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 * JOIN KEYHEALTH

 * GET A QUOTE

 * SUBMIT A CLAIM

 * Member / Provider / Broker login

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 * HOME
 *  JOIN KEYHEALTH
 *   GET A QUOTE
 *   SUBMIT A CLAIM
 * 2024 Benefits
 * ABOUT US
   * About us
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 * HEALTHCARE OPTIONS
   * Essence
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 * HEALTHCARE BENEFITS
   * Hospital Benefits
   * Medication Benefits
   * Dental Benefits
   * Optometry Benefits
   * Chronic Conditions
   * Healthcare Programmes
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   * Easy – ER
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 * LATEST NEWS
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   * About KeyHealth
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   * KeyHealth Partners
 * 2024 Benefits
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   * Origin
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   * Silver
   * Gold
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 * Healthcare Benefits
   * Hospital Benefits
   * Medication Benefits
   * Dental Benefits
   * Optometry Benefits
   * Chronic Conditions
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   * Easy–ER
   * Smart Baby Programme
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 * News
 * Compliments/Complaints
 * Contact


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Member Info


KEYHEALTH MEMBER INFORMATION


MEMBER SERVICES

Provider Networks
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Member Guide
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 * Pre-Authorisation for Hospitalisation
 * Prescribed Minimum Benefits (PMB's)
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 * Documents & Forms
 * Glossary (meaning of words)


ELECTRONIC COMMUNICATION

 * Mobile App
 * Online Chat Facility
 * Member Portal
 * Broker Portal



LIVE CHAT
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HEALTHCARE BENEFITS

Read More

HEALTHCARE OPTIONS

Read More

ADDITIONAL BENEFITS

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HEALTHCARE PROGRAMMES

Read More



OUR HEALTHCARE BENEFITS

Our medical aid options cover a wide range of benefits. Hover on each benefit
for more information.

Join KeyHealth
Hospital
KeyHealth provides beneficiaries with unlimited hospital cover at private and
state hospitals.
Read More
Dental
KeyHealth’s dental cover ranges from conservative to specialised dentistry.
Read More
Maternity
KeyHealth’s Smart Baby Programme offers great maternity benefits, support and
general advice on health and wellness during pregnancy and peace of mind for
mothers- and fathers-to-be.
Read More
Healthcare Programmes
Through its Managed Healthcare Programmes, KeyHealth links members with
healthcare experts for ongoing management of their conditions and compliance
with treatment.
Read More
Optometry
KeyHealth covers beneficiaries comprehensively for eye care and treatment.
Read More
Medication
Medication is a critical part of members’ healthcare and treatment. It is for
this reason that KeyHealth covers acute, over-the-counter and chronic
medication.
Read More
Chronic Conditions
KeyHealth’s Disease Risk Management Programme assists members to help manage
their chronic conditions effectively and to improve the well-being of affected
members.
Read More
KeyHealth provides beneficiaries with unlimited hospital cover at private and
state hospitals.
Read More
KeyHealth’s dental cover ranges from conservative to specialised dentistry.
Read More
KeyHealth’s Smart Baby Programme offers great maternity benefits, support and
general advice on health and wellness during pregnancy and peace of mind for
mothers- and fathers-to-be.
Read More
Through its Managed Healthcare Programmes, KeyHealth links members with
healthcare experts for ongoing management of their conditions and compliance
with treatment.
Read More
KeyHealth covers beneficiaries comprehensively for eye care and treatment.
Read More
Medication is a critical part of members’ healthcare and treatment. It is for
this reason that KeyHealth covers acute, over-the-counter and chronic
medication.
Read More
KeyHealth’s Disease Risk Management Programme assists members to help manage
their chronic conditions effectively and to improve the well-being of affected
members.
Read More


OUR HEALTHCARE OPTIONS

KeyHealth offers complete, no-nonsense medical aid, delivering rand-for-rand
cover across six value-for-money options for people from all walks of life.

Download our Options Brochure


ESSENCE

It’s what you absolutely need when you need it most.

Essence is the ideal ‘just-in-case’ medical benefit for individuals starting out
and for those who only need that crucial cover for emergencies and unexpected
medical expenses.

With a low cost and unbeatable value for money, this option includes an
unlimited private hospital plan and covers the basic 26 chronic medical
conditions.

Read More


ORIGIN

It’s affordable day-to-day benefits for you and your family.

Origin is the comprehensive medical benefit for anyone who has basic in and out
of hospital needs for themselves or the people they care for.

Delivering unbeatable value-for-money, this option includes an unlimited private
hospital plan, specified day-to-day benefits, and covers the basic 26 chronic
medical conditions.

Read More


EQUILIBRIUM

It strikes the perfect balance in everyday benefits.

Equilibrium is the peace-of-mind-and-body medical benefit for those looking for
stability with extra security.

With well-balanced benefits at a highly competitive rate, this option offers an
unlimited private hospital plan, specified day-to-day cover and benefits for 29
chronic medical conditions, as well as dental cover and a savings plan.

Read More


SILVER

It takes everyday benefits and loads them with a silver lining.

Silver is the step-up medical benefit for individuals and families who expect
more than the usual.

With a high value-for-money rate, this option offers an unlimited hospital plan,
enhanced day-to-day cover and benefits for 29 chronic medical conditions, as
well as dental cover and three extra doctor’s visits for your Child Dependants.

Read More


GOLD

It sets the new standard.

Gold is the superior medical benefit for individuals and families who demand
both substantial cover and security from their plans.

With a premium rate and loaded value, this option offers an unlimited hospital
plan, superior day-to-day cover and benefits for 44 chronic medical conditions,
as well as dental cover, increased savings, and out-of-hospital mental health
cover.

Read More


PLATINUM

It brings new meaning to comprehensive benefits.

Platinum is the top tier of medical benefit for people who want it all taken
care of, now and in the future.

With a prime rate and top-drawer value, this option offers an unlimited hospital
plan, superlative day-to-day cover, self-funding gap and threshold, plus
benefits for 55 chronic medical conditions, as well as increased dental cover,
out-of-hospital mental health cover, unlimited oncology and prosthesis benefits,
and more.

Read More


ADDITIONAL BENEFITS

Additional Benefits


HEALTH BOOSTER

Additional Benefits


SMART BABY PROGRAMME

Additional Benefits


EASY-ER


EASY-ER

When you need emergency medical treatment, the last thing you want is to get
hurt twice – by admin, facility and other ER fees. These are the sort of fees
that your medical scheme says they ‘cover’, but which ultimately come from your
pocket, savings, or day-to-day benefits.

Read more


HEALTH BOOSTER

Health Booster provides additional preventative care benefits to members on all
options at no extra cost.

Read more


SMART BABY PROGRAMME

Expecting a baby is one of the most exciting and special times in any family’s
life. Smart Baby is there to make this experience even more special by offering
great maternity benefits, support, general advice on health and wellness, and
simply making the journey as enjoyable as possible for you.

Read more


EASY-ER

When you need emergency medical treatment, the last thing you want is to get
hurt twice – by admin, facility and other ER fees. These are the sort of fees
that your medical scheme says they ‘cover’, but which ultimately come from your
pocket, savings, or day-to-day benefits.

Read more


HEALTH BOOSTER

Health Booster provides additional preventative care benefits to members on all
options at no extra cost.

Read more



NOTICES

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CUSTOMER FEEDBACK

Dear Carol, I would like to thank you for getting this Tax Certificate to me so
quickly. Would also like to say how impressed I was with Rhona who answered my
call. I find you both to be very efficient.

Denyse ZijderveldKeyHealth Member
Just a note to say thank you for your service. You have been a great help. You
secured us a premium R1500 less than our previous Medical Aid on a plan with
much better benefits. Well done and thank you.

GawieKeyHealth Member
We are members of KeyHealth for a very long time. Never had any problems when
keeping by the rules. Communication very important. When you're not sure about
something, just ask them.

Ria HornKeyHealth Member
I must express my sincere appreciation for the current Claims Processed
notifications. I am receiving the notifications within four days of any claim,
which is an absolute pleasure. A great innovative idea.

Robert LotterKeyHealth Member
Dear Carol, I would like to thank you for getting this Tax Certificate to me so
quickly. Would also like to say how impressed I was with Rhona who answered my
call. I find you both to be very efficient.

Denyse ZijderveldKeyHealth Member
Just a note to say thank you for your service. You have been a great help. You
secured us a premium R1500 less than our previous Medical Aid on a plan with
much better benefits. Well done and thank you.

GawieKeyHealth Member

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LATEST NEWS


HOW TO CHOOSE A MEDICAL AID IN 2024

Articles


HELPFUL GUIDELINES WHEN SEEKING PERSONALISED MEDICAL AID

Articles


MATERNITY CARE AND FAMILY PLANNING IN MEDICAL AID

Articles
All Articles



CLIENT SERVICE CENTRE

Tel: 0860 671 050 | Email: info@keyhealthmedical.co.za

QUICK LINKS


 * About KeyHealth
 * Documents
 * Get the app
 * Live Support Online

BENEFIT OPTIONS


 * Essence
 * Origin
 * Equilibrium
 * Silver
 * Gold
 * Platinum

ADDITIONAL BENEFITS


 * Health Booster
 * Smart Baby Programme
 * Easy-ER

CONTACT US


 * Walk-in Offices
 * Compliments/Complaints
 * KeyHealth Services
 * Member Login
 * Complaints Process

Fraud Reporting

086 011 0820
fraud@keyhealthmedical.co.za



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