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Submission: On March 21 via manual from IN — Scanned from DE
Submission: On March 21 via manual from IN — Scanned from DE
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Tap the 'Share' icon in your browser. Scroll down until you see the 'Add to Home Screen' option, then tap on it. We also have step by step user guides which you can access by clicking below. Save this to your device Get further help Download User Guides There’s a web messenger facility available via the EMP which lets your chat with the service desk for any support you need. Web Messenger What does the portal look like? Here’s a few screenshots to show you the portal’s capabilities. Incident Dashboard Colour-coded events plotted on the calendar. Inventory View Colour-coded location pins to show site status. Delve a bit deeper and see which devices are at each one. Calendar Colour-coded events plotted on the calendar. Reporting Access reports uploaded by the service manager. Planned engineering works Let us know if there are any planned works coming up and they’ll pop up in the calendar. Service Requests Accessed via a single sign-on, our service request app lets you browse catalogues to find the request you want. Service Requests Accessed via a single sign-on, our service request app lets you browse catalogues to find the request you want. Raise and view - • Incidents • Service requests • Planned engineering works. View - • Change requests • Your calendar of upcoming events • Inventory displaying site status • Reports • Orders. You can also - • Get notifications • Use web messenger • Get help and support via FAQs • Launch other applications via single sign-on. It saves you time with simple solutions to review your service and manage your estate. What can I do on the EMP? The Enterprise Managed Portal (EMP) is the best way to manage your business online. Gone are the days of phoning us. Through the EMP, we can help you raise and resolve any incidents, without the long phone calls. It brings you into the digital self-service age, with exciting and new features at your fingertips. Simply put, it allows you to manage your business easier. What is the EMP What is the EMP? What can I do on the EMP? What does the portal look like? Need more help? Watch this space What can we help you with? Welcome to the Enterprise Managed Portal (EMP) We've pulled together some hints and tips to help you manage your account online.