www.usersassistance.com Open in urlscan Pro
172.67.173.241 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
https://usersassistance.com/
Effective URL:
https://www.usersassistance.com/
Submission: On July 11 via automatic, source certstream-suspicious (July 11th 2024, 1:58:59 pm UTC) — Scanned from DE

Summary HTTP 29 Redirects Behaviour Indicators

Summary

This website contacted 7 IPs in 2 countries across 6 domains to perform 29 HTTP transactions. The main IP is 172.67.173.241, located in United States and belongs to CLOUDFLARENET, US. The main domain is www.usersassistance.com.
TLS certificate: Issued by WE1 on June 22nd 2024. Valid for: 3 months.

This is the only time www.usersassistance.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 11	172.67.173.241 172.67.173.241	13335 (CLOUDFLAR...) (CLOUDFLARENET)
2	142.250.185.228 142.250.185.228	15169 (GOOGLE) (GOOGLE)
1 11	18.173.205.76 18.173.205.76	16509 (AMAZON-02) (AMAZON-02)
1	2a00:1450:400... 2a00:1450:4001:830::2003	15169 (GOOGLE) (GOOGLE)
2	23.36.162.17 23.36.162.17	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
3	23.53.43.59 23.53.43.59	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	23.53.42.250 23.53.42.250	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
29	7

11 172.67.173.241 (United States) 1 redirects

ASN13335 (CLOUDFLARENET, US)

usersassistance.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
www.usersassistance.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 142.250.185.228 (United States)

ASN15169 (GOOGLE, US)
PTR: fra16s53-in-f4.1e100.net

www.google.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

11 18.173.205.76 (United States) 1 redirects

ASN16509 (AMAZON-02, US)
PTR: server-18-173-205-76.fra56.r.cloudfront.net

widget.freshworks.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:830::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 23.36.162.17 (Frankfurt am Main, Germany)

ASN20940 (AKAMAI-ASN1, NL)
PTR: a23-36-162-17.deploy.static.akamaitechnologies.com

cdn.livechatinc.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
cdn.livechat-files.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 23.53.43.59 (Frankfurt am Main, Germany)

ASN20940 (AKAMAI-ASN1, NL)
PTR: a23-53-43-59.deploy.static.akamaitechnologies.com

api.livechatinc.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 23.53.42.250 (Frankfurt am Main, Germany)

ASN20940 (AKAMAI-ASN1, NL)
PTR: a23-53-42-250.deploy.static.akamaitechnologies.com

secure.livechatinc.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
11	freshworks.com 1 redirects widget.freshworks.com — Cisco Umbrella Rank: 30589	142 KB
11	usersassistance.com 1 redirects usersassistance.com www.usersassistance.com	71 KB
5	livechatinc.com cdn.livechatinc.com — Cisco Umbrella Rank: 5695 api.livechatinc.com — Cisco Umbrella Rank: 5152 secure.livechatinc.com — Cisco Umbrella Rank: 6585	33 KB
2	google.com www.google.com — Cisco Umbrella Rank: 10	988 B
1	livechat-files.com cdn.livechat-files.com — Cisco Umbrella Rank: 32993	17 KB
1	gstatic.com www.gstatic.com	213 KB
29	6

	Domain	Requested by
11	widget.freshworks.com	1 redirects www.usersassistance.com widget.freshworks.com
10	www.usersassistance.com	www.usersassistance.com
3	api.livechatinc.com	cdn.livechatinc.com
2	www.google.com	www.usersassistance.com www.gstatic.com
1	cdn.livechat-files.com
1	secure.livechatinc.com	cdn.livechatinc.com
1	cdn.livechatinc.com	www.usersassistance.com
1	www.gstatic.com	www.google.com
1	usersassistance.com	1 redirects
29	9

This site contains no links.

Subject Issuer	Validity	Valid
usersassistance.com WE1	`2024-06-22` - `2024-09-20`	3 months	crt.sh
*.google.com WR2	`2024-06-24` - `2024-09-16`	3 months	crt.sh
*.gstatic.com WR2	`2024-06-24` - `2024-09-16`	3 months	crt.sh
livechat.com DigiCert TLS RSA SHA256 2020 CA1	`2024-07-10` - `2025-07-10`	a year	crt.sh
*.freshworks.com Amazon RSA 2048 M02	`2024-06-25` - `2025-07-24`	a year	crt.sh

This page contains 4 frames:

Primary Page: https://www.usersassistance.com/
Frame ID: 8861D743A54D14AD5407FD2BB9A69407
Requests: 20 HTTP requests in this frame

Frame: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6LdCknkUAAAAAN-q-fSt60_KZDEGNRxFw1oYCgzE&co=aHR0cHM6Ly93d3cudXNlcnNhc3Npc3RhbmNlLmNvbTo0NDM.&hl=de&v=rKbTvxTxwcw5VqzrtN-ICwWt&size=invisible&cb=y7mdl7154n3p
Frame ID: 6DD8F668460F8EA4E96EE423B2B0052C
Requests: 1 HTTP requests in this frame

Frame: https://widget.freshworks.com/widgetBase/widget.js
Frame ID: 96524910FB2827B2856E111881D07B9F
Requests: 7 HTTP requests in this frame

Frame: https://secure.livechatinc.com/customer/action/open_chat?license_id=13465023&group=0&embedded=1&widget_version=3&unique_groups=0
Frame ID: 7D36334C379F949A0D6A540601625F83
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

usersassistance.com | Support

Page URL History Show full URLs

https://usersassistance.com/ HTTP 301
http://www.usersassistance.com/ HTTP 307
https://www.usersassistance.com/ Page URL

Detected technologies

Bootstrap (Web Frameworks) Expand

Overall confidence: 100%
Detected patterns

bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js

LiveChat (Live Chat) Expand

Overall confidence: 100%
Detected patterns

cdn\.livechatinc\.com/.*tracking\.js

reCAPTCHA (Captchas) Expand

Overall confidence: 100%
Detected patterns

/recaptcha/api\.js

Page Statistics

29
Requests

97 %
HTTPS

14 %
IPv6

6
Domains

9
Subdomains

7
IPs

2
Countries

476 kB
Transfer

1159 kB
Size

7
Cookies

0 Outgoing links

These are links going to different origins than the main page.

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://usersassistance.com/ HTTP 301
http://www.usersassistance.com/ HTTP 307
https://www.usersassistance.com/ Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 9

https://widget.freshworks.com/widgets/151000000348.js HTTP 301
https://widget.freshworks.com/widgetBase/bootstrap.js

29 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H3

200

Primary Request / Show response
www.usersassistance.com/
Redirect Chain

https://usersassistance.com/
http://www.usersassistance.com/
https://www.usersassistance.com/

6 KB
3 KB

322ms
304ms

Document
text/html

172.67.173.241
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL: https://www.usersassistance.com/
Protocol: H3
Security: QUIC, , AES_128_GCM
Server: 172.67.173.241 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software: cloudflare /
Resource Hash: 2c7363baaf48cd13572001596f3ee186cfe4b3d4d7596728c1610255aeb67519

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

alt-svc: h3=":443"; ma=86400
cache-control: no-store, no-cache, must-revalidate
cf-cache-status: DYNAMIC
cf-ray: 8a194f985ee59079-FRA
content-encoding: br
content-type: text/html; charset=UTF-8
date: Thu, 11 Jul 2024 13:58:53 GMT
expires: Thu, 19 Nov 1981 08:52:00 GMT
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
pragma: no-cache
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=dNpontQioTjpv5Ov2IQw%2BMh0ozM0tboOCiaTjrg8lAW0dOvcVHWuX%2F1%2FujxuvlbQwMgwj5HNec%2BihAOd0z8PVB%2Fou2k%2BLGy1yA5Co2mAqS5euBa9YH%2F6WwOibIbOnBcD5Zv374A2BiEGHg%3D%3D"}],"group":"cf-nel","max_age":604800}
server: cloudflare
vary: Accept-Encoding

Redirect headers

Location: https://www.usersassistance.com/
Non-Authoritative-Reason: HttpsUpgrades

GET
H3 200 default.css
www.usersassistance.com/tpl1/css/ 5 KB
2 KB 36ms
35ms Stylesheet
text/css 172.67.173.241
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL: https://www.usersassistance.com/tpl1/css/default.css
Requested by: Host: www.usersassistance.com
URL: https://www.usersassistance.com/
Protocol: H3
Security: QUIC, , AES_128_GCM
Server: 172.67.173.241 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software: cloudflare /
Resource Hash: 37e9e088b16709a702099f148d482e6998f194c104294313056e4747c2e6be17

Request headers

Referer: https://www.usersassistance.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Thu, 11 Jul 2024 13:58:53 GMT
content-encoding: gzip
cf-cache-status: HIT
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age: 36408
alt-svc: h3=":443"; ma=86400
content-length: 1447
last-modified: Wed, 24 Apr 2019 16:41:31 GMT
server: cloudflare
etag: "1592-587495faba4c0-gzip"
vary: Accept-Encoding
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=OoWsQSX7gInDv6oqSPpJ55hkrE%2FSU4r7Y7%2BsEjtqK9w0BAyZVx8xyudxCAzrvyVYJWuZC7KKoA4HYCZiyNFka4fMmc5gvrnlgprjuXKASe4BcVxgYzcTJHGHGl7qBxpMYbTX65SUMWBlZw%3D%3D"}],"group":"cf-nel","max_age":604800}
content-type: text/css
cache-control: max-age=86400
accept-ranges: bytes
cf-ray: 8a194f9a5aa99079-FRA
expires: Fri, 12 Jul 2024 03:52:05 GMT

GET
H3 200 usersassistance.css
www.usersassistance.com/tpl1/css/ 1 KB
932 B 36ms
34ms Stylesheet
text/css 172.67.173.241
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL: https://www.usersassistance.com/tpl1/css/usersassistance.css
Requested by: Host: www.usersassistance.com
URL: https://www.usersassistance.com/
Protocol: H3
Security: QUIC, , AES_128_GCM
Server: 172.67.173.241 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software: cloudflare /
Resource Hash: ec8bf89320cac6670ad0b15fa2c36201eaed9c4f7604e7f046024be48025544a

Request headers

Referer: https://www.usersassistance.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Thu, 11 Jul 2024 13:58:53 GMT
content-encoding: gzip
cf-cache-status: HIT
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age: 36408
alt-svc: h3=":443"; ma=86400
content-length: 429
last-modified: Wed, 24 Apr 2019 16:41:31 GMT
server: cloudflare
etag: "528-587495faba4c0-gzip"
vary: Accept-Encoding
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=oq9JrN0P%2B9iVW%2Fy%2BWrBgMBgmbqlfUZHW6HSYw3W1g2Bc55WA48pAUSYfmbB04SofLXtdpaAlJo2ffTN3DNxJA5Ro4rSfb4A%2BZORtgB19M%2FlCP3PQUduk93fBVmz3xdv5ObeU8tB7zf1a1g%3D%3D"}],"group":"cf-nel","max_age":604800}
content-type: text/css
cache-control: max-age=86400
accept-ranges: bytes
cf-ray: 8a194f9a5aaa9079-FRA
expires: Fri, 12 Jul 2024 03:52:05 GMT

GET
H3 200 api.js Show response
www.google.com/recaptcha/ 1 KB
988 B 103ms
54ms Script
text/javascript 142.250.185.228
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.google.com/recaptcha/api.js?render=6LdCknkUAAAAAN-q-fSt60_KZDEGNRxFw1oYCgzE

Requested by

Host: www.usersassistance.com
URL: https://www.usersassistance.com/

Protocol

Security

QUIC, , AES_128_GCM

Server

142.250.185.228 , United States, ASN15169 (GOOGLE, US),

Reverse DNS

fra16s53-in-f4.1e100.net

Software

GSE /

Resource Hash

371b8a20a49f5a807b3390e6e593d2ab6d45a980725ac296c84d380948b0e705

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors 'self'
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Referer: https://www.usersassistance.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Thu, 11 Jul 2024 13:58:53 GMT
content-encoding: gzip
x-content-type-options: nosniff
content-security-policy: frame-ancestors 'self'
server: GSE
x-frame-options: SAMEORIGIN
content-type: text/javascript; charset=utf-8
cache-control: private, max-age=300
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection: 1; mode=block
expires: Thu, 11 Jul 2024 13:58:53 GMT

GET
H3 200 usersassistance.png
www.usersassistance.com/images/logos/ 3 KB
3 KB 37ms
36ms Image
image/png 172.67.173.241
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://www.usersassistance.com/images/logos/usersassistance.png
Requested by: Host: www.usersassistance.com
URL: https://www.usersassistance.com/
Protocol: H3
Security: QUIC, , AES_128_GCM
Server: 172.67.173.241 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software: cloudflare /
Resource Hash: e144148f0d8f048c8dd33ee300a1cfadca171d593e2e49ae7c84666873652dae

Request headers

Referer: https://www.usersassistance.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Thu, 11 Jul 2024 13:58:53 GMT
cf-cache-status: HIT
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age: 36408
alt-svc: h3=":443"; ma=86400
content-length: 2766
last-modified: Wed, 24 Apr 2019 16:41:31 GMT
server: cloudflare
etag: "ace-587495faba4c0"
vary: Accept-Encoding
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=ihzshP2Jxspcnoi7pHIWQ8FUL5ypwtTGrX5zB6mbPdtfxuc9EKRzZzQq19YsbBShzt3Whgw1jOUve9hOXMtGaWYlAJUiJ3nUvXhtQhAKri5au15Qy%2FwBa7FWIJenlVA4FpTKNeAPhSmw1A%3D%3D"}],"group":"cf-nel","max_age":604800}
content-type: image/png
cache-control: max-age=86400
accept-ranges: bytes
cf-ray: 8a194f9a5aac9079-FRA
expires: Fri, 12 Jul 2024 03:52:05 GMT

GET
H3 200 option_3.png
www.usersassistance.com/images/ 1 KB
2 KB 46ms
45ms Image
image/png 172.67.173.241
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://www.usersassistance.com/images/option_3.png
Requested by: Host: www.usersassistance.com
URL: https://www.usersassistance.com/
Protocol: H3
Security: QUIC, , AES_128_GCM
Server: 172.67.173.241 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software: cloudflare /
Resource Hash: 623f3bf1df3c5f5e631af3e198fcbca1bfeb4729cd762f919eed1ff05581f76e

Request headers

Referer: https://www.usersassistance.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Thu, 11 Jul 2024 13:58:53 GMT
cf-cache-status: HIT
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age: 36408
alt-svc: h3=":443"; ma=86400
content-length: 1505
last-modified: Wed, 24 Apr 2019 16:41:31 GMT
server: cloudflare
etag: "5e1-587495faba4c0"
vary: Accept-Encoding
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=EFcPwrXF3fjkDHCV7qUZLC%2BLOS79YRRbiyt2bSM7wIQVhAA4o6tiMyOM30daCdqG5Pt3OOKSwRIe4rhiSjUwqWvAZJIEhE96JeaZ6aZLp3XvKmTlUQJa6maBv6gCOWF0P2xbd%2F4Gqh1riA%3D%3D"}],"group":"cf-nel","max_age":604800}
content-type: image/png
cache-control: max-age=86400
accept-ranges: bytes
cf-ray: 8a194f9afbbe9079-FRA
expires: Fri, 12 Jul 2024 03:52:05 GMT

GET
H3 200 option_1.png
www.usersassistance.com/images/ 2 KB
3 KB 286ms
284ms Image
image/png 172.67.173.241
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://www.usersassistance.com/images/option_1.png
Requested by: Host: www.usersassistance.com
URL: https://www.usersassistance.com/
Protocol: H3
Security: QUIC, , AES_128_GCM
Server: 172.67.173.241 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software: cloudflare /
Resource Hash: 170dc6cbcb35bad75e33f897ea2a9d6fb1b4c4b7d90ea481e5ac99db8107749c

Request headers

Referer: https://www.usersassistance.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Thu, 11 Jul 2024 13:58:54 GMT
cf-cache-status: REVALIDATED
last-modified: Wed, 24 Apr 2019 16:41:31 GMT
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server: cloudflare
etag: "834-587495faba4c0"
vary: Accept-Encoding
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=TPH4hn%2By6ZgrtW3yyIwghVlL%2Bes3HGFVLBzOy9CtFS6KqmiWshh3%2FenR2BmABUS43xx5I79W4GDk95OK3%2BCefw6lrci1OGtBbQA0xEZ89L7C2UeviVb%2BgirKZVSMrFjvvcbC8a1Bs%2FG8Aw%3D%3D"}],"group":"cf-nel","max_age":604800}
content-type: image/png
cache-control: max-age=86400
accept-ranges: bytes
cf-ray: 8a194f9afbc69079-FRA
alt-svc: h3=":443"; ma=86400
content-length: 2100
expires: Fri, 12 Jul 2024 13:58:54 GMT

GET
H3 200 option_2.png
www.usersassistance.com/images/ 1 KB
2 KB 289ms
287ms Image
image/png 172.67.173.241
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://www.usersassistance.com/images/option_2.png
Requested by: Host: www.usersassistance.com
URL: https://www.usersassistance.com/
Protocol: H3
Security: QUIC, , AES_128_GCM
Server: 172.67.173.241 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software: cloudflare /
Resource Hash: 18d7275e9ad4f8203e27271488fbf2ead7a2d69339f40eb7ac9cbf5748eaf9a2

Request headers

Referer: https://www.usersassistance.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Thu, 11 Jul 2024 13:58:54 GMT
cf-cache-status: REVALIDATED
last-modified: Wed, 24 Apr 2019 16:41:31 GMT
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server: cloudflare
etag: "570-587495faba4c0"
vary: Accept-Encoding
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=5F8p3AevX9xqzICD6d%2Fs1%2BgE1lVy16y3ru%2BepRYE9VV0JxgRtcEsCJf8RdfW%2FL1uQ5tj69B9WbndihdUgqHWUP5huou3CCR%2BKzrWEhtpZIcewgj76eZXnrjDX086Dojg%2FCin7fKp4ib3ng%3D%3D"}],"group":"cf-nel","max_age":604800}
content-type: image/png
cache-control: max-age=86400
accept-ranges: bytes
cf-ray: 8a194f9afbc99079-FRA
alt-svc: h3=":443"; ma=86400
content-length: 1392
expires: Fri, 12 Jul 2024 13:58:54 GMT

GET
H3 200 es.gif
www.usersassistance.com/images/ 360 B
861 B 41ms
40ms Image
image/gif 172.67.173.241
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://www.usersassistance.com/images/es.gif
Requested by: Host: www.usersassistance.com
URL: https://www.usersassistance.com/
Protocol: H3
Security: QUIC, , AES_128_GCM
Server: 172.67.173.241 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software: cloudflare /
Resource Hash: 048a252135ee5da45dcd64a8afb068f30a0509106c7bd86ba76078db4b34581a

Request headers

Referer: https://www.usersassistance.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

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Response headers

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AMAZON-02

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Full URL: https://widget.freshworks.com/widgetBase/bootstrap.js
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GOOGLE

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https://www.gstatic.com/recaptcha/releases/rKbTvxTxwcw5VqzrtN-ICwWt/recaptcha__de.js

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GET
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AKAMAI-ASN1

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GET
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AKAMAI-ASN1

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Full URL

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GET
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Full URL

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GET
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182ms XHR
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AMAZON-02

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Full URL: https://widget.freshworks.com/widgets/151000000348.json?randomId=0.6899764020215653
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Response headers

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AMAZON-02

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Full URL: https://widget.freshworks.com/widgetBase/static/media/frame.d7ae132c.css
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Response headers

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GET
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95 KB 25ms
24ms Script
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AMAZON-02

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Full URL: https://widget.freshworks.com/widgetBase/widget.js
Requested by: Host: widget.freshworks.com
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GET
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2 KB 413ms
413ms Script
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AKAMAI-ASN1

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date: Thu, 11 Jul 2024 13:58:54 GMT
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GET
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33ms Script
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AMAZON-02

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Full URL: https://widget.freshworks.com/widgetBase/0.e2caf280750f3ece06da.widget.js
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8 KB 35ms
34ms Script
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AMAZON-02

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Full URL: https://widget.freshworks.com/widgetBase/1.0e8f0237accf8416de7f.widget.js
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etag: W/"7c346979da8f0571ca5e101f69a9c6f0"
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: application/javascript
cache-control: max-age=8640000
x-amz-cf-id: 86PvhE5CEY6WPJd0hsDu2ILDI1yPKO2JI-rS0_YoBYkc1nio8pDvYA==

GET
H2 200 8.d7c0d0debf20c1c1c333.widget.js Show response
widget.freshworks.com/widgetBase/ Frame 9652 35 KB
11 KB 35ms
34ms Script
application/javascript 18.173.205.76
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://widget.freshworks.com/widgetBase/8.d7c0d0debf20c1c1c333.widget.js
Requested by: Host: widget.freshworks.com
URL: https://widget.freshworks.com/widgetBase/widget.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.173.205.76 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-173-205-76.fra56.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 0a39871377278f3eb590fc0d64a4b46137a8959030f6b3fe9b5c7ef7e7da2015

Request headers

Referer: https://www.usersassistance.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Thu, 20 Jun 2024 11:49:57 GMT
content-encoding: gzip
via: 1.1 6331d4bbb4ca00ba6bb24a0730ab986c.cloudfront.net (CloudFront)
x-amz-version-id: qEukKOayLmSzPbddrvkjTOTRpCA6fhPT
last-modified: Thu, 20 Jun 2024 11:48:02 GMT
server: AmazonS3
x-amz-cf-pop: FRA56-P12
age: 1822138
etag: W/"9595037458ddb204b700bf581e6193cb"
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: application/javascript
cache-control: max-age=8640000
x-amz-cf-id: 5tk6q8EmwBKZKN0HMgsGYV3wc2t9lgtMXSbrPQG7u9Duvx5pFQjQ5w==

GET
H2 200 10.e2a6e1199313e5325e57.widget.js Show response
widget.freshworks.com/widgetBase/ Frame 9652 42 KB
12 KB 36ms
35ms Script
application/javascript 18.173.205.76
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://widget.freshworks.com/widgetBase/10.e2a6e1199313e5325e57.widget.js
Requested by: Host: widget.freshworks.com
URL: https://widget.freshworks.com/widgetBase/widget.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.173.205.76 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-173-205-76.fra56.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: ddce5d923065edc47c2b3a1d0157f2cfc0d502566b43b1014a51cb18ebd77cb3

Request headers

Referer: https://www.usersassistance.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Thu, 20 Jun 2024 11:49:57 GMT
content-encoding: gzip
via: 1.1 6331d4bbb4ca00ba6bb24a0730ab986c.cloudfront.net (CloudFront)
x-amz-version-id: LN5RWbc1VxjVVWO.vUC9Z11rwDmv1wQg
last-modified: Thu, 20 Jun 2024 11:48:04 GMT
server: AmazonS3
x-amz-cf-pop: FRA56-P12
age: 1822138
etag: W/"e1fa78a672e16586648645742dd1af72"
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: application/javascript
cache-control: max-age=8640000
x-amz-cf-id: 1D2kx6-U2d5Z10Zgjm4DiIF889DDlYgGri3fBUbLKSPzD8N7RZLv3Q==

GET
H2 200 16.91e55ff21de942a8b5a0.widget.js Show response
widget.freshworks.com/widgetBase/ Frame 9652 645 B
1019 B 36ms
35ms Script
application/javascript 18.173.205.76
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://widget.freshworks.com/widgetBase/16.91e55ff21de942a8b5a0.widget.js
Requested by: Host: widget.freshworks.com
URL: https://widget.freshworks.com/widgetBase/widget.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.173.205.76 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-173-205-76.fra56.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 1c29229a800cc364c4bdbd63abdd676f570302a3b90c618ffe54f54447bc0d83

Request headers

Referer: https://www.usersassistance.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Thu, 20 Jun 2024 11:49:57 GMT
x-amz-version-id: 9P_.4pkmD3YINhmLCyCMF5D5nFgAcX1N
via: 1.1 6331d4bbb4ca00ba6bb24a0730ab986c.cloudfront.net (CloudFront)
last-modified: Thu, 20 Jun 2024 11:48:09 GMT
server: AmazonS3
x-amz-cf-pop: FRA56-P12
age: 1822138
etag: "ee6a274e041d81acb09fb70447eb7252"
x-cache: Hit from cloudfront
content-type: application/javascript
cache-control: max-age=8640000
content-length: 645
x-amz-cf-id: jEF4l4V64gxJ7v0-b5HkEPfpdCq5fjFNrRaRbKKJvhEH7cJAP5JesQ==

GET
H2 200 en.json Show response
widget.freshworks.com/widgetBase/locales/ Frame 9652 5 KB
2 KB 26ms
26ms XHR
application/json 18.173.205.76
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://widget.freshworks.com/widgetBase/locales/en.json
Requested by: Host: widget.freshworks.com
URL: https://widget.freshworks.com/widgetBase/10.e2a6e1199313e5325e57.widget.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.173.205.76 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-173-205-76.fra56.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: a50b51ac483825c4c798132f572dc813498c9087ff4f4d4b0cafd5deba43d130

Request headers

Referer: https://www.usersassistance.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Thu, 20 Jun 2024 11:52:42 GMT
x-amz-version-id: qIBMpApdtJkhitrZfHDnCWIsuKtJYtMf
content-encoding: gzip
via: 1.1 f41688bac877227b82b3347b2428d266.cloudfront.net (CloudFront)
x-amz-cf-pop: FRA56-P12
age: 1821973
x-cache: Hit from cloudfront
last-modified: Thu, 20 Jun 2024 11:47:18 GMT
server: AmazonS3
etag: W/"b89e0007134ac4d219df17aa6fcd289e"
vary: Accept-Encoding,Origin
access-control-allow-methods: GET
content-type: application/json
access-control-allow-origin: *
cache-control: max-age=8640000
x-amz-cf-id: S1cLtmfHAAcFgpqTTDy-SSu7Z9xfIqDPm61cMpGBGd1yMK_Q9uVHqw==

GET
H/1.1 200
OK open_chat
secure.livechatinc.com/customer/action/ Frame 7D36 0
0 541ms
434ms Document
text/html 23.53.42.250
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL: https://secure.livechatinc.com/customer/action/open_chat?license_id=13465023&group=0&embedded=1&widget_version=3&unique_groups=0
Requested by: Host: cdn.livechatinc.com
URL: https://cdn.livechatinc.com/tracking.js
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 23.53.42.250 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS: a23-53-42-250.deploy.static.akamaitechnologies.com
Software: /
Resource Hash

Request headers

Referer: https://www.usersassistance.com/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Connection: keep-alive
Content-Encoding: gzip
Content-Length: 744
Content-Type: text/html; charset=utf-8
Date: Thu, 11 Jul 2024 13:58:55 GMT
Vary: Accept-Encoding
cross-origin-resource-policy: cross-origin

GET
H2 200 get_localization Show response
api.livechatinc.com/v3.4/customer/action/ 11 KB
4 KB 206ms
205ms Script
application/javascript 23.53.43.59
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL: https://api.livechatinc.com/v3.4/customer/action/get_localization?organization_id=5b745857-4a0b-4d91-a3b9-c14d47b79e89&version=470b74842e9d45ce9f156d1d5a957bad_ca7aa1ab2bf28dd396c7aff611a7e62c&language=en&group_id=0&jsonp=__lc_localization
Requested by: Host: cdn.livechatinc.com
URL: https://cdn.livechatinc.com/tracking.js
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 23.53.43.59 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS: a23-53-43-59.deploy.static.akamaitechnologies.com
Software: /
Resource Hash: e5dadec9194445fa8c3cdbfbe12537c0b1035136e3b915d61d7c16f3e0b74ae7

Request headers

Referer: https://www.usersassistance.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Thu, 11 Jul 2024 13:58:55 GMT
content-encoding: gzip
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
deprecation: 2024-11-30
cache-control: public, max-age=600
cross-origin-resource-policy: cross-origin
content-length: 3933
expires: Thu, 11 Jul 2024 14:08:55 GMT

GET
H3 404 favicon.ico
www.usersassistance.com/ 196 B
601 B 344ms
343ms Other
text/html 172.67.173.241
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL: https://www.usersassistance.com/favicon.ico
Protocol: H3
Security: QUIC, , AES_128_GCM
Server: 172.67.173.241 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software: cloudflare /
Resource Hash: 80c3fe2ae1062abf56456f52518bd670f9ec3917b7f85e152b347ac6b6faf880

Request headers

Referer: https://www.usersassistance.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Thu, 11 Jul 2024 13:58:56 GMT
content-encoding: br
cf-cache-status: MISS
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server: cloudflare
vary: Accept-Encoding
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=d8Lk1MDRIoivWsQx0LVYZ1oHISvhlKSB60OyRJjoNQLj6o%2BgJ8%2FPCV1lnoALMkFxylvR5ABCQ%2FmTt3NcPBM%2BiMGbBJnL8g1ogyLbwlpwJOYS3QiULt%2BAOc3oCUAlH0FqqvNn6J%2BoNiWb0A%3D%3D"}],"group":"cf-nel","max_age":604800}
content-type: text/html; charset=iso-8859-1
cache-control: max-age=14400
cf-ray: 8a194fab3a049079-FRA
alt-svc: h3=":443"; ma=86400

GET
H2 200 button_online014.png
cdn.livechat-files.com/api/file/lc/main/default/buttons/ 17 KB
17 KB 55ms
54ms Image
image/png 23.36.162.17
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://cdn.livechat-files.com/api/file/lc/main/default/buttons/button_online014.png
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 23.36.162.17 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS: a23-36-162-17.deploy.static.akamaitechnologies.com
Software: /
Resource Hash: 74bee4235ddd7521fb608d9114441f10b0a88b1a76f0101504d8bbf99946e25c

Request headers

Referer: https://www.usersassistance.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

access-control-allow-origin: *
date: Thu, 11 Jul 2024 13:58:56 GMT
cache-control: private, max-age=73865
content-length: 17684
content-type: image/png

Verdicts & Comments Add Verdict or Comment

21 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

7 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
.accounts.livechatinc.com/v2/customer/token	1970-01-21 07:34:26	Name: __lc_cid Value: 66fcfcff-5e5a-4bf6-a5a6-b839c3d86b4d
.accounts.livechatinc.com/v2/customer/token	1970-01-21 07:34:26	Name: __lc_cst Value: ab6b08af547cc7f7e9adb85cc46ac4bc2eeb2b53d71f2b5bf5c9de13f5ac84a01bf4b0eb24416f07af85cdb3b67d90ad7859ddb499a19a73ceaa577b7023
.accounts.livechatinc.com/customer/token	1970-01-21 07:34:26	Name: __lc_cid Value: 66fcfcff-5e5a-4bf6-a5a6-b839c3d86b4d
.accounts.livechatinc.com/customer/token	1970-01-21 07:34:26	Name: __lc_cst Value: ab6b08af547cc7f7e9adb85cc46ac4bc2eeb2b53d71f2b5bf5c9de13f5ac84a01bf4b0eb24416f07af85cdb3b67d90ad7859ddb499a19a73ceaa577b7023
www.google.com/recaptcha	1970-01-21 02:17:38	Name: _GRECAPTCHA Value: 09AB84Srt_LC8ahV34fke_uMn402ysZ5_8ZTcfoK8eZ4Kp5yH2Gm2GpScTv13JTW7Q_GZPMKsG4BjPdp8ZB0sM964
www.usersassistance.com/	1969-12-31 23:59:59	Name: PHPSESSID Value: n83e6a15fe3h4t5qo91ilk8t9n
accounts.livechatinc.com/	1970-01-20 21:58:26	Name: __oauth_redirect_detector Value: counter=1&t=1720706366&tag=55eb40ea292cf52c80f7513ecdffccb422856e06

1 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
network	error	URL: https://www.usersassistance.com/favicon.ico Message: Failed to load resource: the server responded with a status of 404 ()

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

api.livechatinc.com
cdn.livechat-files.com
cdn.livechatinc.com
secure.livechatinc.com
usersassistance.com
widget.freshworks.com
www.google.com
www.gstatic.com
www.usersassistance.com
142.250.185.228
172.67.173.241
18.173.205.76
23.36.162.17
23.53.42.250
23.53.43.59
2a00:1450:4001:830::2003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www.usersassistance.com Open in urlscan Pro 172.67.173.241 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Detected technologies

Page Statistics

29 Requests

97 %HTTPS

14 %IPv6

6 Domains

9 Subdomains

7 IPs

2 Countries

476 kBTransfer

1159 kBSize

7 Cookies

0 Outgoing links

Page URL History

Redirected requests

29 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

Request headers

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www.usersassistance.com Open in urlscan Pro
172.67.173.241 Public Scan

Screenshot
Live screenshot

Full Image

29
Requests

97 %
HTTPS

14 %
IPv6

6
Domains

9
Subdomains

7
IPs

2
Countries

476 kB
Transfer

1159 kB
Size

7
Cookies

29 HTTP transactions
0 data transactions