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Effective URL: https://www.thinkhdi.com/events/awards.aspx?_mc=em_hdir_hdir_x_tsmatt_AwardsEm3_2022&utm_source=eloqua&utm_medium=email&u...
Submission: On October 31 via api from US — Scanned from DE
Effective URL: https://www.thinkhdi.com/events/awards.aspx?_mc=em_hdir_hdir_x_tsmatt_AwardsEm3_2022&utm_source=eloqua&utm_medium=email&u...
Submission: On October 31 via api from US — Scanned from DE
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<noindex>
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<div class="alert-bar d-none d-md-block">
<div class="container">
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<div class="col-12">
<div class="center">
<a href="">
</a>
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</div>
</div>
</div>
</div>
<!-- START SECONDARY NAVIGATION -->
<div class="SecondaryNavigationRow">
<div class="container">
<div class="row">
<div class="d-none d-sm-block col-sm-5">
<div class="d-none d-sm-block search-form">
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<a id="search-button" class="search-button" type="submit">
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<div class="col-sm-7 SecondaryNavigationOther">
<div class="row">
<div class="col-sm-2 dropdown SecondaryNavigationSignIn center">
<div class="dropdown-toggle" type="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="true"> LOGIN <span class="caret"></span>
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<div class="dropdown-menu" aria-labelledby="dropdownMenu">
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<span>
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<div class="col-12 HDI-login-form-description"> Sign in for access to more! </div>
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<span class="col-6 HDI-login-form-link-forgot">
<a href="/member/forgotpassword.aspx" class="">Forgot password?</a>
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<span class="col-6 HDI-login-form-link-join">
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<div class="col-sm-3 center SecondaryNavigationsubscribe">
<a href="/member/emailsubscriptions.aspx">SUBSCRIBE</a>
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<div class="col-sm-3 center SecondaryNavigationJoinHDI">
<a href="/member/register.aspx">JOIN HDI</a>
</div>
<div class="col-sm-3 center SecondaryNavigationconnect">
<a href="https://connect.thinkhdi.com/home?_mc=em_hdir_hdir_x_tsmatt_AwardsEm3_2022">CONNECT</a>
</div>
<div class="col-sm-1 d-none d-sm-block SecondaryNavigationShoppingCart">
<a href="/buy/cart.aspx">
<img src="/-/media/HDICorp/Images/Icons/ShoppingCart.ashx" class="">
</a>
</div>
</div>
</div>
</div>
</div>
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<div class="PrimaryNavigationWrapper">
<div class="container">
<div class="row">
<div class="col-sm-2">
<a href="/"><img src="/-/media/HDICorp/Images/Logos/HDI.ashx" class=""></a>
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<div class="col-sm-10">
<nav class="navbar navbar-default navbar-expand-lg main-nav">
<div class="navbar-header">
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<span class="icon-bar"></span>
<span class="icon-bar"></span>
<span class="icon-bar"></span>
</button>
</div>
<div id="navbar" class="navbar-collapse collapse">
<div id="ctl15_ctl01_PrimaryNavigation">
<ul class="nav navbar-nav">
<li class="dropdown"><a class="dropdown-toggle" href="https://www.thinkhdi.com/events.aspx">Events</a>
<ul class="dropdown-menu">
<li class="dropdown-submenu"><a href="https://www.thinkhdi.com/events/conferences.aspx">Conferences</a>
<ul class="dropdown-menu">
<li><a href="https://www.smworld.com/?_mc=we_hdif_x_hdir_le_tsmatt_x_x_x__2020" target="_blank">Service Management World</a></li>
<li><a href="https://www.hdiconference.com/?_mc=we_x_x_hdir_ve_tsmatt_x_x_2020" target="_blank">SupportWorld Live</a></li>
</ul>
</li>
<li><a href="https://www.thinkhdi.com/events/webinars.aspx">Webinars</a></li>
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</li>
<li class="dropdown"><a class="dropdown-toggle" href="https://www.thinkhdi.com/education.aspx">Certification & Training</a>
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<li><a href="https://www.thinkhdi.com/education/calendar.aspx">Course Calendar</a></li>
<li><a href="https://www.thinkhdi.com/education/courses.aspx">Course Catalog</a>
<ul class="dropdown-menu"></ul>
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<li class="dropdown-submenu"><a>HDI Certification</a>
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<li><a href="https://www.thinkhdi.com/events/awards/team-certified.aspx">HDI Team Certified Awards</a></li>
<li><a href="https://www.thinkhdi.com/certification/certified-instructors.aspx">Certified Instructor Program</a></li>
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<li><a href="http://training.thinkhdi.com/" target="_blank">Learning Center Login</a></li>
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</li>
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</li>
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</ul>
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<li class="dropdown-submenu"><a href="https://www.thinkhdi.com/library/supportworld.aspx">SupportWorld</a>
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<li><a href="https://www.thinkhdi.com/library/supportworld/support-center.aspx">Support Center</a></li>
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<li><a href="https://www.thinkhdi.com/library/supportworld/customer-experience.aspx">Customer Experience</a></li>
<li><a href="https://www.thinkhdi.com/library/supportworld/workforce-enablement.aspx">Workforce Enablement</a></li>
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<li><a href="https://www.thinkhdi.com/library/supportworld/technology.aspx">Technology</a></li>
<li><a href="https://www.thinkhdi.com/library/supportworld/infographics.aspx">Infographics</a></li>
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<li><a href="https://www.thinkhdi.com/events/webinars.aspx">Webinars</a></li>
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<li><a href="https://www.thinkhdi.com/events/local-chapters.aspx">Local Chapters</a>
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<li><a href="https://www.thinkhdi.com/events/awards.aspx">HDI Awards</a>
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<li><a href="https://www.thinkhdi.com/about/hdi-strategic-advisory-board.aspx">Strategic Advisory Board</a></li>
<li><a href="https://www.thinkhdi.com/about/press-room.aspx">Press Room</a></li>
<li><a href="https://www.thinkhdi.com/about/contact.aspx">Contact Us</a></li>
<li><a href="https://www.thinkhdi.com/about/Partner-With-Us">Partner With Us</a></li>
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<!-- leaderboard -->
<div class="container">
<div class="row">
<div class="col-12">
<div class="advertisement center">
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<div class="small">Advertisement</div>
</div>
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</div>
</div>
<!-- End Ad Banner -->
<div class="page_header_awards">
<div class="container">
<h1><span>Awards</span></h1>
</div>
</div>
<div class="container">
<div class="row">
<div class="col-12">
<span>
<div class="primary">
<div class="row">
<div class="col-md-6 col-xs-12">
<h3>The 2022-2023 HDI Awards are Now Open! </h3>
<h4>Do you have what it takes to be a winner?</h4>
<p>Validation feels pretty good, doesn't it? Acknowledgement and celebration goes a long way toward keeping employees satisfied, teams performing at a high level, and leadership engaged.</p>
<p>Each year, HDI honors the very best in the technical support and service management profession, recognizing the individuals, teams, and organizations that have achieved and maintained the highest standards of quality and customer
satisfaction. <em>Every finalist gets one free pass to attend the award ceremony, hosted at one of HDI's two annual events.</em></p>
</div>
<div class="col-md-6 col-12">
<p><embed height="237" width="357" src="https://www.youtube.com/embed/hUPEs8IKC9I?rel=0;&autoplay=1&mute=1"> </p>
</div>
</div>
<div> </div>
<div> </div>
<div class="primary">
<div class="row">
<div class="col-sm-4 col-xs-12">
<a href="/Events/Awards/criteria-guidelines"><img alt="" width="364" height="274" src="/-/media/HDICorp/Images/Events/Awards2019/criteria-button.png?w=364&h=274&as=1&hash=16D1B8B77CDBC3F1168E7CBD0F8479B3E37DB3CB"> </a>
</div>
<div class="col-sm-4 col-xs-12">
<a href="https://hdi.secure-platform.com/a/" target="_blank"><img alt="" style="border: 0px solid;" src="/-/media/HDICorp/Images/Events/Awards2019/nomination-button.png?as=1&hash=E470CE137A511BA09364C21461CDBEA9B686B901"> </a>
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<div class="col-sm-4 col-xs-12">
<a href="/Events/Awards/past-winners"><img alt="" width="364" height="274" src="/-/media/HDICorp/Images/Events/Awards2019/past-winners-button.png?w=364&h=274&as=1&hash=1FC29B441800876235C8DE3BDDD13DE73ACD80ED"> </a>
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<h3 style="PADDING-TOP: 100px">"This means a lot. The words that were in my director's write-up, as well as the people who supplemented it, were very flattering, and I was so honored to read what they put together."</h3>
<em>—Robert Young, Baylor Scott & White Health, 2019 Manager of the Year</em> </div>
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<div class="header-dark">SupportWorld Live</div>
<p><a href="https://www.thinkhdi.com/events/awards/criteria-guidelines#lifetime" target="_blank">Lifetime Achievement Award</a> </p>
<p><a href="https://www.thinkhdi.com/events/awards/criteria-guidelines#analyst" target="_blank">Best Service and Support Analyst</a> </p>
<p><a href="https://www.thinkhdi.com/events/awards/criteria-guidelines#technician" target="_blank">Best Service and Support Technician</a> </p>
<p><a href="https://www.thinkhdi.com/events/awards/criteria-guidelines#manager" target="_blank">Best Service and Support Manager</a> </p>
<p><a href="https://www.thinkhdi.com/events/awards/criteria-guidelines#team" target="_blank">Best Service and Support Organization</a> </p>
<p><a href="https://www.thinkhdi.com/events/awards/criteria-guidelines#culture" target="_blank">Best Service and Support Culture</a> </p>
<p><a href="https://www.thinkhdi.com/events/awards/criteria-guidelines#cx" target="_blank">Best Customer Experience</a> </p>
<p><a href="https://www.thinkhdi.com/events/awards/criteria-guidelines#tech" target="_blank">Best Use of Technology</a> </p>
<p><a href="https://www.thinkhdi.com/events/awards/criteria-guidelines#officer" target="_blank">Local Chapter Officer of the Year</a> </p>
<p><a href="https://www.thinkhdi.com/events/awards/criteria-guidelines#service" target="_blank">Best Service Improvement Initiative</a> </p>
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<p><a href="https://www.thinkhdi.com/events/awards/criteria-guidelines#team-certified" target="_blank">Team Certified Award</a> </p>
<p><a href="https://www.thinkhdi.com/events/awards/criteria-guidelines#pinnacle" target="_blank">Team Certified Pinnacle of Excellence Award</a> </p>
<p><a href="https://www.thinkhdi.com/certification/support-center-certification">Support Center Certification</a> </p>
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