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Submitted URL: https://www.tsa.gov/travel/passenger-support
Effective URL: https://www.tsa.gov/travel/tsa-cares/passenger-support
Submission: On November 29 via api from US — Scanned from DE
Effective URL: https://www.tsa.gov/travel/tsa-cares/passenger-support
Submission: On November 29 via api from US — Scanned from DE
Form analysis 1 forms found in the DOM
GET https://search.usa.gov/search
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Skip to main content An official website of the United States government Here’s how you know Here’s how you know Official websites use .gov A .gov website belongs to an official government organization in the United States. Secure .gov websites use HTTPS A lock ( LockA locked padlock ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites. * What Can I Bring? * A -Z Index * Employees Search Search * Travel * Travel * Security Screening * TSA Cares * TSA PreCheck® * Passenger Volumes * Travel Tips * FAQ * Media * Media * Media Room * Social Media * Blog * Videos * About * About * Strategy * Mission * Organization * History * Employee Stories * Jobs at TSA * Contact * Travel Travel -------------------------------------------------------------------------------- Security Screening TSA Cares TSA PreCheck® Passenger Volumes Travel Tips FAQ * Media Media -------------------------------------------------------------------------------- Media Room Social Media Blog Videos * About About -------------------------------------------------------------------------------- Strategy Mission Organization History Employee Stories Jobs at TSA * Contact 1. Home 2. Travel 3. TSA Cares 4. Passenger Support TRAVEL * Security Screening * What Can I Bring? * Identification/Real ID * Liquids, Aerosols, and Gels Rule * Emerging Technology * Digital Identity * REAL ID * Claims * Travel Redress * TSA Cares * Disabilities & Medical Conditions * Religious & Cultural Diversity * Tribal & Indigenous * Passenger Support * Military * Children * Seniors * Law Enforcement * Gender Diversity * Civil Rights * TSA PreCheck® * Airports & Airlines * Schedule * FAQ * Trusted Traveler Programs * Passenger Volumes * Travel Tips * Travel Checklist * FAQ TRAVEL * Security Screening * What Can I Bring? * Identification/Real ID * Liquids, Aerosols, and Gels Rule * Emerging Technology * Digital Identity * REAL ID * Claims * Travel Redress * TSA Cares * Disabilities & Medical Conditions * Religious & Cultural Diversity * Tribal & Indigenous * Passenger Support * Military * Children * Seniors * Law Enforcement * Gender Diversity * Civil Rights * TSA PreCheck® * Airports & Airlines * Schedule * FAQ * Trusted Traveler Programs * Passenger Volumes * Travel Tips * Travel Checklist * FAQ PASSENGER SUPPORT PASSENGER SUPPORT SPECIALISTS SCREENING ASSISTANCE You may request the services of a TSA Passenger Support Specialist (PSS), who can provide assistance through security screening. A PSS is a TSA officer who has received specialized training, including how to effectively assist and communicate with individuals with disabilities or medical conditions; and passengers who need additional screening assistance. Requesting PSS service does not exempt you from security screening. To make the request, please contact us at least 72-hours prior to your departure by completing the TSA Cares form or calling TSA Cares at (855) 787-2227. Airport wheelchair service is provided by your airline. TSA does not provide this service. Examples where you may request PSS assistance may include: * Difficulty following instructions due to a disability or medical condition. * Have internal or external devices that may affect your ability to use screening technology. * Traveling with medically necessary liquids, gels, or aerosols over 3.4oz. * Traveling with a child who has a disability or medical condition. * Traveling with a service animal. * Difficulty understanding and communicating in English. * Traveling with religious, cultural, sacred, or spiritual items, ceremonial regalia, and headdresses requiring special handling. * Traveling with crematory remains. The PSS program does not provide expedited screening service. Looking for expedited screening? You’ll find that here. Your security experience will be smoother if you allow us to prepare for your needs. Contact TSA Cares at least 72 hours prior to your scheduled departure. CONTACT TSA CARES Email TSA Cares (855) 787-2227 Weekdays: 8 a.m. to 11 p.m. ET Weekends/Holidays: 9 a.m. to 8 p.m. ET FOOTER TOP * About * Contact * Media * Travel TSA.gov An official website of the U.S. Department of Homeland Security * Accessibility * A - Z Index * Civil Enforcement * FOIA * Get the latest News * Industry * Innovation * Metrics * No FEAR * Privacy * Report Fraud, Waste & Abuse * Security Issues * USA.gov You have been selected to participate in a brief survey about your experience today with Transportation Security Administration. If you would like to take the survey please indicate by clicking the button below. Then feel free to complete the survey at your leisure after you are finished with tsa.gov.