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Privacy Notice

LEGAL


PRIVACY NOTICE

Non-discrimination StatementTerms and Conditions of UsePrivacy


INTRODUCTION

Effective date of this privacy notice: June 2022

Your privacy and the protection of your personal data is important to us. This
Privacy Notice (“Notice”) explains the type of personal data we may collect from
you and how we use it when you are communicating electronically with BioLife
Plasma Services and throughout the donation process. BioLife Plasma Services
L.P. is a wholly owned subsidiary of Takeda Pharmaceutical Company Limited
(hereinafter referred to as “BioLife”, “we” or “us”). For more details related
to your local BioLife Plasma Center refer to BioLife’s website at Your BioLife
Donation Centers

Before registering as a donor, you should read this entire Notice (together with
the Terms of Use). If the processing of personal data as described in this
Notice is not acceptable to you, do not use and/or submit any Information to
BioLife.


WHAT THE WEBSITE AND APPLICATION CAN BE USED FOR

The BioLife Website and Application are used to enroll individuals to become a
plasma donor, schedule your donation appointments, track your progress towards
earning various donation Promotions, refer others to become donors, learn more
about donating plasma and how your plasma helps others, and view your debit card
balance and transactions. 


WHAT INFORMATION IS COLLECTED

When setting up and configuring your user account we will collect your name,
email, phone number, address, User ID, password, date of birth, and gender. The
information you provide should be true, accurate, current and complete.  

Personal information is collected during the screening process, physical
examination and various points during the donation process. The personal
information collected includes government-issued identification number (e.g.
social security number), health information, personal behavior, photograph,
finger scan and any other information needed to determine donor eligibility and
to provide the best donation services.

We automatically collect certain Information from the device you are using when
you use the Website or Application, including Internet Protocol (IP) address,
browser type and version, device type and language/region settings, carrier,
usage and location data for the appropriate provision of Website and Application
functions. We will from time to time ask you about your satisfaction with the
donation process, and the use of the Website or Application in a survey provided
to you by the Website or Application. 

We will collect Information about you when you interact with us such as when you
report a problem, contact us or communicate with us.


HOW WE USE THE INFORMATION WE COLLECT

We process the Information to:

·       confirm your identity;

·       determine your eligibility to donate plasma;

·       provide you with a safe and efficient donation process;

·       communicate with you throughout the donation process;

·       manage and improve the Website and Application

·       provide information about BioLife promotions and opportunities


SHARING YOUR INFORMATION

We may share your Information with:

·       plasma donation companies to evaluate your eligibility to donate;

·       legal and regulatory agencies as required to comply with regulations and
laws;

·       public health authorities that are permitted by law to collect or
receive such information for public health activities or purposes. If directed
by the public health authority, we may share your personal information with a
foreign government agency that is collaborating with the public health
authority;

·       corporate affiliates and contracted third parties as required during the
donation process;

·       authorized service providers that perform certain services on our behalf
such as marketing, providing storage services and providing support for the
donation process. These service providers may have limited access to your
Information, which is needed to perform their functions, but are not permitted
to share or use such Information for any other purposes. 

BioLife will never:

·   sell or distribute your name, cell phone number, billing information or any
other piece of identifying information to third parties or BioLife clients not
listed above or for their own marketing purposes.

·   directly market to you any services for which you have not opted in, either
by cell phone, text message, email, or BioLife account preferences.

Uses and disclosures of personal information by third parties acting on
BioLife’s behalf are governed by agreements that require personal information to
be protected appropriately.


KEEPING YOUR INFORMATION SECURE

Your information is accessible with your user ID and password. You are
responsible for maintaining the confidentiality of your Information and should
make sure your user ID and password are kept confidential. You should also be
aware that information displayed on your screen may be viewed by others in your
vicinity. If at any time you have reason to believe the security of the
Application has been compromised, please contact us immediately. 

Additionally, BioLife implements commercially reasonable and appropriate
technical, physical, and organizational safeguards to protect your information
from misuse or accidental, unlawful or unauthorized destruction, loss,
alteration, disclosure, acquisition or access.


WHERE WE STORE YOUR INFORMATION

The Information collected from you is stored on BioLife servers. The Information
that we collect from you may be transferred to, and stored at, a destination
outside of your home country. These destination countries may have different or
less protective privacy laws than those in your home country. The Information
may also be processed by any service providers appointed by us who operate
outside of your home country and their staff, and/or our own staff based outside
of your home country. By submitting or permitting us to collect your
Information, you agree to this transfer, storing or processing outside your home
country. Information transferred will be treated in accordance with this
Notice. 

 


HOW LONG WE STORE YOUR INFORMATION

BioLife will only retain Information for as long as necessary to serve the
purpose(s) for which it was collected or to the extent necessary to comply with
applicable legal requirement(s). You may choose to delete your Information from
your device at any time. We may also delete all your Information after an
inactivity of your account for five (5) years.


ACCESS TO AND CHOICES REGARDING YOUR INFORMATION

You can change or correct your preferences and your Information entered into the
Website or Application before your first donation and those changes will be
reflected on the online server. After your first donation any changes to your
information must be made at your BioLife Plasma Center. It may not always be
possible to immediately and completely honor your request. For example, it may
not be possible to fully erase your personal information because of legal and
regulatory requirements. If your request cannot or can only partially be
honored, you will be informed.

If you have consented to receive marketing communication you may opt out at any
time by submitting your request to BioLife using the Contact Us Form.


BIOMETRIC INFORMATION

When an individual applies to register as a donor at BioLife, BioLife uses a
fingerprint reader to take an image of the individual’s fingerprint and convert
it to a series of alphanumeric characters that correlate to the individual’s
fingerprint (“biometric information”). The series of alphanumeric characters is
unique to each individual. 

Biometric information is collected and stored by BioLife within a donor database
and used to identify donors for future donations.

The purpose of collecting this biometric information is to facilitate the
identification of donors prior to and during a donation. BioLife does not sell,
lease, trade, or otherwise profit from its use of biometric information. BioLife
may earn profits based on the use of plasma donated at BioLife.

BioLife has implemented policies and procedures in an effort to prevent personal
data from unauthorized access, use, or disclosure. 

BioLife may authorize individuals employed by BioLife’s affiliated companies, or
third-party vendors, to access the database in which biometric information is
stored, but BioLife does not authorize any affiliated companies or third parties
to transfer your biometric information outside of BioLife’s donor database. 

In the event BioLife is acquired by a third-party, BioLife may transfer the
information in BioLife’s donor database to the acquiring third-party, including
biometric information. 

BioLife’s policy is to retain biometric information until an individual requests
to have his or her biometric information permanently destroyed, or otherwise for
up to 6 months after the individual’s last donation with BioLife. BioLife
reserves the right to disclose biometric information or retain biometric
information for a different period if required by law, for example, to comply
with a court order, search warrant, or subpoena. 

If an individual’s biometric information is deleted, the individual may be
required to provide written consent to BioLife’s collection of his or her
biometric information if the individual seeks to register as a BioLife donor
thereafter. When the applicable retention period set forth in this policy has
expired, BioLife will destroy the biometric information by deleting it from
BioLife’s donor database. 


HOW TO CONTACT US

If you would like to exercise your individual rights, please contact us by
accessing our Individual Rights webform. If you have questions about this
Privacy Notice, please contact us by email.

Email Address: privacyoffice@takeda.com

For more detailed information about how Takeda processes your personal data and
your rights related to this processing please refer to Takeda’s Privacy Notice
at www.takeda.com


ACKNOWLEDGE/CONSENT

By using this Website and/or Application, which is conditional upon your
pressing "I accept", you acknowledge that you have read and understood this
Notice and you consent to the processing of your Information for the purposes as
explained in this Privacy Notice.

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Copyright © 2022 Takeda Pharmaceutical Company Limited. All rights reserved. All
trademarks are the property of their respective owners.



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