broadtechsupport.co.nz
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https://broadtechsupport.co.nz/
Submission: On July 07 via automatic, source certstream-suspicious — Scanned from NZ
Submission: On July 07 via automatic, source certstream-suspicious — Scanned from NZ
Form analysis 1 forms found in the DOM
Name: wf-form-Tech-Support-Enquiry — GET https://submit-form.com/ucALNsxoW
<form id="wf-form-Tech-Support-Enquiry" name="wf-form-Tech-Support-Enquiry" data-name="Tech Support Enquiry" action="https://submit-form.com/ucALNsxoW" method="get" class="form" data-wf-page-id="661753581ccbb023b29258b6"
data-wf-element-id="d8fd9174-5417-98f8-bfae-24a22417cb08" aria-label="Tech Support Enquiry">
<p class="paragraph-5">Please take a moment to fill out the form below with your tech-related questions or service requests. <br><br>We aim to respond to all requests within one business day.<br></p><label for="Customer-name-2"
class="field-label">Your name*</label><input class="text-field w-input" maxlength="256" name="Customer-name" data-name="Customer name" placeholder="First name" type="text" id="Customer-name-2" tabindex="1" required=""><label for="Contact-number"
class="field-label">Your contact number*</label><input class="text-field w-input" maxlength="256" name="Contact-number" data-name="Contact number" placeholder="+64 22 487 5145" type="tel" id="Contact-number" tabindex="2" required=""><label
for="Email-address" class="field-label">Your email address*</label><input class="text-field w-input" maxlength="256" name="Email-address" data-name="Email address" placeholder="your.name@email.com" type="email" id="Email-address" tabindex="3"
required=""><label for="Suburb" class="field-label">Your suburb*</label><select id="Suburb" name="Suburb" data-name="Suburb" required="" tabindex="4" class="select-field w-select">
<option value="Arataki">Arataki</option>
<option value="Bellevue">Bellevue</option>
<option value="Bethlehem">Bethlehem</option>
<option value="Brookfield">Brookfield</option>
<option value="Gate Pa">Gate Pa</option>
<option value="Greerton">Greerton</option>
<option value="Hairini">Hairini</option>
<option value="Judea">Judea</option>
<option value="Kairua">Kairua</option>
<option value="Maungatapu">Maungatapu</option>
<option value="Matapihi">Matapihi</option>
<option value="Matua">Matua</option>
<option value="Merivale">Merivale</option>
<option value="Motuopuhi Island (Rat Island)">Motuopuhi Island (Rat Island)</option>
<option value="Moturiki Island">Moturiki Island</option>
<option value="Motuotau Island">Motuotau Island</option>
<option value="Ohauiti">Ohauiti</option>
<option value="Omanawa">Omanawa</option>
<option value="Omanu">Omanu</option>
<option value="Otūmoetai">Otūmoetai</option>
<option value="Papamoa Beach">Papamoa Beach</option>
<option value="Poike">Poike</option>
<option value="Pyes Pa">Pyes Pa</option>
<option value="Tauranga">Tauranga</option>
<option value="Tauranga South">Tauranga South</option>
<option value="Tauriko">Tauriko</option>
<option value="The Lakes Village">The Lakes Village</option>
<option value="Waikareao Estuary">Waikareao Estuary</option>
<option value="Waitao">Waitao</option>
<option value="Welcome Bay">Welcome Bay</option>
</select><label for="email-2" class="field-label">Is your request urgent?</label>
<div class="small-text">Please see our <a href="#" class="link">Emergency & After Hours pricing</a>
</div>
<div class="form__check-box-container"><label tabindex="5" class="w-checkbox checkbox-container">
<div class="w-checkbox-input w-checkbox-input--inputType-custom checkbox"></div><input type="checkbox" name="Urgent" id="Urgent" data-name="Urgent?" style="opacity:0;position:absolute;z-index:-1"><span class="checkbox-label-2 w-form-label"
for="Urgent">Yes, this is urgent</span>
</label></div><label for="Tech-problem" class="field-label">Your tech problem*</label><textarea class="text-field text-area w-input" maxlength="5000" name="Tech-problem" data-name="Tech problem"
placeholder="My computer keeps shutting off randomly" id="Tech-problem" tabindex="6" required=""></textarea><label tabindex="7" class="w-checkbox">
<div class="w-checkbox-input w-checkbox-input--inputType-custom checkbox"></div><input type="checkbox" name="Terms-of-Service-Privacy-Policy" id="Terms-of-Service-Privacy-Policy" data-name="Terms of Service & Privacy Policy" required=""
style="opacity:0;position:absolute;z-index:-1"><span class="w-form-label" for="Terms-of-Service-Privacy-Policy">I agree to the <a href="terms-and-conditions.html" target="_blank" class="link">Terms & Conditions</a> &
<a href="privacy-policy.html" target="_blank" class="link">Privacy Policy</a></span>
</label><input type="submit" data-wait="Please wait..." class="form-button w-button" value="Submit">
<div class="custom__form-redirect w-embed"><input type="hidden" name="_redirect" value="https://broadtechsupport.co.nz/form/success"></div>
</form>Text Content
About Services Process Pricing Tech Support WELCOME TO BROAD TECH SUPPORT, We're your friendly local technology support specialists here in Tauranga! Our goal is to simplify & provide affordable tech support for families, individuals or those with small businesses who need assistance with their everyday technology. Discover more about our services, processes & how we can simplify your tech experience below. Email us Call us ABOUT US We're here to make technology easy & accessible for everyone in our community. Whether you need help setting up devices, troubleshooting issues, or reliable tech support, we've got you covered. Our mission is to provide exceptional service, ensuring you feel confident & empowered in handling all your tech needs. With our friendly and knowledgeable team, we strive to exceed your expectations and deliver solutions that work seamlessly for you. Let's tackle your tech challenges together and make technology a source of convenience & joy in your life. NEED IMMEDIATE SUPPORT? Contact us now OUR SERVICES Our personalised services cater to all your needs, whether it's upgrading your computer, setting up your home network or keeping your data safe. Don't worry if tech jargon isn't your thing - we're here to explain everything in plain language & provide solutions that work for you. Explore our services below and let us help you navigate the world of technology with ease. WHAT WE CAN HELP WITH Computer upgrades, repairs & servicing * Boost your computer's performance with expert & thoughtful upgrades * Trust us with reliable repairs for any computer issues, both hardware & software * Keep your computer healthy & problem-free with our comprehensive servicing * Enjoy personalised solutions tailored to your needs & budget Internet, home network & smart devices * Get help setting up & optimising your home internet connection * Ensure seamless connectivity across all your devices * Set up & troubleshoot smart devices like smart speakers, lights, & security cameras * Strengthen your home network for better coverage & performance Data recovery, cloning and back-ups * Recover lost files & data from your devices * Safely clone your data to another drive or device * Set up reliable back-ups to protect your important files * Make sure your data is safe & accessible when you need it Malware removal & prevention * Remove harmful viruses & malware from your devices * Protect your computer & devices from future infections * Ensure your digital security with effective prevention measures * Keep your data & privacy safe from online threats Small Business IT Support * Smooth transactions with our setup & support for EFTPOS & POS systems * Reliable setup & maintenance of your business internet & network infrastructure * From installation to troubleshooting, we handle all your computer & printer needs * Setup & support for audio systems & stocktaking equipment to keep your business running efficiently Something else? If you don't see what you need listed here, don't worry! We're here to help troubleshoot any issues you encounter. Simply reach out to using the button below with your issue, & we'll promptly get in touch with you. We look forward to assisting you! Get in touch OUR PROCESS 1. Get in Touch Reach out to us with your tech issue, by either using the form below or over email/phone 2. Diagnose the Problem We'll work with you to carefully investigate the problem to understand what's going wrong 3. Onsite or Remote Assistance We'll either visit you on-site or connect remotely to address the issue 4. Resolve and Fix We'll work efficiently to solve the problem & get you back on track OUR PRICING At Broad Tech Support, we believe in fair pricing and providing excellent value for our services. We'll discuss the issue to give you a rough estimate based on its complexity. Any changes to the estimate will be discussed with you before we proceed. Payment is due within upon completion of the job once the final quote is accepted. If parts are needed, you'll only cover the cost of the items in addition to the service fee. If you have questions about the above information, please don't hesitate to reach out. You can also find our terms & conditions here. GENERAL AFTER HOURS / EMERGENCY Remote Assistance * Minimum charge: $24 (including GST) for the first 15 minutes. * Additional time: $24 (including GST) per 15-minutes. * No call-out fee for remote assistance. On-Site Assistance * Minimum charge: $96 (including GST). * Call-out fee: $20 (including GST). * Service rate: $24 (including GST) per 15 minutes. Remote Assistance * Minimum charge: $48 (including GST) for the first 15 minutes. * Additional time: $48 (including GST) per 15-minutes. * Remote assistance fee: $20 (including GST). On-Site Assistance * Minimum charge: $192 (including GST) * Call-out fee: $40 (including GST). * Service rate: $48 (including GST) per 15 minutes. SEE WHAT OTHERS SAY 13/04/24 Slow personal computer "Preston from Broad Tech Support recently helped me with my computer problems. He explained what was going wrong with my computer and why, in simple language that I could understand. He remedied the problems, telling me what he was doing. I'd recommend him for anyone with computer issues - he knows his stuff really well, is honest and personable." Dianne - Educarer 13/05/24 Home office, printer, device connectivity, set-up & training "Broad Tech Support did a great job in sorting various devices and printer issues. An affordable service without complicated jargon, I would recommend" Tony Baker View full review 20/04/24 Smart TV & networking "The service Preston provided was amazing. He is a professional, personable young man, who at no time made me feel inadequate, lacking IT knowledgr. He reconfigured my TV, taking away cords that l had been advised to buy and returned my tv to the normal Freeview channels that l had been unable..." Helen Mckinley - Teacher View full review 20/05/24 Malware, lost files "My dad was having issues with malware on his laptop and Preston was able to talk to him, work out the issues as well as dial on to his computer remotely and get rid of it as well as install malware protection and recover lost/damaged files very quickly and easily. Thanks mate." Brent R - Electrician Via Facebook 20/05/24 Tech assistance "Preston has helped me when I've ran into troubles with techy situations. He is extremely patient and non-judgmental when it comes to computer problems. Thanks for all your help!" Taylor N - Digital Account Manager View full review 26/05/24 Network switch installation, data cabinet servicing, custom phone line "Preston's service is professional, timeley and cost efffective. Highly reccomended!" Taylor N - Digital Account Manager Via Google Reviews CONTACT US Broad Tech Support is based in Bethlehem, Tauranga - serving the wider Bay of Plenty region. After hours support is available, please see our Emergency & After Hours pricing for more information. Monday - Friday: 9:00am - 4:00pm Saturday - Sunday: Emergencies or urgent requests only After hours: Emergencies or urgent requests only Broad Tech Support, Bethlehem, Tauranga, 3110, hello@broadtechsupport.co.nz, +64 22 487 5145 Please take a moment to fill out the form below with your tech-related questions or service requests. We aim to respond to all requests within one business day. Your name*Your contact number*Your email address*Your suburb* Arataki Bellevue Bethlehem Brookfield Gate Pa Greerton Hairini Judea Kairua Maungatapu Matapihi Matua Merivale Motuopuhi Island (Rat Island) Moturiki Island Motuotau Island Ohauiti Omanawa Omanu Otūmoetai Papamoa Beach Poike Pyes Pa Tauranga Tauranga South Tauriko The Lakes Village Waikareao Estuary Waitao Welcome Bay Is your request urgent? Please see our Emergency & After Hours pricing Yes, this is urgent Your tech problem* I agree to the Terms & Conditions & Privacy Policy Thank you! Your submission has been received! Oops! Something went wrong while submitting the form. * About * Services * Process * Pricing * Contact * Back to top * Call us * Email us * Terms & Conditions * Privacy Policy 2024 © Broad Tech Support