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YOU’RE COVERED WITH VERIZON PROTECT HOME.

Enroll


STAY SECURE.
ONLY $25/MO

Cover your home office, home entertainment, and smart home devices.


TECH COACH HOME

24/7 access to tech experts who can answer virtually any question about your
home entertainment and smart home products via app, web, chat or phone. Plus two
in-home visits per year.

FAQ


REPAIRS AND REPLACEMENTS

If your covered smart home device breaks down, we’ll repair or replace it for
you.


ONLINE THREAT PROTECTION

Avoid risky websites and safeguard your personal data from the latest online
threats.


WI-FI SECURITY AND PROTECTION

Connect to public Wi-Fi with confidence.


YOU’RE COVERED WITH VERIZON HOME DEVICE PROTECT.

This is the last warranty you’ll ever need for your eligible home entertainment,
home office, wearable devices and more. Plus, get digital security features and
premium tech support.


Open the Modal
 


PROTECTION AND SUPPORT FOR YOUR CONNECTED HOME DEVICES. FAQS

Verizon Home Device Protect gives you peace of mind for your eligible connected
home devices with hassle-free repairs, replacements, digital security and tech
support. If we determine that we cannot service your product as specified in
this Plan, we may replace it with a replacement product, we may at our
discretion,issue you a gift card or check based on the replacement value, age
and condition of the product, as we determine by us, immediately prior to the
breakdown.

$25/mo

Verizon Home Device Protect
Plus taxes. Limitations
and exclusions apply.

Get started
If we determine that we cannot service your product as specified in this Plan,
we may replace it with a replacement product, we may at our discretion,issue you
a gift card or check based on the replacement value, age and condition of the
product, as we determine by us, immediately prior to the breakdown.


ACCESS TO 24/7
EXPERT HELP.

24/7 access to Tech Coach Experts who can answer questions about covered home
entertainment and smart home products via app, web, chat or phone. The Tech
Coach app collects data from the user’s device to facilitate certain Tech Coach
Home services, including but not limited to the tap-to-call, tap-to-chat and
device optimization and insights functionalities. This data is used solely for
Tech Coach services. The Tech Coach app is provided by Asurion Mobile
Applications, LLC. For complete details, see the Tech Coach terms of service.
Device must be on and within the Verizon Wireless Data Network Coverage Area for
the Tech Coach app to function. Data usage applies for download and use. The
self-help and proactive support functionalities are available at no charge.


CONNECTED
HOME SETUP.

Two in-home visits per 12-month period from Tech Coach Experts to help you
configure, set up and optimize smart products, or choose the best Wi-Fi devices
for your home. Limitations and exclusions apply. See Verizon Home Device Protect
Terms of Service for details.


DIGITAL SECURITY
FEATURES.

Avoid risky websites, safeguard your data on public Wi-Fi, receive ID theft
alerts, and enjoy one-click access to Security Advisors by downloading the
Digital Secure app. A smartphone is required to download the Digital Secure app.
Select features may be accessed on tablets and computers. OS restrictions apply:
Android 4.4+ & iOS 11+. Enroll in identity theft monitoring via the app. Verizon
does not monitor all transactions and cannot protect against all identity theft.
Customer should contact the three national credit bureaus to monitor credit
report. Security Advisor does not provide real-time notification of sensitive
data exposure; virus/malware removal; home network hacking mitigation; or data
loss management.

The Tech Coach app collects data from the user’s device to facilitate certain
Tech Coach Home services, including but not limited to the tap-to-call,
tap-to-chat and device optimization and insights functionalities. This data is
used solely for Tech Coach services. The Tech Coach app is provided by Asurion
Mobile Applications, LLC. For complete details, see the Tech Coach terms of
service. Device must be on and within the Verizon Wireless Data Network Coverage
Area for the Tech Coach app to function. Data usage applies for download and
use. The self-help and proactive support functionalities are available at no
charge.
Limitations and exclusions apply. See Verizon Home Device Protect Terms of
Service for details.
A smartphone is required to download the Digital Secure app. Select features may
be accessed on tablets and computers. OS restrictions apply: Android 4.4+ & iOS
11+. Enroll in identity theft monitoring via the app. Verizon does not monitor
all transactions and cannot protect against all identity theft. Customer should
contact the three national credit bureaus to monitor credit report. Security
Advisor does not provide real-time notification of sensitive data exposure;
virus/malware removal; home network hacking mitigation; or data loss management.


JUST THE TECH EXPERTS. NONE OF THE EXTRAS.

Don’t need the full protection of Verizon Home Device Protect? Choose Home
Device Advisor instead for 24/7 access to tech support. After enrolling, just
download the Tech Coach app.

$15/mo

Verizon Home Device Advisor
Plus taxes. Limitations
and exclusions apply.

Get started


ACCESS TO 24/7
EXPERT HELP.

24/7 access to Tech Coach Experts who can answer questions about covered home
entertainment and smart home products via app, web, chat or phone. The Tech
Coach app collects data from the user’s device to facilitate certain Tech Coach
Home services, including but not limited to the tap-to-call, tap-to-chat and
device optimization and insights functionalities. This data is used solely for
Tech Coach services. The Tech Coach app is provided by Asurion Mobile
Applications, LLC. For complete details, see the Tech Coach terms of service.
Device must be on and within the Verizon Wireless Data Network Coverage Area for
the Tech Coach app to function. Data usage applies for download and use. The
self-help and proactive support functionalities are available at no charge.


CONNECTED
HOME SETUP.

Two in-home visits per 12-month period from Tech Coach Experts to help you
configure, set up and optimize smart products, or choose the best Wi-Fi devices
for your home. Limitations and exclusions apply. See Verizon Home Device Advisor
Terms of Service for details.


OPTIONAL
INSTALLATION.

Tech Coach Experts can help install additional smart home and home entertainment
products like TVs, sound bars and more for a $49 service fee per product
install. Installations available in select locations for select products, which
are subject to change at any time. Products must be new or fully functioning at
the time of installation, and Wi-Fi access must be available for certain
products to be installed. Availability of installation services is contingent on
certain criteria, including product type, customer location and
appointment/technician availability. An adult aged 18 years or older must be
present during the installation.

The Tech Coach app collects data from the user’s device to facilitate certain
Tech Coach Home services, including but not limited to the tap-to-call,
tap-to-chat and device optimization and insights functionalities. This data is
used solely for Tech Coach services. The Tech Coach app is provided by Asurion
Mobile Applications, LLC. For complete details, see the Tech Coach terms of
service. Device must be on and within the Verizon Wireless Data Network Coverage
Area for the Tech Coach app to function. Data usage applies for download and
use. The self-help and proactive support functionalities are available at no
charge.
Limitations and exclusions apply. See Verizon Home Device Advisor Terms of
Service for details.
Installations available in select locations for select products, which are
subject to change at any time. Products must be new or fully functioning at the
time of installation, and Wi-Fi access must be available for certain products to
be installed. Availability of installation services is contingent on certain
criteria, including product type, customer location and appointment/technician
availability. An adult aged 18 years or older must be present during the
installation.

Compare features Verizon Home
Device Protect Verizon Home
Device Advisor Monthly cost
$25/mo
$15/mo
Support


24/7 remote tech support


2 In-home visits (per 12-month period)


Optional installation ($49 per product install)


Digital security


Anti-virus


Identity theft monitoring


VPN (Safe Wi-Fi)


Protection, extended warranty coverage



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