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 * Mortgage Documentation
 * Settlement Coordination
 * SMSF Documentation & Review
 * Advisory & Compliance


 * Home
 * About us
   * About MSA
   * Executive Team
   * Culture
   * Compelling Reasons to
     Choose MSA National
   * Legal Statement
 * COVID-19 Update
 * Services
   * Mortgage Documentation
     & Settlement
   * Digital Documents
   * FASTRefi
   * IDyou - Mobile VOI App
   * Digisettle on PEXA
   * Loantrak
   * SMSF Lawdocs
   * MSA Searches
 * Latest News
 * Testimonials
 * Broker Resources
   * Loantrak
   * FASTRefi
   * Discharge Forms
   * FAQ's
 * Careers
 * MSA Staff
 * Contact us


WITH MSA NATIONAL’S TECHNOLOGY, LENDERS CAN NOW SETTLE REFINANCES IN AS LITTLE
AS 3 DAYS FROM APPROVAL.

Read more


A SELFIE FOR YOUR CLIENTS. IDYOU VOI APP - MSA MAKES VERIFICATION OF IDENTITY
SIMPLE, FAST AND SECURE.

Launch Mini-site


MSA EXCLUSIVE CUSTOMISED VIDEO TO CUSTOMERS AT KEY MILESTONES

Read more
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MSA LEADS THE DIGITAL REVOLUTION

Lenders that partner with MSA have happier customers. Our legendary service is
fast, professional and famously friendly. And now we are delivering our clients
an end-to-end digital solution that is beautiful and simple.

From our mobile VOI App through to digital loan documentation, MSA’s Sign2Settle
technology allows for seamless integration with DocuSign and PEXA that delivers
an unrivalled end-to-end solution without touching a single piece of paper. More
information

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MESSAGE TO MORTGAGE BROKERS - SETTLEMENT BACKUP MEASURES

Essential Message to Mortgage Brokers from MSA National

This information relates to the documentation and settlement of home loans.
There is a lot of uncertainty about what will happen to 'paper' docs and
settlements.

There are 3 touchpoints that are susceptible in the event that paper docs and
paper settlements cannot be exchanged via post or in person. They are:
1. Sending paper loan documents to be signed
2. Receiving paper documents to be verified by MSA
3. Non-PEXA paper settlements


In this video we explain our back-up measures for each touchpoint. More
Information

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WHAT PEOPLE ARE SAYING ABOUT US...

We love what our customers have to say about us, below are just a few of the
great comments we get everyday.

First time I have used MSA system! Very impressed with information at my finger
tips in real time!. Best system I have used in 20 years. But a system is only as
good as the real people behind it!.....So to all behind the system thank you for
making this a wonderful experience. Special thanks to Suzannah Kain for her
quick responses and professional assistance to make this happen.

Mal Bartley - Director - BFA Finance Pty Ltd

Your Sydney office has gone way beyond the requirements to assist in getting a
settlement to occur. It could easily not have settled. This file has been a real
challenge, but responsive, proactive and exceptionally polite staff at MSA made
it happen.

Brenton Hunt - LFS – Lifeline Financial Services

I usually do not write emails like this but the amazing customer service I’ve
had over the phone and in person deserves recognition. Your staff have been so
polite and outstanding on such a difficult file. It is really nice to experience
service like this and is very much appreciated.

Kind regards
Ana Sijercic

I just wanted to take some time this morning to relay to you some fantastic
customer service from your staff. I am an AFG Broker and have been doing
financial services for the past 40 years (27 years banker, 13 years Broker).

Please pass on my congratulations on a job well done.

Kind regards
Greg Parkins - GJP Financial Services

One of the major reasons we chose to go with this lender was because of MSA's
legendary settlement service. I recently completed a survey initiated by a
lender and put MSA right on top.

Kind Regards
Navjeet Singh Matta - Gain Homeloans

Thank you so much Megan

I am extremely impressed with the service I have received from you. You
certainly have gone over and above my expectations. You always kept me updated
promptly and efficiently, nothing was too much trouble for you. You took the
hard work out of settlement. Thank you once again, it has a pleasure dealing
with you.

Leanne Maree Correia - Aussie Home Loans

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PLEASE CLICK HERE TO READ MORE TESTIMONIALS


LOGIN HERE

Loantrak Original Loantrak


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LATEST NEWS

 * MSA National Wins PropertyX Innovate Award
 * MSA National Becomes Number One Panel Firm
 * ARNECC Announcement: Brokers Lives Are Made Easier With IDyou
 * NSW and QLD Governments approves video conference witnessing
 * NAB adopts MSA National’s IDYou App as Compulsory for All Brokers
 * Resimac Partners with MSA on IDYou and settlement services
 * AFG partners with MSA on remote VOI Solution
 * UBank announces partnership with MSA National to provide DigiDocs
 * David Berry, a former general manager of broker operations at NAB, has joined
   law firm MSA National as associate director - risk and operations.
 * NAB and Advantedge Now Accepting IDyou
 * MSA surges ahead to 4th Position on PEXA Leaderboard for week ended 01/09/17
   for non transfer invitations
 * MSA National and EY mark robotics process automation program milestone
 * MSA’s Push on PEXA leader board
 * MSA National Appoints Chief Operating Officer
 * News Flash: Does Remote VOI pass the Reasonable Steps test?
 * MSA launches best practice New-Generation e-Sign Solution
 * MSA launches mobile VOI App - Idyou
 * MSA goes live with e-Settlements via PEXA - DigiSettle
 * MSA National Among First To Gain Access to PEXA




FIND US ONLINE


"BROKERS & LENDERS WHO PARTNER WITH MSA HAVE HAPPIER CUSTOMERS"

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