customercare.ikonixusa.com Open in urlscan Pro
52.21.1.146 Public Scan

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Submitted URL:
https://customercare.ikonixusa.com/
Effective URL:
https://customercare.ikonixusa.com/support/home
Submission: On October 10 via automatic, source certstream-suspicious (October 10th 2021, 12:06:25 pm UTC) — Scanned from DE

Summary HTTP 14 Redirects Links 1 Behaviour Indicators

Summary

This website contacted 6 IPs in 1 countries across 5 domains to perform 14 HTTP transactions. The main IP is 52.21.1.146, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is customercare.ikonixusa.com.
TLS certificate: Issued by R3 on October 10th 2021. Valid for: 3 months.

This is the only time customercare.ikonixusa.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 3	52.21.1.146 52.21.1.146	14618 (AMAZON-AES) (AMAZON-AES)
9	65.9.62.5 65.9.62.5	16509 (AMAZON-02) (AMAZON-02)
1	142.250.186.138 142.250.186.138	15169 (GOOGLE) (GOOGLE)
1	52.216.108.149 52.216.108.149	16509 (AMAZON-02) (AMAZON-02)
1	142.250.186.99 142.250.186.99	15169 (GOOGLE) (GOOGLE)
14	6

3 52.21.1.146 (Ashburn, United States) 1 redirects

ASN14618 (AMAZON-AES, US)
PTR: ec2-52-21-1-146.compute-1.amazonaws.com

customercare.ikonixusa.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

9 65.9.62.5 (United States)

ASN16509 (AMAZON-02, US)

assets8.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets6.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets7.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets10.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets9.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets3.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 142.250.186.138 (United States)

ASN15169 (GOOGLE, US)
PTR: fra24s07-in-f10.1e100.net

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 52.216.108.149 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1.amazonaws.com

s3.amazonaws.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 142.250.186.99 (United States)

ASN15169 (GOOGLE, US)
PTR: fra24s06-in-f3.1e100.net

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
9	freshdesk.com assets8.freshdesk.com assets6.freshdesk.com assets7.freshdesk.com assets10.freshdesk.com assets9.freshdesk.com assets3.freshdesk.com	352 KB
3	ikonixusa.com 1 redirects customercare.ikonixusa.com	35 KB
1	gstatic.com fonts.gstatic.com	17 KB
1	amazonaws.com s3.amazonaws.com	25 KB
1	googleapis.com fonts.googleapis.com	1 KB
14	5

	Domain	Requested by
3	customercare.ikonixusa.com	1 redirects customercare.ikonixusa.com
2	assets3.freshdesk.com	customercare.ikonixusa.com
2	assets6.freshdesk.com	customercare.ikonixusa.com
2	assets8.freshdesk.com	customercare.ikonixusa.com
1	fonts.gstatic.com	fonts.googleapis.com
1	assets9.freshdesk.com	customercare.ikonixusa.com
1	assets10.freshdesk.com	customercare.ikonixusa.com
1	s3.amazonaws.com	customercare.ikonixusa.com
1	assets7.freshdesk.com	customercare.ikonixusa.com
1	fonts.googleapis.com	customercare.ikonixusa.com
14	10

This site contains links to these domains. Also see Links.

Domain
freshdesk.com

Subject Issuer	Validity	Valid
customercare.ikonixusa.com R3	`2021-10-10` - `2022-01-08`	3 months	crt.sh
*.freshdesk.com Amazon	`2021-06-10` - `2022-07-09`	a year	crt.sh
upload.video.google.com GTS CA 1C3	`2021-09-13` - `2021-11-20`	2 months	crt.sh
s3.amazonaws.com DigiCert Baltimore CA-2 G2	`2021-06-23` - `2022-07-24`	a year	crt.sh
*.gstatic.com GTS CA 1C3	`2021-09-13` - `2021-11-20`	2 months	crt.sh

This page contains 1 frames:

Primary Page: https://customercare.ikonixusa.com/support/home
Frame ID: 4B8911F57DA1F3466D8AF70971EE2F24
Requests: 15 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Support : Customer Care Portal

Page URL History Show full URLs

https://customercare.ikonixusa.com/ HTTP 302
https://customercare.ikonixusa.com/support/home Page URL

Detected technologies

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

14
Requests

100 %
HTTPS

0 %
IPv6

5
Domains

10
Subdomains

6
IPs

1
Countries

430 kB
Transfer

1460 kB
Size

1
Cookies

1 Outgoing links

These are links going to different origins than the main page.

URL: https://freshdesk.com/?utm_source=portal&utm_medium=reflink&utm_campaign=portal_reflink
Title: Help Desk Software

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://customercare.ikonixusa.com/ HTTP 302
https://customercare.ikonixusa.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

14 HTTP transactions
1 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request home Show response
customercare.ikonixusa.com/support/
Redirect Chain

https://customercare.ikonixusa.com/
https://customercare.ikonixusa.com/support/home

16 KB
7 KB

147ms
146ms

Document
text/html

52.21.1.146
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://customercare.ikonixusa.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.21.1.146 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-52-21-1-146.compute-1.amazonaws.com

Software

Resource Hash

477350352265d270771d68c380878d667137c4d4fa3f78b0ee13d0527c6c9e7f

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

:method: GET
:authority: customercare.ikonixusa.com
:scheme: https
:path: /support/home
pragma: no-cache
cache-control: no-cache
upgrade-insecure-requests: 1
user-agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
accept-language: de-DE,de;q=0.9
accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site: none
sec-fetch-mode: navigate
sec-fetch-user: ?1
sec-fetch-dest: document
accept-encoding: gzip, deflate, br
cookie: _x_w=24_5
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
Accept-Language: de-DE,de;q=0.9

Response headers

date: Sun, 10 Oct 2021 12:06:20 GMT
content-type: text/html; charset=utf-8
status: 200 OK
x-ratelimit-limit: 300
x-ratelimit-reset: 101021120720
x-ratelimit-remaining: 299 199
x-request-id: 0abaadf0-895d-40ed-907d-4a2283b956bf
etag: W/"f05157966cab729bd4ec463c28e5f5aa"
x-rack-cache: miss
cache-control: must-revalidate, private, max-age=0
strict-transport-security: max-age=31536000; includeSubDomains
x-xss-protection: 1; mode=block
x-ua-compatible: IE=Edge,chrome=1
x-content-type-options: nosniff
content-encoding: gzip
x-fw-ratelimiting-managed: true
x-ratelimit-total: 200
x-ratelimit-used-currentrequest: 1

Redirect headers

date: Sun, 10 Oct 2021 12:06:20 GMT
content-type: text/html; charset=utf-8
location: https://customercare.ikonixusa.com/support/home
status: 302 Found
x-rack-cache: miss
cache-control: no-cache, no-store, max-age=0, must-revalidate
strict-transport-security: max-age=31536000; includeSubDomains
pragma: no-cache
x-xss-protection: 1; mode=block
x-request-id: e7d4036e-9153-417d-8ef8-62d37a00ae01
x-ua-compatible: IE=Edge,chrome=1
x-frame-options: SAMEORIGIN
x-content-type-options: nosniff
expires: Fri, 01 Jan 1990 00:00:00 GMT
set-cookie: _x_w=24_5; path=/; HttpOnly; secure

GET
H2 200 portal_utils-8c7721b1c45567fae56d7cc074016c51.css
assets8.freshdesk.com/assets/cdn/ 305 KB
81 KB 40ms
9ms Stylesheet
text/css 65.9.62.5
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://assets8.freshdesk.com/assets/cdn/portal_utils-8c7721b1c45567fae56d7cc074016c51.css
Requested by: Host: customercare.ikonixusa.com
URL: https://customercare.ikonixusa.com/support/home
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 65.9.62.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: daba89fd24131e0d641dfd7cf48404b9a69e5bd578cac25e9a742727e7298af3

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://customercare.ikonixusa.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date: Thu, 24 Jun 2021 20:13:02 GMT
content-encoding: gzip
age: 9301999
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
x-amz-replication-status: COMPLETED
content-length: 82450
last-modified: Sun, 04 Oct 2020 14:02:12 GMT
server: AmazonS3
etag: "a20ea506274f7ebf03c7d65a277185da"
x-amz-version-id: Kmn7qFW2F7Zl46P7f0aGgXkqYrsNlM.H
via: 1.1 43c19aee1cbb38bf37ea4d5265ba1f54.cloudfront.net (CloudFront)
cache-control: public, max-age=31557600
x-amz-cf-pop: FRA56-C1
accept-ranges: bytes
content-type: text/css
x-amz-cf-id: dm-xi-njySCtTo5rSeW6k_cRpLpZAgTXxPH75KxijpwZ4e1ZBsmSjg==
expires: Mon, 04 Oct 2021 20:02:11 GMT

GET
H2 200 theme.css
customercare.ikonixusa.com/support/ 77 KB
28 KB 112ms
111ms Stylesheet
text/css 52.21.1.146
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://customercare.ikonixusa.com/support/theme.css?v=2&d=1520006115

Requested by

Host: customercare.ikonixusa.com
URL: https://customercare.ikonixusa.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.21.1.146 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-52-21-1-146.compute-1.amazonaws.com

Software

Resource Hash

7739b6613bbfc90619d6f6bbb453075ccee78516fb978e74fc915abfbbe2c0f5

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

:path: /support/theme.css?v=2&d=1520006115
pragma: no-cache
cookie: _x_w=24_5
accept-encoding: gzip, deflate, br
accept-language: de-DE,de;q=0.9
user-agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode: no-cors
accept: text/css,*/*;q=0.1
cache-control: no-cache
sec-fetch-dest: style
:authority: customercare.ikonixusa.com
referer: https://customercare.ikonixusa.com/support/home
:scheme: https
sec-fetch-site: same-origin
:method: GET
Accept-Language: de-DE,de;q=0.9
Referer: https://customercare.ikonixusa.com/support/home
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date: Sun, 10 Oct 2021 12:06:20 GMT
content-encoding: gzip
x-content-digest: 8ae8cee3e54c2a9d0a95c5554aa969a0c555bf82
x-request-id: 1e22d64f-5b85-4ad0-bbf9-0af6885dea0c
age: 15
etag: W/"91e6c17b19be4b44ae7c4f07461f2f09"
strict-transport-security: max-age=31536000; includeSubDomains
content-type: text/css; charset=utf-8
status: 200 OK
x-xss-protection: 1; mode=block
cache-control: max-age=315576000, public
x-content-type-options: nosniff
x-rack-cache: fresh
x-ua-compatible: IE=Edge,chrome=1

GET
H2 200 css
fonts.googleapis.com/ 7 KB
1 KB 40ms
16ms Stylesheet
text/css 142.250.186.138
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,300italic,700

Requested by

Host: customercare.ikonixusa.com
URL: https://customercare.ikonixusa.com/support/home

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

142.250.186.138 , United States, ASN15169 (GOOGLE, US),

Reverse DNS

fra24s07-in-f10.1e100.net

Software

ESF /

Resource Hash

baa958ba0ada2db95b0047a3822df13589ef19dec86ecf7c0a9f46600b28d2f2

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://customercare.ikonixusa.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection: 0
last-modified: Sun, 10 Oct 2021 10:22:02 GMT
server: ESF
date: Sun, 10 Oct 2021 12:06:20 GMT
x-frame-options: SAMEORIGIN
report-to: {"group":"AZM8iraMxxUfRnRum-EGst9UuHcPNVSf9Kp1_90wIgU","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/encsid_AZM8iraMxxUfRnRum-EGst9UuHcPNVSf9Kp1_90wIgU"}]}
content-type: text/css; charset=utf-8
access-control-allow-origin: *
cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
cross-origin-opener-policy-report-only: same-origin; report-to="AZM8iraMxxUfRnRum-EGst9UuHcPNVSf9Kp1_90wIgU"
expires: Sun, 10 Oct 2021 12:06:20 GMT

GET
H2 200 portal_head-90a3a3b51c0cd7a09f79dc571a86d1a7.js Show response
assets6.freshdesk.com/assets/cdn/ 223 KB
71 KB 34ms
8ms Script
text/javascript 65.9.62.5
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://assets6.freshdesk.com/assets/cdn/portal_head-90a3a3b51c0cd7a09f79dc571a86d1a7.js
Requested by: Host: customercare.ikonixusa.com
URL: https://customercare.ikonixusa.com/support/home
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 65.9.62.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: 7bef5033690dd4d897006fa1a9cbb66f5e0b838576d0fd98e176750fe08766d1

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://customercare.ikonixusa.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date: Fri, 03 Sep 2021 03:40:59 GMT
content-encoding: gzip
age: 3227122
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
x-amz-replication-status: COMPLETED
content-length: 72475
last-modified: Sun, 04 Oct 2020 14:02:12 GMT
server: AmazonS3
etag: "2cfdd684ceafd62ffa6daa762cb03627"
x-amz-version-id: XLFhVyhDwGyPFZrwf4tk.oUatsSm14Ct
via: 1.1 c2b4a332b09677da722930ae336c8bfc.cloudfront.net (CloudFront)
cache-control: public, max-age=31557600
x-amz-cf-pop: FRA56-C1
accept-ranges: bytes
content-type: text/javascript
x-amz-cf-id: 77d8H2s4o5ms8w2LgNgvcadbBCLbZAGv7uTodBu_1To3MlDp916S4g==
expires: Mon, 04 Oct 2021 20:02:11 GMT

GET
H2 200 prism-80e4d95aacbc9a1334d06f22a224e8b1.js Show response
assets7.freshdesk.com/assets/cdn/ 27 KB
11 KB 37ms
7ms Script
text/javascript 65.9.62.5
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://assets7.freshdesk.com/assets/cdn/prism-80e4d95aacbc9a1334d06f22a224e8b1.js
Requested by: Host: customercare.ikonixusa.com
URL: https://customercare.ikonixusa.com/support/home
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 65.9.62.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: 609cff608f1375294d79ef3f087b02e87295b28464c26a86902532ad32d12e24

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://customercare.ikonixusa.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date: Sun, 07 Feb 2021 01:59:49 GMT
content-encoding: gzip
age: 21204392
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
x-amz-replication-status: COMPLETED
content-length: 10398
last-modified: Sun, 04 Oct 2020 14:02:12 GMT
server: AmazonS3
etag: "5f07975079b4a896273fb708b9f302c4"
x-amz-version-id: BU3Ug7M6LyGfBQEHO2nW3fJQV0tc57wp
via: 1.1 36d9e1bd4f00d39c57a56679dc44e264.cloudfront.net (CloudFront)
cache-control: public, max-age=31557600
x-amz-cf-pop: FRA56-C1
accept-ranges: bytes
content-type: text/javascript
x-amz-cf-id: rwqlwucu55zgOSRlpo8n9M373sgEs5ow1MqOGn-U3gJA0GhqTttyoA==
expires: Mon, 04 Oct 2021 20:02:11 GMT

GET
H/1.1 200
OK h2ljs71R063M__Pf3BpgL3-2GMSMbaGkkQ.jpg
s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/33007108991/logo/ 25 KB
25 KB 403ms
119ms Image
image/jpeg 52.216.108.149
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/33007108991/logo/h2ljs71R063M__Pf3BpgL3-2GMSMbaGkkQ.jpg
Requested by: Host: customercare.ikonixusa.com
URL: https://customercare.ikonixusa.com/support/home
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.216.108.149 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: s3-1.amazonaws.com
Software: AmazonS3 /
Resource Hash: 54f6dd7cd6ee8ee187aebf2703697725e8fd08ad1414343d2ebc1b3c5e07b0e9

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://customercare.ikonixusa.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-server-side-encryption: AES256
Date: Sun, 10 Oct 2021 12:06:21 GMT
Last-Modified: Fri, 02 Mar 2018 15:52:36 GMT
Server: AmazonS3
x-amz-request-id: PZQR4QKSZX519P6M
ETag: "e8ba69356477dfd67c87f6988690b519"
x-amz-version-id: _NEdDKsIQC8x2GSxleklWzZFohdCR7yC
x-amz-replication-status: COMPLETED
Accept-Ranges: bytes
Content-Type: image/jpeg
Content-Length: 25206
x-amz-id-2: 9EMVaRr8UarhpidO1Vx8E34PE/fGz/NySBHh/lTS4bpFut+OTPJkNYhayH3PqKXxQr446/WORlI=

GET
H2 200 portal_bottom-c70420c59df952f7ab4f8c4e9301cc86.js Show response
assets6.freshdesk.com/assets/cdn/ 631 KB
150 KB 7ms
7ms Script
text/javascript 65.9.62.5
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://assets6.freshdesk.com/assets/cdn/portal_bottom-c70420c59df952f7ab4f8c4e9301cc86.js
Requested by: Host: customercare.ikonixusa.com
URL: https://customercare.ikonixusa.com/support/home
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 65.9.62.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: 959c5d69aef8beb6bc95513c02b161e9cfee0df098358d625f9ec20c1c8cabeb

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://customercare.ikonixusa.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date: Thu, 03 Jun 2021 07:53:46 GMT
content-encoding: gzip
age: 11160754
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
x-amz-replication-status: COMPLETED
content-length: 152639
last-modified: Wed, 02 Jun 2021 14:10:42 GMT
server: AmazonS3
etag: "cf5dc467cd9e3a045c1f14c8653b1ce4"
x-amz-version-id: 5sECE66Ufbd4LpGDkaf0BLxps6pCyh6E
via: 1.1 c2b4a332b09677da722930ae336c8bfc.cloudfront.net (CloudFront)
cache-control: public, max-age=31557600
x-amz-cf-pop: FRA56-C1
accept-ranges: bytes
content-type: text/javascript
x-amz-cf-id: _NmiPjILEQ3TkXDNcZ73Mb4pRjWsqXLkG2jy-poqDThc0pU_IuHopQ==
expires: Thu, 02 Jun 2022 20:10:41 GMT

GET
H2 200 redactor-be092646867afb43e30d1067ab79c9a7.js Show response
assets8.freshdesk.com/assets/cdn/ 100 KB
27 KB 7ms
7ms Script
text/javascript 65.9.62.5
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://assets8.freshdesk.com/assets/cdn/redactor-be092646867afb43e30d1067ab79c9a7.js
Requested by: Host: customercare.ikonixusa.com
URL: https://customercare.ikonixusa.com/support/home
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 65.9.62.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: b199294fb4d2943d2ed1d59b5cc89cd190aced969503990f819aebe2fc34bf83

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://customercare.ikonixusa.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date: Fri, 03 Sep 2021 04:17:54 GMT
content-encoding: gzip
age: 3224907
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
x-amz-replication-status: COMPLETED
content-length: 27549
last-modified: Wed, 28 Oct 2020 08:09:49 GMT
server: AmazonS3
etag: "5fbc5e88348dad4b447fc3f799f7e710"
x-amz-version-id: 01VpOX3tNgFQl9n5wTxVaRpw_RRfsBVv
via: 1.1 43c19aee1cbb38bf37ea4d5265ba1f54.cloudfront.net (CloudFront)
cache-control: public, max-age=31557600
x-amz-cf-pop: FRA56-C1
accept-ranges: bytes
content-type: text/javascript
x-amz-cf-id: mHpq9y62YF88rjjP5F9n15eR8M6Bmrig6M3bhXV2NYl6H7L8sUYM0w==
expires: Thu, 28 Oct 2021 14:09:48 GMT

GET
H2 200 en-d58d68912364ea68a01bde932774f9dd.js Show response
assets10.freshdesk.com/assets/cdn/lang/ 7 KB
2 KB 18ms
7ms Script
text/javascript 65.9.62.5
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://assets10.freshdesk.com/assets/cdn/lang/en-d58d68912364ea68a01bde932774f9dd.js
Requested by: Host: customercare.ikonixusa.com
URL: https://customercare.ikonixusa.com/support/home
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 65.9.62.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: 4a75f878b88f0e355c2d9c4c8856e16e0e8e74807c9787aaba7ef13f18c8d691

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://customercare.ikonixusa.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date: Mon, 26 Jul 2021 00:31:49 GMT
content-encoding: gzip
age: 6608072
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
x-amz-replication-status: COMPLETED
content-length: 1933
last-modified: Thu, 22 Feb 2018 09:30:54 GMT
server: AmazonS3
etag: "5cc90e6b1718f786753ac05e4806240e"
x-amz-version-id: 1CcfSzWQBNlJZBWS.GO3az6FufFEeYrX
via: 1.1 c2b4a332b09677da722930ae336c8bfc.cloudfront.net (CloudFront)
cache-control: public, max-age=31557600
x-amz-cf-pop: FRA56-C1
accept-ranges: bytes
content-type: text/javascript
x-amz-cf-id: DuGA5SbA57f71ZbINV0Q7yiPR2OnpY6qCGTvCZPuHu5FgDwXvIo-tw==
expires: Fri, 22 Feb 2019 15:30:53 GMT

GET
H2 200 en-e757d3b3f03360ef6d1c7cf4264cdbb4.js Show response
assets9.freshdesk.com/assets/cdn/i18n/portal/ 5 KB
2 KB 16ms
7ms Script
text/javascript 65.9.62.5
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://assets9.freshdesk.com/assets/cdn/i18n/portal/en-e757d3b3f03360ef6d1c7cf4264cdbb4.js
Requested by: Host: customercare.ikonixusa.com
URL: https://customercare.ikonixusa.com/support/home
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 65.9.62.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: 79ce848a8333ec6f61c30328d6c9a772e236d455cef145fb3eca8f2511fe5838

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://customercare.ikonixusa.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date: Mon, 26 Jul 2021 00:08:26 GMT
content-encoding: gzip
age: 6609475
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
x-amz-replication-status: COMPLETED
content-length: 1810
last-modified: Tue, 28 Jul 2020 14:49:38 GMT
server: AmazonS3
etag: "5b38541f8690d111a94c6b49e9e1ac3c"
x-amz-version-id: Mf7Xejw.EUd_sz2l9y325KBVVogfWygY
via: 1.1 c2b4a332b09677da722930ae336c8bfc.cloudfront.net (CloudFront)
cache-control: public, max-age=31557600
x-amz-cf-pop: FRA56-C1
accept-ranges: bytes
content-type: text/javascript
x-amz-cf-id: 5jBylV3dSLgdeP9x0oV-fhStgLRWFbmDpJYt0hd13CoBlsVBlHmd0g==
expires: Wed, 28 Jul 2021 20:49:37 GMT

GET
H2 200 portal_print-a389f1ef3e87261e7264e3e70416d704.css
assets3.freshdesk.com/assets/cdn/ 2 KB
1 KB 18ms
7ms Stylesheet
text/css 65.9.62.5
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://assets3.freshdesk.com/assets/cdn/portal_print-a389f1ef3e87261e7264e3e70416d704.css
Requested by: Host: customercare.ikonixusa.com
URL: https://customercare.ikonixusa.com/support/home
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 65.9.62.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: 695f2c4e2597f47bae8e3b2a5a5899dff3803120519580b96b68b117f79b3a14

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://customercare.ikonixusa.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date: Wed, 17 Mar 2021 06:32:16 GMT
content-encoding: gzip
age: 17904845
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
x-amz-replication-status: COMPLETED
content-length: 1033
last-modified: Tue, 24 Mar 2020 06:50:01 GMT
server: AmazonS3
etag: "d11850dff0214d77e0ca18066aaceb2f"
x-amz-version-id: Lor.uLzIUzmeqh1ITn3GJDQ_m5mH1XUP
via: 1.1 c2b4a332b09677da722930ae336c8bfc.cloudfront.net (CloudFront)
cache-control: public, max-age=31557600
x-amz-cf-pop: FRA56-C1
accept-ranges: bytes
content-type: text/css
x-amz-cf-id: zh0wVkA9WuOrbOQKSdmEHBFlWvUzTOypRfQpi4tSIvMfvOEHQEMdXw==
expires: Wed, 24 Mar 2021 12:49:58 GMT

GET
DATA 200
OK truncated
/ 13 KB
0 Image
image/png

General

Check archive.org

Show headers Download Go to Show image

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 1c44ff22f7cb4add56fcb8797ef6ea7dd9fcee9fb7f34526d0321c01c5118173

Request headers

Accept-Language: de-DE,de;q=0.9
Referer
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

Content-Type: image/png

GET
H2 200 dynamic-icon-s85b95186ce.png
assets3.freshdesk.com/assets/cdn-ignored/sprites/portal/ 5 KB
6 KB 7ms
7ms Image
image/png 65.9.62.5
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://assets3.freshdesk.com/assets/cdn-ignored/sprites/portal/dynamic-icon-s85b95186ce.png
Requested by: Host: customercare.ikonixusa.com
URL: https://customercare.ikonixusa.com/support/theme.css?v=2&d=1520006115
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 65.9.62.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: e274bd42cd0ad6ac0c46c7e2bfa705d4b97c6bd0b9c736e0da2d31ffca7d3a09

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://customercare.ikonixusa.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-server-side-encryption: AES256
x-amz-version-id: OtkMivZo._BW6kssm3KKoZfdoHobArVn
via: 1.1 c2b4a332b09677da722930ae336c8bfc.cloudfront.net (CloudFront)
last-modified: Thu, 26 Oct 2017 10:22:08 GMT
server: AmazonS3
age: 30731
etag: "0cd5e700f0d1f5e0b216936c1494b2d5"
x-cache: Hit from cloudfront
content-type: image/png
date: Sun, 10 Oct 2021 03:34:10 GMT
x-amz-replication-status: COMPLETED
x-amz-cf-pop: FRA56-C1
accept-ranges: bytes
content-length: 5246
x-amz-cf-id: 4lp2UwrKn4d2KAyyq_8kOqw5ANvzKGwpMrPlrUOEVN2bPdOZ0yU0lg==

GET
H2 200 z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff0GmDuXMRw.woff2
fonts.gstatic.com/s/opensanscondensed/v15/ 16 KB
17 KB 29ms
7ms Font
font/woff2 142.250.186.99
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.gstatic.com/s/opensanscondensed/v15/z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff0GmDuXMRw.woff2

Requested by

Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,300italic,700

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

142.250.186.99 , United States, ASN15169 (GOOGLE, US),

Reverse DNS

fra24s06-in-f3.1e100.net

Software

sffe /

Resource Hash

68116287d6b99feff98ad41fa01cdc251f12b52e253bab507ed2eaa7a363e2b5

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Referer: https://fonts.googleapis.com/
Origin: https://customercare.ikonixusa.com
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date: Mon, 04 Oct 2021 18:19:17 GMT
x-content-type-options: nosniff
age: 496023
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 16256
x-xss-protection: 0
last-modified: Thu, 10 Sep 2020 17:04:37 GMT
server: sffe
report-to: {"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type: font/woff2
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
cross-origin-opener-policy-report-only: same-origin; report-to="apps-themes"
expires: Tue, 04 Oct 2022 18:19:17 GMT

Verdicts & Comments Add Verdict or Comment

94 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

1 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

			Domain/Path	Expires	Name / Value
			customercare.ikonixusa.com/	1969-12-31 23:59:59	Name: _x_w Value: 24_5

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets10.freshdesk.com
assets3.freshdesk.com
assets6.freshdesk.com
assets7.freshdesk.com
assets8.freshdesk.com
assets9.freshdesk.com
customercare.ikonixusa.com
fonts.googleapis.com
fonts.gstatic.com
s3.amazonaws.com
142.250.186.138
142.250.186.99
52.21.1.146
52.216.108.149
65.9.62.5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customercare.ikonixusa.com Open in urlscan Pro 52.21.1.146 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Detected technologies

Page Statistics

14 Requests

100 %HTTPS

0 %IPv6

5 Domains

10 Subdomains

6 IPs

1 Countries

430 kBTransfer

1460 kBSize

1 Cookies

1 Outgoing links

Page URL History

Redirected requests

14 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 1 data transactions

Request headers

Response headers

Redirect headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Verdicts & Comments Add Verdict or Comment

94 JavaScript Global Variables

1 Cookies

Security Headers

Indicators

customercare.ikonixusa.com Open in urlscan Pro
52.21.1.146 Public Scan

Screenshot
Live screenshot

Full Image

14
Requests

100 %
HTTPS

0 %
IPv6

5
Domains

10
Subdomains

6
IPs

1
Countries

430 kB
Transfer

1460 kB
Size

1
Cookies

14 HTTP transactions
1 data transactions