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AGENDA BUILDER IS LIVE.
1000+ sessions on inspiring, innovating, and imagining a better world. It’s time
to build your perfect agenda. Planning is key so start bookmarking now, all
seats are first come first seated.
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AdministratorAdministrator
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Finance & AccountingFinance & Accounting
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* ExpandProduct
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* ExpandTopic
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EqualityEquality
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Salesforce on SalesforceSalesforce on Salesforce
SustainabilitySustainability
* ExpandSession Type
ActivityActivity
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Hands-On WorkshopHands-On Workshop
InteractiveInteractive
KeynoteKeynote
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TheaterTheater
* ExpandSession Level
BeginnerBeginner
IntermediateIntermediate
AdvancedAdvanced
Executive/Thought LeadershipExecutive/Thought Leadership
Consumer Goods ×
* Tue, Sep 20 (34)
* Wed, Sep 21 (55)
* Thu, Sep 22 (41)
* Customer Reference Roundtables (6)
UPCOMING SESSIONS
8:00 AM PDT - WEDNESDAY, SEP 21
* Marketing
Sales
Service
Consumer Goods
Commerce Cloud
Marketing Cloud
Service Cloud
Automation
Theater
Ind: Consumer Goods
Yes
Moscone South, Level 3, Sales & Service Lodge
Yes
Yes
Moscone South
Level 3
8:00 a.m. Wednesday, Sep 21
Wednesday, Sep 21
Elevate Omni-Channel Experiences at Scale
Click to favorite
Managing a few key accounts may seem feasible, but how do you deliver support
at scale? See how our customers are using omni-channel solutions to deliver
commercial excellence efficiently.
* Bookmark
Wednesday, Sep 218:30 AM - 8:50 AM PDT
(3:30 PM - 3:50 PM GMT)
Sales Theater (Moscone South, Level 3)
* Architect
IT
Retail
Consumer Goods
Consumer Goods Cloud
MuleSoft
Integration
Theater
MuleSoft
Yes
Moscone West, Level 2, IT Lodge
Yes
Yes
Moscone West
Level 2
8:00 a.m. Wednesday, Sep 21
Wednesday, Sep 21
How Automation Increases Marketing Promotion Profitability
Click to favorite
Automate processes to obtain real-time visibility into your trade promotion
spend and retail execution. Integrate systems to calculate ROI faster using
MuleSoft Accelerator for Consumer Goods.
* Bookmark
Wednesday, Sep 218:30 AM - 8:50 AM PDT
(3:30 PM - 3:50 PM GMT)
Platform Theater (Moscone West, Level 2)
* Commerce
Marketing
Retail
Consumer Goods
Marketing Cloud
Customer Data Platform
Breakout
Ind: Retail
Yes
Metreon, City View
Yes
Yes
Metreon, City View
8:00 a.m. Wednesday, Sep 21
Wednesday, Sep 21
How to Boost Your Bottom Line with Loyal Shoppers
Click to favorite
Loyal shoppers keep retailers resilient when the economy is tough. Get tips
on collecting and activating data to personalize customer experiences and
inspire loyal shopping all year long.
* Bookmark
Wednesday, Sep 218:30 AM - 9:10 AM PDT
(3:30 PM - 4:10 PM GMT)
Twin Peaks (Metreon, City View)
9:00 AM PDT - WEDNESDAY, SEP 21
* Commerce
Marketing
Consumer Goods
Commerce Cloud
Marketing Cloud
Theater
Executive/Thought Leadership
Yes
Moscone South, Campground
Yes
Yes
Moscone South
Halls ABC
3:00 p.m. Tuesday, Sep 20
9:00 a.m. Wednesday, Sep 21
2:00 p.m. Thursday, Sep 22
Thursday, Sep 22
4:00 p.m. Wednesday, Sep 21
11:00 a.m. Thursday, Sep 22
Tuesday, Sep 20
11:00 a.m. Wednesday, Sep 21
Wednesday, Sep 21
12:00 p.m. Tuesday, Sep 20
2:00 p.m. Wednesday, Sep 21
9:00 a.m. Thursday, Sep 22
Behind 11.11: The World’s Largest Online Shopping Festival
Click to favorite
Learn about the retail innovation, digital technologies & brand loyalty
techniques Alibaba Cloud uses to power this global phenomenon featuring over
290,000 brands and 900 million Chinese consumers.
* Bookmark
Tuesday, Sep 2012:30 PM - 12:50 PM PDT
(7:30 PM - 7:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Tuesday, Sep 203:00 PM - 3:20 PM PDT
(10:00 PM - 10:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 219:00 AM - 9:20 AM PDT
(4:00 PM - 4:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 2111:30 AM - 11:50 AM PDT
(6:30 PM - 6:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 212:00 PM - 2:20 PM PDT
(9:00 PM - 9:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 214:30 PM - 4:50 PM PDT
(11:30 PM - 11:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 229:00 AM - 9:20 AM PDT
(4:00 PM - 4:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 2211:30 AM - 11:50 AM PDT
(6:30 PM - 6:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 222:00 PM - 2:20 PM PDT
(9:00 PM - 9:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Commerce
Partner
Retail
Consumer Goods
Commerce Cloud
Theater
Partners
Yes
Moscone South, Level 3, Sales & Service Lodge
Yes
Yes
Moscone South
Level 3
9:00 a.m. Wednesday, Sep 21
Wednesday, Sep 21
Partner Panel: How to Supercharge Your Commerce Business
Click to favorite
Hear from industry experts to learn how you can reach thousands of brands and
accelerate success by partnering with Commerce Cloud. Plus, attend for the
chance to win an exclusive Salesforce bike.
* Bookmark
Wednesday, Sep 219:00 AM - 9:20 AM PDT
(4:00 PM - 4:20 PM GMT)
Sales Theater (Moscone South, Level 3)
* Commerce
Developer
Retail
Consumer Goods
Commerce Cloud
Theater
Commerce
Yes
Moscone West, Level 2, Commerce Lodge
Yes
Yes
Moscone West
Level 2
9:00 a.m. Wednesday, Sep 21
3:00 p.m. Tuesday, Sep 20
Tuesday, Sep 20
Wednesday, Sep 21
6 Steps to a Successful Headless Commerce Implementation
Click to favorite
Implementing a headless architecture is no small feat. This session for
business leaders outlines 6 key steps to headless transformation success —
bringing people, technology, and processes together.
* Bookmark
Tuesday, Sep 203:00 PM - 3:20 PM PDT
(10:00 PM - 10:20 PM GMT)
Commerce Theater (Moscone West, Level 2)
* Bookmark
Wednesday, Sep 219:30 AM - 9:50 AM PDT
(4:30 PM - 4:50 PM GMT)
Commerce Theater (Moscone West, Level 2)
* Commerce
Administrator
Retail
Consumer Goods
Commerce Cloud
Theater
Yes
Moscone South, Campground
Yes
Yes
Moscone South
Halls ABC
9:00 a.m. Wednesday, Sep 21
2:00 p.m. Thursday, Sep 22
Thursday, Sep 22
4:00 p.m. Tuesday, Sep 20
12:00 p.m. Wednesday, Sep 21
Tuesday, Sep 20
1:00 p.m. Tuesday, Sep 20
12:00 p.m. Thursday, Sep 22
Wednesday, Sep 21
2:00 p.m. Wednesday, Sep 21
9:00 a.m. Thursday, Sep 22
Case Study: Leveraging Salesforce for Ecommerce in China
Click to favorite
With Salesforce Social Commerce on Alibaba Cloud, this global brand has
deployed a headless ecommerce website hosted in Mainland China and compliant
with Chinese data privacy regulations.
* Bookmark
Tuesday, Sep 201:30 PM - 1:50 PM PDT
(8:30 PM - 8:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Tuesday, Sep 204:00 PM - 4:20 PM PDT
(11:00 PM - 11:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 219:30 AM - 9:50 AM PDT
(4:30 PM - 4:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 2112:00 PM - 12:20 PM PDT
(7:00 PM - 7:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 212:30 PM - 2:50 PM PDT
(9:30 PM - 9:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 229:30 AM - 9:50 AM PDT
(4:30 PM - 4:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 2212:00 PM - 12:20 PM PDT
(7:00 PM - 7:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 222:30 PM - 2:50 PM PDT
(9:30 PM - 9:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
10:00 AM PDT - WEDNESDAY, SEP 21
* Commerce
Developer
Retail
Consumer Goods
Commerce Cloud
Theater
Yes
Moscone South, Campground
Yes
Yes
Moscone South
Halls ABC
3:00 p.m. Tuesday, Sep 20
Thursday, Sep 22
12:00 p.m. Wednesday, Sep 21
Tuesday, Sep 20
3:00 p.m. Wednesday, Sep 21
3:00 p.m. Thursday, Sep 22
1:00 p.m. Tuesday, Sep 20
12:00 p.m. Thursday, Sep 22
10:00 a.m. Wednesday, Sep 21
Wednesday, Sep 21
10:00 a.m. Thursday, Sep 22
Build a WeChat Mini Program Store Powered by Salesforce
Click to favorite
Learn how to build and launch your own WeChat mini program on Salesforce
Social Commerce, a new ecommerce platform designed to support storefronts on
local Chinese channels such as WeChat.
* Bookmark
Tuesday, Sep 201:00 PM - 1:20 PM PDT
(8:00 PM - 8:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Tuesday, Sep 203:30 PM - 3:50 PM PDT
(10:30 PM - 10:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 2110:00 AM - 10:20 AM PDT
(5:00 PM - 5:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 2112:30 PM - 12:50 PM PDT
(7:30 PM - 7:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 213:00 PM - 3:20 PM PDT
(10:00 PM - 10:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 2210:00 AM - 10:20 AM PDT
(5:00 PM - 5:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 2212:30 PM - 12:50 PM PDT
(7:30 PM - 7:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 223:00 PM - 3:20 PM PDT
(10:00 PM - 10:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Marketing
Service
Consumer Goods
Service Cloud
Theater
Ind: Consumer Goods
Yes
Moscone South, Campground
Yes
Yes
Moscone South
Halls ABC
10:00 a.m. Wednesday, Sep 21
Wednesday, Sep 21
Build Personalized Experiences from Consumer Feedback
Click to favorite
Consumers now expect more from the brands they buy from. And each consumer is
unique. Find out how to gain insight into the voice of your consumer with
feedback management.
* Bookmark
Wednesday, Sep 2110:00 AM - 10:20 AM PDT
(5:00 PM - 5:20 PM GMT)
Theater Four (Moscone South, Campground)
* Commerce
Marketing
IT
Manufacturing
Retail
Consumer Goods
Commerce Cloud
Marketing Cloud
Net Zero Cloud
Future of Work
Breakout
Beginner
Commerce
Yes
Moscone West, Level 3
Yes
Yes
Moscone West
Level 3
10:00 a.m. Wednesday, Sep 21
Wednesday, Sep 21
Extend Your Brand into Web3 with NFT Cloud
Click to favorite
Join this session to learn about Web3 and why brands are taking the plunge
into this new market. We’ll demo how NFT Cloud can help deepen customer
relationships, drive revenue, and lead with values.
* Bookmark
Wednesday, Sep 2110:00 AM - 10:40 AM PDT
(5:00 PM - 5:40 PM GMT)
Room 3020 (Moscone West, Level 3)
* Legal
Product Management
Government
Public Sector
Consumer Goods
Public Sector
Tableau
CRM Analytics
Data Culture
Breakout
Ethical Use of Technology
Yes
Metreon, City View
Yes
Yes
Metreon, City View
10:00 a.m. Wednesday, Sep 21
Wednesday, Sep 21
Guiding Ethical AI Regulations Around the World
Click to favorite
Global governments are investing in ethical AI advisory councils to guide the
responsible development and positive potential of both artificial
intelligence and emerging technology.
* Bookmark
Wednesday, Sep 2110:00 AM - 10:40 AM PDT
(5:00 PM - 5:40 PM GMT)
Presidio (Metreon, City View)
* Commerce
Administrator
IT
Manufacturing
Retail
Consumer Goods
Commerce Cloud
Salesforce Platform
Automation
Theater
Platform (IT)
Yes
Moscone West, Level 2, Magic Falls
Yes
Yes
Moscone West
Level 2
10:00 a.m. Wednesday, Sep 21
Wednesday, Sep 21
How to Automate Fulfillment with Salesforce Flow
Click to favorite
Learn how to use Salesforce Flow to cut costs, deliver faster, and ship more
sustainably. We’ll show you how automation can streamline order management
for your employees and customers.
* Bookmark
Wednesday, Sep 2110:00 AM - 10:20 AM PDT
(5:00 PM - 5:20 PM GMT)
Magic Falls Theater West (Moscone West, Level 2)
* Finance & Accounting
Sales
Manufacturing
Consumer Goods
Consumer Goods Cloud
MuleSoft
Automation
Theater
Yes
Moscone South, Campground
Yes
Yes
Thursday, Sep 22
Tuesday, Sep 20
3:00 p.m. Thursday, Sep 22
10:00 a.m. Wednesday, Sep 21
Wednesday, Sep 21
12:00 p.m. Tuesday, Sep 20
The Future of Consumer Goods Cloud: Roadmap and Innovation
Click to favorite
CG Cloud helps consumer goods companies accelerate growth from planning to
execution. Learn about the future of CG Cloud and the latest innovations in
retail execution and trade promotion management.
* Bookmark
Tuesday, Sep 2012:00 PM - 12:20 PM PDT
(7:00 PM - 7:20 PM GMT)
Industry Innovation Theater East (Campground)
* Bookmark
Wednesday, Sep 2110:00 AM - 10:20 AM PDT
(5:00 PM - 5:20 PM GMT)
Industry Innovation Theater East (Campground)
* Bookmark
Thursday, Sep 223:00 PM - 3:20 PM PDT
(10:00 PM - 10:20 PM GMT)
Industry Innovation Theater East (Campground)
* Marketing
Administrator
Data Analyst
Consumer Goods
Customer Data Platform
Data Culture
Theater
Marketing
Yes
Moscone West, Level 2, Magic Falls
Yes
Yes
Moscone West
Level 2
Thursday, Sep 22
12:00 p.m. Thursday, Sep 22
10:00 a.m. Wednesday, Sep 21
Wednesday, Sep 21
Connect Data and Identity with CDP and AppExchange
Click to favorite
Learn how to extend CDP data by tapping into connected, prebuilt applications
on Salesforce AppExchange that generate rich insights and humanize every
interaction across the customer relationship.
* Bookmark
Wednesday, Sep 2110:30 AM - 10:50 AM PDT
(5:30 PM - 5:50 PM GMT)
Magic Falls Theater East (Moscone West, Level 2)
* Bookmark
Thursday, Sep 2212:30 PM - 12:50 PM PDT
(7:30 PM - 7:50 PM GMT)
Magic Falls Theater East (Moscone West, Level 2)
* Commerce
IT
Consumer Goods
Technology
Commerce Cloud
Salesforce Platform
Theater
Yes
Moscone South, Campground
Yes
Yes
Moscone South
Halls ABC
Thursday, Sep 22
1:00 p.m. Wednesday, Sep 21
Tuesday, Sep 20
3:00 p.m. Wednesday, Sep 21
3:00 p.m. Thursday, Sep 22
2:00 p.m. Tuesday, Sep 20
10:00 a.m. Wednesday, Sep 21
Wednesday, Sep 21
10:00 a.m. Thursday, Sep 22
1:00 p.m. Thursday, Sep 22
How to Win in China with Alibaba's Ecosystem
Click to favorite
Alibaba's extensive ecosystem helps enterprises meet China's rapidly evolving
digital economy, from retail, marketing, and workflow management to financial
technology, logistics, and cloud computing.
* Bookmark
Tuesday, Sep 202:00 PM - 2:20 PM PDT
(9:00 PM - 9:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 2110:30 AM - 10:50 AM PDT
(5:30 PM - 5:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 211:00 PM - 1:20 PM PDT
(8:00 PM - 8:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 213:30 PM - 3:50 PM PDT
(10:30 PM - 10:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 2210:30 AM - 10:50 AM PDT
(5:30 PM - 5:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 221:00 PM - 1:20 PM PDT
(8:00 PM - 8:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 223:30 PM - 3:50 PM PDT
(10:30 PM - 10:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Commerce
Administrator
Merchandising
Retail
Consumer Goods
Commerce Cloud
Automation
Theater
Commerce
Yes
Moscone West, Level 2, Commerce Lodge
Yes
Yes
Moscone West
Level 2
10:00 a.m. Wednesday, Sep 21
Wednesday, Sep 21
Sell Local with Commerce Cloud Google Channel
Click to favorite
Hear how we're partnering with Google to help you optimize your local
inventory data, boost sales, and improve your store’s online presence.
* Bookmark
Wednesday, Sep 2110:30 AM - 10:50 AM PDT
(5:30 PM - 5:50 PM GMT)
Commerce Theater (Moscone West, Level 2)
* Marketing
Finance & Accounting
Sales
Consumer Goods
Consumer Goods Cloud
Birds of a Feather
Ind: Consumer Goods
Yes
Moscone South, Level 3
Yes
Yes
Moscone South
Level 3
10:00 a.m. Wednesday, Sep 21
Wednesday, Sep 21
Tackle Today's Industry Challenges with Consumer Goods Cloud
Click to favorite
Learn how CG Cloud can help brands tackle the latest industry challenges and
market demands. Discuss business priorities with your peers and provide input
on future CG functionality.
* Bookmark
Wednesday, Sep 2110:30 AM - 12:00 PM PDT
(5:30 PM - 7:00 PM GMT)
Room 312 (Moscone South, Level 3)
11:00 AM PDT - WEDNESDAY, SEP 21
* Sales
Consumer Goods
Commerce Cloud
Yes
Marriott Marquis Meeting Center, Floor 5
Yes
Customer Reference Roundtables
Limited capacity - mention the "David Yurman Customer Reference Roundtable"
to your account team to request a spot.
11:00 a.m. Wednesday, Sep 21
Wednesday, Sep 21
Customer Reference Roundtable with David Yurman
Click to favorite
Nominate your prospects to join an intimate conversation with David Yurman
about B2C Commerce & OMS - without Salesforce in the room.
* Bookmark
Wednesday, Sep 2111:00 AM - 12:00 PM PDT
(6:00 PM - 7:00 PM GMT)
Sierra D (Marriott Marquis, 5th Floor)
Additional Details:: Limited capacity - mention the "David Yurman Customer
Reference Roundtable" to your account team to request a spot.
* Commerce
Human Resources
IT
Retail
Consumer Goods
Commerce Cloud
Consumer Goods Cloud
Slack
Future of Work
Theater
Ind: Consumer Goods
Yes
Moscone South, Level 3, Sales & Service Lodge
Yes
Yes
Moscone South
Level 3
11:00 a.m. Wednesday, Sep 21
Wednesday, Sep 21
How Consumer Goods Brands Unlock Efficiency at Global Scale
Click to favorite
A customer-first strategy is crucial to success in consumer goods. Watch how
one company achieved incredible growth when it applied this thinking across
its ecosystem on one connected platform.
* Bookmark
Wednesday, Sep 2111:00 AM - 11:20 AM PDT
(6:00 PM - 6:20 PM GMT)
Sales Theater (Moscone South, Level 3)
* Marketing
Consumer Goods
Commerce Cloud
Marketing Cloud
Customer Data Platform
Theater
Ind: Consumer Goods
Yes
Moscone South, Level 3, Sales & Service Lodge
Yes
Yes
Moscone South
Level 3
11:00 a.m. Wednesday, Sep 21
Wednesday, Sep 21
How Direct-to-Consumer Companies Can Build Brand Loyalists
Click to favorite
Brand loyalty is built on personalized, connected experiences. Learn how your
loyalty program can connect commerce, service, and marketing to turn the
casual consumer into a brand loyalist.
* Bookmark
Wednesday, Sep 2111:00 AM - 11:20 AM PDT
(6:00 PM - 6:20 PM GMT)
Service Theater (Moscone South, Level 3)
* Commerce
Marketing
Retail
Consumer Goods
Marketing Cloud
Theater
Marketing
Yes
Moscone West, Level 2, Marketing Lodge
Yes
Yes
Moscone West
Level 2
11:00 a.m. Wednesday, Sep 21
Wednesday, Sep 21
Personalized Experiences Deliver Growth Today and Tomorrow
Click to favorite
Deliver business outcomes that increase customer lifetime value at each stage
of a customer's journey with segmentation.
* Bookmark
Wednesday, Sep 2111:00 AM - 11:20 AM PDT
(6:00 PM - 6:20 PM GMT)
Marketing Theater (Moscone West, Level 2)
* Finance & Accounting
Operations
Sales
Automotive
Manufacturing
Consumer Goods
Manufacturing Cloud
MuleSoft
CRM Analytics
Theater
Ind: MAE
Yes
Metreon, City View, Embarcadro
Yes
Yes
Metreon, City View
Embarcadero
11:00 a.m. Wednesday, Sep 21
Wednesday, Sep 21
Powering Rebate Management with Salesforce
Click to favorite
Power smarter incentive programs with Rebate Management. Learn how to build
and scale your programs while nurturing more trusted — and more profitable —
partner relationships.
* Bookmark
Wednesday, Sep 2111:00 AM - 11:20 AM PDT
(6:00 PM - 6:20 PM GMT)
Summit Lookout Theater (Metreon, City View)
* Commerce
Marketing
Retail
Consumer Goods
Commerce Cloud
Marketing Cloud
Theater
Yes
Moscone South, Campground
Yes
Yes
Moscone South
Halls ABC
Thursday, Sep 22
4:00 p.m. Wednesday, Sep 21
4:00 p.m. Tuesday, Sep 20
11:00 a.m. Thursday, Sep 22
1:00 p.m. Wednesday, Sep 21
Tuesday, Sep 20
11:00 a.m. Wednesday, Sep 21
2:00 p.m. Tuesday, Sep 20
Wednesday, Sep 21
12:00 p.m. Tuesday, Sep 20
1:00 p.m. Thursday, Sep 22
Websites & Email Don’t Matter?! How Brands Sell in China
Click to favorite
Join us for an overview of China’s retail ecosystem and find out how brands
are engaging with consumers and driving sales without the use of websites or
email.
* Bookmark
Tuesday, Sep 2012:00 PM - 12:20 PM PDT
(7:00 PM - 7:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Tuesday, Sep 202:30 PM - 2:50 PM PDT
(9:30 PM - 9:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Tuesday, Sep 204:30 PM - 4:50 PM PDT
(11:30 PM - 11:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 2111:00 AM - 11:20 AM PDT
(6:00 PM - 6:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 211:30 PM - 1:50 PM PDT
(8:30 PM - 8:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 214:00 PM - 4:20 PM PDT
(11:00 PM - 11:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 2211:00 AM - 11:20 AM PDT
(6:00 PM - 6:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 221:30 PM - 1:50 PM PDT
(8:30 PM - 8:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Commerce
Marketing
Consumer Goods
Commerce Cloud
Marketing Cloud
Theater
Executive/Thought Leadership
Yes
Moscone South, Campground
Yes
Yes
Moscone South
Halls ABC
3:00 p.m. Tuesday, Sep 20
9:00 a.m. Wednesday, Sep 21
2:00 p.m. Thursday, Sep 22
Thursday, Sep 22
4:00 p.m. Wednesday, Sep 21
11:00 a.m. Thursday, Sep 22
Tuesday, Sep 20
11:00 a.m. Wednesday, Sep 21
Wednesday, Sep 21
12:00 p.m. Tuesday, Sep 20
2:00 p.m. Wednesday, Sep 21
9:00 a.m. Thursday, Sep 22
Behind 11.11: The World’s Largest Online Shopping Festival
Click to favorite
Learn about the retail innovation, digital technologies & brand loyalty
techniques Alibaba Cloud uses to power this global phenomenon featuring over
290,000 brands and 900 million Chinese consumers.
* Bookmark
Tuesday, Sep 2012:30 PM - 12:50 PM PDT
(7:30 PM - 7:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Tuesday, Sep 203:00 PM - 3:20 PM PDT
(10:00 PM - 10:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 219:00 AM - 9:20 AM PDT
(4:00 PM - 4:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 2111:30 AM - 11:50 AM PDT
(6:30 PM - 6:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 212:00 PM - 2:20 PM PDT
(9:00 PM - 9:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 214:30 PM - 4:50 PM PDT
(11:30 PM - 11:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 229:00 AM - 9:20 AM PDT
(4:00 PM - 4:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 2211:30 AM - 11:50 AM PDT
(6:30 PM - 6:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 222:00 PM - 2:20 PM PDT
(9:00 PM - 9:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
12:00 PM PDT - WEDNESDAY, SEP 21
* Consultant
Finance & Accounting
Sales
Retail
Consumer Goods
Technology
Sales Cloud
Data Culture
Theater
Sales
Yes
Moscone South, Level 3, Sales & Service Lodge
Yes
Yes
Moscone South
Level 3
12:00 p.m. Wednesday, Sep 21
Wednesday, Sep 21
Be Confident in Your Targets with Collaborative Forecasting
Click to favorite
Learn how to predict and plan the sales cycle from pipeline to closed sales —
and manage sales expectations throughout your sales organization — with
collaborative forecasts.
* Bookmark
Wednesday, Sep 2112:00 PM - 12:20 PM PDT
(7:00 PM - 7:20 PM GMT)
Sales Theater (Moscone South, Level 3)
* Commerce
Administrator
Retail
Consumer Goods
Commerce Cloud
Theater
Yes
Moscone South, Campground
Yes
Yes
Moscone South
Halls ABC
9:00 a.m. Wednesday, Sep 21
2:00 p.m. Thursday, Sep 22
Thursday, Sep 22
4:00 p.m. Tuesday, Sep 20
12:00 p.m. Wednesday, Sep 21
Tuesday, Sep 20
1:00 p.m. Tuesday, Sep 20
12:00 p.m. Thursday, Sep 22
Wednesday, Sep 21
2:00 p.m. Wednesday, Sep 21
9:00 a.m. Thursday, Sep 22
Case Study: Leveraging Salesforce for Ecommerce in China
Click to favorite
With Salesforce Social Commerce on Alibaba Cloud, this global brand has
deployed a headless ecommerce website hosted in Mainland China and compliant
with Chinese data privacy regulations.
* Bookmark
Tuesday, Sep 201:30 PM - 1:50 PM PDT
(8:30 PM - 8:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Tuesday, Sep 204:00 PM - 4:20 PM PDT
(11:00 PM - 11:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 219:30 AM - 9:50 AM PDT
(4:30 PM - 4:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 2112:00 PM - 12:20 PM PDT
(7:00 PM - 7:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 212:30 PM - 2:50 PM PDT
(9:30 PM - 9:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 229:30 AM - 9:50 AM PDT
(4:30 PM - 4:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 2212:00 PM - 12:20 PM PDT
(7:00 PM - 7:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 222:30 PM - 2:50 PM PDT
(9:30 PM - 9:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Commerce
Marketing
Service
Retail
Consumer Goods
Commerce Cloud
Marketing Cloud
Service Cloud
Theater
Ind: Consumer Goods
Yes
Metreon, City View, Embarcadro
Yes
Yes
Metreon, City View
Embarcadero
12:00 p.m. Wednesday, Sep 21
Wednesday, Sep 21
Deliver a Flawless Digital Shopping Experience
Click to favorite
Sell more, move faster, and provide world-class customer service on one
platform. Hear how an innovative Trailblazer turned to Salesforce to
transform its direct-to-consumer experience.
* Bookmark
Wednesday, Sep 2112:00 PM - 12:20 PM PDT
(7:00 PM - 7:20 PM GMT)
Summit Lookout Theater (Metreon, City View)
* Administrator
Consumer Goods
Customer Data Platform
Data Culture
Theater
Partners
Yes
https://www.salesforce.com/plus/experience/Dreamforce_2022/series/Partners/episode/episode-s1e3/
Moscone South, Hall E, Salesforce+ Camp
Moscone West, Level 2, Magic Falls
Yes
Yes
Moscone South
Hall E
Thursday, Sep 22
12:00 p.m. Wednesday, Sep 21
Wednesday, Sep 21
10:00 a.m. Thursday, Sep 22
How to Elevate Personalization with CDP Apps
Click to favorite
Learn how to leverage AppExchange and partners to enrich and unify data and
supercharge your customer data platform.
* Bookmark
Wednesday, Sep 2112:00 PM - 12:20 PM PDT
(7:00 PM - 7:20 PM GMT)
Magic Falls Theater East (Moscone West, Level 2)
* Bookmark
Thursday, Sep 2210:30 AM - 10:50 AM PDT
(5:30 PM - 5:50 PM GMT)
Camp Two (Moscone North, Salesforce+ Camp)
* Merchandising
Sales
Consumer Goods
Consumer Goods Cloud
CRM Analytics
Automation
Theater
Ind: Consumer Goods
Yes
https://www.salesforce.com/plus/experience/Dreamforce_2022/series/Consumer_Goods/episode/episode-s1e5/
Moscone South, Hall E, Salesforce+ Camp
Yes
Yes
Moscone South
Hall E
12:00 p.m. Wednesday, Sep 21
Wednesday, Sep 21
Improve Trade Promotion Effectiveness and Profitability
Click to favorite
Learn how a leading Trailblazer maximized promotion efficiency and spend
control during its entire trade planning cycle in one of its largest markets:
the United States.
* Bookmark
Wednesday, Sep 2112:00 PM - 12:20 PM PDT
(7:00 PM - 7:20 PM GMT)
Camp Two (Moscone North, Salesforce+ Camp)
* Commerce
Developer
Retail
Consumer Goods
Commerce Cloud
Theater
Yes
Moscone South, Campground
Yes
Yes
Moscone South
Halls ABC
3:00 p.m. Tuesday, Sep 20
Thursday, Sep 22
12:00 p.m. Wednesday, Sep 21
Tuesday, Sep 20
3:00 p.m. Wednesday, Sep 21
3:00 p.m. Thursday, Sep 22
1:00 p.m. Tuesday, Sep 20
12:00 p.m. Thursday, Sep 22
10:00 a.m. Wednesday, Sep 21
Wednesday, Sep 21
10:00 a.m. Thursday, Sep 22
Build a WeChat Mini Program Store Powered by Salesforce
Click to favorite
Learn how to build and launch your own WeChat mini program on Salesforce
Social Commerce, a new ecommerce platform designed to support storefronts on
local Chinese channels such as WeChat.
* Bookmark
Tuesday, Sep 201:00 PM - 1:20 PM PDT
(8:00 PM - 8:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Tuesday, Sep 203:30 PM - 3:50 PM PDT
(10:30 PM - 10:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 2110:00 AM - 10:20 AM PDT
(5:00 PM - 5:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 2112:30 PM - 12:50 PM PDT
(7:30 PM - 7:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 213:00 PM - 3:20 PM PDT
(10:00 PM - 10:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 2210:00 AM - 10:20 AM PDT
(5:00 PM - 5:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 2212:30 PM - 12:50 PM PDT
(7:30 PM - 7:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 223:00 PM - 3:20 PM PDT
(10:00 PM - 10:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Marketing
IT
Operations
Retail
Consumer Goods
Marketing Cloud
Service Cloud
CRM Analytics
Automation
Theater
Ind: Retail
Yes
Metreon, City View, Embarcadro
Yes
Yes
Metreon, City View
Embarcadero
12:00 p.m. Wednesday, Sep 21
Wednesday, Sep 21
How Restaurants Transform the Way They Engage
Click to favorite
Explore how Salesforce helps quick- and full-service restaurants transform
the way they engage with their guests, franchises, and employees — all from
a single platform.
* Bookmark
Wednesday, Sep 2112:30 PM - 12:50 PM PDT
(7:30 PM - 7:50 PM GMT)
Summit Lookout Theater (Metreon, City View)
1:00 PM PDT - WEDNESDAY, SEP 21
* Commerce
IT
Consumer Goods
Technology
Commerce Cloud
Salesforce Platform
Theater
Yes
Moscone South, Campground
Yes
Yes
Moscone South
Halls ABC
Thursday, Sep 22
1:00 p.m. Wednesday, Sep 21
Tuesday, Sep 20
3:00 p.m. Wednesday, Sep 21
3:00 p.m. Thursday, Sep 22
2:00 p.m. Tuesday, Sep 20
10:00 a.m. Wednesday, Sep 21
Wednesday, Sep 21
10:00 a.m. Thursday, Sep 22
1:00 p.m. Thursday, Sep 22
How to Win in China with Alibaba's Ecosystem
Click to favorite
Alibaba's extensive ecosystem helps enterprises meet China's rapidly evolving
digital economy, from retail, marketing, and workflow management to financial
technology, logistics, and cloud computing.
* Bookmark
Tuesday, Sep 202:00 PM - 2:20 PM PDT
(9:00 PM - 9:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 2110:30 AM - 10:50 AM PDT
(5:30 PM - 5:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 211:00 PM - 1:20 PM PDT
(8:00 PM - 8:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 213:30 PM - 3:50 PM PDT
(10:30 PM - 10:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 2210:30 AM - 10:50 AM PDT
(5:30 PM - 5:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 221:00 PM - 1:20 PM PDT
(8:00 PM - 8:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 223:30 PM - 3:50 PM PDT
(10:30 PM - 10:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Marketing
IT
Consumer Goods
Technology
Marketing Cloud
Customer Data Platform
Automation
Keynote
Marketing
Yes
https://www.salesforce.com/plus/experience/Dreamforce_2022/series/Marketers/episode/episode-s1e1/
Moscone North, Hall F
Yes
Yes
Moscone North
Hall F
1:00 p.m. Wednesday, Sep 21
Wednesday, Sep 21
Marketing Keynote: Deliver Moments That Count
Click to favorite
Cookieless future. Tighter budgets. Marketers, we got this — thanks to CDP
and Marketing Cloud. See how real-time engagement makes every moment count,
so you can build trusted relationships at scale.
* Bookmark
Wednesday, Sep 211:00 PM - 1:45 PM PDT
(8:00 PM - 8:45 PM GMT)
Keynote Room (Moscone North, Hall F)
* Operations
Purchasing & Procurement
Sales
Automotive
Energy & Utilities
Manufacturing
Consumer Goods
MuleSoft
Slack
Tableau
Future of Work
Breakout
Ind: MAE
Yes
https://www.salesforce.com/plus/experience/Dreamforce_2022/series/Manufacturing_Automotive_and_Energy/episode/episode-s1e6/
Moscone South, Hall E, Salesforce+ Camp
Yes
Yes
Moscone South
Hall E
1:00 p.m. Wednesday, Sep 21
Wednesday, Sep 21
Rethink Supply Chain Management with a Digital Supply HQ
Click to favorite
Learn how manufacturers are using Salesforce to create a single, trusted
supply chain engagement layer. Improve data visibility and insight,
streamline processes, and collaborate with your partners.
* Bookmark
Wednesday, Sep 211:00 PM - 1:40 PM PDT
(8:00 PM - 8:40 PM GMT)
Camp Five (Moscone North, Salesforce+ Camp)
* Sales
Consumer Goods
Commerce Cloud
Yes
Marriott Marquis Meeting Center, Floor 5
Yes
Customer Reference Roundtables
Limited capacity - mention the "Adidas Customer Reference Roundtable" to your
account team to request a spot.
1:00 p.m. Wednesday, Sep 21
Wednesday, Sep 21
Customer Reference Roundtable with Adidas
Click to favorite
Nominate your prospects to join an intimate conversation with Adidas about
B2C Commerce - without Salesforce in the room.
* Bookmark
Wednesday, Sep 211:30 PM - 2:30 PM PDT
(8:30 PM - 9:30 PM GMT)
Sierra C (Marriott Marquis, 5th Floor)
Additional Details:: Limited capacity - mention the "Adidas Customer
Reference Roundtable" to your account team to request a spot.
* Commerce
Marketing
IT
Manufacturing
Retail
Consumer Goods
Commerce Cloud
Experience Cloud
Marketing Cloud
Future of Work
Theater
Beginner
Commerce
Yes
Moscone South, Hall E, Salesforce+ Camp
Yes
Yes
Moscone South
Hall E
1:00 p.m. Wednesday, Sep 21
Wednesday, Sep 21
Deepen Buyer Relationships in Web3 with NFT Cloud
Click to favorite
Join this session to learn how NFT Cloud can help brands enter Web3 and
launch new digital product lines and loyalty programs with trusted,
sustainable NFTs.
* Bookmark
Wednesday, Sep 211:30 PM - 1:50 PM PDT
(8:30 PM - 8:50 PM GMT)
Camp One (Moscone North, Salesforce+ Camp)
* Commerce
Marketing
Retail
Consumer Goods
Commerce Cloud
Marketing Cloud
Theater
Ind: Retail
Yes
Moscone South, Campground
Yes
Yes
Moscone South
Halls ABC
1:00 p.m. Wednesday, Sep 21
Wednesday, Sep 21
Serving Friction-Free Food Shopping Experiences
Click to favorite
The shopping paradigm has changed. Learn how food retailers are removing
friction from the purchasing process and delivering meaningful connected
experiences for shoppers like never before.
* Bookmark
Wednesday, Sep 211:30 PM - 1:50 PM PDT
(8:30 PM - 8:50 PM GMT)
Theater Four (Moscone South, Campground)
* Commerce
Marketing
Retail
Consumer Goods
Commerce Cloud
Marketing Cloud
Theater
Yes
Moscone South, Campground
Yes
Yes
Moscone South
Halls ABC
Thursday, Sep 22
4:00 p.m. Wednesday, Sep 21
4:00 p.m. Tuesday, Sep 20
11:00 a.m. Thursday, Sep 22
1:00 p.m. Wednesday, Sep 21
Tuesday, Sep 20
11:00 a.m. Wednesday, Sep 21
2:00 p.m. Tuesday, Sep 20
Wednesday, Sep 21
12:00 p.m. Tuesday, Sep 20
1:00 p.m. Thursday, Sep 22
Websites & Email Don’t Matter?! How Brands Sell in China
Click to favorite
Join us for an overview of China’s retail ecosystem and find out how brands
are engaging with consumers and driving sales without the use of websites or
email.
* Bookmark
Tuesday, Sep 2012:00 PM - 12:20 PM PDT
(7:00 PM - 7:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Tuesday, Sep 202:30 PM - 2:50 PM PDT
(9:30 PM - 9:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Tuesday, Sep 204:30 PM - 4:50 PM PDT
(11:30 PM - 11:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 2111:00 AM - 11:20 AM PDT
(6:00 PM - 6:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 211:30 PM - 1:50 PM PDT
(8:30 PM - 8:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 214:00 PM - 4:20 PM PDT
(11:00 PM - 11:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 2211:00 AM - 11:20 AM PDT
(6:00 PM - 6:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 221:30 PM - 1:50 PM PDT
(8:30 PM - 8:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
2:00 PM PDT - WEDNESDAY, SEP 21
* Commerce
Marketing
Consumer Goods
Commerce Cloud
Marketing Cloud
Theater
Executive/Thought Leadership
Yes
Moscone South, Campground
Yes
Yes
Moscone South
Halls ABC
3:00 p.m. Tuesday, Sep 20
9:00 a.m. Wednesday, Sep 21
2:00 p.m. Thursday, Sep 22
Thursday, Sep 22
4:00 p.m. Wednesday, Sep 21
11:00 a.m. Thursday, Sep 22
Tuesday, Sep 20
11:00 a.m. Wednesday, Sep 21
Wednesday, Sep 21
12:00 p.m. Tuesday, Sep 20
2:00 p.m. Wednesday, Sep 21
9:00 a.m. Thursday, Sep 22
Behind 11.11: The World’s Largest Online Shopping Festival
Click to favorite
Learn about the retail innovation, digital technologies & brand loyalty
techniques Alibaba Cloud uses to power this global phenomenon featuring over
290,000 brands and 900 million Chinese consumers.
* Bookmark
Tuesday, Sep 2012:30 PM - 12:50 PM PDT
(7:30 PM - 7:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Tuesday, Sep 203:00 PM - 3:20 PM PDT
(10:00 PM - 10:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 219:00 AM - 9:20 AM PDT
(4:00 PM - 4:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 2111:30 AM - 11:50 AM PDT
(6:30 PM - 6:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 212:00 PM - 2:20 PM PDT
(9:00 PM - 9:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 214:30 PM - 4:50 PM PDT
(11:30 PM - 11:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 229:00 AM - 9:20 AM PDT
(4:00 PM - 4:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 2211:30 AM - 11:50 AM PDT
(6:30 PM - 6:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 222:00 PM - 2:20 PM PDT
(9:00 PM - 9:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Marketing
Finance & Accounting
Sales
Consumer Goods
Consumer Goods Cloud
Tableau
Theater
Ind: Consumer Goods
Yes
Moscone South, Campground
Yes
Yes
Moscone South
Halls ABC
Wednesday, Sep 21
2:00 p.m. Wednesday, Sep 21
Building a Sales Center of Excellence for Key Account Growth
Click to favorite
Managing today's customer landscape and balancing multiple routes to market
can feel daunting. Listen in for best practices on implementing a sales
center of excellence to deliver sustainable growth.
* Bookmark
Wednesday, Sep 212:00 PM - 2:20 PM PDT
(9:00 PM - 9:20 PM GMT)
Theater Four (Moscone South, Campground)
* Marketing
Financial Services
Consumer Goods
Marketing Cloud
Customer Data Platform
Automation
Theater
Intermediate
Marketing
Yes
Moscone West, Level 2, Marketing Lodge
Yes
Yes
Moscone West
Level 2
Wednesday, Sep 21
2:00 p.m. Wednesday, Sep 21
Connected Customer Experience with CDP & Personalization
Click to favorite
Learn how you can leverage Connected Data, Advanced Segmentation and Unified
Insights to optimize acquisition, influence first purchase, improve purchase
frequency and retain high value customers.
* Bookmark
Wednesday, Sep 212:00 PM - 2:20 PM PDT
(9:00 PM - 9:20 PM GMT)
Marketing Theater (Moscone West, Level 2)
* Service
Consumer Goods
Service Cloud
Slack
Automation
Theater
Beginner
Service
Yes
https://www.salesforce.com/plus/experience/Dreamforce_2022/series/Service/episode/episode-s1e5/
Moscone South, Hall E, Salesforce+ Camp
Moscone South, Level 3, Sales & Service Lodge
Yes
Yes
Moscone South
Level 3
3:00 p.m. Tuesday, Sep 20
Tuesday, Sep 20
Wednesday, Sep 21
2:00 p.m. Wednesday, Sep 21
Create Efficiency in High-Touch Service Centers
Click to favorite
Join this session to learn how to create efficiencies, reduce costs, and
increase productivity in high-touch customer engagement centers with
automation, AI, and digital engagement.
* Bookmark
Tuesday, Sep 203:30 PM - 3:50 PM PDT
(10:30 PM - 10:50 PM GMT)
Service Theater (Moscone South, Level 3)
* Bookmark
Wednesday, Sep 212:00 PM - 2:20 PM PDT
(9:00 PM - 9:20 PM GMT)
Camp Two (Moscone North, Salesforce+ Camp)
* IT
Operations
Manufacturing
Consumer Goods
Travel & Hospitality
Sales Cloud
Service Cloud
Future of Work
Keynote
Sponsors
Yes
Moscone West, Level 2
Yes
Yes
Moscone West
Level 2
2:00 p.m. Wednesday, Sep 21
Wednesday, Sep 21
Deliver Innovation That Matters
Click to favorite
Experience is entering a renaissance, yet Salesforce remains underutilized.
Hear insights from analysts and companies on how to shift investments to
prioritize differentiation and unlock new value.
* Bookmark
Wednesday, Sep 212:00 PM - 2:40 PM PDT
(9:00 PM - 9:40 PM GMT)
Keynote Room (Moscone West, Level 2)
* Administrator
Service
Retail
Consumer Goods
Service Cloud
Automation
Theater
Service
Yes
Moscone West, Level 2, Magic Falls
Yes
Yes
Moscone West
Level 2
Wednesday, Sep 21
2:00 p.m. Wednesday, Sep 21
Drive Efficiency and Cut Costs with Order Servicing
Click to favorite
Learn how retailers can increase efficiency, improve employee productivity,
and cut costs in the service center with order servicing.
* Bookmark
Wednesday, Sep 212:00 PM - 2:20 PM PDT
(9:00 PM - 9:20 PM GMT)
Magic Falls Theater West (Moscone West, Level 2)
* Marketing
Administrator
Data Analyst
Financial Services
Consumer Goods
Technology
Marketing Cloud
Data Culture
Theater
Beginner
Marketing
Yes
Moscone West, Level 2, Magic Falls
Yes
Yes
Moscone West
Level 2
Wednesday, Sep 21
2:00 p.m. Wednesday, Sep 21
Engaging and Optimizing at Every Step of the Customer Journey
Click to favorite
Join us to learn how a Mexican FinTech unicorn used Marketing Cloud to
re-build how they engage with their customers, drive faster lead generation,
and create an optimized customer experience with the help of data.
* Bookmark
Wednesday, Sep 212:00 PM - 2:20 PM PDT
(9:00 PM - 9:20 PM GMT)
Magic Falls Theater East (Moscone West, Level 2)
* Retail
Consumer Goods
Commerce Cloud
Consumer Goods Cloud
Breakout
Ind: Retail
Yes
Metreon, City View
Yes
Yes
Metreon, City View
Wednesday, Sep 21
2:00 p.m. Wednesday, Sep 21
Five Strategies for Holiday Success
Click to favorite
We'll dive into our top five retail predictions for the 2022 holiday shopping
season and how you can adjust your strategy for a profitable year.
* Bookmark
Wednesday, Sep 212:00 PM - 2:40 PM PDT
(9:00 PM - 9:40 PM GMT)
Presidio (Metreon, City View)
* Marketing
Purchasing & Procurement
Sales
Retail
Consumer Goods
Commerce Cloud
Salesforce Platform
Net Zero Cloud
Sustainability
Theater
Sponsors
Yes
Moscone South, Campground
Yes
Yes
Moscone South
Halls ABC
Wednesday, Sep 21
2:00 p.m. Wednesday, Sep 21
From Consumers to Citizens
Click to favorite
With technology like Salesforce, we can transition our worldview. Explore how
its CRM technology could help understand the interdependencies between
individuals and how they interact with business.
* Bookmark
Wednesday, Sep 212:00 PM - 2:20 PM PDT
(9:00 PM - 9:20 PM GMT)
Theater Two (Moscone South, Campground)
* Commerce
Developer
Operations
Retail
Consumer Goods
Commerce Cloud
Integration
Breakout
Executive/Thought Leadership
Commerce
Yes
Moscone South, Level 3
Yes
Yes
Moscone South
Level 3
Wednesday, Sep 21
2:00 p.m. Wednesday, Sep 21
How Payments Are Shaping the Future of Commerce
Click to favorite
The future of payments and creating seamless experiences is here today. Learn
how you can create a frictionless checkout experience, turning the moment of
transaction into an ongoing relationship.
* Bookmark
Wednesday, Sep 212:00 PM - 2:40 PM PDT
(9:00 PM - 9:40 PM GMT)
Room 311 (Moscone South, Level 3)
* Commerce
Administrator
Retail
Consumer Goods
Commerce Cloud
Theater
Yes
Moscone South, Campground
Yes
Yes
Moscone South
Halls ABC
9:00 a.m. Wednesday, Sep 21
2:00 p.m. Thursday, Sep 22
Thursday, Sep 22
4:00 p.m. Tuesday, Sep 20
12:00 p.m. Wednesday, Sep 21
Tuesday, Sep 20
1:00 p.m. Tuesday, Sep 20
12:00 p.m. Thursday, Sep 22
Wednesday, Sep 21
2:00 p.m. Wednesday, Sep 21
9:00 a.m. Thursday, Sep 22
Case Study: Leveraging Salesforce for Ecommerce in China
Click to favorite
With Salesforce Social Commerce on Alibaba Cloud, this global brand has
deployed a headless ecommerce website hosted in Mainland China and compliant
with Chinese data privacy regulations.
* Bookmark
Tuesday, Sep 201:30 PM - 1:50 PM PDT
(8:30 PM - 8:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Tuesday, Sep 204:00 PM - 4:20 PM PDT
(11:00 PM - 11:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 219:30 AM - 9:50 AM PDT
(4:30 PM - 4:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 2112:00 PM - 12:20 PM PDT
(7:00 PM - 7:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 212:30 PM - 2:50 PM PDT
(9:30 PM - 9:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 229:30 AM - 9:50 AM PDT
(4:30 PM - 4:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 2212:00 PM - 12:20 PM PDT
(7:00 PM - 7:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 222:30 PM - 2:50 PM PDT
(9:30 PM - 9:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Commerce
Retail
Consumer Goods
Experience Cloud
Service Cloud
Theater
Sponsors
Yes
Moscone West, Level 2, Commerce Lodge
Yes
Yes
Moscone West
Level 2
Wednesday, Sep 21
2:00 p.m. Wednesday, Sep 21
Transforming a D2C Strategy with Customer 360
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Learn how a B2B and B2C sporting goods brand revamped its commerce with a
multi-cloud Customer 360 solution to improve customer service, boost sales
opportunities, and bolster customer relationships.
* Bookmark
Wednesday, Sep 212:30 PM - 2:50 PM PDT
(9:30 PM - 9:50 PM GMT)
Commerce Theater (Moscone West, Level 2)
3:00 PM PDT - WEDNESDAY, SEP 21
* Commerce
Developer
Retail
Consumer Goods
Commerce Cloud
Theater
Yes
Moscone South, Campground
Yes
Yes
Moscone South
Halls ABC
3:00 p.m. Tuesday, Sep 20
Thursday, Sep 22
12:00 p.m. Wednesday, Sep 21
Tuesday, Sep 20
3:00 p.m. Wednesday, Sep 21
3:00 p.m. Thursday, Sep 22
1:00 p.m. Tuesday, Sep 20
12:00 p.m. Thursday, Sep 22
10:00 a.m. Wednesday, Sep 21
Wednesday, Sep 21
10:00 a.m. Thursday, Sep 22
Build a WeChat Mini Program Store Powered by Salesforce
Click to favorite
Learn how to build and launch your own WeChat mini program on Salesforce
Social Commerce, a new ecommerce platform designed to support storefronts on
local Chinese channels such as WeChat.
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Tuesday, Sep 201:00 PM - 1:20 PM PDT
(8:00 PM - 8:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Tuesday, Sep 203:30 PM - 3:50 PM PDT
(10:30 PM - 10:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 2110:00 AM - 10:20 AM PDT
(5:00 PM - 5:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 2112:30 PM - 12:50 PM PDT
(7:30 PM - 7:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 213:00 PM - 3:20 PM PDT
(10:00 PM - 10:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 2210:00 AM - 10:20 AM PDT
(5:00 PM - 5:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 2212:30 PM - 12:50 PM PDT
(7:30 PM - 7:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 223:00 PM - 3:20 PM PDT
(10:00 PM - 10:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Commerce
Marketing
Architect
IT
Service
Retail
Consumer Goods
Commerce Cloud
Sales Cloud
Salesforce Platform
Service Cloud
Salesforce on Salesforce
Theater
Sponsors
Yes
Moscone South, Campground
Yes
Yes
Moscone South
Halls ABC
3:00 p.m. Wednesday, Sep 21
Wednesday, Sep 21
Building a Game Plan: Getting Ready for Salesforce in China
Click to favorite
The world’s #1 CRM is arriving in China hosted on Alibaba Cloud. In this
session, Salesforce subject matter experts share recommendations and
available resources to help you prepare.
* Bookmark
Wednesday, Sep 213:00 PM - 3:20 PM PDT
(10:00 PM - 10:20 PM GMT)
Theater Three (Moscone South, Campground)
* Administrator
Operations
Sales
Professional Services
Consumer Goods
Technology
Sales Cloud
Automation
Breakout
Sales
Yes
Moscone South, Level 3
Yes
Yes
Moscone South
Level 3
2:00 p.m. Thursday, Sep 22
Thursday, Sep 22
3:00 p.m. Wednesday, Sep 21
Wednesday, Sep 21
Increase Sales Productivity and Reduce Costs with Automation
Click to favorite
How do you keep the seller's focus on selling? By automating everything else.
Hear from customers who are using automation from Sales Cloud to empower
reps, bring teams together, and operate at scale.
* Bookmark
Wednesday, Sep 213:00 PM - 3:40 PM PDT
(10:00 PM - 10:40 PM GMT)
Room 301 (Moscone South, Level 3)
* Bookmark
Thursday, Sep 222:00 PM - 2:40 PM PDT
(9:00 PM - 9:40 PM GMT)
Room 301 (Moscone South, Level 3)
* Commerce
Administrator
Manufacturing
Retail
Consumer Goods
Commerce Cloud
Salesforce Platform
Service Cloud
Automation
Theater
Commerce
Yes
Moscone West, Level 2, Commerce Lodge
Yes
Yes
Moscone West
Level 2
3:00 p.m. Wednesday, Sep 21
Wednesday, Sep 21
Nail the Final Mile
Click to favorite
Learn how to automate fulfillment, offer same-day delivery, and turn any
store into a distribution center with Order Management and Bringg.
* Bookmark
Wednesday, Sep 213:00 PM - 3:20 PM PDT
(10:00 PM - 10:20 PM GMT)
Commerce Theater (Moscone West, Level 2)
* Commerce
IT
Consumer Goods
Technology
Commerce Cloud
Salesforce Platform
Theater
Yes
Moscone South, Campground
Yes
Yes
Moscone South
Halls ABC
Thursday, Sep 22
1:00 p.m. Wednesday, Sep 21
Tuesday, Sep 20
3:00 p.m. Wednesday, Sep 21
3:00 p.m. Thursday, Sep 22
2:00 p.m. Tuesday, Sep 20
10:00 a.m. Wednesday, Sep 21
Wednesday, Sep 21
10:00 a.m. Thursday, Sep 22
1:00 p.m. Thursday, Sep 22
How to Win in China with Alibaba's Ecosystem
Click to favorite
Alibaba's extensive ecosystem helps enterprises meet China's rapidly evolving
digital economy, from retail, marketing, and workflow management to financial
technology, logistics, and cloud computing.
* Bookmark
Tuesday, Sep 202:00 PM - 2:20 PM PDT
(9:00 PM - 9:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 2110:30 AM - 10:50 AM PDT
(5:30 PM - 5:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 211:00 PM - 1:20 PM PDT
(8:00 PM - 8:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 213:30 PM - 3:50 PM PDT
(10:30 PM - 10:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 2210:30 AM - 10:50 AM PDT
(5:30 PM - 5:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 221:00 PM - 1:20 PM PDT
(8:00 PM - 8:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 223:30 PM - 3:50 PM PDT
(10:30 PM - 10:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Operations
Sales
Service
Automotive
Manufacturing
Consumer Goods
Experience Cloud
Manufacturing Cloud
CRM Analytics
Birds of a Feather
Ind: MAE
Yes
Moscone South, Level 3
Yes
Yes
Moscone South
Level 3
3:00 p.m. Wednesday, Sep 21
Wednesday, Sep 21
Interactive Workshop: Trends in the Manufacturing Industry
Click to favorite
Join your manufacturing industry peers and Salesforce thought leaders for
this interactive discussion. Learn best practices, share lessons learned, and
discover innovative ideas to take home.
* Bookmark
Wednesday, Sep 213:30 PM - 4:30 PM PDT
(10:30 PM - 11:30 PM GMT)
Room 312 (Moscone South, Level 3)
* Commerce
Marketing
Retail
Consumer Goods
Commerce Cloud
Theater
Commerce
Yes
Moscone West, Level 2, Commerce Lodge
Yes
Yes
Moscone West
Level 2
3:00 p.m. Wednesday, Sep 21
Wednesday, Sep 21
Win Loyalty with a Connected Commerce Marketplace
Click to favorite
Commerce Marketplace is built on the Salesforce Platform, natively connected
to Customer 360 data. Learn how to gain customer insights and never go
out-of-stock by connecting sellers on a marketplace.
* Bookmark
Wednesday, Sep 213:30 PM - 3:50 PM PDT
(10:30 PM - 10:50 PM GMT)
Commerce Theater (Moscone West, Level 2)
4:00 PM PDT - WEDNESDAY, SEP 21
* Architect
Consultant
Data Analyst
Retail
Consumer Goods
Commerce Cloud
Customer Data Platform
Data Culture
Theater
Advanced
Architect
Yes
Moscone West, Level 1, Trailblazer Forest
Yes
Yes
Moscone West
Level 1
4:00 p.m. Wednesday, Sep 21
Wednesday, Sep 21
Architect’s Review of Cross-Cloud Customer Data Modeling
Click to favorite
A well-designed cross-cloud customer data model is the foundation of
successful architecture. Learn to model data across the Salesforce ecosystem
and design best practice solutions.
* Bookmark
Wednesday, Sep 214:00 PM - 4:20 PM PDT
(11:00 PM - 11:20 PM GMT)
Redwood Theater (Moscone West, Trailblazer Forest)
* Commerce
Merchandising
Sales
Healthcare & Life Sciences
Manufacturing
Consumer Goods
Commerce Cloud
Manufacturing Cloud
Service Cloud
Integration
Theater
Commerce
Yes
Metreon, City View, Embarcadro
Yes
Yes
Metreon, City View
Embarcadero
4:00 p.m. Wednesday, Sep 21
Wednesday, Sep 21
The Future of B2B Commerce
Click to favorite
80% of B2B sales will occur in digital channels by 2025. Learn how
Trailblazers are growing revenue with digital storefronts to optimize sales,
exploring marketplaces & uniting data with Customer 360.
* Bookmark
Wednesday, Sep 214:00 PM - 4:20 PM PDT
(11:00 PM - 11:20 PM GMT)
Summit Lookout Theater (Metreon, City View)
* Commerce
Marketing
Retail
Consumer Goods
Commerce Cloud
Marketing Cloud
Theater
Yes
Moscone South, Campground
Yes
Yes
Moscone South
Halls ABC
Thursday, Sep 22
4:00 p.m. Wednesday, Sep 21
4:00 p.m. Tuesday, Sep 20
11:00 a.m. Thursday, Sep 22
1:00 p.m. Wednesday, Sep 21
Tuesday, Sep 20
11:00 a.m. Wednesday, Sep 21
2:00 p.m. Tuesday, Sep 20
Wednesday, Sep 21
12:00 p.m. Tuesday, Sep 20
1:00 p.m. Thursday, Sep 22
Websites & Email Don’t Matter?! How Brands Sell in China
Click to favorite
Join us for an overview of China’s retail ecosystem and find out how brands
are engaging with consumers and driving sales without the use of websites or
email.
* Bookmark
Tuesday, Sep 2012:00 PM - 12:20 PM PDT
(7:00 PM - 7:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Tuesday, Sep 202:30 PM - 2:50 PM PDT
(9:30 PM - 9:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Tuesday, Sep 204:30 PM - 4:50 PM PDT
(11:30 PM - 11:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 2111:00 AM - 11:20 AM PDT
(6:00 PM - 6:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 211:30 PM - 1:50 PM PDT
(8:30 PM - 8:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 214:00 PM - 4:20 PM PDT
(11:00 PM - 11:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 2211:00 AM - 11:20 AM PDT
(6:00 PM - 6:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 221:30 PM - 1:50 PM PDT
(8:30 PM - 8:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Commerce
Marketing
Retail
Consumer Goods
Commerce Cloud
Marketing Cloud
Theater
Ind: Retail
Yes
Moscone West, Level 2, Commerce Lodge
Yes
Yes
Moscone West
Level 2
4:00 p.m. Wednesday, Sep 21
Wednesday, Sep 21
What Summer Shopping Trends Mean for the 2022 Holidays
Click to favorite
What do current shopping behaviors signal for department stores and mass
merchants? Get insights to translate the trends into a winning holiday
strategy.
* Bookmark
Wednesday, Sep 214:00 PM - 4:20 PM PDT
(11:00 PM - 11:20 PM GMT)
Commerce Theater (Moscone West, Level 2)
* Commerce
Sales
Service
Automotive
Communications
Energy & Utilities
Healthcare & Life Sciences
Consumer Goods
Communications Cloud
Health Cloud
Manufacturing Cloud
Media Cloud
Theater
Sponsors
Yes
Moscone South, Campground
Yes
Yes
Moscone South
Halls ABC
4:00 p.m. Wednesday, Sep 21
Wednesday, Sep 21
Accelerate Superior Business Outcomes with TCS Crystallus™
Click to favorite
Learn how the TCS Crystallus™ Platform on Salesforce blends Industry
expertise and the power of the Salesforce Platform to accelerate digital
transformation and create exponential business value.
* Bookmark
Wednesday, Sep 214:30 PM - 4:50 PM PDT
(11:30 PM - 11:50 PM GMT)
Theater Three (Moscone South, Campground)
* Commerce
Marketing
Consumer Goods
Commerce Cloud
Marketing Cloud
Theater
Executive/Thought Leadership
Yes
Moscone South, Campground
Yes
Yes
Moscone South
Halls ABC
3:00 p.m. Tuesday, Sep 20
9:00 a.m. Wednesday, Sep 21
2:00 p.m. Thursday, Sep 22
Thursday, Sep 22
4:00 p.m. Wednesday, Sep 21
11:00 a.m. Thursday, Sep 22
Tuesday, Sep 20
11:00 a.m. Wednesday, Sep 21
Wednesday, Sep 21
12:00 p.m. Tuesday, Sep 20
2:00 p.m. Wednesday, Sep 21
9:00 a.m. Thursday, Sep 22
Behind 11.11: The World’s Largest Online Shopping Festival
Click to favorite
Learn about the retail innovation, digital technologies & brand loyalty
techniques Alibaba Cloud uses to power this global phenomenon featuring over
290,000 brands and 900 million Chinese consumers.
* Bookmark
Tuesday, Sep 2012:30 PM - 12:50 PM PDT
(7:30 PM - 7:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Tuesday, Sep 203:00 PM - 3:20 PM PDT
(10:00 PM - 10:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 219:00 AM - 9:20 AM PDT
(4:00 PM - 4:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 2111:30 AM - 11:50 AM PDT
(6:30 PM - 6:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 212:00 PM - 2:20 PM PDT
(9:00 PM - 9:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Wednesday, Sep 214:30 PM - 4:50 PM PDT
(11:30 PM - 11:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 229:00 AM - 9:20 AM PDT
(4:00 PM - 4:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 2211:30 AM - 11:50 AM PDT
(6:30 PM - 6:50 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Bookmark
Thursday, Sep 222:00 PM - 2:20 PM PDT
(9:00 PM - 9:20 PM GMT)
Alibaba Cloud Theater (Moscone South, Campground)
* Commerce
Marketing
Retail
Consumer Goods
Commerce Cloud
Breakout
Commerce
Yes
Moscone West, Level 3
Yes
Yes
Moscone West
Level 3
4:00 p.m. Wednesday, Sep 21
Wednesday, Sep 21
Boost Profitability with Commerce Marketplace
Click to favorite
Learn how Commerce Marketplace, built on the Salesforce Platform, helps B2B
and B2C companies increase profitability with an expanded product range,
reducing supply chain risk and channel conflict.
* Bookmark
Wednesday, Sep 214:30 PM - 5:10 PM PDT
(11:30 PM - 12:10 AM GMT)
Room 3014 (Moscone West, Level 3)
* IT
Consumer Goods
MuleSoft
Automation
Theater
MuleSoft
Yes
Moscone West, Level 2, Magic Falls
Moscone West, Level 2, MuleSoft Lodge
Yes
Yes
Moscone West
Level 2
4:00 p.m. Wednesday, Sep 21
Tuesday, Sep 20
Wednesday, Sep 21
12:00 p.m. Tuesday, Sep 20
Take Back Your Time: Automate Everything to Empower Everyone
Click to favorite
Together, MuleSoft and Salesforce give customers the ability to automate any
process and unlock data across Customer 360. Learn how your company can
create new possibilities for customer success.
* Bookmark
Tuesday, Sep 2012:30 PM - 12:50 PM PDT
(7:30 PM - 7:50 PM GMT)
MuleSoft Theater (Moscone West, Level 2)
* Bookmark
Wednesday, Sep 214:30 PM - 4:50 PM PDT
(11:30 PM - 11:50 PM GMT)
Magic Falls Theater West (Moscone West, Level 2)
* IT
Consumer Goods
Consumer Goods Cloud
Automation
Theater
Yes
Moscone South, Campground
Yes
Yes
4:00 p.m. Wednesday, Sep 21
Wednesday, Sep 21
Using Enhanced Analytics to Power Intelligent CGC
Click to favorite
Join AllCloud for insights to take your journey with Consumer Goods Cloud to
the next level. Get the latest innovation to automate capture, analysis, and
recommended actions with enhanced analytics.
* Bookmark
Wednesday, Sep 214:30 PM - 4:50 PM PDT
(11:30 PM - 11:50 PM GMT)
Industry Innovation Theater East (Campground)
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