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DOCUSIGN NAMED CUSTOMERS’ CHOICE IN 2022 GARTNER® PEER INSIGHTS™ ‘VOICE OF THE
CUSTOMER’: ELECTRONIC SIGNATURE

We are thrilled to announce that DocuSign was recognized by customers on Gartner
Peer Insights as a Customers’ Choice in the December 2022 Gartner Peer Insights
'Voice of the Customer': Electronic Signature.

Of the 12 solutions included, DocuSign had the highest number of reviews and is
the only e-signature vendor recognized with the Gartner Peer Insights Customers’
Choice distinction for meeting or exceeding both the market average for Overall
Experience and User Interest and Adoption.

The “Voice of the Customer” is a document that applies a methodology to
aggregated Gartner Peer Insights’ reviews in a market to provide an overall
perspective for IT decision-makers. This aggregated peer perspective, along with
the individual detailed reviews, is complementary to expert-generated research
such as Magic Quadrants and Market Guides. It can play a key role in your buying
process, as it focuses on direct peer experiences of buying, implementing and
operating a solution.

DocuSign eSignature helps organizations deliver convenient, fast agreement
experiences while boosting business efficiency and reducing costs. In recent
research, DocuSign customers reported increased sales win rates and decreased
time to close deals after implementing eSignature. DocuSign eSignature easily
integrates with the most common applications including Salesforce, Microsoft,
Google, Zoom and more.

Here is what customers are saying about DocuSign eSignature:

“DocuSign is the quickest, most reliable, and dependable way to electronically
sign papers and agreements from nearly anywhere in the world. DocuSign is so
simple and easy to use that you will not want the physical handling of paper
signatures.”

 * Consulting, Manufacturing Industry

“DocuSign is a market leader in e-signature software for a good reason. Out of
the box the product may be the best out there. Simple to use, easy to
understand, and crucial from a risk compliance standpoint helping us gain client
confidence.” 

 * Services Industry

“Our sales team has been using DocuSign for about 6 months now and it has been
incredible. It has increased overall productivity and increased sales!”

 * Operations, Transportation Industry

Reviews have been edited to account for errors and readability.

To learn more about the Gartner Peer Insights ‘Voice of the Customer’:
Electronic Signature, complimentary copies are available for download here.

Gartner Disclaimer

GARTNER  is a registered trademark and service mark, and PEER INSIGHTS is a 
registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and
internationally and are used herein with permission. All rights reserved.

This graphic was published by Gartner, Inc. as part of a larger research
document and should be evaluated in the context of the entire document. The
Gartner document is available upon request here.

Gartner Peer Insights content consists of the opinions of individual end users
based on their own experiences, and should not be construed as statements of
fact, nor do they represent the views of Gartner or its affiliates. Gartner does
not endorse any vendor, product or service depicted in this content nor makes
any warranties, expressed or implied, with respect to this content, about its
accuracy or completeness, including any warranties of merchantability or fitness
for a particular purpose.

Author
Will Spendlove
VP, Product & Partner Marketing
Published
February 6, 2023
Related Topics
 * Leadership
 * Electronic Signature

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