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 * Product
 * Solutions
   * Industry
     * Overview
     * Insurance
     * Banking and Finance
     * Retail and E-Commerce
     * Consumer Durables
     * Travel and Hospitality
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COMPLIANT, CONFIGURABLE AND EASY-TO-DEPLOY CONVERSATIONAL VOICE AI SOLUTION FOR
THE ARM INDUSTRY

Request a Demo



DELIVERING MEASURABLE BUSINESS OUTCOMES

100%

Account Penetration

100%

Compliance

Less than

1/4th call cost


WHAT WE DO?



Skit.ai is the leading Conversational Voice AI solution provider in the ARM
industry, empowering collection agencies to streamline and accelerate revenue
recovery. By automating a million debt collection calls per week, Skit.ai is
empowering debt collection agencies across the U.S. with automated, intelligent,
and effective consumer conversations at scale.

Leveraging proprietary technology and in-depth domain expertise, the Voice AI
solution can solve all the core challenges debt collection agencies face.

How is Conversational Voice AI changing debt collections forever?




TRUSTED BY COLLECTION AGENCIES




WANT TO LEARN MORE ABOUT OUR CUSTOMER SUCCESS STORIES?

Download Case Study


CHALLENGES WE SOLVE

The world of collections revolves around Cost, Connectivity & Compliance. The
core challenges have persisted over the decades and only now the Voice AI
technology with its capabilities is able to solve all the challenges
simultaneously.

 * Account penetration
 * Cost of collections
 * Agent scarcity and attrition


AGENT SCARCITY & ATTRITION


LOW ACCOUNT PENETRATION


COST OF COLLECTIONS


AGENT SCARCITY & ATTRITION


LOW ACCOUNT PENETRATION



The world of collections revolves around Cost, Connectivity & Compliance. The
core challenges have persisted over the decades and only now the Voice AI
technology with its capabilities is able to solve all the challenges
simultaneously.

 * Account penetration
 * Cost of collections
 * Agent scarcity and attrition

Download Whitepaper


LEARN WHY COLLECTION AGENCIES MUST WATCH OUT!

The leading Conversational Voice AI technology bringing a new Era to the ARM
Industry. Built from the ground up for voice, our platform delivers the most
exciting Collection experience with intelligent consumer conversations that
accelerate revenue recovery and improve connection efficiency.





Configurable Collection Rules

Compliance Filters

On-Call Payment

Dashboard & Reports

Secure Data Exchange

Agent Transfer

Explore The Platform


OUR SOLUTION

The infinitely Scalable Consumer Conversations

Voice AI solution opens new doors of opportunity for collection companies to
connect with the consumer in intelligent, personalized conversations. This means
100% account penetration in a matter of minutes.



Learn More

Debt Portfolio Segmentation

Instant visibility into your portfolio with analytics and data-backed insights:

 * RPCs and WPCs
 * Consumer dispositions or propensity to pay
 * Disputed debt
 * Attorney representation



Learn More

Augmenting Agents

The solution connects a significant proportion of calls with a high volume of
end-to-end automation. Only complex calls get escalated to a live collector,
helping them focus on high-value tasks.



Learn More

Cost of Collections

Scalable consumer conversations at a fraction of cost allow the collection
agencies to process a significant fraction of their portfolio hitherto left
unprocessed because of cost and agent bandwidth constraints.



Learn More

100% Compliance

The Voice AI solution is fully compliant with laws and regulations at the
federal and state levels, including Reg F, FDCPA, TCPA, and PCI-DSS, minimizing
any potential for litigation. Our compliance-first approach ensures prompt
updates as regulations change.



Learn More



THE INFINITELY SCALABLE CONSUMER CONVERSATIONS



Voice AI solution opens new doors of opportunity for collection companies to
connect with the consumer in intelligent, personalized conversations. This means
100% account penetration in a matter of minutes.



Learn More


DEBT PORTFOLIO SEGMENTATION



Instant visibility into your portfolio with analytics and data-backed insights:

 * RPCs and WPCs
 * Consumer dispositions or propensity to pay
 * Disputed debt
 * Attorney representation



Learn More


AUGMENTING AGENTS



The solution connects a significant proportion of calls with a high volume of
end-to-end automation. Only complex calls get escalated to a live collector,
helping them focus on high-value tasks.



Learn More


COST OF COLLECTIONS



Scalable consumer conversations at a fraction of cost allow the collection
agencies to process a significant fraction of their portfolio hitherto left
unprocessed because of cost and agent bandwidth constraints.



Learn More


100% COMPLIANCE



The Voice AI solution is fully compliant with laws and regulations at the
federal and state levels, including Reg F, FDCPA, TCPA, and PCI-DSS, minimizing
any potential for litigation. Our compliance-first approach ensures prompt
updates as regulations change.



Learn More


HERE IS WHAT OUR CUSTOMERS HAVE TO SAY

“Skit.ai’s Digital Voice Agent is performing as well as our average collector on
the floor. We’ve been telling our peers in the industry that Skit.ai is one of
the best ideas we’ve implemented at American Finance to date. We chose Skit.ai
for its robust technology and understanding of the debt collections space, and
we were equally impressed with how responsive and easy to work with the team
was.”

DEAN STIBBS

DIRECTOR OF INFORMATION TECHNOLOGY AT AMERICAN FINANCE


Read the Case Study

“Skit.ai’s Voice AI solution has enabled us to reach a performance level that we
could not have imagined before. Our clients are happy with our results, and so
are our agents, who no longer have to spend time establishing right-party
contact and get to interact with engaged consumers. I can easily say that
Skit.ai’s solution has augmented our collection process.”

PETER ROBERTO JR.

DIRECTOR OF OPERATIONS AT EMPIRE CREDIT AND COLLECTIONS


Read the Case Study

“Skit.ai has been a game-changer for our collection strategy, as it’s helped us
accelerate and streamline our recovery efforts. As early adopters of Skit.ai’s
solution, we’ve been excited to be part of the AI transformation of the debt
collection industry. Starting from the very first month we adopted it, we were
impressed with the number of outbound recovery calls it could initiate and
handle simultaneously.”

KEN ARMSTRONG,

PRESIDENT AND COO AT CREDITORS’ DISCOUNT AND AUDIT COMPANY (CDAC)


Read the Case Study

“Skit.ai’s Voice AI solution enables us to meet — and exceed — our targets
regardless of staffing fluctuations and training gaps, especially in a market as
competitive as the auto finance space in Texas. The process of making manual
outbound calls for auto finance collections is very inefficient because you need
to do many attempts to cover your portfolio. The Voice AI solution connects with
thousands of files within minutes, establishes RPC, and engages with the
consumers, delivering a curated portfolio to our agents and making their job
more pleasant and efficient.”

RUSSELL WARDEN,

COO AT SAMEDAY AUTO FINANCE


Read the Case Study





ACCELERATE RECOVERY WITH HIGHER EFFICIENCY AND INFINITE SCALE

Request A Demo


LEARN MORE ABOUT CONVERSATIONAL VOICE AI FOR DEBT COLLECTIONS

BLOG


WHAT IS CALL AUTOMATION AND HOW CAN IT IMPACT DEBT COLLECTIONS?

Learn More

BLOG


VOICE AI: THE MAGIC PILL FOR ALL MAJOR DEBT COLLECTION CHALLENGES

Learn More

BLOG


7 REASONS WHY DEBT COLLECTION COMPANIES ARE DEPLOYING VOICE AI

Learn More


Call Center Modernization.
Augmented by Voice AI.



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