nr-admin.com Open in urlscan Pro
107.180.112.244  Public Scan

URL: https://nr-admin.com/
Submission: On August 02 via manual from IN — Scanned from DE

Form analysis 2 forms found in the DOM

POST https://nationalrecalls-team.myfreshworks.com/crm/sales/smart_form/create_entity

<form action="https://nationalrecalls-team.myfreshworks.com/crm/sales/smart_form/create_entity" method="POST" novalidate="novalidate">
  <div class="fserv-form">
    <div class="formserv-text-field fserv-field fserv-required"><label class="fserv-label">First name</label><input data-regex-required-error="Can't be empty" data-regex-required="([^\s])" class="fserv-input-text" name="contact[first_name]"
        type="text" placeholder="First name">
      <div class="fserv-control" style="display:none;"></div>
    </div>
    <div class="formserv-text-field fserv-field fserv-required"><label class="fserv-label">Last name</label><input data-regex-required-error="Can't be empty" data-regex-required="([^\s])" class="fserv-input-text" name="contact[last_name]" type="text"
        placeholder="Last name">
      <div class="fserv-control" style="display:none;"></div>
    </div>
    <div class="formserv-email-field fserv-field fserv-required"><label class="fserv-label">Email</label><input
        data-regex-format="^(?!.*\.\.)[a-zA-Z0-9+._%\-!'*\/=?^`{}|~]{1,256}@[a-zA-Z0-9][a-zA-Z0-9.\-]{0,255}([.a-zA-Z0-9\-]*\.[a-zA-Z0-9][a-zA-Z0-9\-]{0,25})$" data-regex-required-error="Can't be empty" data-regex-message="is invalid"
        data-regex-format-error="is invalid." data-regex-required="([^\s])" class="fserv-input-text" name="contact[email]" type="email" placeholder="Business Email">
      <div class="fserv-control" style="display:none;"></div>
    </div>
    <div class="formserv-tel-field fserv-field fserv-required"><label class="fserv-label">Mobile</label><input data-regex-required-error="Can't be empty" data-regex-required="([^\s])" class="fserv-input-text" name="contact[mobile_number]" type="tel"
        placeholder="Phone Number">
      <div class="fserv-control" style="display:none;"></div>
    </div>
    <div class="formserv-select-multiple-field fserv-field fserv-required"><label class="fserv-label">Interested Services</label><select data-regex-required-error="Can't be empty" data-regex-required="([^\s])"
        class="fserv-select-multiple select2-hidden-accessible" name="contact[custom_field][cf_interested_services]" data-placeholder="Which Services Are You Interested In?" multiple="" data-select2-id="17" tabindex="-1" aria-hidden="true">
        <option value="Incoming/Rollover Phone Call Answering">Incoming/Rollover Phone Call Answering</option>
        <option value="After Hours Answering">After Hours Answering</option>
        <option value="Outbound Phone Calls">Outbound Phone Calls</option>
        <option value="Lead Nurturing/Consultation Follow-ups">Lead Nurturing/Consultation Follow-ups</option>
        <option value="Scheduling Reminders">Scheduling Reminders</option>
        <option value="Other">Other</option>
      </select><span class="select2 select2-container select2-container--default" dir="ltr" data-select2-id="18" style="width: 567px;"><span class="selection"><span class="select2-selection select2-selection--multiple" role="combobox"
            aria-haspopup="true" aria-expanded="false" tabindex="-1" aria-disabled="false">
            <ul class="select2-selection__rendered">
              <li class="select2-search select2-search--inline"><input class="select2-search__field" type="search" tabindex="0" autocomplete="off" autocorrect="off" autocapitalize="none" spellcheck="false" role="searchbox" aria-autocomplete="list"
                  placeholder="Which Services Are You Interested In?" style="width: 565px;"></li>
            </ul>
          </span></span><span class="dropdown-wrapper" aria-hidden="true"></span></span>
      <div class="fserv-control" style="display:none;"></div>
    </div>
    <div class="formserv-text-field fserv-field fserv-required"><label class="fserv-label">What Type of Business Do You Have?</label><input data-regex-required-error="Can't be empty" data-regex-required="([^\s])" class="fserv-input-text"
        name="contact[custom_field][cf_what_type_of_business_do_you_have]" type="text" placeholder="What Type of Business Do You Have?">
      <div class="fserv-control" style="display:none;"></div>
    </div>
    <div class="formserv-select-field fserv-field fserv-required"><label class="fserv-label">How Did You Hear About Us?</label><select data-regex-required-error="Can't be empty" data-regex-required="([^\s])"
        class="fserv-select select2-hidden-accessible" name="contact[custom_field][cf_how_did_you_hear_about_us]" data-placeholder="How Did You Hear About Us?" data-select2-id="10" tabindex="-1" aria-hidden="true">
        <option data-select2-id="12"></option>
        <option value="Events and Conferences">Events and Conferences</option>
        <option value="Word of Mouth">Word of Mouth</option>
        <option value="News Letter">News Letter</option>
        <option value="Social Media">Social Media</option>
        <option value="Search Engine">Search Engine</option>
        <option value="Other">Other</option>
      </select><span class="select2 select2-container select2-container--default" dir="ltr" data-select2-id="11" style="width: 567px;"><span class="selection"><span class="select2-selection select2-selection--single" role="combobox"
            aria-haspopup="true" aria-expanded="false" tabindex="0" aria-disabled="false" aria-labelledby="select2-contactcustom_fieldcf_how_did_you_hear_about_us-k0-container"><span class="select2-selection__rendered"
              id="select2-contactcustom_fieldcf_how_did_you_hear_about_us-k0-container" role="textbox" aria-readonly="true"><span class="select2-selection__placeholder">How Did You Hear About Us?</span></span><span class="select2-selection__arrow"
              role="presentation"><b role="presentation"></b></span></span></span><span class="dropdown-wrapper" aria-hidden="true"></span></span>
      <div class="fserv-control" style="display:none;"></div>
    </div>
    <div class="formserv-select-field fserv-field fserv-required fserv-hidden"><label class="fserv-label">Lifecycle stage</label><select data-regex-required-error="Can't be empty" data-regex-required="([^\s])"
        class="fserv-select select2-hidden-accessible" name="contact[lifecycle_stage_id]" data-placeholder="Click to select" data-select2-id="13" tabindex="-1" aria-hidden="true">
        <option></option>
        <option value="29000592686" selected="" data-select2-id="15">Lead</option>
        <option value="29000592687">Sales Qualified Lead</option>
        <option value="29000592688">Customer</option>
      </select><span class="select2 select2-container select2-container--default" dir="ltr" data-select2-id="14" style="width: auto;"><span class="selection"><span class="select2-selection select2-selection--single" role="combobox"
            aria-haspopup="true" aria-expanded="false" tabindex="0" aria-disabled="false" aria-labelledby="select2-contactlifecycle_stage_id-dy-container"><span class="select2-selection__rendered" id="select2-contactlifecycle_stage_id-dy-container"
              role="textbox" aria-readonly="true" title="Lead"><span class="select2-selection__clear" title="Remove all items" data-select2-id="16">×</span>Lead</span><span class="select2-selection__arrow"
              role="presentation"><b role="presentation"></b></span></span></span><span class="dropdown-wrapper" aria-hidden="true"></span></span>
      <div class="fserv-control" style="display:none;"></div>
    </div>
    <div class="formserv-text-field fserv-field fserv-required fserv-hidden"><label class="fserv-label">entity type</label><input data-regex-required-error="Can't be empty" data-regex-required="([^\s])" class="fserv-input-text" name="entity_type"
        type="text" value="2">
      <div class="fserv-control" style="display:none;"></div>
    </div>
    <div class="formserv-text-field fserv-field fserv-required fserv-hidden"><label class="fserv-label">web form id</label><input data-regex-required-error="Can't be empty" data-regex-required="([^\s])" class="fserv-input-text" name="asset_key"
        type="text" value="d2d473b4dc1304bbbc6df5f18bcb1e2965f67d267073ab43fe3ac215982bbc4d">
      <div class="fserv-control" style="display:none;"></div>
    </div>
    <div>
      <div class="opt-in">
        <div class="checkbox"> <label class="fserv-form-optin-checkbox-text"> <input type="checkbox" name="opt_in">
            <div>I agree to receive communication via email and SMS. We will never share or sell your information with third parties.</div>
          </label> </div>
      </div><button class="fserv-button-submit" type="submit">Submit</button>
    </div>
  </div>
</form>

POST https://nationalrecalls-team.myfreshworks.com/crm/sales/smart_form/create_entity

<form action="https://nationalrecalls-team.myfreshworks.com/crm/sales/smart_form/create_entity" method="POST" novalidate="novalidate">
  <div class="fserv-form">
    <div class="formserv-text-field fserv-field fserv-required"><label class="fserv-label">First name</label><input data-regex-required-error="Can't be empty" data-regex-required="([^\s])" class="fserv-input-text" name="contact[first_name]"
        type="text" placeholder="First name">
      <div class="fserv-control" style="display:none;"></div>
    </div>
    <div class="formserv-text-field fserv-field fserv-required"><label class="fserv-label">Last name</label><input data-regex-required-error="Can't be empty" data-regex-required="([^\s])" class="fserv-input-text" name="contact[last_name]" type="text"
        placeholder="Last name">
      <div class="fserv-control" style="display:none;"></div>
    </div>
    <div class="formserv-email-field fserv-field fserv-required"><label class="fserv-label">Email</label><input
        data-regex-format="^(?!.*\.\.)[a-zA-Z0-9+._%\-!'*\/=?^`{}|~]{1,256}@[a-zA-Z0-9][a-zA-Z0-9.\-]{0,255}([.a-zA-Z0-9\-]*\.[a-zA-Z0-9][a-zA-Z0-9\-]{0,25})$" data-regex-required-error="Can't be empty" data-regex-message="is invalid"
        data-regex-format-error="is invalid." data-regex-required="([^\s])" class="fserv-input-text" name="contact[email]" type="email" placeholder="Business Email">
      <div class="fserv-control" style="display:none;"></div>
    </div>
    <div class="formserv-tel-field fserv-field fserv-required"><label class="fserv-label">Mobile</label><input data-regex-required-error="Can't be empty" data-regex-required="([^\s])" class="fserv-input-text" name="contact[mobile_number]" type="tel"
        placeholder="Phone Number">
      <div class="fserv-control" style="display:none;"></div>
    </div>
    <div class="formserv-select-multiple-field fserv-field fserv-required"><label class="fserv-label">Interested Services</label><select data-regex-required-error="Can't be empty" data-regex-required="([^\s])"
        class="fserv-select-multiple select2-hidden-accessible" name="contact[custom_field][cf_interested_services]" data-placeholder="Which Services Are You Interested In?" multiple="" data-select2-id="8" tabindex="-1" aria-hidden="true">
        <option value="Incoming/Rollover Phone Call Answering">Incoming/Rollover Phone Call Answering</option>
        <option value="After Hours Answering">After Hours Answering</option>
        <option value="Outbound Phone Calls">Outbound Phone Calls</option>
        <option value="Lead Nurturing/Consultation Follow-ups">Lead Nurturing/Consultation Follow-ups</option>
        <option value="Scheduling Reminders">Scheduling Reminders</option>
        <option value="Other">Other</option>
      </select><span class="select2 select2-container select2-container--default" dir="ltr" data-select2-id="9" style="width: auto;"><span class="selection"><span class="select2-selection select2-selection--multiple" role="combobox"
            aria-haspopup="true" aria-expanded="false" tabindex="-1" aria-disabled="false">
            <ul class="select2-selection__rendered">
              <li class="select2-search select2-search--inline"><input class="select2-search__field" type="search" tabindex="0" autocomplete="off" autocorrect="off" autocapitalize="none" spellcheck="false" role="searchbox" aria-autocomplete="list"
                  placeholder="Which Services Are You Interested In?" style="width: 0px;"></li>
            </ul>
          </span></span><span class="dropdown-wrapper" aria-hidden="true"></span></span>
      <div class="fserv-control" style="display:none;"></div>
    </div>
    <div class="formserv-text-field fserv-field fserv-required"><label class="fserv-label">What Type of Business Do You Have?</label><input data-regex-required-error="Can't be empty" data-regex-required="([^\s])" class="fserv-input-text"
        name="contact[custom_field][cf_what_type_of_business_do_you_have]" type="text" placeholder="What Type of Business Do You Have?">
      <div class="fserv-control" style="display:none;"></div>
    </div>
    <div class="formserv-select-field fserv-field fserv-required"><label class="fserv-label">How Did You Hear About Us?</label><select data-regex-required-error="Can't be empty" data-regex-required="([^\s])"
        class="fserv-select select2-hidden-accessible" name="contact[custom_field][cf_how_did_you_hear_about_us]" data-placeholder="How Did You Hear About Us?" data-select2-id="1" tabindex="-1" aria-hidden="true">
        <option data-select2-id="3"></option>
        <option value="Events and Conferences">Events and Conferences</option>
        <option value="Word of Mouth">Word of Mouth</option>
        <option value="News Letter">News Letter</option>
        <option value="Social Media">Social Media</option>
        <option value="Search Engine">Search Engine</option>
        <option value="Other">Other</option>
      </select><span class="select2 select2-container select2-container--default" dir="ltr" data-select2-id="2" style="width: auto;"><span class="selection"><span class="select2-selection select2-selection--single" role="combobox"
            aria-haspopup="true" aria-expanded="false" tabindex="0" aria-disabled="false" aria-labelledby="select2-contactcustom_fieldcf_how_did_you_hear_about_us-ve-container"><span class="select2-selection__rendered"
              id="select2-contactcustom_fieldcf_how_did_you_hear_about_us-ve-container" role="textbox" aria-readonly="true"><span class="select2-selection__placeholder">How Did You Hear About Us?</span></span><span class="select2-selection__arrow"
              role="presentation"><b role="presentation"></b></span></span></span><span class="dropdown-wrapper" aria-hidden="true"></span></span>
      <div class="fserv-control" style="display:none;"></div>
    </div>
    <div class="formserv-select-field fserv-field fserv-required fserv-hidden"><label class="fserv-label">Lifecycle stage</label><select data-regex-required-error="Can't be empty" data-regex-required="([^\s])"
        class="fserv-select select2-hidden-accessible" name="contact[lifecycle_stage_id]" data-placeholder="Click to select" data-select2-id="4" tabindex="-1" aria-hidden="true">
        <option></option>
        <option value="29000592686" selected="" data-select2-id="6">Lead</option>
        <option value="29000592687">Sales Qualified Lead</option>
        <option value="29000592688">Customer</option>
      </select><span class="select2 select2-container select2-container--default" dir="ltr" data-select2-id="5" style="width: auto;"><span class="selection"><span class="select2-selection select2-selection--single" role="combobox"
            aria-haspopup="true" aria-expanded="false" tabindex="0" aria-disabled="false" aria-labelledby="select2-contactlifecycle_stage_id-58-container"><span class="select2-selection__rendered" id="select2-contactlifecycle_stage_id-58-container"
              role="textbox" aria-readonly="true" title="Lead"><span class="select2-selection__clear" title="Remove all items" data-select2-id="7">×</span>Lead</span><span class="select2-selection__arrow"
              role="presentation"><b role="presentation"></b></span></span></span><span class="dropdown-wrapper" aria-hidden="true"></span></span>
      <div class="fserv-control" style="display:none;"></div>
    </div>
    <div class="formserv-text-field fserv-field fserv-required fserv-hidden"><label class="fserv-label">entity type</label><input data-regex-required-error="Can't be empty" data-regex-required="([^\s])" class="fserv-input-text" name="entity_type"
        type="text" value="2">
      <div class="fserv-control" style="display:none;"></div>
    </div>
    <div class="formserv-text-field fserv-field fserv-required fserv-hidden"><label class="fserv-label">web form id</label><input data-regex-required-error="Can't be empty" data-regex-required="([^\s])" class="fserv-input-text" name="asset_key"
        type="text" value="d2d473b4dc1304bbbc6df5f18bcb1e2965f67d267073ab43fe3ac215982bbc4d">
      <div class="fserv-control" style="display:none;"></div>
    </div>
    <div>
      <div class="opt-in">
        <div class="checkbox"> <label class="fserv-form-optin-checkbox-text"> <input type="checkbox" name="opt_in">
            <div>I agree to receive communication via email and SMS. We will never share or sell your information with third parties.</div>
          </label> </div>
      </div><button class="fserv-button-submit" type="submit">Submit</button>
    </div>
  </div>
</form>

Text Content

Celebrating 14 Years in Business



Your Trusted Service Provider



888-317-0830



440 N Barranca Ave. Suite #6335, Covina, CA 91723

 * Follow
 * Follow
 * Follow

 * Follow
 * Follow
 * Follow

 * Services
   * Live Incoming Phone Call Relief
   * 24/7 Business Receptionists
   * Inbound Scheduling or Marketing Calls
   * Outbound Scheduling Calls
   * Outbound Calls & Lead Nurturing
   * Appointment Reminder Calls
 * Meet Our Team
   * Executive Team
   * Meet Our Customer Care Coordinators
   * Media
 * Testimonials
   * Case Studies
   * What Our Customers Are Saying
 * Contact Us
 * Pricing

 * Services
   * Live Incoming Phone Call Relief
   * 24/7 Business Receptionists
   * Inbound Scheduling or Marketing Calls
   * Outbound Scheduling Calls
   * Outbound Calls & Lead Nurturing
   * Appointment Reminder Calls
 * Meet Our Team
   * Executive Team
   * Meet Our Customer Care Coordinators
   * Media
 * Testimonials
   * Case Studies
   * What Our Customers Are Saying
 * Contact Us
 * Pricing

Video Player
00:08
00:00
00:15
Use Up/Down Arrow keys to increase or decrease volume.




NR ADMIN


WHERE THE CUSTOMER EXPERIENCE TAKES CENTER STAGE

NR Admin is a comprehensive solution for all things Customer Service for your
business. Our live representatives are thoroughly trained, rigorously tested and
ready to go. Allow us to answer your inbound calls, schedule appointments or
services, answer your customer’s questions, complete new client intake, place
lead nurturing calls, and seamlessly become an extension of your business—all
with unmatched customer service.

Schedule A Call
Contact Us


HEAR HOW WE SOUND:


HEAR IVANA, SHE’S ONE OF OUR 100+ TALENTED CUSTOMER SERVICE SPECIALISTS

Audio Player
https://nr-admin.com/wp-content/uploads/2024/05/Vocaroo-12o36h4bwvWU-AudioTrimmer.com_.mp3

00:00
00:00
00:00

Use Up/Down Arrow keys to increase or decrease volume.


To Discuss How We Can Help Your Business, Enter Your Details:

It's just you, me and the loading screen.


CONTACT US FORM

Contact Us
First name

Last name

Email

Mobile

Interested ServicesIncoming/Rollover Phone Call AnsweringAfter Hours
AnsweringOutbound Phone CallsLead Nurturing/Consultation Follow-upsScheduling
RemindersOther
 * 


What Type of Business Do You Have?

How Did You Hear About Us?Events and ConferencesWord of MouthNews LetterSocial
MediaSearch EngineOtherHow Did You Hear About Us?

Lifecycle stageLeadSales Qualified LeadCustomer×Lead

entity type

web form id

I agree to receive communication via email and SMS. We will never share or sell
your information with third parties.
Submit
×
Powered by Freshsales
Video Player
00:08
00:00
00:15
Use Up/Down Arrow keys to increase or decrease volume.




NR ADMIN


WHERE THE CUSTOMER EXPERIENCE TAKES CENTER STAGE

NR Admin is a comprehensive solution for all things Customer Service for your
business. Our live representatives are thoroughly trained, rigorously tested and
ready to go. Allow us to answer your inbound calls, schedule appointments or
services, answer you customer’s questions, complete new client intake, place
lead nurturing calls, and seamlessly become an extension of your business—all
with unmatched customer service.

Schedule A Call
Contact Us


HEAR HOW WE SOUND:


HEAR IVANA, SHE’S ONE OF OUR 100+ TALENTED CUSTOMER SERVICE AGENTS

Audio Player
https://nr-admin.com/wp-content/uploads/2024/01/Audio.mp3

00:00
00:00
00:00

Use Up/Down Arrow keys to increase or decrease volume.


To Discuss How We Can Help Your Business, Enter Your Details


CONTACT US FORM

Contact Us
First name

Last name

Email

Mobile

Interested ServicesIncoming/Rollover Phone Call AnsweringAfter Hours
AnsweringOutbound Phone CallsLead Nurturing/Consultation Follow-upsScheduling
RemindersOther
 * 


What Type of Business Do You Have?

How Did You Hear About Us?Events and ConferencesWord of MouthNews LetterSocial
MediaSearch EngineOtherHow Did You Hear About Us?

Lifecycle stageLeadSales Qualified LeadCustomer×Lead

entity type

web form id

I agree to receive communication via email and SMS. We will never share or sell
your information with third parties.
Submit
×
Powered by Freshsales


WE ACT AS AN EXTENSION OF YOUR BUSINESS!


WE ANSWER YOUR PHONES SO YOU DON’T HAVE TO. YOUR CLIENTS WON’T EVEN REALIZE
THEY’RE SPEAKING WITH A REMOTE CUSTOMER SERVICE AGENT.



100+

Seasoned Customer Service Agents



500+

Clients Served



5M+

Appointments Scheduled



$250M+

Revenue Generated



14

Years In Business



INCOMING PHONE CALL ANSWERING

Forward all your inbound call to us during normal business hours or 24/7.



SCHEDULE CLIENTS

Schedule appointments or services directly in your current system and streamline
new client intake.



LEAD NURTURING

Our agents can make outbound calls – with your phone number and follow up with
leads.



CHAT SUPPORT

Answer all your incoming texts or chats on your website.


WE ANSWER PHONE CALLS, SCHEDULE APPOINTMENTS FOR NEW LEADS OR EXISTING CLIENTS
DIRECTLY IN YOUR SYSTEM, AND SO MUCH MORE!


VIRTUAL CUSTOMER SERVICE SPECIALISTS FOR BUSINESSES


LIVE, TRAINED CUSTOMER SERVICE AGENTSDEDICATED TO YOUR BUSINESS!

CUSTOMIZED INCOMING PHONE CALL ANSWERING



ANSWERING ALL OF YOUR INCOMING CALLS



OVERFLOW/ROLLOVER CALLS



FLEXIBLE SCHEDULES



AFTER HOURS



ON-CALL DISPATCH



NEW CLIENT INTAKE OR SCREENING



CUSTOMER SCHEDULING



CREATE OR UPDATE CASES

OUTBOUND SCHEDULING CALLS



LEAD NURTURING



APPOINTMENT REQUESTS



CONSULT FOLLOW-UPS



CONFIRMATION AND REMINDER CALLS



NO-SHOW AND CANCELLATIONS



REFERRAL FOLLOW-UPS

A LA CARTE SERVICES



MARKETING CAMPAIGNS



VOICEMAIL PROCESSING



CHAT, TEXT AND SCHEDULING REQUESTS PROCESSING

SERVICES CUSTOMIZED FOR YOUR BUSINESS


Schedule A Call
Contact Us


LIVE CUSTOMER SERVICE SUPPORT FOR YOUR BUSINESS

Schedule A Call
Contact Us


THE BEST IN THE BUSINESS

We've been around for over 14 years. Our quality is over the top, second to
none.

Curious about how we sound? Click play and hear how Summer sounds! She one of
our many talented customer care coordinators.




CONTACT US

NR Admin is a comprehensive solution for all things Customer Care. Our live
representatives are trained and ready to answer your inbound calls, handle
questions and inquiries, schedule appointments, place outbound calls, and
seamlessly become an extension of your business—all with unmatched customer
service.

Schedule A Call
Contact Us


FREQUENTLY ASKED QUESTIONS

HOW DO YOUR RECEPTIONISTS GET TO KNOW MY BUSINESS?

Before we start services we have a virtual onboarding call with your team to
learn all the nuances of your business such as call handling procedures,
scheduling guidelines, scripts & more.

Our dedicated customer service representatives work as a seamless extension of
your office - customers won't even realize they are speaking with a remote
receptionist.

Schedule changes? Offering new services or promotions? Our dedicated management
team is here for you 24/7 to assist you in anyway possible.

DO YOU KNOW HOW TO USE OUR SYSTEM?

Since NR Admin has been in business for over 14 years, we have worked with every
system imaginable, and most likely we have experience using your system.
However, during the onboarding call, we'll access your system to ensure we have
a clear understanding of all your system's nuances.

HOW DO YOU ACCESS MY SYSTEM?

If you use web, cloud or app based system, we will request a login and password.
If you do not, NR Admin securely accesses your CRM or scheduling software
through a designated computer in your office using remote access. We can walk
you through this simple set-up or work with your IT department. This allows us
to schedule customers and work within your system as if we were right there in
the office next to you. Everything done within your computer system is
accompanied by a time, date, and the initials "NR" (for NR Admin) so you can see
what we've done; you can even watch us on your computer while we work!

WILL MY CLIENTS BE GREETED BY A VOICEBOT OR AN AUTOMATED ANSWERING MACHINE?

NR Admin provides live Customer Care Coordinators. We strive to answer all
incoming calls, however, we are not an "everybody catch-all" call center. Based
on call volume we train and assign a certain number of customer care
coordinators to answer your incoming calls. We like to keep the same customer
care coordinators assigned to your account, that way they get to know the ins
and outs of your business, scheduling procedures, scripts, etc.

We strive to keep our capture rates at 90% or above, however, if the coordinator
misses a call it goes to a custom voicemail for your business. When the agent is
off the phone they will listen to the voicemail and call the customer back in
real time.

HOW DO I KNOW WHO CALLED? GET MESSAGES?

Every call, inbound or outbound, is documented in our secure portal with a time
and date stamp and the outcome of the call.

We automatically send you incoming call logs hourly and you have access to
outbound and inbound call reports 24/7. In addition to hourly reports, our
customer service representatives have the ability to transfer calls back to your
office via warm or cold transfer and send messages to you in real-time using
your preferred method of contact (Teams, Slack, CRM, etc.).

WHAT TYPE OF BUSINESSES DO YOU WORK WITH?

Any and all types of businesses no matter how small or how large! Including but
not limited to: Law Firms, Home Services, Finance & Accounting, Real Estate &
Property Management, Staffing Agencies, and More. Interested to explore if we
would be a good fit for your business? Click Here to schedule a call with us! 


WHAT SETS US APART ?



DETAILED REPORTING

With NR Admin, your office will receive a complete overview of all work done
including hourly incoming phone call reports, outbound scheduling calls or lead
nurturing results, and a breakdown of appointments scheduled.



RIGOROUS TRAINING

The infrastructure and foundation of NR Admin is second to none in the industry.
NR Admin has checks and balances for every aspect of the business from the
scheduling to the workflow all the way down to how our notes are written. 



PRIVACY

At NR Admin, safeguarding the privacy and confidentiality of your clients is our
top priority. We recognize the sensitivity of the information entrusted to us,
and we adhere to the strictest standards of security to ensure its protection. 



CUSTOMIZED SERVICES

NR Admin specialize in tailoring our services to perfectly fit the unique needs
of your business. Our approach is not one-size-fits-all; instead, we work
closely with you to understand your specific requirements and craft customized
solutions for your business. 




WE INTEGRATE WITH ALL TYPES OF SCHEDULING SYSTEMS AND CRMS


Schedule A Call
Contact Us


SERVICES

 * 24/7 Business Receptionists
 * Appointment Reminder Calls
 * Consultation Follow Ups & Lead Nurturing
 * Inbound Scheduling or Marketing Calls
 * Live Incoming Phone Call Relief
 * Outbound Scheduling Calls


USEFUL LINKS

About Us

Meet Our Customer Care Coordinators

Case Studies

Testimonials

Contact Us


CONTACT INFO

Phone: 1-888-317-0830
Email: sales@nr-admin.com
Address: 440 N Barranca Ave. | Suite #6335 | Covina, CA 91723



Question? Send us a message!