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About Us Our Company Policies Report Fraud or Unethical Conduct


REPORT FRAUD OR UNETHICAL CONDUCT


REPORT FRAUD OR UNETHICAL CONDUCT

As a leader in the financial services industry, we take seriously our obligation
to customers and our global communities to conduct business in a legal and
ethical manner. This ranges from protecting our customers from increased costs
associated with fraudulent activities to conducting ourselves in a manner that
enhances public trust and confidence in the Principal Financial Group® and the
financial services industry.

No company is immune from the risk of unethical conduct or fraudulent activity.
In accordance with state and federal laws and regulations, it is our
responsibility to take appropriate action when these situations are suspected or
may occur.

Our company does not tolerate, and takes aggressive action against, unethical
conduct or fraud whether perpetrated by employees, customers, vendors, those who
sell our products or others.


HAVE A QUESTION OR CONCERN ABOUT YOUR ACCOUNT?

Go to our Contact Us page. There you'll find frequently asked questions about
creating, managing, and accessing your Account with Principal. You'll also find
our call center information and interactive chat feature. If our call centers
are currently closed or you wish to communicate online, you can submit your
questions through our website.

Visit our Security Policies page if you'd like to learn more about how we
protect your account information, and what you can do to help protect your own
data. 


NEED TO REPORT A CONCERN ABOUT PRINCIPAL?

As a reminder, use our Contact Us page if you have a question or concern about
your account.

However, if you suspect Principal, or someone associated with Principal, has
engaged in unethical or illegal activity, you can report that information
through our Ethics Hotline. Call 866-858-4433 or use the online form. Please
provide as much information as you can to help us in our investigation. Note:
The online form may not work if you are using an older internet browser (e.g.
Internet Explorer 8); contact 866-858-4433 to submit a report.

Review these Frequently Asked Questions (PDF) before submitting a report through
the Ethics Hotline.

Please note, although you can also report information anonymously through the
Ethics Hotline, if you have a question about your account, we will need
sufficient information so that we can identify your account within our records.
In that case, we encourage you to call us or use our Contact Us page.



Current fraud alerts and scams
Review all known scams illegally using our company name.

View details


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These cookies are necessary for our website to function and can’t be switched
off in our systems. They’re set for you behind the scenes when you do things
such as log in, fill out forms, make a request for services, or set your privacy
preferences. You can set your browser to block or alert you about these cookies,
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other websites you visit.    If you do not allow these cookies you may not be
able to use or see these sharing tools.

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