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Submission: On June 27 via manual from FR — Scanned from FR

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Advanced translations on DeepL Pro not functioal
Identified - We have identified a potential cause and keep investigating the
issue.
Jun 27, 2024 - 07:33 UTC
Investigating - We are observing errors on our advanced translation models.
Jun 27, 2024 - 06:54 UTC
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DeepL Pro Operational
DeepL Free Operational
DeepL Pro API Operational
DeepL Free API Operational
Operational
Degraded Performance
Partial Outage

Major Outage
Maintenance
Past Incidents
Jun 27, 2024

Unresolved incident: Advanced translations on DeepL Pro not functioal.

Jun 26, 2024
Windows App Downloads
Resolved - This incident has been resolved.
Jun 26, 15:17 UTC
Investigating - We are investigating problems with windows app downloads
Jun 26, 14:50 UTC
Jun 25, 2024
Partial outage on DeepL Free
Postmortem - Read details
Jun 25, 17:36 UTC
Resolved - This incident has been resolved.
Jun 25, 16:55 UTC
Investigating - We are investigating this issue.

Affected Services: Document Translations
Jun 25, 16:35 UTC
Jun 24, 2024

No incidents reported.

Jun 23, 2024

No incidents reported.

Jun 22, 2024

No incidents reported.

Jun 21, 2024
Degraded performance on DeepL Pro
Postmortem - Read details
Jun 21, 14:12 UTC
Resolved - This incident has been resolved.
Jun 21, 14:12 UTC
Investigating - We are investigating this issue.

Affected Services: Document Translations
Jun 21, 13:41 UTC
Network Upgrades for our free service
Completed - The scheduled maintenance has been completed.
Jun 21, 08:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide
updates as necessary.
Jun 20, 08:45 UTC
Scheduled - Due to an ongoing network migration in the location serving our free
service, we expect short outages during the day
Jun 20, 08:30 UTC
Change to infrastructure lead to unexpected sideffect
Resolved - This incident has been resolved.
Jun 21, 08:28 UTC
Monitoring - A change to our translation infrastructure lead to multiple error
rate spikes between 15:04UTC and 15:17UTC.
Jun 20, 15:26 UTC
Jun 20, 2024
Jun 19, 2024
Major outage on DeepL Free
Postmortem - Read details
Jun 19, 15:21 UTC
Resolved - This incident has been resolved.
Jun 19, 15:18 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 19, 15:07 UTC
Investigating - We are investigating this issue.

Affected Services: Translations
Jun 19, 14:55 UTC
Major outage on DeepL Free, DeepL Free API
Postmortem - Read details
Jun 19, 14:36 UTC
Resolved - This incident has been resolved.
Jun 19, 14:31 UTC
Investigating - We are investigating this issue.

Affected Services: Translations, Document Translations, Write
Jun 19, 14:20 UTC
Jun 18, 2024

No incidents reported.

Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

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