www.brightpattern.com Open in urlscan Pro
35.222.201.142 Public Scan

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Submitted URL:
https://email.brightpattern.com/e3t/Ctc/RE+113/chn4W04/VWw4GT5VBbkmW3724Vn1VhsmPW1WCq9G4SHS6HN1RGLZL5nCTJV3Zsc37CgLQ3W11wBrm8bzQ...
Effective URL:
https://www.brightpattern.com/trustradius-bright-pattern-number-one-rated-contact-center-among-customers/?utm_campaign=2022%20...
Submission: On November 28 via api (November 28th 2022, 8:48:50 am UTC) from ZA — Scanned from DE

Form analysis
3 forms found in the DOM

GET https://www.brightpattern.com

<form class="elementor-search-form" role="search" action="https://www.brightpattern.com" method="get" data-fx-id="4420722304048234">
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GET https://www.brightpattern.com

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Name: New Form — POST

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          <span class="elementor-button-text">GET IN TOUCH</span>
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</form>

Text Content

 * Products
   * Omnichannel Platform
     * Contact Center as a Service (CCAAS)
     * Call Center Software Solutions
     * Key Features
       * Omnichannel
       * Cloud Call Center Software
       * Bots & AI Capabilities
       * Interactive Voice Response
       * CRM Call Center Software
       * Quality Assurance
       * Predictive Dialer
       * Contact Center Mobile App
   * CRM Integrations
     * CRM Integrations
       * Microsoft Dynamics 365
       * Salesforce
       * Zendesk
       * ServiceNow
       * Oracle Service Cloud
       * Hubspot
       * Zoho
   * Other Integrations
     * Microsoft Teams Integrations
     * WFO/WFM Overview
     * ITSM Integrations
     * Ivanti Service Management
     * ManageEngine
 * Pricing
 * Solutions
   * Call Center Software By Industry
     * BPO
     * Tech
     * Healthcare
     * Insurance
     * Retail
     * Travel and Hospitality
     * Financial Services and Banking
     * Telecommunications
     * Government
     * Utilities
     * Education
   * Call Center Software By Function
     * Remote Call Center Solutions
     * Sales and Marketing
     * Customer Service
     * Inbound Call Center
     * Outbound Call Center
     * IT Service Management Solutions
   * Compliance
     * Fully Compliant Call Center Software
     * PCI-Compliance
     * HIPAA Compliance
     * GDPR Compliance
     * TCPA Compliance
     * SOC 2 Compliance
     * Call Center Software for Visually-Impaired
   * By Company Type
     * Enterprise
     * Mid-Sized Business
     * Virtual Call Center
 * Partners
   * Partners
     * Partners
     * Become a Partner
       * Salesforce
       * Microsoft Dynamics 365
 * About US
   * About Bright Pattern
     * About Us
     * Blog
     * Events
     * News and Press
     * Resources
     * Customers
     * Success Stories
     * Contact Us
     * Bright Pattern Sitemap

Request a demo
Search
Close


 * Products
   * Omnichannel Platform
     * Contact Center as a Service (CCAAS)
     * Call Center Software Solutions
     * Key Features
       * Omnichannel
       * Cloud Call Center Software
       * Bots & AI Capabilities
       * Interactive Voice Response
       * CRM Call Center Software
       * Quality Assurance
       * Predictive Dialer
       * Contact Center Mobile App
   * CRM Integrations
     * CRM Integrations
       * Microsoft Dynamics 365
       * Salesforce
       * Zendesk
       * ServiceNow
       * Oracle Service Cloud
       * Hubspot
       * Zoho
   * Other Integrations
     * Microsoft Teams Integrations
     * WFO/WFM Overview
     * ITSM Integrations
     * Ivanti Service Management
     * ManageEngine
 * Pricing
 * Solutions
   * Call Center Software By Industry
     * BPO
     * Tech
     * Healthcare
     * Insurance
     * Retail
     * Travel and Hospitality
     * Financial Services and Banking
     * Telecommunications
     * Government
     * Utilities
     * Education
   * Call Center Software By Function
     * Remote Call Center Solutions
     * Sales and Marketing
     * Customer Service
     * Inbound Call Center
     * Outbound Call Center
     * IT Service Management Solutions
   * Compliance
     * Fully Compliant Call Center Software
     * PCI-Compliance
     * HIPAA Compliance
     * GDPR Compliance
     * TCPA Compliance
     * SOC 2 Compliance
     * Call Center Software for Visually-Impaired
   * By Company Type
     * Enterprise
     * Mid-Sized Business
     * Virtual Call Center
 * Partners
   * Partners
     * Partners
     * Become a Partner
       * Salesforce
       * Microsoft Dynamics 365
 * About US
   * About Bright Pattern
     * About Us
     * Blog
     * Events
     * News and Press
     * Resources
     * Customers
     * Success Stories
     * Contact Us
     * Bright Pattern Sitemap

Request a demo
Search
Close




#1 RATED CONTACT CENTER BY CUSTOMERS

Bright Pattern is the highest rated cloud contact center based on customer
reviews.  No one ranks higher.
Bright Pattern is the highest rated cloud contact center based on customer
reviews.  No one ranks higher.
Request Demo



"BRIGHT PATTERN CLOUD CONTACT CENTER HAS WON FOUR TOP RATED AWARDS IN THE
CONTACT CENTER, SALES DIALER, CUSTOMER ENGAGEMENT, AND INTERACTIVE VOICE
RESPONSE (IVR) CATEGORIES. THESE AWARDS ARE BASED DIRECTLY ON FEEDBACK FROM
THEIR CUSTOMERS. REVIEWERS HIGHLIGHT BRIGHT PATTERN’S TOP-NOTCH CUSTOMER
SUPPORT, SCALABILITY, AND EASE OF DEPLOYMENT WITHOUT DEVELOPMENT EXPERTISE”

- MEGAN HEADLEY, VP OF RESEARCH AT TRUSTRADIUS

SCHEDULE A DISCOVERY CALL



#1 CONTACT CENTER


#1 IVR


#1 SALES DIALER


#1 CUSTOMER ENGAGEMENT




BRIGHT PATTERN RECOGNIZED AS A FRONTRUNNER IN THE GARTNER DIGITAL MARKETS
REPORTS FOR CCAAS, PREDICTIVE DIALER, AND AUTO DIALER.

Out of over 100 products evaluated by Gartner, Bright Pattern was named a leader
in the 2021 Call Center Software FrontRunners Quadrant with customer ratings
higher than Five9, Genesys PureCloud, NICE inContact, RingCentral, 3CLogic, and
Talkdesk.

Bright Pattern leads the call center category with a customer rating of 4.74 out
of 5 with perfect ratings for customer support and value for money.
Additionally, Bright Pattern ranks No. 1 for ROI out of all CCaaS vendors per
customer reviews with a deployment time that’s nearly half the industry average
at just 1.6 months. (Per G2 Crowd)

> "We are happy to be a leader in the FrontRunners quadrant yet again. This is
> our fourth consecutive year in the quadrant which highlights our high scores
> in usability and customer satisfaction. Recognition as a FrontRunner by
> Gartner is incredible validation as we continue to innovate our product to
> build better customer experiences.”
> 
> Michael McCloskey | CEO of Bright Pattern

SCHEDULE A SHORT DISCOVERY CALL


TOP TAKEAWAYS FROM 2021 QUADRANTS

 * CCaaS Leader: Bright Pattern as a leader in 2018, 2019, 2020, and 2021
 * Beats Leading CCaaS Providers: Bright Pattern received customer ratings
   higher than Five9, Genesys PureCloud, NICE inContact, RingCentral, 3CLogic,
   Talkdesk, and more
 * Outstanding Reviews: Leads the call center category with a rating of 4.74 out
   of 5, with perfect ratings for customer support and value
 * FrontRunner in Multiple Categories: Not only leading the CCaaS quadrant but
   also a top performing vendor for predictive dialer and auto dialer

REQUEST DEMO

TIME TO GO LIVE (G2 CROWD)

Bright Pattern
1.4 Months
CCaaS Average
2.77 Months
NICE InContact
2.59 Months
Genesys PureCloud
3.75 Months


FIND OUT WHAT MAKES OUR CUSTOMERS SO EXCITED ABOUT WORKING WITH BRIGHT PATTERN.

Reach out today to schedule your free product demo.

# of Agents
1-9 10-19 20-49 50-99 100-299 300-499 500+
webform_action__c
ga_source
ga_medium
landing_page
conversion_page
GET IN TOUCH


ADDITIONAL BRIGHT PATTERN FEATURES

 * Built-in Quality Management
 * CRM Integration
 * True omnichannel
 * Cloud-Based

 * Automated Bot Conversations
 * AI-Powered Agent Assistance
 * Sentiment and Text Analysis
 * Drag-and-Drop Scenario Builder

 * Unified Agent Desktop
 * WFO and WFM Integration
 * Interactive Voice Response
 * Click-to-Call, Click-to-Chat Capabilities

 * Intelligent Routing
 * Automatic Call Distribution (ACD)
 * Call and Screen Recording
 * All Digital Channels Supported

View all features


POWERFUL INTEGRATIONS

Microsoft

Zoho

Salesforce

Zendesk

Pipkins

NICE

Aspect

Oracle

Monet

 * All Features / Overview
 * Call Center Software
 * Omnichannel Platform
 * Cloud-Based SaaS
 * Artificial Intelligence‎ & Bots
 * Pricing

 * All Integrations / Overview
 * Salesforce
 * Zendesk
 * Service Now
 * Microsoft Dynamics 365
 * Service Cloud

 * About Us
 * Our Team
 * News & Press
 * Our Awards
 * Partners
 * Careers
 * Contacts
 * Sitemap



Copyright © 2022 Bright Pattern, Inc. All Rights Reserved.  Terms of
Use. Privacy Policy.

www.brightpattern.com Open in urlscan Pro 35.222.201.142 Public Scan

Form analysis 3 forms found in the DOM

GET https://www.brightpattern.com

GET https://www.brightpattern.com

Name: New Form — POST

Text Content

www.brightpattern.com Open in urlscan Pro
35.222.201.142 Public Scan

Form analysis
3 forms found in the DOM