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Effective URL: https://www.firsttechfed.com/help/contact
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Routing #321180379
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Routing #321180379

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   Insurance products and services offered through Addison Avenue Financial
   Partners, LLC, d/b/a First Tech Insurance Services, a wholly-owned subsidiary
   of First Technology Federal Credit Union. Addison Avenue Financial Partners
   LLC products and service are not insured by credit union insurance, the NCUA,
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   Insurance products and services offered through Addison Avenue Financial
   Partners, LLC, d/b/a First Tech Insurance Services, a wholly-owned subsidiary
   of First Technology Federal Credit Union. Addison Avenue Financial Partners
   LLC products and service are not insured by credit union insurance, the NCUA,
   or any other government agency, are not deposits or obligations of the credit
   union, and are not guaranteed by the credit union.
 * Invest
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   Videos
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SEND SECURE MESSAGE OR CHAT

Members with Digital Banking for personal or business accounts can use the
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Tech. Members can also chat with a live representative by going to the Bill Pay
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SUGGESTIONS, IDEAS, PRIVACY INQUIRIES, COMPLAINTS, AND COMMENTS




REACH US BY PHONE


GENERAL INQUIRIES

24-hour toll free number: 855.855.8805

International: +1 503.644.4034


TELECOMMUNICATIONS DEVICES FOR THE DEAF (TDD)

Telecommunications for the Deaf (TDD) services for hearing-impaired members. The
TDD may be reached during our regular business hours by calling:

503.672.2323


INSURANCE AND INVESTMENTS 


Addison Avenue Investment Services
855.744.8585 x2

First Tech Insurance Services
855.744.8585 x1


REACH US BY MAIL

First Tech Credit Card Payments
PO Box 2780
Portland, OR 97208-2780

Mortgage and Loan Payments
PO Box 4317
Portland, OR 97208-4317

Bank-by-Mail Deposits (Do not send cash)
PO Box 2100
Beaverton, OR 97075

Mortgage Payoffs By US Mail:
Attn: Mortgage Loan Servicing
PO Box 4201
Beaverton, OR 97076

By express delivery: 
Attn: Mortgage Loan Servicing
5100 NE Dawson Creek Drive
Hillsboro, OR 97124

Additional mortgage payoff info

Mortgage Error Resolution Requests
Attn: Mortgage Servicing
PO Box 4201 Portland, OR 97076

General Correspondence
PO Box 2100
Beaverton, OR 97075-2100

Addison Avenue Investment Services
1011 Sunset Blvd, Suite 210
Rocklin, CA 95765

Non-Mortgage Payoffs
By US mail: 
PO Box 779004
Rocklin, CA 95677

By express delivery: 
1011 Sunset Blvd,Suite 210
Rocklin, CA 95765

Legal Correspondence
Attn: General Counsel
2702 Orchard Pkwy,
San Jose, CA 95134


SUPERVISORY COMMITTEE

The Supervisory Committee is an independent volunteer oversight board. If you
have concerns of a fiduciary nature, wish to report internal fraud, or have a
serious privacy or security concern to which management has failed to respond –
submit your comments/concerns by sending email to the Supervisory Committee at
the link below. The Committee will respond to you in writing within 30 days of
your submission.

Do not submit service requests here. Service requests submitted via this channel
will be significantly delayed.

Do not submit any Private or Account Information in this request. This channel
is unsecure and private information submitted here is at risk.

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control. Payments made through ACI Payments, Inc. are processed by ACI Payments,
Inc. and credited to your account at First Tech. All associated fees are charged
by ACI Payments, Inc. We have provided this link for your convenience, but we’re
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powered by Ultimate Software Group, Inc, a trusted partner. Please read the
Privacy Statement below for further details on our relationship with Ultimate
Software Group, Inc and your personal data.

Data Privacy Statement
First Tech Federal Credit Union, located at 5100 NE Dawson Creek Drive,
Hillsboro, OR 97124, is acting as data controller in relation to this
recruitment site and database on which your information will be stored. The
database itself is managed on behalf of First Tech Federal Credit Union by
Ultimate Software Group, Inc, 2000 Ultimate Way, Weston, FL 33326.

Data provided by you on your application for employment with First Tech Federal
Credit Union will be used within First Tech Federal Credit Union to determine
your eligibility for employment. First Tech Federal Credit Union includes
Addison Avenue Investment Services. First Tech Insurance Services is the
business name of Addison Avenue Financial Partners, LLC.

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