www.anomalysquared.com Open in urlscan Pro
2606:2c40::c73c:67e1  Public Scan

URL: https://www.anomalysquared.com/how-we-help
Submission: On April 11 via manual from SG — Scanned from SG

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HOW WE HELP.

[The Anomaly Squared Difference]


WE UNDERSTAND THE ENTIRE SALES PROCESS.

From making initial contact to building brand loyalty, Anomaly Squared has the
tools and expertise needed to complement your sales staff with their lead
management and to help them do their jobs better.


WE'LL LET THE NUMBERS DO THE TALKING.

We know that being the first and the quickest to reach a lead is essential. But
how fast are we? On average, we reach your leads in under a minute and at most
under 2 minutes. How's that for speed?




WHAT SETS US APART.

[And why you should choose us]

 * We own and manage all of our domestic call centers with in-house Customer
   Service Reps
 * We use dedicated agents and teams for each client, creating more
   knowledgeable and prepared CSRs
 * We use the latest call center cloud-based technology, allowing for the
   fastest, most efficient and flexible contact center model for a higher
   contact ratio at a lower price
 * We can do customized scripts down to the campaign and even lead level
 * We charge based on performance with flexible pricing models
 * We have an in-house IT department that builds custom software to integrate
   with Velocify, SalesForce and other solutions
 * You will have direct access to the floor, to provide a hands-on, transparent
   feel
 * We use local numbers when contacting leads for a higher answer rate
 * We have no canned solutions, everything is client specific
 * We can contact prospects in real-time milliseconds or cold leads that are
   5-30 days old


Q&A

[You have questions, we have answers]

Are you a telemarketer? Absolutely not. We are taking leads that you provide us
or that are generated through your website, then contacting them and qualifying
them quickly, saving you and your sales team time and energy. We call people
that have shown interest in your product and/or service. How do you charge for
your services? We don’t have any set way we charge, we customize it to how the
client wants to be charged. We can charge by lead you provide, or by successful
transfers only. Or we can charge by number of CSRs dedicated to your project by
hour. How are your operators trained to take calls? We have an extensive and
well thought out A²U: Anomaly Squared University Training Program that guides
new CSRs on best practices while they’re on the phone, as well as TCPA and HIPAA
guidelines, setting them up to be successful on the floor. Between role playing,
tests to make sure they know the material, shadowing an experienced CSR, and
specific program and client training, they are ready to represent you well when
they hit the floor. Do you offer reports? Yes we do. We do not believe in cookie
cutter solutions for reporting, so we offer customizable reports based upon the
needs of our individual client. We can provide them either daily, weekly, and/or
monthly. Your choice. Who are your clients? If you have leads that you need
contacted, we can be beneficial to your sales process. But the verticals that we
feel we have the most experience and know how is within the mortgage / finance
space, insurance, higher education, and patient recruitment for clinical trials.


WHO WE HELP.

[And what they love]

> At LendingTree we take great pride that our brand is synonymous with being the
> best in the industry. As a result, when we utilize partners to help us with
> our contact center workload, we make sure we only partner with the best. The
> Anomaly Squared team have held up to that measure. From hitting day to day
> metrics, to being available for late night strategy discussions, I have been
> very pleased with our partnership with Anomaly Squared.

- N. Salvage, LendingTree

> Working with Anomaly Squared has been a breath of fresh air. Along with the
> economics of our partnership, they are a pleasure to work with. They actively
> seek to improve our campaigns, whether it be communicating issues in a timely
> manner or offering advice on how to optimize our workflow.

- Will Safrin, Everquote


LET US HELP YOU TOO.


CONTACT

 * 1.866.519.1550
 * Email
 * Twitter
 * Facebook
 * Instagram
 * LinkedIn


START THE CONVERSATION

Anomaly Squared needs the contact information you provide to us to contact you
about our products and services. You may unsubscribe from these communications
at anytime. For information on how to unsubscribe, as well as our privacy
practices and commitment to protecting your privacy, check out our Privacy
Policy.


© 2022 Anomaly Squared Inc. | Privacy Policy