www.samsung.com Open in urlscan Pro
23.197.36.54  Public Scan

URL: https://www.samsung.com/us/support/?chat=auto
Submission: On September 19 via manual from CA — Scanned from CA

Form analysis 9 forms found in the DOM

javascript:;

<form action="javascript:;" class="gnb-search__form" role="search" autocomplete="off">
  <fieldset>
    <legend>Search form</legend>
    <div class="gnb-search__input-wrap">
      <button type="button" class="gnb-search__input-btn--close">
        <span class="hidden">Close</span>
        <svg class="icon" focusable="false" role="presentation" aria-hidden="true" tabindex="-1">
          <use href="#backward-bold"></use>
        </svg>
      </button>
      <input type="text" name="search" class="gnb-search__input sl-search-input" maxlength="64" an-tr="search layer--search bar-submit" an-ca="search" an-ac="search layer" an-la="search bar:keyword submit" aria-label="search Samsung.com">
      <span class="gnb-search__placeholder">Search Samsung.com</span>
      <!-- input 에 text 가 입력되어 있으면 .gnb-search__input-btn--cancel--show 추가 -->
      <button type="button" class="gnb-search__input-btn--cancel" data-link_cat="search" data-link_id="close" data-link_meta="close" data-link_position="search>type_header" data-event_name="type_header_close">
        <span class="hidden">Cancel</span>
        <svg class="icon" focusable="false" role="presentation" aria-hidden="true" tabindex="-1">
          <use href="#cancel-bold"></use>
        </svg>
      </button>
      <button type="submit" class="gnb-search__input-btn--search" an-tr="search layer--Image-submit" an-ca="search" an-ac="search layer" an-la="search bar:keyword submit">
        <span class="hidden">Search</span>
        <svg class="icon" focusable="false" role="presentation" aria-hidden="true" tabindex="-1">
          <use href="#search-bold"></use>
        </svg>
      </button>
    </div>
  </fieldset>
</form>

Name: signInFormGET https://account.samsung.com/accounts/v1/samsung_com_us/signInGate

<form id="signInForm" name="signInForm" method="get" action="https://account.samsung.com/accounts/v1/samsung_com_us/signInGate">
  <input type="hidden" name="response_type" id="response_type" value="">
  <input type="hidden" name="client_id" value="kv5di1wr19">
  <input type="hidden" name="locale" id="locale" value="">
  <input type="hidden" name="countryCode" value="US">
  <input type="hidden" name="redirect_uri" id="redirect_uri" value="/aemapi/v6/data-login/afterLogin.us.json">
  <input type="hidden" name="state" id="signInState" value="">
  <input type="hidden" name="goBackURL" id="signInGoBackURL" value="">
  <input type="hidden" name="scope" id="scope" value="">
</form>

Name: signOutFormGET https://account.samsung.com/accounts/v1/samsung_com_us/signOutGate

<form id="signOutForm" name="signOutForm" method="get" action="https://account.samsung.com/accounts/v1/samsung_com_us/signOutGate">
  <input type="hidden" name="client_id" value="kv5di1wr19">
  <input type="hidden" name="state" id="signOutState" value="">
  <input type="hidden" name="signOutURL" id="signOutURL" value="/aemapi/v6/data-login/afterLogout.us.json">
</form>

Name: textForm

<form id="textForm" name="textForm">
  <input type="hidden" name="productCountText" id="productCountText" value="Number of Products">
</form>

<form class="yxt-SearchBar-form">
  <label class="sr-only" for="yxt-SearchBar-input--SearchBar" id="yxt-SearchBar-inputLabel--SearchBar"> Conduct a search </label>
  <input class="js-yext-query yxt-SearchBar-input" id="yxt-SearchBar-input--SearchBar" type="text" name="query" value="" aria-label="Conduct a search" aria-autocomplete="list" aria-controls="yxt-SearchBar-autocomplete--SearchBar"
    aria-haspopup="listbox" autocomplete="off" autocorrect="off" spellcheck="false" placeholder="">
  <button type="button" class="js-yxt-SearchBar-clear yxt-SearchBar-clear yxt-SearchBar--hidden component yxt-Answers-component" data-eventtype="SEARCH_CLEAR_BUTTON" data-eventoptions="{}" data-component="IconComponent"
    data-opts="{ &quot;iconName&quot;: &quot;close&quot; }" data-prop="icon" data-is-component-mounted="true" data-is-analytics-attached="true">
    <div class="Icon Icon--close " aria-hidden="true">
      <svg viewBox="0 1 24 24" xmlns="http://www.w3.org/2000/svg">
        <path d="M7 8l9.716 9.716m0-9.716L7 17.716" stroke="currentColor" stroke-width="2"></path>
      </svg>
    </div>
    <span class="yxt-SearchBar-clearButtonText sr-only"> Clear </span>
  </button>
  <button type="submit" class="js-yext-submit yxt-SearchBar-button">
    <div class="yxt-SearchBar-buttonImage component yxt-Answers-component" data-component="IconComponent"
      data-opts="{ &quot;iconUrl&quot;: &quot;/us/smg/etc.clientlibs/samsung/clientlibs/support/us/clientlib-common/resources/images/icon-search.svg&quot; }" data-is-component-mounted="true">
      <div class="Icon Icon--default " aria-hidden="true">
        <img src="/us/smg/etc.clientlibs/samsung/clientlibs/support/us/clientlib-common/resources/images/icon-search.svg" alt="" class="Icon-image">
      </div>
    </div>
    <span class="yxt-SearchBar-buttonText sr-only"> Submit </span>
  </button>
</form>

javascript:void(0);

<form action="javascript:void(0);" class="search-product-card__form" role="search">
  <fieldset>
    <legend>Search form</legend>
    <div class="search-product-card__form-container">
      <div class="text-field-wrap">
        <div class="text-field">
          <label for="search-product-card-support">Search your model number</label>
          <input id="search-product-card-support" type="text" autocomplete="off">
          <button type="button" class="search-product-card__form-delete"><span class="hidden">Delete</span>
            <svg class="icon" focusable="false" role="presentation" aria-hidden="true" tabindex="-1">
              <use href="#cancel-bold"></use>
            </svg>
          </button>
        </div>
        <button type="button" class="search-product-card__form-submit"><span class="hidden">Search</span>
          <svg class="icon" focusable="false" role="presentation" aria-hidden="true" tabindex="-1">
            <use href="#search-bold"></use>
          </svg>
        </button>
      </div>
      <div class="search-product-card__suggested-searches-wrap scrollbar">
        <div class="scrollbar__wrap">
          <div class="scrollbar__contents">
            <p class="search-product-card__searches-title">Suggested Searches</p>
            <ul class="u07-search-kv__searches-list" role="listbox"></ul>
          </div>
        </div>
        <div class="scrollbar-horizontal__track" style="display: none;">
          <div class="scrollbar-horizontal__track-content">
            <div class="scrollbar-horizontal__bar"></div>
          </div>
        </div>
        <div class="scrollbar-vertical__track" style="display: none;">
          <div class="scrollbar-vertical__track-content">
            <div class="scrollbar-vertical__bar"></div>
          </div>
        </div>
      </div>
      <div class="search-product-card__no-result-wrap" style="display: none;">
        <p class="search-product-card__searches-title">Please enter a valid model number or name</p>
      </div>
    </div>
  </fieldset>
</form>

javascript:void(0);

<form action="javascript:void(0);" class="search-product-card__form" role="search">
  <fieldset>
    <legend>Search form</legend>
    <div class="search-product-card__form-container">
      <div class="text-field-wrap">
        <div class="text-field">
          <label for="search-product-card-model">Search Model Code or Name</label>
          <input id="search-product-card-model" type="text" autocomplete="off">
          <button type="button" class="search-product-card__form-delete"><span class="hidden">Delete</span>
            <svg class="icon" focusable="false" role="presentation" aria-hidden="true" tabindex="-1">
              <use href="#cancel-bold"></use>
            </svg>
          </button>
        </div>
        <button type="button" class="search-product-card__form-submit"><span class="hidden">Search</span>
          <svg class="icon" focusable="false" role="presentation" aria-hidden="true" tabindex="-1">
            <use href="#search-bold"></use>
          </svg>
        </button>
      </div>
      <div class="search-product-card__suggested-searches-wrap scrollbar">
        <div class="scrollbar__wrap">
          <div class="scrollbar__contents">
            <p class="search-product-card__searches-title">Suggested Searches</p>
            <ul class="u07-search-kv__searches-list" role="listbox"></ul>
          </div>
        </div>
        <div class="scrollbar-horizontal__track" style="display: none;">
          <div class="scrollbar-horizontal__track-content">
            <div class="scrollbar-horizontal__bar"></div>
          </div>
        </div>
        <div class="scrollbar-vertical__track" style="display: none;">
          <div class="scrollbar-vertical__track-content">
            <div class="scrollbar-vertical__bar"></div>
          </div>
        </div>
      </div>
      <div class="search-product-card__no-result-wrap" style="display: none;">
        <p class="search-product-card__searches-title">Please enter a valid model number or name</p>
      </div>
    </div>
  </fieldset>
</form>

POST

<form class="ermsDataForm" method="post" target="_blank">
  <input type="hidden" name="siteCode">
  <input type="hidden" name="siteId">
  <input type="hidden" name="groupCode" value="">
  <input type="hidden" name="groupEngName" value="">
  <input type="hidden" name="typeCode" value="">
  <input type="hidden" name="typeName" value="">
  <input type="hidden" name="typeEngName" value="">
  <input type="hidden" name="subtypeCode" value="">
  <input type="hidden" name="subtypeName" value="">
  <input type="hidden" name="subtypeEngName" value="">
  <input type="hidden" name="modelCode" value="">
  <input type="hidden" name="modelName" value="">
  <input type="hidden" name="modelDisplayName" value="">
  <input type="hidden" name="topic" value="">
</form>

Name: callMeFormPOST https://webcallback.ipcc.samsungsdsa.com/request.do

<form name="callMeForm" action="https://webcallback.ipcc.samsungsdsa.com/request.do" method="post" target="popup">
  <input type="hidden" name="systemName" value="samsung.com"> <input type="hidden" name="systemPage" value="GetSupport">
</form>

Text Content

Skip to main content

This website is AudioEye enabled and is being optimized for accessibility. To
open the AudioEye Toolbar, press "shift + =". Some assistive technologies may
require the use of a passthrough function before this keystroke. For more
information, activate the button labeled “Explore your accessibility options”.

 * USA/ENGLISH
 * USA/ESPAÑOL
 * Choose Your Location

×
Unfold your world. Get $150 instant Samsung Credit with the new Galaxy Z Fold4Ә.
For a limited time.BUY NOW
Welcome to the

! Please enjoy our special offers for you
MY BENEFITS SPECIAL OFFERS

Samsung
Search Cart Number of Products : 0 Open the Menu
 * Mobile
   Back to Menu
   Close Menu
   Mobile
    * FeaturedOpen Menu
       * Galaxy Z Fold4
       * Galaxy Z Flip4
       * Galaxy Bespoke
       * Galaxy S22 | S22+
       * Galaxy Tab S8 | S8+ | S8 Ultra
       * Galaxy A Series
       * Galaxy Watch5
       * Galaxy Watch5 Pro
       * Galaxy Buds2 Pro
       * All Mobile
   
    * SmartphonesOpen Menu
       * All Smartphones
       * Galaxy Z
       * Galaxy S
       * Galaxy A
       * See Featured Products
   
    * Certified Re-NewedOpen Menu
       * Learn More
       * Shop All
       * Galaxy S21 Certified Re-Newed
       * Galaxy S20 Certified Re-Newed
       * Galaxy N20 Certified Re-Newed
       * Galaxy N10 Certified Re-Newed
       * Galaxy S10 Certified Re-Newed
   
    * TabletsOpen Menu
       * Discover Galaxy Tablets
       * Galaxy Tab S8 | S8+ | S8 Ultra
       * Galaxy Tab S7 | S7+
       * Galaxy Tab S7 FE
       * Galaxy Tab S6 Lite
       * Galaxy Tab A8
       * Tablet Accessories
       * Compare
       * Shop All Tablets
   
    * WatchesOpen Menu
       * Discover Galaxy Watches
       * Galaxy Watch5
       * Galaxy Watch5 Pro
       * Galaxy Watch4
       * Galaxy Watch4 Classic
       * Galaxy Watch5 Bespoke Studio
       * Galaxy Watch4 Bespoke Studio
       * Accessories
       * Shop All Watches
   
    * Galaxy BudsOpen Menu
       * Discover Galaxy Buds
       * Galaxy Buds2 Pro
       * Galaxy Buds2
       * Galaxy Buds Live
       * Accessories
       * Shop All Buds
   
    * AccessoriesOpen Menu
       * All Accessories
       * Phone Accessories
       * Tablet Accessories
       * Wearable Accessories
       * Buds Accessories
       * Galaxy SmartTag
       * Galaxy SmartTag+ 
   
    * OffersOpen Menu
       * Phone Offers
       * More Offers
       * Gaming Rewards
       * Free TV
   
    * Why GalaxyOpen Menu
       * Why Galaxy
       * Galaxy Connected Experience
   
    * Samsung Carrier StoresOpen Menu
       * AT&T Store
       * Sprint Store
       * T-Mobile Store
       * US Cellular Store
       * Verizon Stores
   
   Get free Galaxy Buds2 ($150 value) when you purchase Galaxy Z Fold3 5G or
   Galaxy Z Flip3 5G.

 * TV & Audio
   Back to Menu
   Close Menu
   TV & Audio
    * FeaturedOpen Menu
       * Samsung Neo QLED
       * The Frame
       * TVs for Gaming
       * TVs for Sports
       * Soundbars
       * Smart TV
       * TV Showroom
       * TV Buying Guide
   
    * TVsOpen Menu
       * Shop All TVs
       * Neo QLED 8K
       * OLED
       * Neo QLED 4K
       * QLED 4K
       * Crystal 4K UHD
   
    * Lifestyle TVsOpen Menu
       * Lifestyle TVs
       * The Frame
       * The Freestyle
       * The Serif
       * The Sero
       * The Terrace
       * The Premiere
   
    * Home AudioOpen Menu
       * Discover Home Audio
       * Shop All Home Audio
       * Find the right Soundbar
       * Q Series Premium Soundbars
       * Ultra Slim Soundbars
       * All-in-One Soundbars
       * Soundbars with Subwoofer
       * Sound Towers
   
    * ProjectorsOpen Menu
       * Shop All Projectors
       * The Premiere
       * The Freestyle
   
    * TV & Audio AccessoriesOpen Menu
       * All TV Accessories
       * TV Stands
       * TV Wall Mounts
       * TV Bezels
       * All Home Audio Accessories
   
    * TV by SizeOpen Menu
       * 85"+
       * 75" - 84"
       * 65" - 74"
       * 55" - 64"
       * 44" - 54"
       * 43" and smaller
       * What size TV should I get?
   
    * OffersOpen Menu
       * TV & Home Audio Offers
       * Upgrade your TV
       * Samsung Financing
       * Samsung Access for TVs
   
   Buy Neo QLED TV, Experience our most lifelike picture yet with Quantum Matrix
   Technology Pro.

 * Appliances
   Back to Menu
   Close Menu
   Appliances
    * BespokeOpen Menu
       * Bespoke Home
       * Bespoke Design Studio
       * Bespoke Kitchen
       * Bespoke Refrigerators
       * Bespoke AI Laundry
       * Bespoke Ranges
       * Bespoke Dishwashers
       * Bespoke Microwaves
       * Bespoke Jet Vacuums
       * See Featured Products
   
    * FeaturedOpen Menu
       * Bespoke Refrigerators
       * Family HubTM Refrigerator
       * Built-in Appliances
       * Connected Appliances
       * Energy Efficient Appliances
       * SmartThings Home
       * See Featured Products
   
    * KitchenOpen Menu
       * Refrigerators
       * Ranges
       * Dishwashers
       * Microwaves
       * Wall Ovens
       * Cooktops
       * Range Hoods
   
    * LaundryOpen Menu
       * Bespoke AirDresser
       * Washers
       * Dryers
       * Washer & Dryer Sets
       * Laundry Accessories
       * See Featured Products
   
    * VacuumsOpen Menu
       * Discover Vacuums
       * Jet Stick Vacuums
       * Robot Vacuums
       * Clean Station
       * Vacuum Accessories
       * Shop All Vacuums
   
    * Air PurifiersOpen Menu
       * All Air Purifiers
       * Air Solutions Accessories
       * See Featured Products
   
    * OffersOpen Menu
       * Home Appliances Offers
       * Kitchen Package Offers
       * Home Appliances Rebates
       * Bespoke Refrigerator Panel Offer
   
    * Kitchen Packages
    * Appliance AccessoriesOpen Menu
       * All Appliance Accessories
       * Bespoke Refrigerator Panels
       * Refrigerator Water Filters
       * Laundry Accessories
       * Vacuum Accessories
       * Range Accessories
   
    * Discover Dacor Appliances
   
   Get it superfast with free Samsung Select 3-day delivery. Shop eligible home
   appliances and get it in 3 days or less on us. Limited to select ZIP codes.
   See Terms & Conditions.π

 * Computing
   Back to Menu
   Close Menu
   Computing
    * FeaturedOpen Menu
       * Discover Computing
       * Galaxy Tab S8 | S8+ | S8 Ultra
       * Galaxy Book2 Pro 360
       * Galaxy Book2 Pro
       * Galaxy Book2 360
       * Galaxy Tab S7 FE
       * Odyssey Ark Screen
       * SSD Gaming
   
    * Galaxy BooksOpen Menu
       * Discover Galaxy Books
       * Galaxy Book2 Pro 360
       * Galaxy Book2 Pro
       * Galaxy Book2 360
       * Galaxy Book Pro 360
       * Galaxy Book Odyssey
       * Windows 11
       * Accessories
       * Compare
       * Shop All Galaxy Books
   
    * ChromebooksOpen Menu
       * Discover Galaxy Chromebooks
       * Galaxy Chromebook 2 360
       * Galaxy Chromebook 2
       * Galaxy Chromebook
       * Galaxy Chromebook Go
       * Accessories
       * Compare
       * Shop All Chromebooks
   
    * TabletsOpen Menu
       * Discover Galaxy Tablets
       * Galaxy Tab S8 I S8+ I S8 Ultra
       * Galaxy Tab S7 I S7+
       * Galaxy Tab S7 FE
       * Galaxy Tab S6 Lite
       * Galaxy Tab A8
       * Tablet Accessories
       * Compare
       * Shop All Tablets
   
    * MonitorsOpen Menu
       * All Monitors
       * Odyssey Ark Screen
       * Smart Monitor
       * High Resolution
       * Gaming
       * Curved
       * Flat
   
    * Memory & StorageOpen Menu
       * All Memory & Storage
       * Internal SSD
       * Memory Cards
       * Portable SSD
       * USB Flash Drives
       * Memory & Storage Bundles
   
    * OffersOpen Menu
       * Tablets & Computing Offers
       * Memory & Storage Bundles
       * Monitor, Memory & Storage
       * Monitor & Laptop Bundles
   
   Get a free JBL Quantum One Headset (a $299 value) with your Samsung Odyssey
   Neo G9 Monitor pre-order.
   
   Buy Now
 * Displays
   Back to Menu
   Close Menu
   Displays
    * MonitorsOpen Menu
       * Overview
       * High Resolution Monitors
       * Gaming Monitors
       * Smart Monitors
       * See All
   
    * Interactive DisplaysOpen Menu
       * Shop all Interactive Displays
   
    * Digital SignageOpen Menu
       * Overview
       * 4K UHD
       * Video Wall (LED)
       * Video Wall (LCD)
       * Outdoor & Window
       * Interactive
       * Small & Specialty
   
    * Commercial TVs Open Menu
       * Overview
       * Pro TV
       * Pro TV Terrace Edition
       * Hotel (Hospitality) TVs
       * Healthcare TVs
       * Accessories
   
    * SolutionsOpen Menu
       * Education Signage
       * Live Events and Sports Signage
       * Office Reimagined
       * Corporate Signage
       * Retail Signage
       * Quick-Service Restaurant Signage
       * Hospitality Signage
   
    * Software & ServicesOpen Menu
       * Custom A/V Home Installations
       * Hotel Device & Content Management
       * MagicINFO - Signage Content Management
   
    * OffersOpen Menu
       * Display & TV Offers

 * #YouMake
   Back to Menu
   Close Menu
   
 * Offers
   Back to Menu
   Close Menu
   Offers
    * OffersOpen Menu
       * Offers
       * Phones
       * TV & Home Theater
       * Appliances
       * Kitchen Packages
       * Audio, Watches & Accessories
       * Tablets & Computing
       * Monitor, Memory & Storage
   
    * Offer ProgramsOpen Menu
       * Samsung Offer Programs
       * Galaxy Campus Store
       * Education Offers Program
       * First Responders Offers Program
       * Government Offers Program
       * Military Offers Program
       * Employee Offers Program
       * Business Offers Program
   
    * Outlet
    * Samsung Carrier StoresOpen Menu
       * AT&T Store
       * Sprint Store
       * T-Mobile Store
       * US Cellular Store
       * Verizon Store
   
    * Smart Ways To ShopOpen Menu
       * TV & Phone Subscriptions
       * Samsung Financing
       * Samsung Lease-to-Own
       * Samsung Referral Program
       * Samsung Rewards
       * Samsung Shop App
       * Samsung Money by SoFi
       * Gaming Rewards
   
    * Redeem Retail Offers
    * Trade-in & UpgradeOpen Menu
       * Mobile and Tablet Trade-In
       * TV Upgrade
       * Home Appliances Rebates
   
    * Business OffersOpen Menu
       * Featured Offers
       * Volume Pricing
       * Bulk Trade-In
       * Samsung Business Financing
       * Tax Exemption
       * Why Samsung Business Direct
   
    * Discover Samsung
    * Why Samsung.com
   
   Your Galaxy. Your way. Customize your Galaxy Z Flip3 Bespoke Edition,
   exclusively from Samsung.com.

 * Explore
   Back to Menu
   Close Menu
   Explore
    * Gift Ideas
    * SustainabilityOpen Menu
       * Sustainability at Samsung
       * Eco-Innovation Collection
       * Certified Re-Newed Products
       * Sustainability Articles
       * Find Energy Efficiency Rebates
       * Tree Planting
   
    * SmartThingsOpen Menu
       * Do the SmartThings
       * Work from Home
       * Set the Mood
       * Think Green at Home
       * Stay Fit & Healthy
       * Care for Your Pet
       * SmartThings App
       * Connected Appliances
       * SmartThings Home
   
    * Samsung Live
    * PhotographyOpen Menu
       * Photography Articles
   
    * Life Hacks & WellbeingOpen Menu
       * Work From Home Collection
       * Life Hacks Articles
       * Wellbeing Articles
   
    * GamingOpen Menu
       * Gaming Collection
       * Gaming Articles
   
    * Living & EntertainmentOpen Menu
       * Food & Home Articles
       * Entertainment Articles
   
    * Samsung ExperiencesOpen Menu
       * Brand Articles
       * Galaxy Collaborations
       * Samsung Experience Stores
       * Samsung 837
       * 837X
       * Meet Team Galaxy
       * Samsung@CES
       * Corporate Citizenship
   
   

 * Support
   Back to Menu
   Close Menu
   Support
    * Chat with Us
    * Product Help
    * Request Repair Service
    * Register a Product
    * Order Support
    * Manuals & Software
    * Warranty Information
    * Self-Repair Program
    * Contact Us
   
   Samsung is now offering even more repair solutions.

 * For Business
   Back to Menu
   Close Menu
   For Business
    * Business Home
    * Shop All Offers
    * Rugged Phones & Tablets
    * Indoor & Outdoor Displays
    * Why Shop Samsung
   
   Buy Galaxy A23 and get a free Charging Adapter per device♯
   
   Buy now

 * Open Search Layer
 * Cart Number of Products : 1
 * Sign In
    * Sign In / Create Account
    * Why Create an Account?
    * Track your orders
    * Business Account

 * My Menu
    * My Account
    * Gift Card Wallet
    * Wishlist
    * My Orders
    * My Products
    * Friends and Family
    * Log Out

 * Sign In / Create Account
 * Why Create an Account?
 * Track your orders
 * Business Account

 * My Account
 * Gift Card Wallet
 * Wishlist
 * My Orders
 * My Products
 * Friends and Family
 * Log Out

Close Menu


Your cart is empty.

OK
Layer Popup Close

Sorry, there is insufficient stock for your cart.

OK
Layer Popup Close


REMOVE A PRODUCT

Without this product, applied coupon or promotion code cannot be redeemed.
Are you sure to remove this product?

Move to wish list
Delete
Layer Popup Close


PRIVACY POLICY

I have read and agree to the Samsung.com
Privacy Policy

Tick this box to proceed to Samsung.com.

By ticking this box, I accept Samsung Service Updates, including :

Samsung.com Services and marketing information, new product and service
announcements as well as special offers, events and newsletters.

PROCEED TO SAMSUNG.COM
LEAVE PAGE
Close Privacy Policy


CHECK PREFERENCES

Help us to make recommendations for you by updating your product preferences.

YES
LATER
Close Check Preferences


WHAT ARE YOU LOOKING FOR?

Search form
Close Search Samsung.com Cancel Search

Suggested Searches

NO SUGGESTIONS

Search History

Clear All

Related Searches

Matched Contents

Galaxy Z Fold4 Galaxy Z Flip4 Galaxy S22 5G Galaxy S22 Ultra 5G Certified
Re-newed Galaxy Tab S8 The Freestyle The Frame TV QLED TVs Washer & Dryer Set
Bespoke Refrigerators Samsung Care+ Galaxy Watch5 Galaxy Buds2 Pro
For Business

Click here - for live chat to start a conversation with our product experts.

Cancel




Choose your location or language

See More Close

This site uses cookies to enhance your web site experience. By continuing to
browse or use this site, you are agreeing to our use of cookies. See our privacy
policy here.

Close
Close Close

Want to get hands-on with latest Galaxy device?

Come meet a Samsung representative for your S10 purchase

A Samsung representative at Best Buy will call to schedule your Galaxy S10 try
out.
Please share your ZIP Code to find a nearby Best Buy to try out your next phone.

A Samsung representative at Best Buy can set up a personal demonstration for
your next galaxy device.
Please share your ZIP Code to find a nearby Best Buy location

, our Samsung representative, wants to know about you so they can assist you
better.

, our Samsung representative at Best Buy, want to know about you to set up a
personal demonstration on your next galaxy device.


NO, THANKS NO, THANKS
I agree to receive information and special deals from Samsung.



CONNECT WITH EXPERT REQUEST DEMO

By submitting this form you acknowledge you have read the Privacy Policy Privacy
Policy and consent to receiving calls/texts from Samsung representative. Message
and data rates may apply.

We will see you soon!

, our Samsung representative will be in touch with you.


Buy the Samsung Galaxy Note10/Note10+ and get 6 months of Spotify Premium for
free.

Discover Samsung Event
Get up to 55% off a screen repair for select devices, from September 12 to 26.
That’s only $99.99 or $249.99 with appointments scheduled on Samsung.com,
through mail-in or at Best Buy, UbreakiFix, Samsung Experience stores and repair
services at Samsung service center locations.
Learn more
See terms and conditions.


SUPPORT

Find resources
Contact us
Find resources
Contact us

We're here for you


WELCOME TO SAMSUNG SUPPORT


Search form
Conduct a search

Clear

Submit

How do I reset my ice maker?
Where can I find a user manual?
How do I find a replacement remote control for my TV?

related search

 * Replace TV remote
 * Download Mode
 * TV software update
 * TV screen mirroring
 * Reset ice maker
 * Phone user manual
 * Phone software update
 * Phone factory reset


PRODUCT SUPPORT

Get help, find answers, download drivers, manuals and more.
Search form
Search your model number Delete
Search

Suggested Searches




Please enter a valid model number or name

How to find my model number
 * Mobile
   
 * TVs & Home Theater
   
 * Home Appliances
   
 * Smart Home
   
 * Computing
   
 * Camera
   
 * Apps & Services
   

Search form
Search Model Code or Name Delete
Search

Suggested Searches




Please enter a valid model number or name

How to find my model number
 * 


Back
View more


HOW TO FIND MODEL CODE

Select from the menus below to find your model number.

 * Type
   
 * Sub Type
   
 * Category
   

Previous

Next
Indicator 1
Layer Popup Close


TOPICS


IT MAY BE QUICKER TO CHECK FOR A SOLUTION HERE

Still can't find the answer you're looking for? Click next to e-mail us

Send Email


Layer Popup Close


Recognized by Newsweek


BEST CUSTOMER SERVICE 2023 AWARD

We are so grateful to our consumers for voting us to be recognized on Newsweek’s
America’s Best Customer Service list 2023.

Best Digital Customer Experience


GOLD AWARD WINNER

Awarded for providing customers with a smooth, intuitive, and rewarding digital
experience, Samsung Connected Care will continue to expand the digitalized
experience to provide the best services to our customers.

Winner of Best in Future of Customer Experience


IDC FUTURE ENTERPRISE AWARDS

Samsung Electronics America Customer Care Connected Care is named the overall
winner of IDC’s inaugural Future Enterprise Best in Future of Customer
Experience North America Awards. Samsung Connected Care is being recognized for
delivering the first digitalized prescriptive customer service in the home
appliance industry.

Reliability & Customer Satisfaction


RANKED #1

Samsung was rated #1 in Reliability and #1 in Customer Service in Home
Appliances by the 2021 American Customer Satisfaction Index. ††




DO MORE

Samsung Care+, your phone with added peace of mind



Learn more

Learn about the latest phone update - One UI 3.1

Learn more

Keep track of your device locations with SmartThings

Learn more

Use Bluetooth devices with your smart TV

Learn more

Simplify your life with Samsung apps

Learn more


FIND RESOURCES


MANUALS, DRIVERS, AND SOFTWARE

Get the latest drivers, manuals, firmware, and software.
Learn more


REQUEST REPAIR SERVICE

Arrange for a service visit at home, schedule a walk-in appointment or mail your
device in for a repair.

Start repair service Track service request


WATCH HOW-TO VIDEOS

Watch our helpful videos to get the most out of your Samsung products.
Watch now Open in a new window :


REGISTER YOUR PRODUCT

Gain access to exclusive offers and perks, apps and services, world-class
customer support and more.
Learn more


WINDOWS UPDATE INFORMATION

Get all the information you need to update your Samsung PC to the latest version
of Windows.

Windows 11 Windows 10


WARRANTY

Register your product and find out what’s covered.
Learn more


CRACKED SCREEN? SKIP THE REPAIRS.

Trade-in & Upgrade to a Certified Re-Newed Galaxy phone for as low as
$250.* Additional 5% applied at cart.

Shop Now


PHONE SIMULATORS

Use our interactive simulators to walk through select hardware and software
features on your device step by step.

Get started


FIND REPLACEMENT PARTS OR START A SELF-REPAIR

If you’re looking for a replacement part, visit Samsung Parts to find what you
need. To self-repair a mobile phone or tablet, visit our partner site, iFixit,
for step-by-step guides and Samsung genuine parts. 

Find parts Open in a new window : https://www.samsungparts.com/Default.aspx
Start a self-repair Open in a new window : Start a self-repair



We're here for you


CONTACT SAMSUNG SUPPORT

Contact us online through chat and get support from an expert on your computer,
mobile device or tablet. Support is also available on your mobile device through
the Samsung Members App.
Get support


We think you're in Canada.

Would you like to view the Canada website?
English
English French



*Price is reflective of purchasing the lowest price Certified Re-Newed phone
with a cracked screen trade in. See Terms & Conditions

†† Based on 2021 American Customer Satisfaction Index (ACSI) survey of customers
rating their own household appliance’s performance.

 * Home Home
 * Support Support


FOOTER NAVIGATION


SHOP

open
 * Phones
 * Tablets
 * Watches
 * Mobile Accessories
 * Mobile Audio
 * TV & Home Theater
 * Computing
 * Monitors
 * Memory & Storage
 * Home Appliances
 * Smart Home
 * Samsung Experience Store
 * Apps & Services
 * Shop Certified Re-Newed
 * Samsung Authorized Reseller Program


SUPPORT

open
 * Chat with Us
 * Product Support
 * Order Support
 * Your Account
 * Register Your Product
 * Contact Us
 * Samsung Community
 * Accessibility at Samsung
 * Note7 Recall
 * Give Feedback


OFFERS

open
 * Offers
 * Samsung Rewards
 * Student & Education Offer Program
 * Government Offer Program
 * Military Offer Program
 * Employee Offer Program
 * First Responders Offer Program
 * Business Offer Program


SUSTAINABILITY

open
 * Overview
 * Environment
 * Corporate Citizenship
 * Digital Responsibility
 * Labor & Human Rights
 * Diversity & Inclusion
 * Sustainable Supply Chain


ABOUT US

open
 * Leadership & Mission
 * Our Business
 * Brand Identity
 * Careers
 * Investor Relations
 * Newsroom
 * Ethics
 * Samsung Design

Copyright© 1995-2022 SAMSUNG All Rights Reserved.

USA/ENGLISH
USA/ENGLISH
 * Privacy
 * Do Not Sell My Personal Information
 * Legal
 * Accessibility Help
 * Sitemap

STAY IN THE LOOP?
 * Facebook Social Network
 * Twitter Social Network
 * Instagram Social Network
 * YouTube Video
 * Open in a New Window : Email to

Fast, easy checkout with Shop Samsung App
Easy sign-in, Samsung Pay, notifications, and more!
Get the app
Or continue shopping on Samsung.com

×
The Shop Samsung app
Free standard shipping, exclusive offers and financing options.
GET
×
The Shop Samsung app
Free standard shipping, exclusive offers and financing options.
GET
×


YOU ARE ABOUT TO BE REDIRECTED TO INVESTOR RELATIONS INFORMATION FOR U.S.

Thank you for visiting Samsung U.S. Investor Relations. You will be redirected
via a new browser window to the Samsung Global website for U.S. investor
relations information.
CANCEL
CONTINUE
×


REDIRECT NOTIFICATION

As of Nov. 1, 2017, the Samsung Electronics Co., Ltd. printer business and its
related affiliates were transferred to HP Inc.

For more information, please visit HP's website: http://www.hp.com/go/samsung


 * * For Samsung Supplies information go to: www.hp.com/go/samsungsupplies
 * * For S.T.A.R. Program cartridge return & recycling go to:
   www.hp.com/go/suppliesrecycling
 * * For Samsung printer support or service go to: www.hp.com/support/samsung


Select CONTINUE to visit HP's website.

CANCEL
CONTINUE

Contact
 * Text "SUPPORT" to 800-SAMSUNG (800-726-7864)
 * Message Us
 * Order Help
 * Samsung Promotions
 * Call Us

 * Give us a call 1-800-SAMSUNG (1-800-726-7864)
 * Mobile Support 8 AM - 12 AM EST 7 days a week
 * Home Electronics & Appliance Support 8 AM - 12 AM EST 7 days a week
 * IT/Computing Support 8 AM - 12 AM EST 7 days a week
 * Order Support Order Help




Opens in new window
PDF Download
Word Download
Excel Download
PowerPoint Download
Document Download

close carousel