATA, FINANCIAL LOSSES, OR INDIRECT, SPECIAL,
CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION
WITH THESE TERMS OF SERVICE OR YOUR USE OF THE PORTAL. IN ALL CASES NEITHER
PARTY WILL BE LIABLE FOR ANY LOSS OR DAMAGE THAT IS NOT REASONABLY FORESEEABLE.

TO THE EXTENT PERMITTED BY LAW, EACH PARTY’S TOTAL LIABILITY TO THE OTHER FOR
ANY CLAIMS ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OF SERVICE OR YOUR
USE OF THE PORTAL, INCLUDING FOR ANY IMPLIED WARRANTIES (WHICH CANNOT BE LIMITED
OR EXCLUDED), IS LIMITED TO $5,000.


13. INDEMNIFICATION

You agree to defend, indemnify and hold harmless us and our affiliates,
licensors, and third-party service providers, and our and their respective
officers, directors, employees, contractors, agents, licensors, suppliers,
successors and assigns from and against any claims, liabilities, damages,
judgments, awards, losses, costs, expenses or fees (including reasonable
attorneys’ fees) arising out of or relating to your violation of these Terms of
Service or your use of the Portal.

You will not be responsible for indemnifying us or holding us harmless from any
claims, liabilities, damages, costs or expenses caused solely by or solely
arising out of the gross negligence or intentional misconduct of AppFolio or its
agents, officers, employees or affiliates.


14. ARBITRATION AGREEMENT

You and we each agrees that any and all disputes or claims that have arisen or
may arise between you and us in connection with these Terms of Service or the
Portal, including without limitation, federal and state statutory claims, common
law claims, and those based in contract, tort, fraud, misrepresentation or any
other legal theory, shall be resolved exclusively through final and binding
arbitration, rather than in court, except that you may assert claims in small
claims court, if your claims qualify and so long as the matter remains in such
court and advances only on an individual (non-class, nonrepresentative) basis.
This agreement to arbitrate is intended to be broadly interpreted. The Federal
Arbitration Act governs the interpretation and enforcement of this agreement to
arbitrate.

You and we agree that each of us may bring claims against the other only on an
individual basis and not as a plaintiff or class member in any purported class
or representative action or proceeding. Unless both you and we agree otherwise,
the arbitrator(s) may not consolidate or join more than one person’s or party’s
claims and may not otherwise preside over any form of a consolidated,
representative or class proceeding. Also, the arbitrator(s) may award relief
(including monetary, injunctive and declaratory relief) only in favor of the
individual party seeking relief and only to the extent necessary to provide
relief necessitated by that party’s individual claim(s). Any relief awarded
cannot affect other persons or parties.

Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral
arbitrator or arbitrators instead of a judge or jury, and court review of an
arbitration award is very limited. However, the arbitrator(s) can award the same
damages and relief on an individual basis that a court can award to an
individual. The arbitrator(s) also must follow the terms of these Terms of
Service as a court would. All issues are for the arbitrator(s) to decide, except
that issues relating to arbitrability, the scope or enforceability of this
agreement to arbitrate, or the interpretation of the prohibition of class and
representative actions and non-individualized relief provisions above, shall be
for a court of competent jurisdiction to decide.

The arbitration will be conducted by the American Arbitration Association (the
“AAA”) under its rules and procedures, including the AAA’s Consumer Arbitration
Rules (as applicable), as modified by this agreement to arbitrate. The AAA’s
rules are available at www.adr.org. A party who intends to seek arbitration must
first send the other party, by certified mail, a completed Notice of Dispute.
You should send this notice to us at: AppFolio, Inc., 70 Castilian Drive,
Goleta, CA 93117, Attn: Chief Legal Officer. We will send any notice to you to
the address associated with your account; it is your responsibility to keep your
address up to date. All information called for in the notice must be provided,
including a description of the nature and basis of the claims the party is
asserting and the relief sought.

If you and we are unable to resolve the claims described in the notice within 30
days after the notice is sent, you or we may initiate arbitration proceedings. A
form for initiating arbitration proceedings is available on the AAA’s website at
www.adr.org.

The arbitration shall be held in the county in which you reside or at another
mutually agreed location. If the value of the relief sought is $10,000 or less,
you or we may elect to have the arbitration conducted by telephone or based
solely on written submissions, which election shall be binding on you and us
subject to the discretion of the arbitrator(s) to require an in-person hearing,
if the circumstances warrant. In cases where an in-person hearing is held, you
and/or we may attend by telephone, unless the arbitrator(s) require otherwise.
Any settlement offer made by you or us shall not be disclosed to the
arbitrator(s).

The arbitrator(s) will decide the substance of all claims in accordance with
applicable law, including recognized principles of equity, and will honor all
claims of privilege recognized by law. The arbitrator(s) shall not be bound by
rulings in prior arbitrations involving different AppFolio users, but is/are
bound by rulings in prior arbitrations involving you to the extent required by
applicable law. The award of the arbitrator(s) shall be final and binding, and
judgment on the award rendered by the arbitrator(s) may be entered in any court
having jurisdiction thereof.

Payment of all filing, administration, and arbitrator fees will be governed by
the AAA’s rules, unless otherwise stated in this agreement to arbitrate. If the
value of the relief sought is $10,000 or less, at your request, we will pay all
filing, administration, and arbitrator fees associated with the arbitration. Any
request for payment of fees by us should be submitted by mail to the AAA along
with your Demand for Arbitration, and we will make arrangements to pay all
necessary fees directly to the AAA. If the value of the relief sought is more
than $10,000 and you are able to demonstrate that the costs of accessing
arbitration will be prohibitive as compared to the costs of accessing a court
for purposes of pursuing litigation on an individual basis, we will pay as much
of the filing, administration, and arbitrator fees as the arbitrator(s) deem
necessary to prevent the cost of accessing the arbitration from being
prohibitive. In the event the arbitrator(s) determine the claim(s) you assert in
the arbitration to be frivolous, you agree to reimburse us for all fees
associated with the arbitration paid by us on your behalf that you otherwise
would be obligated to pay under the AAA’s rules.

With the exception of any of the prohibition of class and representative actions
and nonindividualized relief provisions above, if a court decides that any part
of this agreement to arbitrate is invalid or unenforceable, the other parts of
this agreement to arbitrate shall still apply. If a court decides that any of
the prohibition of class and representative actions and non-individualized
relief provisions above is invalid or unenforceable because it would prevent the
exercise of a non-waivable right to pursue public injunctive relief, then any
dispute regarding the entitlement to such relief (and only that relief) must be
severed from arbitration and may be litigated in court. All other disputes
subject to arbitration under the terms of this agreement to arbitrate shall be
arbitrated under its terms.

If you are a new vendor, you can choose to reject this agreement to arbitrate by
mailing us a written opt-out notice. The opt-out notice must be postmarked no
later than 30 days after the date you accept these Terms of Service for the
first time. You must mail the opt-out notice to AppFolio, Inc., 70 Castilian
Drive, Goleta, CA 93117, Attn: Chief Legal Officer. The opt-out notice must
include your name, address, phone number, and email address(es) used to log in
to your account. You must sign the optout notice for it to be effective. This
procedure is the only way you can opt out of this agreement to arbitrate. If you
opt out of this agreement to arbitrate, all other terms of these Terms of
Service will continue to apply. Opting out of this agreement to arbitrate has no
effect on any previous, other, or future arbitration agreements that you may
have with us.

Notwithstanding any provision in these Terms of Service to the contrary, you and
we agree that if we make any amendment to this agreement to arbitrate (other
than an amendment to any notice address or website link provided herein) in the
future, that amendment shall not apply to any claim that was filed in a legal
proceeding against us prior to the effective date of the amendment. The
amendment shall apply to all other disputes or claims governed by this agreement
to arbitrate that have arisen or may arise between you and us.


15. GOVERNING LAW; JURISDICTION

All claims arising out of or relating to the Portal, these Terms of Service, or
the Payment Service will be governed by and construed in accordance with the
laws of the State of California, except any conflict of laws provisions.


16. PROVISIONS ABOUT THESE TERMS OF SERVICE

We may change these Terms of Service from time to time in response to new
offerings or changes in the law. When we do make changes, we’ll change the “Last
Updated” date above and, if material (as determined in our sole discretion),
notify you. Your continued use of the Portal after any change(s) to these Terms
of Service constitutes your consent to be bound by such change(s), so please
check back here regularly.

If you do not comply with these Terms of Service and we do not take action right
away, it shall not be deemed a continuing or further waiver of your failure to
comply. Likewise, our failure to assert a right or provision under these Terms
of Service shall not constitute a waiver of such right or provision.

If it turns out that a particular provision or part of these Terms of Service is
not enforceable, it will not affect any other terms.

These Terms of Service and our Privacy Policy constitute the sole and entire
agreement between you and us with respect to the Portal and supersede all prior
and contemporaneous understandings, agreements, representations and warranties,
both written and oral, with respect to the Portal.

These Terms of Service control the relationship between us and you. They do not
create any third-party beneficiary rights.


17. TRADEMARK ATTRIBUTION

Apple, the Apple logo, iPhone, and iPad are trademarks of Apple Inc., registered
in the U.S. and other countries and regions. App Store is a service mark of
Apple Inc.

Google Play and the Google Play logo are trademarks of Google LLC.


18. COPYRIGHT INFRINGEMENT CLAIMS AND THE DMCA

We respect the intellectual property rights of others and ask that you do the
same. If you believe that your work has been reproduced within the Portal, or
any other of our products or services, in a way that constitutes copyright
infringement, you may notify our Copyright Agent in accordance with Title 17,
United States Code, Section 512(c)(2), by providing the following information:
(i) identification of the copyrighted work that you claim has been infringed;
(ii) identification of the material that you claim is infringing and needs to be
removed from the Portal, including a description of where it is located on the
Portal so that the Copyright Agent can locate it; (iii) your address, telephone
number and, if available, email address so that the Copyright Agent may contact
you about your complaint; and (iv) a signed statement (a) that the foregoing
information is accurate, (b) that you have a good faith belief that the
identified use of the material is not authorized by the copyright owner, its
agent and/or the law, and (c) under penalty of perjury, that you are the
copyright owner or are authorized to act on the copyright owner’s behalf in this
situation.

Notices of copyright infringement and the foregoing information should be
submitted here, or, if by mail, to AppFolio, Inc., 50 Castilian Drive, Santa
Barbara, California 93117, Attn: Copyright Agent.


19. FORCE MAJEURE

We will not be responsible for the failure to perform or any delay in
performance of any obligation under these Terms of Service due to labor
disturbances, accidents, fires, floods, telecommunications or Internet failures,
strikes, wars, riots, rebellions, blockades, epidemic, pandemic, disease
outbreak (including the COVID-19 virus), acts of government, governmental
requirements and regulations or restrictions imposed by law or any other similar
conditions beyond our reasonable control.




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