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Operate - Interactive Digital Experience
Imagine a piece of machinery able to broadcast when parts are about to wear out,
share abnormalities in performance, or predict shutdown. Every process benefits
and optimizes.
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 * Supply Chain Management

Enterprise Asset Management (EAM)


ENTERPRISE ASSET MANAGEMENT


Manage the entire lifecycle of your physical assets with enterprise asset
management (EAM) software systems from SAP.
Watch the overview videoRequest a demo


Discover the latest SAP innovations for your growing business.




Watch the replays









MAXIMIZE ASSET HEALTH AND PERFORMANCE WITH SAP INTELLIGENT ASSET MANAGEMENT
SOLUTIONS

Maintain and service the performance of physical assets with real-time insights,
the IoT, machine learning, mobility, and advanced and predictive analytics.

REVOLUTIONIZE ASSET PERFORMANCE



Improve overall asset performance by shifting from static, reactive methods to a
more dynamic and prescriptive approach.





DELIVER OPERATIONAL EXCELLENCE



Reduce costs through increased efficiency by integrating business processes
across your assets, enterprise, and networks.





ACHIEVE SUSTAINABLE OPERATIONS



Realize sustainability goals by extending equipment life, engaging in the
circular economy, and leveraging risk management.






Industry 4.0



Connect production with end-to-end process execution across the supply chain




Explore now


PRODUCT OVERVIEW

Plan, schedule, and execute maintenance operations better by integrating
intelligent technologies that deliver new value and optimize your processes.


 * SAP ASSET PERFORMANCE MANAGEMENT

 * SAP Business Network Asset Collaboration

 * SAP Field Service Management

 * SAP Service and Asset Manager

 * SAP S/4HANA Asset Management

 * SAP S/4HANA for Spatial Asset Management

 * SAP Crowd Service

Risk estimation and evaluation


Estimate and assess risk to select fit-for-purpose reliability methodologies and
improve the productivity of your team.


Proven reliability methodologies


Develop asset strategies based on failure mode effects analysis and reliability
centered maintenance and optimize outcomes.


AI-based predictive maintenance


Determine an equipment’s failure curve based on calculated probabilities and
estimate the remaining useful life.




 * SAP Asset Performance Management

Single platform for stakeholders
Identify an owner’s assets across the entire asset lifecycle.

Network collaboration
Bring the asset management ecosystem onto one collaboration platform.

Collaborative asset definition and service
Create an asset foundation for OEMs, components suppliers, operators, and
services providers.



 * SAP Business Network Asset Collaboration

The implementation of intelligent asset management solutions from SAP and SAP
Services and Support will enable ERG to better manage its assets and respond
swiftly to the evolving market environment.

Nurlan Nursultanov, Asset Reliability Director, Eurasian Resources Group S.à
r.l.



 * Read the customer story

Workforce scheduling and dispatching 

Optimize scheduling, planning, and dispatching in real time with tools based on
artificial intelligence (AI).

Analytics, reports, and dashboards 

Recognize issues and make decisions to resolve them quickly by using
standardized and customized analytics and reports.

Mobile field service 

Manage existing work and asset data whether you’re online, offline, or
occasionally connected.



 * SAP Field Service Management

SAP Customer Experience solutions and SAP Field Service Management havev enabled
Rheem to move from being a low-margin, unscheduled service business to become a
high-margin, customer-centric scheduled service business.

Bruce Kemmi, National Manager, Commercial and Service, Rheem Australia Pty Ltd.



 * Read the customer story

Work order management 

Manage work orders along with notifications, time, parts, measurement readings,
and attachments.

Compatibility with multiple devices 

Take advantage of the ease of using a mobile device and the back-end flexibility
of a modern asset management solution.

Mobile asset management

Manage existing work and asset data whether you are online, offline, or have an
intermittent Internet connection.



 * SAP Service and Asset Manager

With SAP Service and Asset Manager, we’re eliminating paper-based processes out
in the field. Our workers can access the data they need as well as capture
real-time information regarding work completion and trackability back into the
SAP system. Then all that data is available to management in real time.


Laura Musgrove, Global Business Solutions for Operations, Freeport-McMoRan Inc. 



 * Read the customer story

Asset operations and planning 

Monitor important, time-sensitive work proactively across maintenance activities
and spare parts inventory.

Maintenance scheduling 

Track work status and build schedules by simulating scope and workload.

Maintenance execution 

Complete planned and unplanned maintenance tasks in a more efficient manner.



 * SAP S/4HANA Asset Management

In choosing an intelligent, predictive maintenance solution, integration with
our core ERP systems was key. With SAP S/4HANA and SAP Intelligent Asset
Management solutions, we have one unified system that provides everyone with the
visibility they need to work efficiently and effectively.

Massimo De Filippi, Director of Technical and Information Services and Design,
RetiPiù S.r.l.



 * Read the customer story

Standalone web-based spatial explorer and editor


Access enterprise and publicly available GIS information, while creating and
editing spatially enabled business objects. 

Linear asset management support

Linear referencing methods to describe and locate a position along the length of
the asset and define permanent reference locations in any place or position.

Federation of GIS data 

Expose geometries and attributes of geospatially enabled business objects as
REST-based feature services.



 * SAP S/4HANA for Spatial Asset Management

Collaborative service ecosystem

Grow your workforce from your own proven and trusted network of service
professionals.

Skill and qualifications management

Give customers the best professional service possible anytime and anywhere.

AI-enabled scheduling and technician empowerment

Dispatch technicians to service requests in real time and manage tasks until
completion.



 * SAP Crowd Service




SEE HOW CUSTOMERS ARE SUCCEEDING WITH EAM SOLUTIONS FROM SAP





TURN SERVICES INTO A VITAL AND VIBRANT PART OF YOUR BUSINESS

STAND OUT AND GROW USING INNOVATIVE SERVICE MODELS



Find out how servitization can differentiate your business, increase profits,
and boost equipment performance. 



 * View the infographic




WHAT ARE ANALYSTS SAYING ABOUT INNOVATIONS IN ASSET MANAGEMENT?

ACHIEVE MAXIMUM VALUE WITH INTELLIGENT ASSET MANAGEMENT



As manufacturers adapt to changing economic and competitive pressures, many are
adopting an Industry 4.0 mindset with a focus on transitioning from an automated
to intelligent manufacturing and intelligent asset management mindset.




 * Read the report

EMBRACING THE INTELLIGENCE REVOLUTION IN EAM



Find out why SAP is named a Leader in the IDC MarketScape: Worldwide SaaS and
Cloud-Enabled Asset-Intensive EAM Applications 2020–2021 Vendor Assessment.



 * Read the IDC report

ENHANCE ASSET MANAGEMENT WITH INDUSTRY 4.0



See how manufacturers use digital technologies to improve equipment practices
and performances aligned with effective maintenance.




 * Read The MPI Group report




RESOURCE CENTER

 * FEATURED

 * SAP Intelligent Asset Management

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