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AMELIA, THE TRUSTED LEADER IN ENTERPRISE AI




WHAT’S NEXT IN GENERATIVE AI FOR THE ENTERPRISE

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THE ENTERPRISE LEADER IN TRUSTED AI

Companies worldwide depend on Amelia digital agents to enhance call centers,
customer service and user experiences. Powered by Conversational AI, Amelia
manages millions of tasks at scale in banking, insurance, healthcare and other
industries.

A Digital Agent
 * A Digital Agent
 * Builds Digital Agents
 * Never Stops Learning
 * More Than a Chatbot
 * Speaks Your Language
 * Always Available


A DIGITAL AGENT



Amelia digital agents provide virtual customer service and IT support, and
alleviate pressures in understaffed call centers.


BUILDS DIGITAL AGENTS



Amelia offers the only solution in the market that creates digital agents on its
own. It’s AI building AI.


NEVER STOPS LEARNING



Digital agents from Amelia gain new knowledge and skills from every user
conversation and interaction.


MORE THAN A CHATBOT



Simple chatbots are just for FAQs. Amelia digital agents can do so much more.


SPEAKS YOUR LANGUAGE



Amelia digital agents speak 100-plus languages for clear communication and
personalized services.


ALWAYS AVAILABLE



Users can communicate with Amelia digital agents by voice, chat, text — any
channel they need.




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AMELIA BY THE NUMBERS

As the enterprise leader in Trusted AI, our digital agents deliver real business
value.

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 * 0
   ACTIVE USERS
   
   Amelia is well-equipped to transform companies with large customer bases,
   such as one global firm where digital agents support more than 9 million
   active users.


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   LANGUAGES
   
   Quality customer service requires clear communication. Amelia digital agents
   speak 100-plus languages for personalized experiences.


 * 0+
   INTEGRATIONS
   
   Amelia's integrations are built on Apache Camel, an open-source framework
   with thousands of integration templates.


 * 0%
   SATISFACTION
   
   Amelia digital agents build customer loyalty — 9 out of 10 consumers at one
   global brand give Amelia top service scores.


 * 2023 GARTNER® MAGIC QUADRANT™ FOR ENTERPRISE CONVERSATIONAL AI PLATFORMS


GLOBAL BRANDS, PROVEN SUCCESS

Some of the world's largest companies depend on Amelia for customer service, IT
support, new digital services and more.


 * ALCATEL LUCENT
   
   Alcatel-Lucent Enterprise partners with Amelia to improve call center
   customer experiences and operations.


 * ASICS
   
   The global sports company utilizes Amelia digital agents to improve customer
   experiences.


 * AVEANNA HEALTHCARE
   
   Aveanna Healthcare, a Pediatric and Adult Home Health provider, deployed
   Amelia to handle time-consuming, repetitive employee requests through Workday
   and two mobile apps.


 * CALIFORNIA CASUALTY
   
   California Casualty (CalCas), a leading auto and home insurance carrier, is
   integrating Amelia into its front-line customer service operations.


 * CGI
   
   CGI leverages Amelia as a Virtual Engineer to improve its automation and
   monitoring capabilities.


 * CHEMOURS
   
   The Chemours Company (Chemours), a global leader in the chemical industry,
   deployed Amelia to enhance services for its employees and contractors.


 * DATACOM
   
   Amelia set to enhance employee experiences by delivering instant, human-like
   service desk support for Datacom, Australasia's largest homegrown tech
   company.


 * FUJITSU
   
   Fujitsu, a top 10 global IT service provider, deployed Amelia as the
   cornerstone of its Intelligent Automation Platform (IAP).


 * NTT DATA
   
   NTT DATA, a part of NTT Group, is a trusted global innovator of IT and
   business services.


 * KENNETH S. NUGENT, P.C., ATTORNEYS AT LAW
   
   Amelia is deployed as a digital legal assistant for the premier law firm’s
   intake specialists, receptionists and legal teams.


 * RESORTS WORLD LAS VEGAS
   
   Resorts World Las Vegas hired Amelia, renamed RED, as the resort's digital
   concierge. RED provides a variety of services for resort guests and
   employees, including check-in and check-out, dinner reservations, booking
   time off and more.


 * SEGUROS SURA CHILE
   
   Seguros SURA, a leading insurance provider and subsidiary of Grupo SURA,
   deployed Amelia as a customer care virtual assistant to help customers with
   their insurance policy, claims status or general insurance-related questions.


 * TELEFÓNICA
   
   Telefónica, the Spanish multinational telecommunications company, deployed
   Amelia to replace its legacy IVR system as a voice-based customer service
   agent for its Peruvian contact centers to handle all calls received to its
   hotlines.


 * TELENET
   
   Telenet deployed our Conversational AI platform to differentiate its
   front-line customer service operation with omnichannel customer support.


 * TOYOTA FINANCIAL SERVICES ESPAÑA
   
   Toyota Financial Services España (TFS España), a subsidiary of Toyota
   Financial Services Corporation (TFSC), deployed Amelia as its customer care
   virtual assistant to improve operational efficiency and reduce response times
   to customer requests.


 * UNISYS
   
   Amelia and Unisys Corporation have embedded cognitive AI capabilities within
   InteliServe™, the Unisys workplace automation platform.


 * VISIONWORKS
   
   Visionworks deployed Amelia as its virtual specialist for customer service
   and engagement, interacting with users to schedule/confirm eye appointments,
   conduct follow-ups, and initiate patient outreach via phone, mobile and text.

See Who Has Hired Amelia


RECOGNIZED FOR INDUSTRY LEADERSHIP

Amelia is repeatedly recognized by third-party analyst firms for industry
leadership in Conversational AI, digital agents, vertical reach and innovation.
Don't take our word for it — review our analyst recognitions from the past
several years.



Learn More


CONTACT US

Empower your business with digital agents from the enterprise leader in Trusted
AI.

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