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Platform


Secure the Workforce


Provide users with seamless, secure, reliable access to applications and data.

Secure the Cloud


Build and run secure cloud apps, enable zero trust cloud connectivity, and
protect workloads from data center to cloud.

Secure IoT/OT


Provide zero trust connectivity for IoT and OT devices and secure remote access
to OT systems.

Secure B2B


Provide zero trust site-to-site connectivity and reliable access to B2B apps for
partners.


Why Zscaler
Leadership in AI/ML
Zscaler SASE
Zscaler SSE
Analyst Recognition
Customer Stories
Partner Ecosystem
Reduce Your Carbon Footprint

GARTNER REPORT

Zscaler: A Leader in the 2024 Gartner® Magic Quadrant™ for Security Service Edge
(SSE)

Get the report


Products


Cyberthreat Protection

Secure Internet Access (ZIA)
Secure Private Access (ZPA)
Zero Trust Firewall
Sandbox
Browser Isolation
Data Protection

Web and Email DLP
Multi-Mode CASB
Endpoint DLP
Unified SaaS Security
Gen AI Security
DSPM
BYOD Security
Zero Trust Networking

Zero Trust SASE
Zero Trust SD-WAN
Workload Communications
Zero Trust for IoT/OT
Zero Trust Device Segmentation
Digital Experience (ZDX)
Risk Management

Risk360
Unified Vulnerability Management
Breach Predictor
Deception
Identity Threat Detection and Response
Managed Threat Hunting
Business Insights
Solutions



USE CASES

Replace VPN
Stop Ransomware
Replace VDI
Secure Your Data
Optimize Digital Experiences
Deploy Zero Trust SASE
Deploy BYOD Securely
Reduce Cyber Risk
Right-Size SaaS & Office Space Footprint
Accelerate M&A and Divestitures

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Banking & Financial Services
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Australia Government
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Explore Technology Partners
Microsoft
CrowdStrike
AWS
Okta
Rubrik
SAP
USE CASES

Replace VPN
Stop Ransomware
Replace VDI
Secure Your Data
Optimize Digital Experiences
Deploy Zero Trust SASE
Deploy BYOD Securely
Reduce Cyber Risk
Right-Size SaaS & Office Space Footprint
Accelerate M&A and Divestitures
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Banking & Financial Services
US Public Sector
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Australia Government
China Government
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TECHNOLOGY PARTNERS

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CrowdStrike
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Okta
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Customer Success Story


CACHE CREEK FAST-TRACKS BUSINESS TRANSFORMATION

with the Zscaler Zero Trust Exchange




challenges

With small staff, minimize risk of disruption or breach while modernizing
security, starting with remote access



results

Implemented seamless, secure remote access and internet filtering in one day

Improves remote user experience exponentially, boosting productivity

Significantly expands talent pool for recruiting

Builds foundation for expansion of zero trust approach and business
modernization

Prevents over 100,000 policy violations and blocks over 200 threats monthly


 1. Customer Snapshot
 2. Customer Quote
 3. Customer Case Study
 4. More from This Customer
 5. Products and Solutions
 6. Related Customer Success Stories




Cache Creek Casino Resort snapshot

Cache Creek Casino Resort is one of Northern California’s largest casino-resort
destinations. Besides a world-class gaming experience with thousands of slot
machines and hundreds of game tables, it features a four-diamond-rated hotel, 10
restaurants, a 1,400-seat event center, and an 18-hole championship golf course.

Industry:

Entertainment and Hospitality

HQ:

Brooks, California, USA

Size:

2,000 employees

Download this success story as a PDF


STEPHEN BAILEY

Vice President of Information Technology, Cache Creek Casino Resort
Zscaler fast-tracked our digital transformation, allowing us to modernize both
our security infrastructure and our workplace, transforming the way we work
daily... We are more productive, efficient, and secure than we have ever been.

Customer Case Study


CYBERATTACK AND PANDEMIC PROMPT SECURITY OVERHAUL

After a cyberattack shut down operations, Cache Creek Resort and Casino knew it
needed to overhaul its security systems but the COVID-19 shutdowns made remote
access the top priority. Employees and contractors had to work offsite for the
first time, and the hardened laptops required to access the corporate network
severely hampered productivity and collaboration.

“We desperately needed better remote access,” recalled Stephen Bailey, who was
hired as Vice President of Information Technology to transform the company’s
security posture. “I wanted to leapfrog traditional VPNs and their security and
useability issues to provide a modern remote access experience that mimics being
on-premises.”


FULLY BUILT, UNIFIED CLOUD PLATFORM SIMPLIFIES SECURITY

Previous positive experience with Zscaler, its leadership position in modern
cloud security, ease of management, and multiple out-of-the-box integrations led
Bailey and his team to consider Zscaler for zero trust network access (ZTNA).
After examining alternatives, they conducted a proof of concept of Zscaler
Private Access (ZPA). ZPA connects users directly to applications—not the
network—minimizing the attack surface and eliminating lateral movement.

“No other [ZTNA] solutions came close,” noted Bailey. “For instance, the closest
competitive product needed substantial customization, including to integrate
with multi-factor authentication, whereas Zscaler Private Access is fully built
out, no customizations required. Also, the Zscaler team was far more engaged
from day one.”

In addition, as the Cache Creek team learned more about the Zscaler Zero Trust
Exchange platform, they realized they could leverage it well beyond remote
access. “We are a small team, so efficiency is critical,” said Bailey. “The more
we can simplify our overall architecture, the better. Zscaler has a holistic
approach to zero trust that makes it easier to add and adapt functionality in
the future.”

Quote

> No other [ZTNA] solutions came close … Zscaler Private Access is fully built
> out, no customizations required.”

Stephen Bailey, Vice President of Information Technology, Cache Creek Casino
Resort


SECURE REMOTE ACCESS AND INTERNET FILTERING IN ONE DAY

It was so much easier, in fact, that Cache Creek decided to implement Zscaler
Internet Access (ZIA) simultaneously with ZPA. Also, part of the Zero Trust
Exchange, ZIA is a completely integrated secure web gateway and threat
protection service delivered from the cloud. It inspects and decrypts all
traffic inline—whether destined for SaaS or internal applications, the internet,
or network services—and blocks threats no matter where users are when they
connect.

Since no infrastructure changes are required for either solution and each uses
the same agent, deployment was simple and took just one day. “We knew that
adding Zscaler Internet Access would give us further traction as we mature our
security posture,” explained Bailey. “It provides an important additional layer
of security and was easy to deploy at the same time as Zscaler Private Access,
so we thought ‘why wait?’.”

Cache Creek rolled out ZPA and ZIA to all corporate laptops as well as all Cache
Creek executives’ mobile phones and iPads, allowing them to work from anywhere
with any of their mobile devices. “We were amazed at how easy it was to roll out
ZPA and ZIA to all these devices,” noted Bailey.


VASTLY IMPROVED USER EXPERIENCE AND PRODUCTIVITY

“With Zscaler Private Access integrated with our IdP [identity provider] and
single sign-on, as soon as a user is enrolled and logged in, their remote access
is seamless,” said Bailey. “Most don’t even think about how they’re connecting
anymore. They now have the flexibility to work from any location and with a
consistent experience no matter what device they are using.”

“It doesn’t matter which device I have—laptop, tablet, or phone—or where I am,”
concurred John Meacham, Vice President of Marketing at Cache Creek. “With ZPA, I
have secure, easy access to all my notes, emails, files, and apps. I save a ton
of time not having to use a VPN or transfer notes back and forth. And the
learning curve was minuscule.”

Besides boosting productivity, easy remote access to needed applications and
resources saves Cache Creek employees significant commute time, improving their
work-life balance. The resort is 30 minutes from the nearest population center,
and travel time for many is more than an hour each way.

Quote

> Zscaler has a holistic approach to zero trust that makes it easier to add and
> adapt functionality in the future.

Stephen Bailey, Vice President of Information Technology, Cache Creek Casino
Resort


WFA ATTRACTING TOP TALENT AND EXPANDING TALENT POOL

Cache Creek has turned the flexibility to work from anywhere (WFA) into a
recruiting tool that makes Human Resources’ job much easier. The company’s IT
and Marketing departments, previously understaffed, are now growing 60% thanks
to being able to extend the talent pool well beyond Northern California. “We now
have the confidence to hire a more hybrid and full-time remote workforce,
knowing we can provide a secure on-premises experience no matter where they are
located,” claimed Bailey.

“We recently filled a key IT position by hiring an employee that will be based
in another state,” noted Bailey. “That simply wouldn’t have been possible before
implementing ZPA. Furthermore, the ability to work with modern technologies such
as the Zscaler Zero Trust Exchange platform helps attract a higher caliber of IT
and cybersecurity talent.”


ENHANCING THREAT PROTECTION AND SECURITY POSTURE

Adopting the Zero Trust Exchange platform has boosted Cache Creek’s security
posture significantly. In three months, while ZPA slashed remote access security
risks, ZIA inspected 1.7 TB of internet traffic and 24.2 million transactions
for potential threats, preventing 345,000 policy violations and blocking 629
threats, including 90 that were hidden in encrypted traffic. “We regularly see
the benefits of Zscaler protecting users from accessing malicious websites,”
said Bailey.

“Furthermore, with tight integration of ZPA and CrowdStrike, no customizations
needed, we can automatically assess device security posture before granting
access to a user,” added Bailey. “Pushing everything through the Zscaler cloud
platform lets us closely monitor and control who gets access to what and grant
access only to what they need, all via a common path.”

Quote

> We were amazed at how easy it was to roll out ZPA and ZIA to all these
> devices.

Stephen Bailey, Vice President of Information Technology, Cache Creek Casino
Resort


FOUNDATION FOR CONTINUAL DIGITAL TRANSFORMATION

In the future, Cache Creek plans to leverage the Zero Trust Exchange even more
as it moves additional on-premises services to the cloud, increases use of SaaS
solutions, and expands the concepts of zero trust and least-privileged access
internally. “As we mature our use of cloud providers and zero trust, we will be
designing our architecture with Zscaler in mind,” noted Bailey

“In a few short months, Zscaler fast-tracked our digital transformation,
allowing us to modernize both our security infrastructure and our workplace,
transforming the way we work on a daily basis,” said Bailey. “We are more
productive, efficient, and secure than we have ever been. And we’ve established
a solid foundation for the future, from a product as well as a partner
standpoint.”


LEAPFROGGING VPN TECHNOLOGY DRIVES MULTIPLE BENEFITS

Faced with a cyberattack and transition to WFA, Cache Creek Casino Resort seized
the opportunity to leapfrog VPN and other castle-and-moat security technologies
with a modern zero trust approach.

By adopting the Zscaler Zero Trust Exchange platform, including Zscaler Private
Access and Zscaler Internet Access, the team immediately boosted productivity
and improved the experience of employees and contractors. In addition, they
improved their ability to attract new talent and established a stronger, much
more agile defense to support business modernization now and in the future.


MORE FROM THIS CUSTOMER

6 things to know to modernize security and business
Read the Blog
Zscaler blocks advanced attacks with AI-driven innovation
Read the Press Release

Products

Zscaler Zero Trust Exchange™
Zscaler Internet Access™ (ZIA™)
Zscaler Private Access™ (ZPA™)

Solutions

Zero Trust App Access
Stop Cyberattacks
Protect Data


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Zscaler is universally recognized as the leader in zero trust. Leveraging the
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