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CONTACT US
* ABOUT
OUR CORE VALUES
Isos has developed these five core values that we follow across all
engagements.
Give & Gain
Aim High, Think Big
Keep It Real
Own It, No Excuses
Bias for Action
* ABOUT ISOS
* Our Story - (Our Culture)
* Our way of doing
* The Isos promise
* Our Core Values
* Our people
* Our Leadership Team
* Join our Team
* ABOUT ATLASSIAN
* How does Atlassian work?
* What can you do with Atlassian?
* The Atlassian Tools
* Maximize your Atlassian investment
* Atlassian HIPAA Compliance
Contact Us Enterprise Service Management Webinar - Watch it now!
* SOLUTIONS
* Our Services
* License Management
* Atlassian Tools
* Our Marketplace Apps
* * Professional Services
* Migration
* Training
* Diagnosis (Atlassian Fast Track)
* Agile Services
* ITSM
* DevOps
* * Managed Services
* Key Benefits
* What you get
* How it works
* * Enterprise Services
* Key Benefits
* What you get
* How it works
DO YOU NEED HELP WITH…
* Implementing an Atlassian solution?
* Deciding if you should Insource or Outsource?
* Understanding the cloud?
* Workflow Management?
* Maximizing my Atlassian Investment
* Migrating to a new partner?
* Managing rapid company growth?
* ITSM Deployment?
* Migrating to Atlassian Cloud?
Contact Us Enterprise Service Management Webinar - Watch it now!
* WHY US
WHY CHOOSE ISOS?
We’re Not Just Atlassian Experts
Our team is experienced in business processes and change management to help
you get the most value out of your technology investment.
We’re Great Communicators
We’re transparent about project progress. When issues do arise, we have hard
conversations early and work with you to solve them.
We’re Extremely Thorough
We build detailed plans and work them methodically to deliver results fast,
with the least amount of disruption to your business.
* WHO WE’VE HELPED
* Case Studies
* Testimonials
* Customer Videos
* WHY WE ARE GETTING NOTICED
* Our Awards and Certifications
* Our Amazing People
* Find us at the Atlassian Marketplace
Contact Us Enterprise Service Management Webinar - Watch it now!
* RESOURCES
DO YOU NEED HELP WITH…
* Implementing an Atlassian solution?
* Deciding if you should Insource or Outsource?
* Understanding the cloud?
* Workflow Management?
* Maximizing my Atlassian Investment
* Migrating to a new partner?
* Managing rapid company growth?
* ITSM Deployment?
* Migrating to the Atlassian Cloud?
* RESOURCE HUB
* Whitepapers
* Videos
* Guides
* Webinars
* Case Studies
* All Resources
* OUR BLOG
* Agile
* Atlassian
* Cloud
* ITSM
* Remote Work
* See all Posts
* News
* See all Posts
Contact Us Enterprise Service Management Webinar - Watch it now!
* CONTACT US
* Search
AN ATLASSIAN PARTNER YOU CAN COUNT ON
UNLOCK YOUR ATLASSIAN POTENTIAL WITH A TRUSTED TEAM OF EXPERTS WHO KNOW THE
TOOLS INSIDE AND OUT.
Contact Us Today!
* 3 STEPS TO CURE YOUR AGILE PAIN
EVALUATE, DIAGNOSE, AND GET THE RIGHT TREATMENT PLAN
Missed out latest Agile webinar? Watch the recording for a deep dive into
evaluating, diagnosing, and curing your agile pain. You're not alone on your
journey!
Watch the recording
* SERVICE MANAGEMENT: NOT JUST FOR IT ANYMORE
Watch the recorded webinar
Explore the Modern World of Enterprise Service Management featuring Forrester
& Isos Technology
Watch the recording
* ATLASSIAN TEAM '22 RECAP WEBINAR
Whether or not you attended Team ‘22, you won’t want to miss our webinar
recap on product announcements, key takeaways from the conference, and how
organizations are using Atlassian tools in unique, new ways to increase
efficiency and foster collaboration between teams.
Watch the recording
WE'RE DEDICATED TO YOUR LONG-TERM ATLASSIAN SUCCESS
We’re committed to helping businesses like yours work smarter, better, and
faster — and we’re confident that, in today’s business technology landscape, the
Atlassian tools are the best way to achieve this. With the right partner, these
tools can meet the needs of any business. So no matter your industry or focus,
we can make Atlassian tools work for you. And we’ll ensure that as your business
evolves, the tools will continue to meet your needs.
OUR PEOPLE
Our people are our greatest asset, sharing in the joys and successes of our
clients.
THAD WEST
CEO
SONNY COCCERA
COO
DANNY RILEY
VP of Business Development
BECKY MONTGOMERY
VP of PeopleOps
KELLY KLINE
Controller
BETH WEST
Director of Marketing
SEAN PARCHMANN
Director of Professional Services
TRACY WALTON
Director of Agile Services
JAY LOUVIS
Director of Managed Services
LIA WOOD
Digital Sales Director
ANDREW YARROW
Director of Engineering
MICHAEL MARCH
Head of Innovation
Meet The Team
WHO WE ARE
Isos Technology exists to make your life easier, by simplifying the complex and
helping your team tap into the full potential of your Atlassian tools.
Since 2005, we’ve helped hundreds of organizations in both the private and
public sector achieve their ITSM, scaled agile, DevOps, and cloud migration
goals.
HERE’S WHAT MAKES US DIFFERENT:
WE’RE NOT JUST ATLASSIAN EXPERTS
Our team is experienced in business processes and change management to help you
get the most value out of your technology investment.
WE’RE GREAT COMMUNICATORS
We’re transparent about project progress. When issues arise, we have hard
conversations early and work with you to solve them.
WE’RE EXTREMELY THOROUGH
We build detailed plans and work them methodically to deliver results fast, with
the least amount of disruption to your business.
WE’RE DEDICATED TO YOUR LONG-TERM SUCCESS
As your partner, we learn your business objectives and keep you up-to-date on
new tools and ideas to help your organization achieve its goals.
Learn More About Isos
AWARDS & CERTIFICATIONS
We’ve been recognized as a leading Atlassian partner time and time again. We’re
a Platinum Solution Partner and have received multiple awards and accolades over
the years, including Partner of the Year.
2017
--------------------------------------------------------------------------------
Atlassian Partner of the Year:
Jira Service Desk
2019
--------------------------------------------------------------------------------
Atlassian Partner of the Year:
Enterprise
2020
--------------------------------------------------------------------------------
Atlassian Partner of the Year:
ITSM Services
HOW WE CAN HELP
We make your organization’s Atlassian tools work more efficiently and
effectively, with the least amount of disruption, so you can focus your
attention on activities that matter.
HERE ARE A FEW OF THE THINGS WE CAN HELP YOUR ORGANIZATION ACHIEVE:
IMPLEMENTING ATLASSIAN
Hit the ground running with Atlassian tools that are perfectly set up for your
team.
INSOURCE OR OUTSOURCE
Enjoy reliable managed services for your organization’s Atlassian instances,
covering maintenance and utilization.
UNDERSTANDING THE CLOUD
Capitalize on the best that cloud technology has to offer with strategic support
around tool selection and rollout.
WORKFLOW MANAGEMENT
Create, build, and optimize workflow automations that save time, scale
effectively, and deliver continuous results.
MAXIMIZING ATLASSIAN
We’ll ensure you get the most value from your Atlassian investment by aligning
your tools and business processes.
MIGRATING TO A NEW PARTNER
We’ll manage the entire process, so you can enjoy the perks of working with a
new partner more quickly and without the administrative hassle.
MANAGING RAPID GROWTH
We’ll help you manage business growing pains to avoid common pitfalls and keep
things running smoothly as your business scales.
ITSM
We’ll ensure your Jira Service Management implementation fulfills your IT
Service Management needs, keeping your customers informed and satisfied as their
requests are completed.
MIGRATIONS
Whether you’re transitioning from Atlassian Server to Cloud, or you need help
with a merge migration of multiple instances, we’ll guide you through your
migration efforts.
ABOUT ATLASSIAN
Atlassian offers tools across a range of software categories that help
businesses run better, most of which are built on the company’s robust cloud
platform. From the agile project management magic of Jira, to the collaborative
wizardry of Confluence and Trello, Atlassian has something for every business
size, type, and industry.
While each Atlassian tool is powerful in its own right, they are most effective
when used together and with expert guidance. Working with a proven Platinum
Solution Partner like Isos Technology can help you tap into this amazing
potential with ease.
Learn more about Atlassian
KNOWLEDGEABLE
TRANSPARENT
ADAPTABLE
COMMITTED
OUR SOLUTIONS
No matter where your organization is in its Atlassian journey, we can support
you every step of the way. Our solutions include:
License Management →
We provide our clients with a personal licensing manager who takes on the
efforts of licensing quotes, procurement, upgrades, renewals, co-terming,
refunds, and much more.
Professional Services →
Our range of professional services include Migration, Training, Disaster
Recovery, Diagnosis, Agile Services, ITSM, and DevOps.
Managed Services →
Our comprehensive managed services offering covers everything you need to see
Atlassian benefits without the administration, maintenance, or headaches.
Enterprise Services →
Customized solutions for Atlassian tools to meet the needs of your enterprise
organization.
LATEST NEWS
Previous
Thad West Announced as a 2022 Phoenix Titan 100
Titan CEO and headline sponsors, Class VI Partners and Wipfli LLP, are pleased
to announce Thad West, CEO and Co-Founder of Isos...
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Isos Technology has joined the Scaled Agile Partner Network as a Bronze
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This worldwide network includes...
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Isos Technology has been recognized as a 2021 Appfire Red Hot Partner Award
winner! Each year, Appfire recognizes an elite group...
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Isos Technology is very excited to announce that we have become an official
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This...
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We are thrilled to announce that Isos Technology is now an official Atlassian
Specialized Partner in Agile at Scale! The Agile ...
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Isos Technology Wins Atlassian Partner of the Year 2017: Jira Service Desk
Atlassian Awards Isos Technology for Outstanding Contribution and Achievements
During Atlassian's Fiscal Year 2017.
Isos...
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(Tempe, Arizona. August 7, 2014) – Isos Technology, an Atlassian Expert and
leader in enterprise software development, announced...
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We have some incredibly exciting information that we intend to shout from our
rooftops...from a respectable, social distancing...
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Third Year in a Row
TEMPE, AZ-BASED IT CONSULTING ORGANIZATION AMONG SELECT GROUP OF COMPANIES
RECOGNIZED IN THE PHOENIX AREA
TEMPE, ARIZ....
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Isos Technology Launches New Training Practice with Atlassian Authorized
Training Partner Program
(Phoenix, Ariz. Mar. 8, 2016) – Isos Technology, a leader in enterprise software
development and an Atlassian Platinum Expert,...
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Isos Technology Achieves Atlassian Enterprise Expert Status
(Tempe, Arizona. Feb 3, 2014) – Isos Technology, a leader in enterprise software
development, IT recruiting and agile consulting...
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Inc. Magazine Unveils 35th Annual List of America’s Fastest-Growing Private
Companies—the Inc. 5000
For the Third Time, Isos Technology Appears on the Inc. 5000 list, Ranking No.
4213 with Three-Year Sales Growth of 65%
NEW...
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Isos Technology Announces Release of Better Search for Confluence
Tempe, Arizona-Based IT Consulting Company Offers Custom Add-On to Enhance
Search Function Within Atlassian's Content...
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Isos Technology Announces GSA Schedule Award
Isos Technology, a Leading Information Technology Consulting Organization and
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Next
LATEST BLOG POSTS
Previous
Looking for New ITSM Technology? Here Are 3 Things to Consider
The decision to implement new ITSM technology is a big one, and it’s important
to get it right. You want a platform that will...
Read More
Training Made Easy: Four Great Atlassian University Classes for Beginning Jira
and JSM Users
In my role at Isos Technology, I often have the opportunity to talk with both
new and established clients. As I listen to their...
Read More
Weld North Education Partners with Isos Technology to Merge Two Atlassian
Instances within the Cloud
Weld North Education initially had two distinct engineering teams working
independently in separate Jira and Confluence Cloud...
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The Definitive Guide to Transitioning from ITSM to ESM
Simply put, the term Enterprise Service Management (ESM) means extending the
value of IT across the enterprise and bringing ITSM...
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[New Whitepaper] Enterprise Service Management: A New Solution for Transforming
Knowledge Work and Modernizing Business Operations
The latest Isos whitepaper introduces the concept of enterprise service
management (ESM), and explores two critical issues that...
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The Upcoming Agile Event Lineup
IT’S NOT EXACTLY A FOOTBALL FORMATION…BUT IT’S STILL AN ACE!
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Advanced Roadmaps is a portfolio management tool and is primarily used by
leadership, project managers, and product owners to get...
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How to Get the Most Value from Your Atlassian Investment
Atlassian’s many robust tools provide countless solutions: Planning, tracking,
supporting, collaborating, coding, and securing....
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[New Whitepaper] The Roadmap to Enterprise Business Agility
LEANING INTO PEOPLE, PRACTICES, AND TECHNOLOGY TO GAIN RESILIENCE AND
SELF-RELIANCE
The Business Agility Institute, a global...
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SLOs and Error Budgets - A Measured Approach to Customer Happiness
Whether you're a mobile app provider, a SAAS software infrastructure team, or an
internal IT operations team, user satisfaction...
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Michigan State University Federal Credit Union Partners with Isos Technology
When Michigan State University Federal Credit Union (MSUFCU) first implemented
Jira Software and Confluence on Atlassian Server,...
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3 Steps to Cure Your Agile Pain: Evaluate, Diagnose, and Get the Right Treatment
Plan
Each company is on its own individual journey when it comes to implementing and
scaling agile. No matter where you are in the...
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We're Migrating to Atlassian Cloud - What Do I Tell My Users?
With the end of support for Atlassian Server products approaching, many
companies are choosing to move to Atlassian Cloud for...
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Did you all know that our HubSpot instance is award-winning? Really, it’s kind
of a big deal!
Through detailed collaboration and...
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Next
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