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APPLY AND MANAGE YOUR CLAIM ONLINE


UI ONLINESM

Want to file for unemployment online? Use UI Online—the fastest and most
convenient way to apply and manage your unemployment claim online. UI Online is
available from both your desktop or mobile device.


 * CREATE ACCOUNT


 * FILE AND MANAGE ACCOUNT


 * TECHNICAL SUPPORT


CREATE ACCOUNT

To register for UI Online, follow these steps:


CREATE A BENEFIT PROGRAMS ONLINE ACCOUNT

Before you can use UI Online, you must first create a Benefit Programs Online
account.

Register Now

> Important: Once you submit your registration, you are not done yet. You will
> receive an automated email to confirm your account, which includes a link.
> Select this link to complete your registration. For security purposes, the
> link will expire within 48 hours.

If you don’t get this message in your inbox, check your spam or junk mail
folder.


REGISTER FOR UI ONLINE

To create your UI Online account, you must be logged in to Benefit Programs
Online. Once you are logged in, select UI Online and provide the following
information:

 * First and last name as it appears on your claim
 * Date of birth
 * Social Security number
 * EDD Customer Account Number

Log In to Benefit Programs Online

> Important: Your EDD Customer Account Number is automatically mailed to new
> customers within 10 days of filing a claim. If you have lost your EDD Customer
> Account Number, call us at 1-800-300-5616 from 8 a.m. to 5 p.m. (Pacific
> time), Monday through Friday, except on state holidays.


FILE AND MANAGE ACCOUNT


HOW TO USE UI ONLINE

Now that you have your Benefit Programs Online and UI Online accounts set up,
you can use UI Online to:

 * File a claim.
 * Reopen a claim.
 * Certify for benefits and report work and wages.
 * Monitor the status of eligibility issues.
 * Get your latest claim and payment information.
 * Change your address and phone number.
 * Verify your identity.
 * Receive notifications including reminders to certify for benefits.
 * View in-person and phone appointments.
 * Reschedule a phone interview.
 * View, print, or request a copy of your tax information from the past five
   years.
 * Check your UI Online inbox for important messages.
 * Ask a question.

Note: To apply for benefits online, you must be at least 18 years old. If you
are underage, you can apply by phone, fax, or mail.

Log In

KNOW WHEN TO APPLY

You can apply through UI Online during the times (Pacific time) listed below:

When you can apply with UI Online Days of the Week Available Time Sunday 5 a.m.
– 8:30 p.m. Monday 4 a.m. – 10 p.m. Tuesday – Friday 2 a.m. – 10 p.m. Saturday 2
a.m. – 8 p.m.

> Note: Whether you select UI Online or UI Online Mobile you will be directed to
> the full UI Online site and have access to all online features.


TECHNICAL SUPPORT


NEED TECHNICAL ASSISTANCE?

For more information on UI Online, use these helpful resources, including video
tutorials and FAQs.

 * UI Online Videos
 * Everything You Need to Know About UI Online (FAQs)
 * How to Set Up a UI Online Account (DE 2338H) (PDF)
 * UI Online User Guide (DE 2338G) (PDF)
 * UI Online Poster (DE 2338P) (PDF)

UI ONLINE HELP

Once you are logged in to UI Online, you can select the question mark (?) icon
or choose the Help link in the upper right-hand corner of the screen.

TECHNICAL SUPPORT FOR UI ONLINE ACCOUNT

If you need help with account setup or login issues, call 1-833-978-2511 and
select option 1 after the introductory messaging. The phone line is available
from 8 a.m. to 5 p.m. (Pacific time), Monday through Friday, except on state
holidays.

Note: Monday morning before 10 a.m. is our busiest call time, so we recommend
calling at other times.

PROTECT THE SECURITY OF YOUR ACCOUNT

Never share confidential information such as your password or Social Security
number with anyone. If your account has been compromised, Contact UI.

BROWSER COMPATIBILITY AND POP-UP BLOCKERS

For the best experience, use the latest versions of Google Chrome, Mozilla
Firefox, or Internet Explorer. Additionally, you must disable pop-up blockers to
access features of UI Online.


REGISTER AND CREATE AN ACCOUNT

Creating an account is an important step as soon as you qualify for unemployment
benefits.

With this account, you can apply for unemployment benefits, reopen an existing
claim, and manage a claim.

Register Now Log In


ADDITIONAL RESOURCES

Can’t find what you are looking for? View these resources for more information.

 * Quick Links
 * Frequently Asked Questions (FAQs)
 * UI Online Videos
 * UI Benefit Calculator
 * UI Forms and Publications
 * California Training Benefits


Skip to Virtual Chat
 * Ask EDD
 * Online Services

 * Forms and Publications
 * Labor Market Information

 * Office Locator
 * Información general en español


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 * Contact EDD
 * Conditions of Use
 * Privacy Policy
 * Accessibility

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