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Contact us Careers
   Contact us Careers
 * Solutions Next
   
   
   SOLUTIONS
   
    * Customer Experience Transformation
    * Customer Service Outsourcing
    * Sales, Upgrades and Retentions
    * Customer Insights and Analytics
    * Contact Centre Software
    * Payment Support & Debt Collection
   
   Whitepaper
   
   PEOPLE ARE THE BIGGEST DISRUPTERS
   
   >
   
   Kura
   
   READY TO BECOME A KURA PARTNER?
   
   >
 * Industries Next
   
   
   INDUSTRIES
   
    * Financial Services
    * Energy and Utilities
    * Retail and eCommerce
    * Telecommunications
    * Charity
    * Healthcare
   
   Whitepaper
   
   PEOPLE ARE THE BIGGEST DISRUPTERS
   
   >
 * About Us Next
   
   
   ABOUT US
   
    * Our Vision
    * Our Values
    * Our Locations
    * Leadership
    * Corporate Social Responsibility
   
   Whitepaper
   
   PEOPLE ARE THE BIGGEST DISRUPTERS
   
   >
 * Insight




GIVING ORGANISATIONS THE POWER TO THRIVE AND GROW


CUSTOMER EXPERIENCE TRANSFORMATION


CUSTOMER SERVICE OUTSOURCING

Sales, Upgrades and Retentions


SALES, UPGRADES AND RETENTIONS


CUSTOMER INSIGHTS AND ANALYTICS


CONTACT CENTRE SOFTWARE

Payment Support & Debt Collection


PAYMENT SUPPORT & DEBT COLLECTION

INDUSTRIES


SOLUTIONS PERFECT FOR YOUR INDUSTRY

As the UK's Largest Independent Outsourcer, with over 2,000 people across the UK
and South Africa, we specialise in providing a tailored solution and 360 degree
approach.

View all industries
Previous

HEALTHCARE

We support medical staff across the UK, giving them first-class legal employment
advice.

See industry and case studies

CHARITY

Our client is a charity for older people, offering information and advice across
England on topics such as Social Care, Welfare Benefits, Health and Wellbeing.

Charity

RETAIL AND ECOMMERCE

Whether working with the world's biggest cosmetics brand as they experienced
exceptional growth or increase customer value for telecommunications, our
experience is unrivalled.

See industry and case studies

ENERGY AND UTILITIES

We have exceptional experience working with the top 5 utilities companies across
the UK. In a tightly regulated sector where customers will switch for a better
deal, customer service really matters.

See industry and case studies

TELECOMMUNICATIONS

Working with the UK's largest telecommunications company, we have helped to
increase customer value and provide exceptional customer service.

See industry and Case Study

FINANCIAL SERVICES

Like our own ethos, the insurance sector is centred around the customer. In an
industry where products are tailored around the customer's specific situation.

See industry and case studies

HEALTHCARE

We support medical staff across the UK, giving them first-class legal employment
advice.

See industry and case studies

CHARITY

Our client is a charity for older people, offering information and advice across
England on topics such as Social Care, Welfare Benefits, Health and Wellbeing.

Charity

RETAIL AND ECOMMERCE

Whether working with the world's biggest cosmetics brand as they experienced
exceptional growth or increase customer value for telecommunications, our
experience is unrivalled.

See industry and case studies

ENERGY AND UTILITIES

We have exceptional experience working with the top 5 utilities companies across
the UK. In a tightly regulated sector where customers will switch for a better
deal, customer service really matters.

See industry and case studies

TELECOMMUNICATIONS

Working with the UK's largest telecommunications company, we have helped to
increase customer value and provide exceptional customer service.

See industry and Case Study

FINANCIAL SERVICES

Like our own ethos, the insurance sector is centred around the customer. In an
industry where products are tailored around the customer's specific situation.

See industry and case studies

HEALTHCARE

We support medical staff across the UK, giving them first-class legal employment
advice.

See industry and case studies

CHARITY

Our client is a charity for older people, offering information and advice across
England on topics such as Social Care, Welfare Benefits, Health and Wellbeing.

Charity

Next


I REALLY LOVE MY ROLE AT KURA, I FEEL VALUED AND EVERY DAY IS DIFFERENT

Stephanie, Insurance Advisor

12M+

INTERACTIONS EVERY YEAR

50+

Client Net Promoter Score

90%+

KPI Performance Delivery

40%+

Cost Saving Solutions

2000+

EMPLOYEES

73%

OF OUR PEOPLE LOVE THEIR JOB

12M+

INTERACTIONS EVERY YEAR

50+

Client Net Promoter Score

90%+

KPI Performance Delivery

40%+

Cost Saving Solutions

2000+

EMPLOYEES

73%

OF OUR PEOPLE LOVE THEIR JOB

12M+

INTERACTIONS EVERY YEAR

50+

Client Net Promoter Score

90%+

KPI Performance Delivery

40%+

Cost Saving Solutions

 * 1
 * 2
 * 3
 * 4
 * 5
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Kura Images Copy 14@1x

CAREERS


WE ARE UNRIVALLED IN DEVELOPING PEOPLE

Every year we devote over 750,000 hours to training to make our people the very
best advisors in the industry.

See vacancies Find out more

INSIGHTS


THE LATEST INSIGHT FROM KURA

All insights
Reception

INDEPENDENT OUTSOURCER CELEBRATES INTERNATIONAL MILESTONE

Kura exterior

UK’S LARGEST INDEPENDENT OUTSOURCER ANNOUNCES INTERNATIONAL GROWTH

Aerial,View,Of,Durban,City,,South,Africa

UK’S LARGEST INDEPENDENT OUTSOURCER INCREASES HEADCOUNT TO 600+ IN SOUTH AFRICA

Carers First

CARERS FIRST TO ENHANCE HELPLINE SERVICE FOR CARERS WITH SUPPORT FROM KURA


TALK TO US ABOUT OUR SOLUTIONS

 * Become a partner
 * Careers

 * 
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 * 

Solutions
 * Customer Experience Transformation
 * Customer Service Outsourcing
 * Inbound Customer Service
 * Sales, Upgrades and Retentions
 * Customer Insights and Analytics
 * Contact Centre Software

Careers
 * Vacancies
 * Culture
 * Training and Development
 * Benefits

Other useful links
 * Our Locations
 * Industries
 * About Us
 * Insight
 * Become a Partner
 * Modern Slavery Policy

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