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FORTUNE 500 TRANSPORTATION LEADER SAFELY MIGRATES FROM ONE CLOUD TO ANOTHER

How J.B. Hunt assures app performance in hybrid cloud with IBM Turbonomic




In 2018, J.B. Hunt Transport, Inc’s public cloud journey began when it migrated
25% of its on-premises workloads to Microsoft Azure. In 2019, the company
decided to rearchitect its J.B. Hunt 360 platform, which included its Shipper
360 and Carrier 360 technologies, to improve usability and accelerate its
time-to-market.

As this transition got underway, it soon became clear that J.B. Hunt needed a
holistic view of its environment so it could ensure that its workloads were
sized correctly as its environment grew increasingly complex. Overprovisioning
and manual intervention were not long-term options. This is when Robert Auten,
Senior Expert Software Engineer, Cloud Operations at J.B. Hunt and his team
turned to the IBM® Turbonomic® Application Resource Management (ARM) solution.




OVER THE COURSE OF 12 MONTHS EXECUTED

2,000

resizing actions


FREED UP

650

hours in 1 year

> When we implemented the Google Cloud integration following the first General
> Availability (GA) release, Turbonomic discovered everything correctly and gave
> us the correct recommendations right away. We executed on some of the
> recommendations, and it worked really well.

Robert Auten
Senior Expert Software Engineer, Cloud Operations, J.B. Hunt Transport, Inc.


FULL-STACK VISIBILITY AND AI-POWERED RESOURCING DECISIONS

Two key aspects of Turbonomic ARM are the AI-powered resourcing recommendations
and automated actions. For their on-premises environment, which consists of
VMware and Microsoft Hyper V, Auten and his team are automating all
non-disruptive actions 24x7 and are scaling non-production actions during a
nightly maintenance window. Over the course of 12 months, Turbonomic executed
nearly 2,000 resizing actions which—assuming manual intervention requires 20
minutes per action—freed up over 650 hours of the team’s time to focus on
strategic initiatives. Turbonomic has also supported the team in their planning
process for their on-premises environment and has given them tangible evidence
to present to upper management when new hosts need to be purchased.
Additionally, it has helped the team ensure there is an audit trail as changes
are implemented across their environment: Turbonomic calls J.B. Hunt’s IT
Service Management (ITSM) webhook to create change records for all scaling
actions.




In their Azure environment, the team has been using a combination of
recommendations and automated actions to manage their resources. In their lab
and test environment, they rely on automated actions but in their production
environment, they follow a governance process whereby they share Turbonomic
recommendations across the broader team before executing. Once the team signs
off on that action, Cloud Operations will move those resources into the group
that has a policy to automatically execute on that action in the future.

Turbonomic has also helped Auten’s team improve collaboration with application
owners. It has empowered them to identify opportunities to reduce waste in their
container environment by rearchitecting their applications. According to Auten,
to assure performance of their containerized applications, the team sets CPU and
memory limits based on what’s required for startup, not what is required
afterward. While this ensures those applications have the resources they need
during startup, it also creates waste in their environment since they don’t
require this same volume of resources to run after startup. Turbonomic
identifies this discrepancy and gives them clear evidence for cases where it
would be best to rearchitect their application in order to utilize more
resources within their container environment.




DELIVERING ONGOING OPTIMIZATION ACROSS HYBRID CLOUD

At the start of 2021, J.B. Hunt leadership entered a strategic alliance with
Google Cloud and tasked the team with migrating the bulk of their compute
environment — which included 1,000 virtual machines, 90 Kubernetes clusters, 915
Kubernetes nodes, 27,000 pods and 500 databases—from Azure to Google Cloud. Due
to their architecture, tools, and talent, they reduced a six to nine month
project plan down to six weeks of execution. Because they already trusted
Turbonomic to optimize their Azure environment, the team was confident their
workloads were correctly sized before the migration. Prior to the start of the
migration, they knew the sizing they would need in Google Cloud. In the end,
they executed the shift in only 35 business days with zero down-time.

The team is already off to a strong start in their Google Cloud journey, but the
migration phase is just the beginning. The team will continue to optimize their
environment to reduce waste and assure the performance of their applications. An
important aspect in this ongoing optimization process will be their ability to
prevent resourcing issues before they occur. That’s where Turbonomic’s Google
Cloud integration will help.

As early users of Turbonomic’s Google Cloud integration, Auten and his team have
started by targeting their non-production environment within Google Cloud. Their
plan is to deploy Turbonomic across their production environment, so they can
track utilization and savings resulting from Turbonomic’s AI-powered resourcing
recommendations and actions.



About J.B. Hunt Transport, Inc.

Founded in 1961, J.B. Hunt (link resides outside of ibm.com) is a Fortune 500
transportation and logistics company headquartered in Lowell, Arkansas. Since
the very beginning, great customer service has been central to J.B. Hunt’s
mission. As it builds the most efficient transportation network in North
America, J.B. Hunt seeks to deliver an industry-leading service while remaining
committed to environmental sustainability.



Solution component

IBM® Turbonomic® Application Resource Management


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