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URL:
https://isg-one.com/
Submission: On February 06 via manual (February 6th 2024, 9:50:04 am UTC) from BE — Scanned from NL

Form analysis
2 forms found in the DOM

GET /contact-us

<form class="js-validate align-items-center nav-cta" action="/contact-us" method="get" novalidate="novalidate">
  <div class="input-group">
    <input type="hidden" class="contact-cta form-control" name="Web_Page_Referrer__c">
    <div class="input-group-append">
      <button type="submit" class="contact-btn btn btn-block btn-teal px-4" formaction="/contact-us">Contact Us</button>
    </div>
  </div>
</form>

GET /contact-us

<form class="js-validate w-80 mt-n2 mb-1 ml-lg-auto" action="/contact-us" method="get" novalidate="novalidate">
  <div class="input-group w-100">
    <input type="hidden" class="contact-cta form-control" name="Web_Page_Referrer__c">
    <div class="input-group-append w-100">
      <button type="submit" class="contact-btn btn btn-block btn-teal px-4" formaction="/contact-us">Contact Us</button>
    </div>
  </div>
</form>

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Research

INTELLIGENT AUTOMATION SOLUTIONS PLAY A CRUCIAL ROLE IN DRIVING BUSINESS GROWTH
STRATEGICALLY

The intelligent automation services market in the U.S. and around the globe is
undergoing dynamic changes driven by the integration of advanced technologies, a
focus on hyperautomation, the shift towards cloudcentric
solutions, increased emphasis on security and compliance and a growing trend
towards customer-centric offerings. IT service providers play a pivotal role in
shaping and delivering these trends as they cater to
businesses’ evolving needs in an increasingly automated landscape.

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Research

“MORE FOR LESS” IS THE OPERATING MANTRA FOR THE TELECOM, MEDIA AND ENTERTAINMENT
INDUSTRY

Over the last couple of years, North American telecom, media and entertainment
enterprises have navigated through inflation, continued competition, regulatory
hindrances, layoffs and disruption of business models. With the widespread
rollout of 5G and fiber-to-the-x (FTTx), growth in data traffic
continues unabated. Enterprises are balancing variety, accessibility and quality
of content with freemium models. Technological advancements have however reduced
data carriage costs, accommodating users in a regulated industry where spectrum
and customer attention are always scarce.

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Research

ANALYTICS INVESTMENTS IN DATA AND CLOUD ARE THE CORNERSTONES FOR DEPLOYING AND
SCALING GENERATIVE AI

The year 2022 left a marked impact on the global and U.S. analytics market
with Generative AI (GenAI) and large language models (LLMs) getting
unprecedented attention and playing a substantial role in driving growth. In
2023, enterprises and providers were making investments and taking initiatives
to convert the GenAI hype into reality by generating the necessary momentum.
This momentum, with the backdrop of enterprises increasingly relying on
data-driven decision-making, further propelled the growth of the analytics
market in the U.S. Ongoing economic uncertainty combined with reduced consumer
activity has pushed enterprises to seek new ways of generating revenue, based on
strong data-led business decisions.

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Research

RISK MANAGEMENT IS ESSENTIAL FOR AI AND GENERATIVE DEVELOPMENT

The recent launch of the AI Alliance, a coalition of more than 50 corporations
and research institutions engaged in artificial intelligence (AI) development
(including AMD, CERN, Cornell University, Dell Technologies, IBM, Intel, Linux
Foundation, Meta, NASA, Oracle, ServiceNow and Sony Group), aims to achieve the
following objectives:

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Research

EVALUATING THE IMPACT OF GENERATIVE AI BENEFITS ON GRC PRACTICES

Governance, risk management and compliance are essential tactics for a
successful organization. Effective GRC practices help organizations achieve
business objectives, mitigate risks and ensure compliance with laws and
regulations. As a chief information officer or IT leader, it is important to
evaluate new technologies and determine their impact on the business, including
whether they fit within the scope of current GRC programs and processes.

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Research

TAP INTO AI TO DO MORE BY DOING LESS

Doing more by doing less means using artificial intelligence and related
technologies to make financial planning and analysis organizations more
productive. By eliminating low-value and unproductive work, AI enables FP&A
teams to free up considerable time for more useful and consequential
forecasting, planning, budgeting, analysis and reporting. AI isn’t some far-off
capability.

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Research

GENERATIVE AI USHERS IN A NEW AGE OF CONTENT AND MODEL CREATION

Generative AI is a class of artificial intelligence used to generate new,
seemingly real content. Broadly speaking, AI has traditionally been used to
identify patterns in data and apply those patterns to categorize and predict
behaviors. For instance, it can organize customers into groups (or clusters)
with similar characteristics, or predict which customers are most likely to
respond to certain offers.

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Research

AUTOMATION, AUGMENTATION AND AUTONOMY ARE CONSOLIDATING TO ENHANCE BUSINESS
PRODUCTIVITY

Changing market dynamics drive the functional architecture design, including
intelligent capabilities and human augmentation, to amplify performance. The
performance component has expanded beyond speed and incorporates efficiency,
experience and economics, directly impacting all value chain stakeholders. With
the introduction of emerging technologies, humanmachine augmentation can
seamlessly manage more complex activities than ever before. The independent
software vendors (ISVs) market is evolving with the emergence of platforms
that connect and integrate solutions, capabilities and products to develop
offerings specific to an industry, persona and function. This drives innovation
to introduce autonomy and intelligent orchestration that helps automation drive
changes to the next level. Once there is a clear vision and path for
automation, augmentation and autonomy, businesses aim to extract intelligence
and build visualization panes that present actionable information.
This enterprise intelligence visualization practice is driven by analytics and
data sciences converging with ML on a platform-like offering to drive deep
business insights.

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Research

THE MANUFACTURING INDUSTRY IS UNDERGOING A MAJOR SHIFT IN THE USAGE OF
TECHNOLOGIES ACROSS THE VALUE CHAIN

The manufacturing industry has undergone a dramatic transformation over the
years and more so recently. Rising inflation, regional conflicts, supply chain
issues and talent management (attracting and retaining employees) are some
pressing issues the industry faces. Thus, companies are looking to embrace
digital transformation initiatives in smart manufacturing, supply chain and
aftermarket services. A recent ISG study on smart manufacturing reveals that
productivity improvements, cost savings and supply chain resilience are the
biggest motivators for starting smart manufacturing initiatives. Modern
manufacturing firms also need a well-defined aftermarket sales and service
strategy to drive CX and operational efficiency by integrating aftermarket
offerings into core business processes.

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Research

MULTICLOUD STRATEGY AND FINOPS ARE FOUNDATIONAL ELEMENTS FOR MIGRATING TO PUBLIC
CLOUD ENVIRONMENTS

The widespread adoption of cloud technology in the U.S. is fueling innovation
and improving CX. It has pushed enterprises to make significant investments in
migrating to public cloud infrastructure. In the last four quarters, ISG has
observed a steady demand for cloud computing in the region, mainly due to the
increasing digitalization of business operations and the growing need for
high-performance computing solutions for business-critical workloads. This
demand is primarily driven by the rapid expansion and evolution of various
technological segments, with application modernization and AI and ML
technologies leading the charge. Enterprises in the U.S. are also looking to
reengineer their legacy software applications to align them with current
business needs and next-generation cloud infrastructure.

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Research

CLOUD-NATIVE IMPLEMENTATIONS HELP MAXIMIZE BUSINESS VALUE AND OPTIMIZE COSTS

In the wake of the pandemic, organizations have found it essential to embrace
cloud technologies to be able to continue on their journey toward achieving
digital excellence. As organizations must embrace cloud technologies to
sustain their growth momentum, creating a resilient and comprehensive strategy
for adopting multiple cloud platforms has become a pivotal driver for growth.
Amidst this, organizations grapple with security concerns, cost overruns and
operational inflexibility due to the unoptimized utilization of cloud resources,
resulting in increased system downtimes and rising cloud bills.

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Research

INSURANCE CARRIERS WILL PROGRESS GRADUALLY TOWARD BECOMING FULLY DATA-DRIVEN AND
TECH-ENABLED

Insurers face some unusual challenges such as responding to the rapidly
evolving risk landscape due to extreme weather conditions, increased
cyberattacks and their ever-changing forms, consistent hyper-inflation scenarios
amid perpetually uncertain macro-economic situations. Catering to
the fast-changing insurance needs of customers with the correct value
proposition at an optimal price is tough within the present business and IT
landscape.

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