giantoy.com
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Submitted URL: http://giantoy.com/
Effective URL: https://giantoy.com/
Submission: On August 20 via api from US — Scanned from CA
Effective URL: https://giantoy.com/
Submission: On August 20 via api from US — Scanned from CA
Form analysis 3 forms found in the DOM
GET /search
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<input class="form-field-input live-search-form-field" type="text" name="q" aria-label="Search" placeholder="What are you looking for?" autocomplete="off" data-live-search-input="">
<button type="button" class="live-search-takeover-cancel" data-live-search-takeover-cancel=""> Cancel </button>
<button class="live-search-button" type="submit" aria-label="Search" data-live-search-submit="">
<span class="search-icon search-icon--inactive">
<svg class="icon-search " aria-hidden="true" focusable="false" role="presentation" xmlns="http://www.w3.org/2000/svg" width="20" height="22" viewBox="0 0 20 22" fill="none">
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</form>POST /contact#contact_form
<form method="post" action="/contact#contact_form" accept-charset="UTF-8" class="contact-form"><input type="hidden" name="form_type" value="customer"><input type="hidden" name="utf8" value="✓">
<input type="hidden" name="contact[tags]" value="prospect, newsletter">
<div class="form-fields-inline">
<div class="form-field newsletter-input">
<input class="form-field-input form-field-text" name="contact[email]" id="newsletter_email" type="email" aria-label="Email address">
<label class="form-field-title" for="newsletter_email"> Email address </label>
</div>
<div class="form-field newsletter-submit">
<button class="button-primary" name="subscribe" type="submit"> Sign up </button>
</div>
</div>
</form>POST /contact#footer_newsletter_static-footer-2
<form method="post" action="/contact#footer_newsletter_static-footer-2" id="footer_newsletter_static-footer-2" accept-charset="UTF-8" class="contact-form"><input type="hidden" name="form_type" value="customer"><input type="hidden" name="utf8"
value="✓">
<input type="hidden" name="contact[tags]" value="prospect, newsletter">
<div class="form-fields-inline">
<div class="form-field newsletter-input">
<input class="form-field-input form-field-text" name="contact[email]" id="footer_newsletter_email" type="email" aria-label="Email address">
<label class="form-field-title" for="footer_newsletter_email"> Email address </label>
</div>
<div class="form-field newsletter-submit">
<button class="button-primary" name="subscribe" type="submit"> Sign up </button>
</div>
</div>
</form>Text Content
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GIANTOY ACTION FIGURES
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1/6 NEW PRE-ORDER VIEW ALL >
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POP TOYS
PRE-ORDER 1/6 POPTOYS EX057 HORSE
from $189.99
Note: The deposit of this figure is non-refundable 7 days after the
purchase. If you pay the full price, the cancellation fee will be equal to
the...
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POP TOYS
PRE-ORDER 1/6 POPTOYS EX056 POLICEWOMAN OF MINISTRY OF INTERNAL AFFAIRS
from $169.99
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— Q4(Oct~Dec),2024 2. The actual release time is subject to the produc...
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POP TOYS
PRE-ORDER 1/6 POPTOYS EX055 MOUNTED POLICE WOMAN ACTION FIGURE
from $189.99
Pre-order information: 1. This is a pre-order product. Estimated release in
— Q4(Oct~Dec),2024 2. The actual release time is subject to the produc...
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1/6 PRE-ORDER (NEWEST)
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Present Studio
IN-STOCK 1/6 PRESENT TOYS SP75 MALE HEAD SCULPT HW/O NECK
$44.99
About Head Sculpt: 1. This is a 1/6 scale accessory and compatible for 1/6
figure customizing. 2. Head sculpts without an in-built neck come with c...
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DID
IN-STOCK 1/12 DID XD80024 WWII GERMAN 12TH PANZER DIVISION INFANTRY
LIEUTENANT – RAINER
$89.99
Packing List: Base 1 Super realistic headsculpt 2 1/12 Palm Hero Series body
3 Left palm x 3 + Right palm x 3 4 Palms with grey gloves x 1 pair O...
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Lucifer
IN-STOCK 1/6 DAWN HORN LUCIFER LXF2309C DIORAMA BASE
$89.99
About the product: 1. This product is for 1/6 scale (12 inch) action figure
scene customizing. Please make sure the proportion is right.
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Lucifer
IN-STOCK 1/6 LUCIFER CLARION CALL AT DAWN LXF2309 (A/B) ACTION FIGURE
from $279.99
Packing List: A: LUCIFER exclusive seamless body for centaur Exquisite
semi-hair transplant female Helmets/1 Neck cover/1 Breastplate/1 Com...
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POP TOYS
IN-STOCK 1/6 POPTOYS OSC-001 OLYMPUS SCORPION WARRIOR-MARSTINA ACTION FIGURE
$295.99
Packing List: 1.Head*1 (movable eyes) 2.Female seamless body*1 3.Hands of
holding position*1 pair 4.Ordinary hands*1 pair 5.Armor hands*2 6.Dress*1...
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Storm Toys
PRE-ORDER 1/12 STORM COLLECTIBLES SKKF14 THE KING OF FIGHTER 98 UM ACTION
FIGURE
from $109.99
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— Q1(Jan~Mar), 2025 2. The actual release time is subject to the produ...
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POPMART
PRE-ORDER 1/12 POPMART X GONG IT TAKES TWO ACTION FIGURE
from $109.99
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— Q1(Jan~Mar), 2025 2. The actual release time is subject to the produ...
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DAMTOYS
PRE-ORDER 1/6 DAMTOYS PES036 BIG RUINS SERIES RON HEAD TONY
from $179.99
Pre-order information: 1. This is a pre-order product. Estimated release in
— Q1(Jan~Mar), 2025 2. The actual release time is subject to the produ...
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HiyaToys
PRE-ORDER 1/12 HIYA TOYS ESW0307 THE WALKING DEAD NEGAN ACTION FIGURE
from $109.99
Pre-order information: 1. This is a pre-order product. Estimated release in
— Q1(Jan~Mar), 2025 2. The actual release time is subject to the produ...
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1/12 (SCALE)
ON SALE VIEW ALL >
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BUZZTOYS
IN-STOCK 1/6 BUZZTOYS BUZ001 WHITE WOLF ACTION FIGURE
Current Price $179.99
Original Price $195.99
About Full Box 1. This is a fully assembled 1/6 scale action figure with
body, head, and accessories in the description. 2. It comes with an origi...
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TBLeague
IN-STOCK 1/6 TBLEAGUE PL2023-205 DUNHUANG MUSIC GODDESS ACTION FIGURE
Current Price $269.99
Original Price $299.99
Packing List: PL2023-205A（Red） 1) 1 x Chinese lute 2) 1 x head sculpt 3) 1
x TBLeague 1/6 scale female seamless body with metal skeleton 4) 1 x...
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Genesis
IN-STOCK 1/6 GENESIS THE KING OF FIGHTERS (XIV) IR01 IORI YAGAMI ACTION
FIGURE
Current Price $169.99
Original Price $199.99
Packing List: One head sculpt One body Five pairs of hand One Outfits set
One pair of shoes Three x Flame effect One set of costume One...
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JIAOU DOLLS
JIAOU DOLL 1/6 FEMALE BODY 10C COLLECTION (CENSORED)
$52.99
Understanding the Skin tone of Jiaou Doll About Body: 1. This is 1/6 scale
figure body, fully articulated and highly flexible for customizing 1/...
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ALL ITEMS (ON SALE, FEATURED)
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1/6 HEAD SCULPT CHEVRON DOWN ICON
* Brand
* Female
* Male
* Character
1/6 BODY CHEVRON DOWN ICON
* Male
* Seamless
* Body Accessory
1/6 CLOTHES CHEVRON DOWN ICON
* Custom Kit
* Character
* Female
* Male
* Military
1/6 ACCESSORIES CHEVRON DOWN ICON
* Footwear
* Necklace
* Headgear
1/6 SCENE & TOOLS CHEVRON DOWN ICON
* Weapon
* Scene & Prop
* Tools
1/12 CUSTOMIZE CHEVRON DOWN ICON
* Head Sculpt
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* Clothes & Accessories
1/6 BOXED FIGURE VIEW ALL >
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POP TOYS
PRE-ORDER 1/6 POPTOYS EX056 POLICEWOMAN OF MINISTRY OF INTERNAL AFFAIRS
from $169.99
Pre-order information: 1. This is a pre-order product. Estimated release in
— Q4(Oct~Dec),2024 2. The actual release time is subject to the produc...
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POP TOYS
PRE-ORDER 1/6 POPTOYS EX055 MOUNTED POLICE WOMAN ACTION FIGURE
from $189.99
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ASMUS TOYS
PRE-ORDER 1/6 ASMUS DMC100LUX DEVIL MAY CRY 1 DANTE ACTION FIGURE
from $39.99
Note: The deposit of this figure is non-refundable 7 days after the
purchase. If you pay the full price, the cancellation fee will be equal to
the...
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Longshan
PRE-ORDER 1/6 LONGSHAN LS2024-04 DARK SISTER HATHAWAY (COSPLAY VER.)
from $169.99
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— Q1(Jan~Mar), 2025 2. The actual release time is subject to the produ...
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1/6 FULL BOX (TYPE+TIME)
1/6 CLOTHES & CUSTOM KIT VIEW ALL >
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Mini Time Toys
PRE-ORDER 1/6 MINITOYS M022 HEAD & ACCESSORIES KIT
from $44.99
Pre-order information: 1. This is a pre-order product. Estimated release in
— Q3~Q4,2024 2. The actual release time is subject to the production s...
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BGM
PRE-ORDER 1/6 BGM SOVIET ARMY OCCUPIED BERLIN 1945 CUSTOM KIT
from $139.99
Pre-order information: 1. This is a pre-order product. Estimated release in
— Q2(April~June), 2025 2. The actual release time is subject to the pr...
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i8TOYS
PRE-ORDER 1/6 I8 TOYS ZOE CLOTHES SET I8-P005P
from $20.99
Pre-order information: 1. This is a pre-order product. Estimated release in
— October, 2024 2. The actual release time is subject to the productio...
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VS toys
PRE-ORDER 1/6 VSTOYS 24XG98 UNIFORM SUIT DRESS SET (A/B)
$34.99
Pre-order information: 1. This is a pre-order product. Estimated release in
— Q3(July~September),2024 2. The actual release time is subject to the...
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QOTOYS
PRE-ORDER 1/6 QOTOYS QOM-1045 VIETNAM WAR UNITED STATES MARINE CORPS
from $170.99
Pre-order information: 1. This is a pre-order product. Estimated release in
— Q4(Oct~Dec),2024 2. The actual release time is subject to the produc...
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1/6 CLOTHES & CUSTOM KIT (TYPE)
1/6 HEAD SCULPT VIEW ALL >
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Present Studio
PRE-ORDER 1/6 PRESENT TOYS SP88 THE BALD HEAD SCULPT HW/NECK
$44.99
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YMTOYS
PRE-ORDER 1/6 YMTOYS YMT108 FEMALE HEAD SCULPT H#SUNTAN
$39.99
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Soosootoys
PRE-ORDER 1/6 SOOSOOTOYS SSH-005 HEAD SCULPT HW/O NECK
$55.99
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YMTOYS
PRE-ORDER 1/6 YMTOYS YMT105 JIN SHI FEMALE HEAD SCULPT H#PALE
$39.99
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1/6 HEAD SCULPT (TYPE)
1/6 BODY VIEW ALL >
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TBLeague
IN-STOCK 1/6 TBLEAGUE PHICEN MALE BODY COLLECTION M30 M31 M32 M33 M34 M35
M36A M36B
from $71.99
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TBLeague
[#SUNTAN] 1/6 PHICEN TBLEAGUE FEMALE BODY COLLECTION - S02A S06B S09C S12D
S17B S19B S21B S23B S29B S33B S35B S37A S39A S43A
Current Price $61.99
Original Price $64.99
About product: scale: 1/6, just for one-sixth scale action figure
customization More guiding please read: TBLeague / Phicen Standard Fem...
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TBLeague
[#PALE] 1/6 PHICEN / TBLEAGUE FEMALE BODY S01A S04B S07C S10D S22A S16A S18A
S22A S28A S32A S34A S36A S38A S42A S44A
Current Price $61.99
Original Price $64.99
About product: Scale: 1/6, just for one-sixth scale action figure
customization How to choose the right type? TBLeague / Phicen Standard F...
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Sale
TBLeague
IN-STOCK TBLEAGUE / PHICEN FEMALE BODY COLLECTION S01A- S29B
from $38.99
About product: scale: 1/6, just for one-sixth scale action figure
customization Head sculpt is not included. For more details please rea...
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JIAOU DOLLS
JIAOU DOLL 1/6 FEMALE BODY 09F COLLECTION
$54.99
Understanding the skin tone of Jiaou Doll About the product: Biological
Details: None Details: Please see the description photos. If you have an...
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1/6 BODY (TYPE)
BLOG POSTS
* LINE-UP COMPARISON OF TBLEAGUE MALE FIGURES (M30~M36)
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* SKIN TONES OF JIAOU DOLL SEAMLESS FIGURES
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* TBLEAGUE / PHICEN STANDARD FEMALE FIGURES COMPARISON (WITH PHOTO) --- BODY
SHAPE
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CHECKMARK ICON ADDED TO YOUR CART:
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Payment plans: "full price" and "deposit"
"Full-payment"
* All in-stock products can only be ordered with this option.
* All pre-order products support the "full-payment" option. If you order with
the full payment option, all payments (including tax and postage) are
collected when the order is placed so that you can wait for the shipment with
no concerns.
"Deposit-payment"
You can order a product by paying a deposit first and the remaining balance when
it is getting released soon. "Deposit payment" only applies to the products on
pre-order status (some products with relatively low prices only accept
"full-payment" options)
* Deposit amount: $19.99 generally (For a limited few products at higher
prices, the deposit can also be set at a higher price)
* Validity and priority for orders paid with deposit: Same as the orders paid
with "full-payment", the reservation is secured after the order is confirmed.
After the product arrives, the orders placed with a "deposit" and the balance
paid in full will also ship at the same time as the "full-payment" orders.
* Balance amount: The amount of "full price" on the product page deducting the
"deposit". The postage and tax will be collected together with the deposit
when the order is placed, the balance amount only includes the remaining of
the product price amount (Orders before July 1, 2021, might have a tax added
to the balance invoice)
* Balance payment method: a PayPal invoice will be sent to you. (The billing
email is your order email by default. Make sure this email is valid)
* Opening time of the balance payment: We usually send the invoices after we
are notified that the release is coming soon (We might advance the opening
time if the product value/quantity is higher than average)
* Validity of balance payment: The invoice stays valid for 15 days. After the
deadline, we will close the order by the cancellation procedure. If you need
a longer time to pay, please contact us before the deadline.
* Deposit refund: Refer to order cancellation policy.
Make sure you can receive our emails
In order to avoid missing out on the release notifications and invoices, please
make sure you can receive our emails and add us to the safe senders' list.
We will send you these notifications if you pre-order with a "deposit":
* At the same time we send you the balance invoice
* When the balance invoice is about to expire
* If the balance invoice is overdue and canceled
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Deposit option is usually available as long as the product itself is still
available to be pre-ordered. However, you may see the deposit option temporarily
unavailable in these cases:
* It might be because that the item is about to be released soon has entered
the "balance payment" procedure.
* Or, it could be that the inventories we put on "deposit" option are
temporarily sold out. We probably can still replenish them if the products
are still available.
You can contact our customer service to ask for details.
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The major use of reward points is that they can be redeemed to coupons (store
credits). You can use these coupons as money to get discounts on your future
purchases.
We currently support coupon redemption for the following 2 amounts:
* 500 points for a USD 5.00 off coupon
* 1000 points for a USD 10.00 off coupon
The conversion rate between the points and discount value is subject to the
actual display. You can access the reward panel and click "ways to redeem" to
get more details.
Click here to load the reward panel (It will display as a pop-up after the page
finishes loading)
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PRE-ORDER PRICE GUARANTEE
* We guarantee that the price of the ordered product (in US dollars) will be
the same at the time of the release as when you first ordered it
* Pre-order products do not apply to any sales campaigns that have direct price
markdowns
* In some cases, if the price is reduced for the reasons of better sourcing
costs or competitiveness-related concerns, we will charge you based on the
final pricing when the product is released
* In very rare cases, if we have to rectify the pricing due to system error or
staff operation mistakes, we will notify you as soon as the problem is
discovered for your advice
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POSTAGE POLICY
UPDATES:
* 2022-02-15 Due to the increased shipping costs, we began to charge shipping
fee for orders to Brazil according to the weight. (We will keep the postage
up-to-date and make the adjustments when the shipping costs change to the
normal level)
Our product pricing already includes a "standard shipping cost". "Free shipping"
option is available for the areas with shipping costs similar to our standard
shipping cost.
* Free shipping areas: Free shipping is available when you check out (if you
are from free shipping areas in the EU, the displayed "shipping price" is not
"0" because the "shipping" is a combination of actual postage and sales tax)
* Other areas: You will have to pay the price difference between "actual
shipping cost" and our "standard shipping cost" when checkout.
Multiple shipping options
For some countries, we provide multiple shipping options. You can see the list
of all available shipping methods along with their prices and descriptions on
the checkout page and choose any to proceed.
"Standard shipping" and "premium shipping"
A shipping option is decided as a "standard" or "premium" level based on the
average delivery time and service grades provided by the courier. (NOT by
whether it is free)
Generally, "premium shipping" options have a faster delivery speed (1-week for
non-postal commercial expedited couriers), while "standard shipping" options
need 2-3 weeks (fluctuates according to the season and the processing speed of
each country).
Conditions where additional shipping charges apply
* When the "standard shipping" option is not available and we can only upgrade
the shipping to "premium shipping" to send your package:
* The size/weight exceeds the limit of all the available carriers we use for
"standard shipping"
* The service of all available carriers we use for "standard shipping" turns
unavailable to your address due to force majeure
* When your order applies "premium shipping" but includes multiple shipments:
* The "premium shipping" cost includes a fixed cost per package. We will
contact you to collect the surcharge if your order needs split shipments
* Split shipments of orders applied with "standard shipping" do not incur
surcharges.
Country Free shipping Paid shipping (Min) Tax Expedited shipping United States ✅
US: DHL Remote areas in the U.S. ✅ Canada ✅ Mexico $10 /Kg, $0 /package EMS(Zone
8) Norway ✅ Ukraine ✅ United Kingdom ✅ Russia ✅ Switzerland ✅ Cyprus ✅ 💰 Greece
✅ 💰 Malta ✅ 💰 Germany ✅ 💰 Lithuania ✅ 💰 Estonia ✅ 💰 Spain ✅ 💰 Slovenia ✅
💰 Latvia ✅ 💰 Croatia ✅ 💰 Slovak ✅ 💰 Czechia ✅ 💰 EU: FedEx(Include Tax)
Netherlands ✅ 💰 EU: FedEx(Include Tax) France ✅ 💰 EU: FedEx(Include Tax)
Portugal ✅ 💰 EU: FedEx(Include Tax) Hungary ✅ 💰 EU: FedEx(Include Tax) Austria
✅ 💰 EU: FedEx(Include Tax) Belgium ✅ 💰 EU: FedEx(Include Tax) Poland ✅ 💰 EU:
FedEx(Include Tax) Italy ✅ 💰 EU: FedEx(Include Tax) Luxembourg ✅ 💰 EU:
FedEx(Include Tax) Denmark ✅ 💰 EU: FedEx(Include Tax) Finland ✅ 💰 EU:
FedEx(Include Tax) Ireland ✅ 💰 Sweden ✅ 💰 EU: FedEx(Include Tax) Reunion $15
/Kg, $0 /package Belarus $15 /Kg, $0 /package 💰 Iceland $15 /Kg, $0 /package
Gibraltar $15 /Kg, $0 /package Serbia $15 /Kg, $0 /package New Zealand ✅
Australia ✅ Turkey ✅ Israel ✅ Zone H: FedEx Vietnam ✅ Japan ✅ Korea ✅ Malaysia ✅
Thailand ✅ Indonesia ✅ Singapore ✅ Taiwan ✅ Philippines $10 /Kg, $0 /package PH:
FedEx India ✅ Brunei ✅ Oman ✅ Zone H: FedEx Brazil $5 /Kg, $0 /package Argentina
$20 /Kg, $0 /package Chile $10 /Kg, $2 /package Colombia $10 /Kg, $2 /package
Peru EMS(Zone 8) South Africa Zone H: FedEx Egypt Zone H: FedEx Saudi Arabia 4PX
EXPRESS Bahrain United Arab Emirates ✅
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THIS ITEM IS IN-STOCK (RELEASED) AND COULD SHIP IMMEDIATELY.
When you are seeing this badge, it means this product is already in our
warehouse for despatch, and has finished its pre-order status. We can arrange
shipping for you as soon as receive your order.
HOW LONG IS OUR PROCESSING TIME?
For most items in "in-stock" status, our processing time is 1~3 business days.
You would receive an auto-sent shipping notification email when we despatch.
CAN I ORDER IN-STOCK ITEMS TOGETHER WITH PRE-ORDER ITEMS?
You can do that of course! We would split the order based on the items' supply
status, and ship the in-stock ones in bulk first.
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100% ORIGINAL
We supply products in m.i.n.t. condition from direct suppliers and ensure
authenticity from the shown brand (see label around product title).
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Cancellation & Refund
* Buyers don't have access to cancel the order(s) directly. To cancel an order,
you need to submit a request to us. The order can be canceled after the
request is approved. The cancellation request needs to be submitted before
the despatch. An order cannot be canceled after it is shipped. If you still
need to withdraw the purchase, you need to send it back at your own expense
through the return process.
* Cancellation requests for buyers' reasons might have a cancellation fee
(Especially, the cancellation requests due to a change of mind because of the
release delay also apply to this policy)
Cancellation fee
For cancellations of most regular products (not indicated as "non-refundable
deposit"), a refund will be provided after the request is approved.
In order to secure the reservation for all pre-orders, we make purchase
contracts with the suppliers that include non-refundable deposits and purchase
commitments. Cancellations will cause additional purchasing/warehousing costs
for us. In order to take better control over the purchase plans and storage
costs, please kindly understand that we need a part of the payment as a
cancellation fee to offset the risks and costs.
* No cancellation fee for cancellations made within 7 days from the date of the
purchase. A full refund will be provided.
* 15% of the paid value of the canceled products will be deducted as a
cancellation fee for requests made after 7 days from the date of purchase (up
to a maximum of $10 per item)
* For requests made after the release:
* Orders paid with "deposit": 50% of the paid deposit will be deducted as a
cancellation fee. If we still cannot get in touch with you when the balance
invoice deadline is due, we will close the order and send you a $10 voucher
by default
* Orders paid with "full amount": 15% of the paid value of the canceled
products will be deducted as a cancellation fee (up to a maximum of $10 per
item)
For a few products indicated as "non-refundable deposit"
* Orders paid with "deposit": No refund.
* Orders paid with "full amount": 15% of the paid value of the canceled
products will be deducted as a cancellation fee (up to a maximum of $30 per
item)
Cancellations with no relationship with the buyer(production cancellation,
inventory sold-out, shipping suspension) will not incur any cancellation fee.
Refund payment method for canceled orders
* If the order is within 180 days, we will send you a refund on the primary
transaction.
* If the order is more than 180 days ago, we will send you a PayPal
transfer/voucher/reward points to pay you back. When you claim the PayPal
transfer, there will be a PayPal transaction fee (about 4%) on your end.
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Product price policy
* To help you better estimate the full cost on the product page, our pricing
already includes a standard shipping cost, which makes it look higher than
the market price. However, if you are from our "free shipping areas", it also
means that you do not need to pay any postage when checkout (Refer to the
real-time display on the checkout page for details)
* Different variants of the same product can come at different prices. Click
the variant to confirm its price.
* If you choose to pay a "deposit" to place pre-orders, the remaining balance
will be charged separately with a PayPal invoice when the release is coming.
The amount of the balance is the displayed "full price" amount deducting the
"deposit" amount.
* Our pricing/transaction currency is USD
* You can select different currencies when browsing the store, but all
prices will be converted to USD after you submit the cart to the checkout
process
* We also use USD to calculate the remaining balance of the pre-orders made
with deposits (as the balance payment is usually scheduled several months
after the deposit payment, the final amount in your local currency may
fluctuate due to exchange rate changes)
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We will notify you by this email for everything related to your purchase on our
website, including:
1. Order confirmation
2. Shipping notification with tracking number
3. Order communication
4. Pre-order release notification
5. PayPal invoice for pre-order remaining balance
6. Customer support emails
7. Newsletters
It is important to make sure that you can receive emails well from us so you
don’t miss out anything important regarding your orders.
* Please make sure the spelling of your email is correct
* Use active email for your account
* Check whether our emails were put in SPAM folder of your mail agent (you can
search by @giantoy.com), mark them as “Not SPAM” if you find any. (We don’t
SPAM)
* We strongly advise you to only use one email to manage orders from our
website.
If you need to change your account email to another, please contact us via
support@giantoy.com with your current email & new email you want to revise to.
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POSTAGE POLICY
UPDATES:
* 2022-02-15 Due to the increased shipping costs, we began to charge shipping
fee for orders to Brazil according to the weight. (We will keep the postage
up-to-date and make the adjustments when the shipping costs change to the
normal level)
Our product pricing already includes a "standard shipping cost". "Free shipping"
option is available for the areas with shipping costs similar to our standard
shipping cost.
* Free shipping areas: Free shipping is available when you check out (if you
are from free shipping areas in the EU, the displayed "shipping price" is not
"0" because the "shipping" is a combination of actual postage and sales tax)
* Other areas: You will have to pay the price difference between "actual
shipping cost" and our "standard shipping cost" when checkout.
Multiple shipping options
For some countries, we provide multiple shipping options. You can see the list
of all available shipping methods along with their prices and descriptions on
the checkout page and choose any to proceed.
"Standard shipping" and "premium shipping"
A shipping option is decided as a "standard" or "premium" level based on the
average delivery time and service grades provided by the courier. (NOT by
whether it is free)
Generally, "premium shipping" options have a faster delivery speed (1-week for
non-postal commercial expedited couriers), while "standard shipping" options
need 2-3 weeks (fluctuates according to the season and the processing speed of
each country).
Conditions where additional shipping charges apply
* When the "standard shipping" option is not available and we can only upgrade
the shipping to "premium shipping" to send your package:
* The size/weight exceeds the limit of all the available carriers we use for
"standard shipping"
* The service of all available carriers we use for "standard shipping" turns
unavailable to your address due to force majeure
* When your order applies "premium shipping" but includes multiple shipments:
* The "premium shipping" cost includes a fixed cost per package. We will
contact you to collect the surcharge if your order needs split shipments
* Split shipments of orders applied with "standard shipping" do not incur
surcharges.
Country Free shipping Paid shipping (Min) Tax Expedited shipping United States ✅
US: DHL Remote areas in the U.S. ✅ Canada ✅ Mexico $10 /Kg, $0 /package EMS(Zone
8) Norway ✅ Ukraine ✅ United Kingdom ✅ Russia ✅ Switzerland ✅ Cyprus ✅ 💰 Greece
✅ 💰 Malta ✅ 💰 Germany ✅ 💰 Lithuania ✅ 💰 Estonia ✅ 💰 Spain ✅ 💰 Slovenia ✅
💰 Latvia ✅ 💰 Croatia ✅ 💰 Slovak ✅ 💰 Czechia ✅ 💰 EU: FedEx(Include Tax)
Netherlands ✅ 💰 EU: FedEx(Include Tax) France ✅ 💰 EU: FedEx(Include Tax)
Portugal ✅ 💰 EU: FedEx(Include Tax) Hungary ✅ 💰 EU: FedEx(Include Tax) Austria
✅ 💰 EU: FedEx(Include Tax) Belgium ✅ 💰 EU: FedEx(Include Tax) Poland ✅ 💰 EU:
FedEx(Include Tax) Italy ✅ 💰 EU: FedEx(Include Tax) Luxembourg ✅ 💰 EU:
FedEx(Include Tax) Denmark ✅ 💰 EU: FedEx(Include Tax) Finland ✅ 💰 EU:
FedEx(Include Tax) Ireland ✅ 💰 Sweden ✅ 💰 EU: FedEx(Include Tax) Reunion $15
/Kg, $0 /package Belarus $15 /Kg, $0 /package 💰 Iceland $15 /Kg, $0 /package
Gibraltar $15 /Kg, $0 /package Serbia $15 /Kg, $0 /package New Zealand ✅
Australia ✅ Turkey ✅ Israel ✅ Zone H: FedEx Vietnam ✅ Japan ✅ Korea ✅ Malaysia ✅
Thailand ✅ Indonesia ✅ Singapore ✅ Taiwan ✅ Philippines $10 /Kg, $0 /package PH:
FedEx India ✅ Brunei ✅ Oman ✅ Zone H: FedEx Brazil $5 /Kg, $0 /package Argentina
$20 /Kg, $0 /package Chile $10 /Kg, $2 /package Colombia $10 /Kg, $2 /package
Peru EMS(Zone 8) South Africa Zone H: FedEx Egypt Zone H: FedEx Saudi Arabia 4PX
EXPRESS Bahrain United Arab Emirates ✅
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<to be added>
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Tax price policy
* Apply to: Only EU orders require tax payment for now. We will use our own
IOSS number to ship the package to make sure it arrives with no extra stop or
fees.
* Amount: We confirm the declaration value based on the product category and
charge the tax based on it (Refer to the spreadsheet below for more details)
* Payment method: Note that we add the tax in the shipping costs (instead of in
the tax line).
* Taxes of history orders: For pre-orders made with deposits before July 21,
2021, we will add the tax to the balance invoice. The taxes are waived for
history orders made with full payments.
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Product weight and shipping weight limit
The estimated product weight is displayed on the product page and is a gross
value after packing.
If your shipping address is outside the areas below, there are no weight
limits on your packages. we have alternative shipping plans to carry heavier
packages with no additional fees on your end. You do not need to consider weight
limits when ordering.
If your shipping address is within the areas below, there are limits on the
weight of the packages we can send. You can still choose a relatively
economic "standard shipping" plan to place the order:
* If the overweight issue can be solved by split shipments, we will split the
order into several packages and charge no additional fees
* If your order is included with a single item over the weight limit and placed
with the "standard shipping" plan, we will hold the shipment and contact you
for advice
* You can upgrade the shipping to "premium shipping" by paying the shipping
price difference
* You can provide us a new address outside the areas with weight limits
Notes:
Remote areas in the U.S.: ZIP Codes 006-009, 967-969, 995-999. The other areas
do not have this limit.
Country Weight limit (Kg) Ukraine 2 Reunion 2 Belarus 2 Iceland 2 Gibraltar 2
Serbia 2 Indonesia 2 India 2 Oman 2 Brazil 5 Argentina 2
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SHIPPING TIME (SUPPLY STATUS)
A product available to be ordered can come with 2 supply statuses: "pre-order"
or "in-stock" (you can tell it by the product title or supply status label on
the product page)
* In-stock products: Generally shipped 1-3 days after the order is placed.
* Pre-order products: These need to be shipped after the official release from
the supplier. The actual shipping time is only subject to the notice from the
supplier. Due to the complexity of the production of art collectibles, which
involves a great deal of purely manual work, the actual release time is
usually later than the estimated release time at the time of the pre-order
opening. We are not responsible for any production delays at the end of our
suppliers.
If your order includes items with different shipping estimate times (e.g.
in-stock items and pre-order items, pre-order items with different release
times), we will split it into separate packages and always send the available
items firstly.
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Due to the limited production quantity and times of production, some items can
sell out soon. The sold-out items will display a "sold out" status and cannot be
added to the cart.
* The change in the product availability does not influence the validity of
confirmed pre-orders (if your order was paid with only a deposit, the balance
payment is with a PayPal invoice separated from the website order systems and
thus not influenced by the "sold-out" status)
* Some items might still get restocked. You can click the "Notify me when
available" button to subscribe to the notifications when restocked.
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