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 2. Equifax Consumer Services Center
 3. ...
    
 4. Security Freeze


SECURITY FREEZE

Placing, temporarily lifting, or removing a security freeze is free.

PLACE A SECURITY FREEZE MANAGE A FREEZE


WHEN DOES PLACING A SECURITY FREEZE MAKE SENSE FOR YOU?

When you want to prevent access to your Equifax credit report for the purposes
of opening credit in your name.

How it works
 1. 
 2. 
 3. 

1

You place a credit freeze on your Equifax credit report.

2

Your security freeze restricts access to your Equifax credit report for the
purposes of extending credit in your name.

3

When you want to apply for credit, you can temporarily lift or permanently
remove your security freeze.

Previous Next


WHAT YOU NEED TO KNOW


IF I DON’T CREATE AN ACCOUNT OR IF I’M UNDER 18, ARE THERE OTHER WAYS I CAN
PLACE A SECURITY FREEZE?

You must be 18 to create a myEquifax™ account.

Visit Customer Care to learn how to submit requests by phone or mail.

Parents, legal guardians, or others with Power of Attorney can place a security
freeze on theEquifax credit reports of minors under the age of 16.


WHAT IS A SECURITY FREEZE?

A security freeze is one step you can take to help prevent access to your
Equifax credit report to open credit accounts, with certain exceptions. Freezes
are federally regulated. To freeze your other credit reports, you will need to
contact Experian and TransUnion directly.

Before applying for credit, you will need to lift your security freeze so that
potential creditors can access your Equifax credit report. At Equifax, you can
manage your freeze online with your username and password after creating a
myEquifax account.

You can also manage your freeze by phone: call us at (888) 298-0045. You'll be
required to give certain information to verify your identity. You'll also have
the option to receive a one-time PIN by text message or answer questions based
on information in your Equifax credit report for identity verification. Placing,
lifting and removing a security freeze is free.

For more information check the Security Freeze FAQ page.


HOW DOES AN AUTHORIZED PERSON PLACE A SECURITY FREEZE ON AN ACTIVE DUTY MILITARY
SERVICE MEMBER'S EQUIFAX CREDIT REPORT?

To place a security freeze on the Equifax credit report of an active duty
military service member, you will need to submit proof of their identity, along
with yours, and proof that you are their authorized representative. Download and
follow the instructions on the Military Families Freeze Request form.


HOW DO I PLACE A SECURITY FREEZE ON AN INCAPACITATED ADULT’S OR A MINOR’S
EQUIFAX CREDIT REPORT?

To place a security freeze on the Equifax credit report of a minor (under the
age of 16), you will need to submit proof of their identity, along with yours,
and proof that you are their authorized representative. Download and follow the
instructions on the Minor Freeze Request form.

To place a security freeze on the Equifax credit report of an incapacitated
adult, you will need to submit proof of their identity, along with yours, and
proof that you are their authorized representative. Download and follow the
instructions on the Incapacitated Adult Freeze Request form.

In order to add a security freeze to the TransUnion or Experian credit reports
of an incapacitated adult or a minor, you will need to contact those bureaus
directly.

Help reduce your identity theft risk


IDENTITY THEFT: WHAT IT IS, WHAT TO DO

Being a victim of identity theft can be a frightening experience. Learn more
about the warning signs of ID theft and what to do if you believe your identity
has been stolen.
READ MORE

Tools to help better protect your information


FRAUD ALERTS, SECURITY FREEZES AND CREDIT REPORT LOCK

Each can help you better protect your personal information, but they aren’t the
same. Here’s a closer look at how they function.
READ MORE

Protect your identity, online and offline


HOW CAN I BETTER PROTECT AGAINST IDENTITY THEFT?

While it may not be possible to completely protect yourself from identity theft,
there are some steps you can take to help reduce your chances of becoming a
victim.
READ MORE


Looking for something else?
Access other helpful Equifax services.
 * Get a free credit report
 * Submit a dispute
 * Add or manage a fraud or active duty alert

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Copyright 2023 Equifax Inc. All rights reserved Equifax and the Equifax marks
used herein are trademarks of Equifax Inc. Other product and company names
mentioned herein are the property of their respective owners.

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