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Effective URL: https://www.emirates.com/ae/english/help/?utm_medium=email-lc&utm_source=ek&utm_campaign=sfmc_ae_en_preflightexp_10072023...
Submission: On July 10 via api from AE — Scanned from DE
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Important:Peak travel advisory due to upcoming Eid break and school holidays Show more Accessibility informationSkip to the main content Leave website feedbackFeedback BOOK Search flights MANAGE Search flights EXPERIENCE Search flights WHERE WE FLY Search flights LOYALTY Search flights HELP• * Help and contacts • Help and contacts Close * COVID-19 travel support COVID-19 information hub Close * Your questions FAQs Close Search flights * AE * Search * Log in * MENU BookAbout booking onlineManageBefore you flyBaggageVisa and passportInflight experienceThe Emirates ExperienceFamily travelFly BetterAbout usOur destinationsOur travel partnersExploreFlight schedulesEmirates SkywardsBusiness RewardsHelp and contactsCOVID-19 travel supportYour questionsBook flightsThe Emirates AppManage your bookingBefore you flyBaggage informationFind your visa requirementsWhat's on your flightYour journey starts hereTravelling with your familyFly BetterAbout usOur current network and servicesAir and ground 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bookingCOVID-19 information and disrupted travelAbout Emirates Help HELP AND SUPPORT You can use this section to find the best way to contact us for the help you need. Describe your query Search Dubai Connect Cancel/Change Flight Manage Booking Refund request Travel health Baggage enquiries Disruption updates Feedback or complaints COVID-19 INFORMATION HUB Find out everything you need to know about our current flights, COVID‑19 test requirements, travelling to and from Dubai, how we're keeping you safe, and our flexible ticket options. Learn more Live chat LIVE CHAT Our average wait time is 1 minute but can be up to 8 minutes during busy periods Start Live chat GENERAL QUERIES: +971600555555+971600555555 Help and support CONTACT US WORLDWIDE Check the location and opening hours of our offices worldwide. Find out more Help and support BAGGAGE PORTAL Find out how much baggage and luggage you can take on board, and learn all about our baggage rules. Find out more EMAIL US WITH YOUR REQUESTS * Refund request * Tax Invoice Request Form * Feedback or complaints * Payment queries * Best price claim match * Change of details * Cancelled flight certificate * Data Access Request Form * Account query * Delayed baggage certificate * Request to carry firearms, weapons and ammunition * Cancel Classic Rewards * Delayed flight certificate * Emirates Dubai Stopover * Rewards redemption updates * Proof of travel certificate * Special assistance and wellness * Claim miles from a partner * Complaint follow-up * Group bookings * Travelling with pets * Lost property form FEEDBACK OR COMPLAINTS * WEBSITE FEEDBACK You can use this form to submit feedback on your experience with Emirates. Website feedbackYou can use this form to submit feedback on your experience with Emirates. * FEEDBACK OR COMPLAINTS Tell us about a problem, or share an opinion about any of our products and services Complete our formTell us about a problem, or share an opinion about any of our products and services ALL FAQ TOPICS * About Emirates * At the airport * Baggage and lost property * Booking with Emirates * COVID-19 information and disrupted travel * Cancelling or changing a booking * Emirates Business Rewards * Emirates Skywards * Mobile and The Emirates App * Our network and codeshares * Our other products * Preparing to travel * Special assistance and requests * Tools and resources * Your on-board experience CORPORATE CONTACTS Here you can find links to our business contacts either for specific news stories, advertising and marketing enquiries or employment opportunities. * Emirates Airline Foundation Emirates Airline Foundation Opens an external link in a new tab * Email our media team Email our media team Opens an external link in a new tab * Careers Careers Opens an external link in a new tab * Group companies * Inflight advertising FACEBOOK OFFICIAL PAGE Our customer service teams are online 24/7 to answer your queries in English and Arabic. Facebook supportFacebook support Opens an external link in a new tab TWITTER OFFICIAL PAGE Reach out to us on the official customer service Twitter channel for Emirates airline. We are here 24/7 to help you in English or Arabic. Twitter supportTwitter support Opens an external link in a new tab * Emirates * Help ABOUT US * About us * CareersCareers Opens an external link in a new tab * Media CentreMedia Centre Opens an external link in a new tab * Our planet * Our people * Our communities HELP * Help and Contact * Travel Updates * Special assistance * Frequently asked questions BOOK * Book flights * Travel services * Transportation * Planning your trip * Search for flights MANAGE * Check-in * Manage your booking * Chauffeur drive * Flight status BEFORE YOU FLY * Baggage * Visa and passport information * Health * Travel information * Dubai International * To and from the airport * Rules and notices WHERE WE FLY * Route map * Africa * Asia and Pacific * Europe * The Americas * The Middle East * Flights to all countries/territories EXPERIENCE * Cabin features * Shop Emirates * What's on your flight * Inflight entertainment * Dining * Our lounges * Open Skies LOYALTY * Log in to Emirates Skywards * Join Emirates Skywards * Our partners * Business Rewards benefits * Register your company * Emirates Skywards Programme Rules Subscribe to our special offers Save with our latest fares and offers. Unsubscribe or change your preferences Email addressSubscribe For details on how we use your information, please see our privacy policy. Emirates App Book and manage your flights on the go. * The Emirates AppiOS * The Emirates AppANDROID Connect with us Share your Emirates experience. * * * * * * * * * Accessibility statement * Contact us * Privacy policy * Terms and conditions * Cookie Policy * Cybersecurity * Modern Slavery Act transparency statement * Sitemap © 2023 The Emirates Group. All Rights Reserved. Close WE VALUE YOUR PRIVACY We use cookies to help our website function properly, for analytics, marketing and to personalise the content you see. By accepting, you agree to the use of all of these cookies. You can update your preferences by clicking the cookie preferences button or at any time by going to our cookie policy. Cookie preferences Accept LEAVE WEBSITE FEEDBACK -------------------------------------------------------------------------------- Your opinion is important to us. Help us improve your online experience. Submit feedback GET IN TOUCH -------------------------------------------------------------------------------- Need answers? Here are the most convenient ways to contact us Contact us RAISE A CONCERN -------------------------------------------------------------------------------- If you've had a less than satisfying experience, we'd like to hear from you. Submit a complaint HOW SATISFIED WERE YOU WITH YOUR WEBSITE EXPERIENCE? HOW SATISFIED WERE YOU WITH YOUR WEBSITE EXPERIENCE? YOU WILL RECEIVE NO REPLY FROM THIS FORM. FOR QUESTIONS THAT REQUIRE A RESPONSE, YOU CAN VISIT OUR HELP CENTRE. * Do not enter personal information here Submit your feedback Thank you for your feedback If you have any questions or need help please visit our FAQ or Contact us section. Close