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Submission Tags: falconsandbox
Submission: On October 23 via api from US — Scanned from CA
Submission Tags: falconsandbox
Submission: On October 23 via api from US — Scanned from CA
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Text Content
Skip to main content Back to Docusign.com * Get Started * Get Inspiration * * * Get Inspiration * Inspiration Hub * Agreement Insights11 * On-demand6 * Community Spotlights10 * Tips from Docusign23 * What's New at Docusign5 * Discussion * * * Community * Recently Active Topics * Unanswered Questions * What's New * Community Announcements24 * Say Hello12 * IAM Applications * Docusign IAM for Sales5 * Docusign IAM for CX3 * Docusign IAM Core5 * Platform Services * Docusign Maestro137 * Docusign Navigator7 * Docusign App Center11 * Data Verification10 * Docusign Admin213 * Docusign Monitor6 * Core Capabilities * eSignature4859 * CLM236 * Web Forms96 * Identify36 * DocGen32 * Rooms53 * Developer * eSignature API259 * Extension Apps7 * Maestro API5 * Web Forms API5 * Embedded Signing29 * Docusign Connect23 * Go-live19 * SDKs37 * Salesforce/Apex Toolkit21 * Mobile SDKs5 * General61 * Extensions * IDV Premier8 * DocGen for eSignature6 * Notary23 * Payments37 * Mobile41 * Integrations * Salesforce203 * Google10 * Microsoft135 * Workday12 * ServiceNow4 * Other102 * Community FAQ Center * Using the Community8 * FAQs4 * Groups * Events * Ideas * Learn * * * Customer * Developer * * Ask the Community * Login * Home * Community * Core Capabilities * eSignature ESIGNATURE Have Docusign eSignature questions? Find answers here! * 4,856 Topics * 14,537 Replies Subscribe When you subscribe we will email you when there is a new topic in this category 4856 Topics Recently Active Most Replies Most views Newest First H Houseoframos12Newcomer asked in eSignature verify forged Document I was signed up to a loan contract I never actually signed. The finance company are refusing to give me certain docs pertaining to the loan. On the loan agreement they did send, it is docusigned. It has an envelope ID, but should there be an IP address to track location or how can I prove it is a forged doc? 0 5397 A 1 month ago R remakerNewcomer asked in eSignature Signed documents not in my free account. How do I find documents that others have sent me that I have signed? It seems like my email may be associated to multiple accounts. The account that I can log in to, 29922419, is NOT receiving documents that I signed related to that associated email address. How can I make sure that 3rd party docusign agreements sent to my email get associated to my active account? And can I archive other signed docs into that account if I have the security keys for them? I can reach \old documents from my email links but I would like them all collected in my account. 0 5412 R 57 minutes ago B BlaineNewcomer asked in eSignature email issue My issue is that a client’s DocuSign requests are rejected as “The email account that you tried to reach does not exist,” but regular emails to the same address go through. Not sure why the DocuSign emails are being flagged as “wrong address.” 0 154 B 1 hour ago X Xenna.cbNewcomer asked in eSignature Signing: choosing to sign one of two options. For the following section, the Institutional Certification needs to be an either/or. If they complete the first box and sign, they do not need to complete the second box and sign. How do I create sign one of the two options? 1 642 C 2 hours ago E EnhanceCCMNewcomer asked in eSignature Signer getting an error message I sent out a document for a number of signers to execute with their signatures - one of the signers is receiving a “not all tags are closed” error message and is not able to sign the document. Any ideas as to the cause and how to solve? Urgent situation. Thanks! 0 102 C 2 hours ago D dsmith1Newcomer asked in eSignature How to Send from Generic ID I need to send the same form to thousands of people. In test, the form sends for with my email id as the sender. How can I change the final version so that it replaces my email with a generic company id? 0 31 C 2 hours ago M mr1Troubleshooter asked in eSignature Left menu settings Hello All: Is there any way to change the settings on the left menu? (the one that begins: ‘Start’ , ‘Shared Access’, ‘Envelopes’...) I’d prefer that it remain fully open - so I don’t have to keep clicking “show more” whenever I refresh/move to another page. The two categories I use most are “Completed” and “Waiting for Others” - which means extra clicks to get to “Waiting for Others”. thanks mr1 0 133 N 3 hours ago N NikitaTestObserver posted in eSignature Docusign Sender Hi Team, why its always showing account owner name instead of sender when sender sent document for signature in docusign? 0 10 N 4 hours ago M MThornicroftNewcomer asked in eSignature Bulk Send - Line break / carriage return in CSV Hi All, Is it possible at all to have a line break, e.g. \r\n within the CSV for particular text fields? An example would be a custom field for addresses, so rather than have: 1 The Close, Best City, BC01 0BC Instead it’s: 1 The CloseBest CityBC01 0BC I’ve tried a few variations (\r\n, \r, \n, \\n, \\r) but each time the backslash just escapes the next character and returns whitespace rather than a line break. I’ve also tried double quotes around the text with an actual new line but the import process then thinks this is a new row. Thanks,Matt 0 201 C 4 hours ago S ssadNewcomer asked in eSignature Passport not working to verify identify Hello, I am having issues getting verified based on my passport. I have tried many different things from clearing cache, to using wifi vs data, using different phones, computer combinations. Nothing is working. Here is the history log that I get. Does anyone have any ideas what else I can suggest the sender to do to make this work? Thank you. Sam 0 20 S 4 hours ago H Hitoshi Nakajima asked in eSignature Identification process for qualified electronic signatures that comply with eIDAS last year, I went through the Identification process where the signatory presented his passport to a DocuSign verification officer via webcam, and after having the officer confirm his identity, he obtained a security code for qualified electronic signatures via SMS and then executed a qualified electronic signature.I don’t remember what I should select to go through the same procedure as last time in the DocuSign’s platform, where the verification officer confirms the signatory’s identity via webcam. Is this identification procedure no longer available? On the other hand, when I used the “DocuSign ID Verification for EU Advanced with Liveness” method of Identity Verification this time, I was able to proceed to the electronic signature without speaking with the verification officer via webcam, simply by taking a picture of my passport and a video of my face. Does an electronic signature in this procedure count as a valid qualified electronic signature that complies with eIDAS? 0 70 H 4 hours ago T terrydhf2024Newcomer asked in eSignature Invoices email to me automatically Hi there, I can’t find a way to get docusign to send our billing invoices to us monthly by default/automatically? Without me logging in and downloading. How do I do this? 0 81 C 4 hours ago J JinxNewcomer posted in eSignature Completed Docusign in account but not me Logged into my account after some weird emails and I see a completed Docusign in my account but I didn't sign anything. It's definitely scam but is there any need to be concerned about someone using my signature? 0 1304 S 5 hours ago D DRWNewcomer asked in eSignature NOTICE: CHANGES TO INVOICE TAXATION Hi DocuSign, I received an email from DocuSign Tax Department <taxid@docusign.com> advising me to update ABN information. I found it weird as I am pretty sure that I have already provided an ABN when I Sign up with DocuSign. Please see attached the details of their email and DocuSign IT Team, please do something about this scam. They are using your name and it’s very deceptive, they need to stop. If it turns out that this is legit, please let me know so I can make necessary update to the account. 0 61 6 hours ago P Pallavi H PNewcomer asked in eSignature witness signing option affecting envelope count? If we activate witness signing option, does it impact the consumption of DocuSign envelopes. The document signed by one person, then one envelope is used. Now that we have a witness and a person signing does this consume 2 envelopes ? 0 61 6 hours ago A AdamOCNew Voice asked in eSignature Fields always on last page of a template Hi, I am looking to see if there’s a way to create an envelope template and have certain fields always on the last page or second to last page of a document regardless of the amount of pages in the document. Thanks in advance for any help. 0 154 C 6 hours ago N NicolasNewcomer asked in eSignature Add a signee on the way Please note that we have an enquiry related to the signing order and I don’t know how I can request support on it. Can you please assist me? The enquiry relates to the case as this is descripted below: A user inputs a document for signature with 5 signees in sequence. On the way the 4th signee would like to add a new user as 5 (number 5 user will be 6). Kindly advise if this is possible and if yes please guide me how I can do it. 0 31 6 hours ago R RefundNewcomer asked in eSignature Refund My subscription was only for a month, but you renewed it automatically without my consent. Therefore I'd like to refund it. 0 51 6 hours ago M Mounika GangalaNew Voice asked in eSignature Account Admin Access Hi, I have an Org admin privilege and I’m trying to add myself as an account admin for couple of accounts underneath the Org, but I couldn’t find the DS admin option in eSignature. is it because only an account admin with ‘DS admin’ privilege can grant me access? Thanks, Mounika 0 81 6 hours ago M MairingdaoObserver asked in eSignature How to change an envelope recipient without losing the already filled fields ? How do I change an Envelope’s recipient without losing the tab values that may already have been filled by the previous user using esign api ? Few things I have found and triedcollaborative fields are persisted over recipient updates update recipient removes the fields that were filled by the previous recipient (using Finish Later option) If update follows the following steps1. mark all fields for recipient as shared: true using updateRecipientTabs api 2 update recipient 3 reset changes done in step 1 This works but it looks like a lot of over complication. 0 71 6 hours ago E ElisaReinaudoNewcomer asked in eSignature Chaining co-dependent documents for signature with a single sendout Hello. Premise I am new to DocuSign and have a time-constrained task to perform, so apologies in advance for my ignorance on the topic and for raising the question directly to the community (I promise I’ll read the documentation in the meantime). I need to send 3 documents to some customers and was wondering: if I could chain the documents so that I would not have to send 3 separate links if I could create a dependency amongst them (so, if a customer signs document 1 they can see document 2; if they sign document 2 they can see document 3). If the above is doable, would you mind sharing how? Thanks 0 81 6 hours ago B Brett SkidmoreNewcomer asked in eSignature Lost Docusign documents I have logged into Docusign this morning and all of my folders for Tasks Required & Waiting for Others are empty. I have at least 2 documents to sign, which were in Tasks Required, which are now only accessible through the e-mail link. I had circa 11 documents which were waiting for others to complete their signoff process. Is it possible to retrieve these items so that I can at least track the signoff of the documents I have submitted into the system? Thanks, Brett. 0 62 C 6 hours ago S Sobana.vasudevanNewcomer asked in eSignature Document status Visible to Other Team Member for Follow-up Purpose How to update or give sales permission to trace status of DocuSign which the sender send? so they can get their customer sign the DocuSign.. sometimes customer overlooked the email so the sales request if they can get access to trace the DocuSign flow.. I have use the reminder option but still the customer didn't sign it I am sending warranty letter to their customer and the customer always overlook the email so the DocuSign sometime got expired and void.. the sales teams is asking if they can trace the DocuSign flow so they can inform their customer to sign the letter. 0 164 C 6 hours ago K KatiebethNewcomer asked in eSignature Can I change the email subject line AFTER the Docusign email has been sent? For purposes of office organization, can we change the subject line after a Docusign email has been sent to the client? In our own inbox? 0 101 C 6 hours ago D DüsseldorfNewcomer asked in eSignature Restrict adding fields to template while permission to change recipients and fill out fields Hi! How can I revoke senders' permission to add standard fields to the document in an assigned template, but still give them permission to adjust the recipient list or to add contact details and fill in predefined fields in the document. With the settings “Template Usage Options ” i am not able to do that. Is there another way? 0 51 C 6 hours ago * 1 * 2 * 3 * 4 * ... * 195 * Page 1 / 195 MOST HELPFUL MEMBERS THIS WEEK * mshealy 3 likes * matthew.lusher 3 likes * Manuel.Cherchi 2 likes * B Byungjae.Chung 2 likes * amy.baxter 2 likes BADGE WINNERS * Nicholas H.has earned the badge 1st Question Posted * roxhoffhas earned the badge 1st Question Posted * mridhahas earned the badge 1st Question Posted * NikitaTesthas earned the badge 1st Question Posted * ssadhas earned the badge 1st Question Posted Show All Badges POPULAR TAGS * eSignature * Admin Tools * API * Salesforce * Billing Powered by Gainsight Code of Conduct SIGN UP Already have an account? Login YOU CAN LOGIN OR REGISTER AS EITHER A DOCUSIGN CUSTOMER OR DEVELOPER. IF YOU DON’T ALREADY HAVE A DOCUSIGN CUSTOMER OR DEVELOPER ACCOUNT, YOU CAN CREATE ONE FOR FREE WHEN REGISTERING. Customer Login/Registration Developer Login/Registration DOCUSIGN COMMUNITY YOU CAN LOGIN OR REGISTER AS EITHER A DOCUSIGN CUSTOMER OR DEVELOPER. 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