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Submitted URL: http://www.cinnox.com/
Effective URL: https://www.cinnox.com/
Submission: On November 09 via api from SG — Scanned from DE
Effective URL: https://www.cinnox.com/
Submission: On November 09 via api from SG — Scanned from DE
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<div class="search-input__wrapper form-group"><input type="text" name="header-search" placeholder="Search CINNOX.com" autofocus="" class="search-input__field form-control"></div>
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Overview Solutions PricingPartners Login Start for FREE A NEW WAY TO HUMANISE YOUR CONNECTIONS The Total Experience platform to elevate customer and staff experiences with innovative omnichannel engagement and actionable insights. Get Started for FREE No credit card required | 1 minute installation ONLY 16% OF CUSTOMERS SURVEYED EXPERIENCED INTERACTIONS THAT EXCEEDED THEIR EXPECTATIONS. ONLY 16% OF CUSTOMERS SURVEYED EXPERIENCED INTERACTIONS THAT EXCEEDED THEIR EXPECTATIONS. Based on a survey commissioned by CINNOX to explore customer behaviours post-pandemic, with 1,200 respondents in Australia, Hong Kong, Indonesia, Malaysia, Philippines, and Singapore. Based on a survey commissioned by CINNOX to explore customer behaviours post-pandemic, with 1,200 respondents in Australia, Hong Kong, Indonesia, Malaysia, Philippines, and Singapore. Download the study SO, DON’T JUST NAVIGATE THE NEW NORMAL. LEAD THE WAY WITH CINNOX CONNECT ADD THAT PERSONAL TOUCH. Meet, acquire and engage customers with live human support on their preferred channels from pre-sale to post-sale. * See each customer’s journey in a single view * Stop asking them for information you already have * Adapt responses by seamlessly switching between social, video, phone Learn more CONNECT MEET AND ENGAGE CUSTOMERS. Acquire and retain customers on the channels they already use. Adopt new channels engineered for conversions. * Connect instant messengers, live chat, social media, virtual phone numbers, and SMS * Convert web traffic with instant chats and calls from any touchpoint Learn more ORCHESTRATE MATCH QUESTIONS TO EXPERTISE. Collaborate through our Slack-like environment and automate repetitive questions and tasks with intelligent routing and workflows. * Reduce wait times, optimise first time resolution * Always connect customers to staff with the right knowledge * Augment AI chatbots with human responses * Enable distributed teams to work cohesively * Let teams feel rewarded by the tools they use Learn more ORCHESTRATE AT YOUR SERVICE. Get more done and provide outstanding levels of customer support with all of your communications in one smart, efficient platform. * Always connect customers to the right person * Stop asking them for information you already have * Equip teams to act quickly with context to impress Learn more EVALUATE ACCELERATE BUSINESS OUTCOMES. Understand your customers, and your business. Turn unstructured data into formulated strategies for growth. * Visualise staff performance to improve operational efficiency * See true experience value and Voice of the Customer (VOC) * Enrich customer profiles with unified data (CRM, ticketing, billing…) * Maximise customer Life Time Value (LTV) with upsell opportunities Learn more EVALUATE ACCELERATE BUSINESS OUTCOMES. Understand your customers, and your business. Turn unstructured data into formulated strategies for growth. * Visualise staff performance to improve operational efficiency * See true experience value and Voice of the Customer (VOC) * Enrich customer profiles with unified data (CRM, ticketing, billing…) * Maximise customer Life Time Value (LTV) with upsell opportunities Learn more REIMAGINE YOUR BUSINESS GET STARTED WITH A 14-DAY FREE TRIAL. Start now for FREE No deposit necessary | No credit card required | No coding skills needed Overview Connect Orchestrate Evaluate Pricing Solutions INDUSTRY Financial Services E-commerce BUSINESS NEEDS Customer Engagement Team Collaboration CASE STUDY Consumer Wearables Retail IT Services Resources Documentation FAQ Company About Us Partners Contact Us Get in Touch Find us on WeChat Mobile Apps Terms of Use Privacy Policy CINNOX is powered by ©2021 CINNOX All rights reserved. Various trademarks held by their respective owners. This website uses cookies to ensure you get the best experience.learn more Okay