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DON’T JUST COLLECT REVENUE.
COLLECT HAPPY CUSTOMERS.

InvoiceCloud provides a complete, simple, and secure electronic bill presentment
and payment solution. Our SaaS platform provides flexible and always-up-to-date
online payment solutions that can be configured to meet the unique needs of your
organization. And our simple-to-use interface engages customers throughout the
payment process to deliver your highest ever e-payment adoption rates.


[RESEARCH REPORT] THE UTILITY CSAT REPORT: IMPROVING CUSTOMER SATISFACTION WHERE
IT MATTERS MOST

New data on utility customer experience preferences and areas of dissatisfaction

GET YOUR COPY NOW


SIMPLICITY THAT WORKS.

With InvoiceCloud, your customers can move seamlessly from paper to paperless.
Our platform drives the industry’s highest adoption rates, enabling significant
benefits for our clients, including:

 * Decreased costs
 * Maximized operational efficiencies
 * Improved customer satisfaction
 * Reduced call volumes and lobby traffic

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LET YOUR CUSTOMERS PAY WHEN, HOW, AND WHERE THEY WANT.

Your customers want choices. That’s why InvoiceCloud delivers intelligent
communications and an engaging platform that prompts customers to enroll in
self-service. And our biller-branded customer portal mirrors your organization’s
branding to let customers know they’re in the right place.

Our true SaaS platform is always up to date, and enables your customers to:

 * Pay online, by text, or by phone
 * Utilize kiosks at convenient locations
 * Enroll in self-service paperless billing
 * Schedule payments or enroll in AutoPay
 * Make one-click payments through email, text, or calendar reminders

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OUR CLIENTS' RESULTS SPEAK FOR THEMSELVES.

Don’t just take our word for it. See how InvoiceCloud’s platform
has helped organizations like yours achieve real results.

Case Study


ARLINGTON WATER UTILITIES SAVES TIME AND MONEY BY INCREASING SELF-SERVICE

Read More about Arlington Water Utilities Saves Time and Money by Increasing
Self-Service
Case Study


CALIFORNIA MUTUAL SAVES TIME AND MONEY BY IMPROVING PAYMENT EFFICIENCIES

Read More about California Mutual Saves Time and Money by Improving Payment
Efficiencies
Case Study


CITY OF ROSEVILLE BOOSTS SELF-SERVICE AND PAYMENTS WITH ENHANCED CUSTOMER
EXPERIENCE

Read More about City of Roseville Boosts Self-Service and Payments with Enhanced
Customer Experience
Previous quote

> We were looking for a digital payment solution that provided a friendly user
> experience and the latest payment innovations. Invoice Cloud delivered exactly
> that, along with a seamless implementation and continued support to answer any
> questions we had.
> 
> Marianne Becker
> Secretary-Manager
> Farmers Mutual Fire Insurance Company

> Since implementing the Invoice Cloud platform, we’ve received our highest
> customer satisfaction scores ever.
> 
> Andrea Blomquist
> Utility Billing Services Manager
> City of Roseville, California

> The Invoice Cloud platform helped us cut mailed and in person payments in
> half, enabling us to shift resources to other areas of need. In fact, it
> decreased mailed in payments so much that we never fell behind on processing
> these payments in a single day in the past cycle—a first in my 20+ years of
> processing payments.
> 
> Jennifer Tomes
> Treasurer
> James City County

> Invoice Cloud’s seamless integration with our core billing system has improved
> payment efficiencies so much that we save 15 hours a week in time spent on
> reconciliations. It has made our lives so much easier, and allows us to focus
> on more strategic priorities.
> 
> Cheri Schmidt
> CFO/Vice-President
> California Mutual Insurance Company

> The Invoice Cloud platform delivered the cutting-edge online bill payment
> system we needed to improve customer engagement, enhance the user experience,
> and ultimately drive e-payment adoption to an all-time high.
> 
> David Turner
> Business Controller
> Lockhart Power Company

> We were looking for a digital payment solution that provided a friendly user
> experience and the latest payment innovations. Invoice Cloud delivered exactly
> that, along with a seamless implementation and continued support to answer any
> questions we had.
> 
> Marianne Becker
> Secretary-Manager
> Farmers Mutual Fire Insurance Company

> Since implementing the Invoice Cloud platform, we’ve received our highest
> customer satisfaction scores ever.
> 
> Andrea Blomquist
> Utility Billing Services Manager
> City of Roseville, California

> The Invoice Cloud platform helped us cut mailed and in person payments in
> half, enabling us to shift resources to other areas of need. In fact, it
> decreased mailed in payments so much that we never fell behind on processing
> these payments in a single day in the past cycle—a first in my 20+ years of
> processing payments.
> 
> Jennifer Tomes
> Treasurer
> James City County

> Invoice Cloud’s seamless integration with our core billing system has improved
> payment efficiencies so much that we save 15 hours a week in time spent on
> reconciliations. It has made our lives so much easier, and allows us to focus
> on more strategic priorities.
> 
> Cheri Schmidt
> CFO/Vice-President
> California Mutual Insurance Company

> The Invoice Cloud platform delivered the cutting-edge online bill payment
> system we needed to improve customer engagement, enhance the user experience,
> and ultimately drive e-payment adoption to an all-time high.
> 
> David Turner
> Business Controller
> Lockhart Power Company

> We were looking for a digital payment solution that provided a friendly user
> experience and the latest payment innovations. Invoice Cloud delivered exactly
> that, along with a seamless implementation and continued support to answer any
> questions we had.
> 
> Marianne Becker
> Secretary-Manager
> Farmers Mutual Fire Insurance Company

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LET’S WORK TOGETHER.

Partnering with InvoiceCloud increases your revenue, extends your solution,
increases client retention and makes your clients’ customers happier. Let’s work
together to deliver solutions customers and clients want to use.


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