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2606:4700::6811:d053  Public Scan

Submitted URL: https://go.talkdesk.com/ODQzLURPRS03MTgAAAGDmXDXKC3uaJpEy9uS6ipbEX40uSqQJO2CGtP9t37yG3fZFfUdWAWAxmgUDY1vzluQK-nx36k=
Effective URL: https://www.talkdesk.com/customers/simplebills/?utm_source=email&utm_medium=email&utm_campaign=EM-2022-04-05-March-Prospe...
Submission: On April 05 via api from US — Scanned from DE

Form analysis 1 forms found in the DOM

GET /globalsearch/

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      <div id="globalsearch__close" class="align-self-center"><i class="icon-ui-close -size-24"></i></div>
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Text Content

SEE HOW TALKDESK END-TO-END CONTACT CENTER SOLUTIONS PROVIDE A BETTER
EXPERIENCE. REQUEST A DEMO


PRODUCTS
SOLUTIONS
CUSTOMERS
SUPPORT
RESOURCES
ABOUT

--------------------------------------------------------------------------------

PRICING
language: EN
EnglishEnglish (Australia)English (Canada)English (Europe)English (New
Zealand)English (Singapore)English (United Kingdom)EspañolEspañol (América
Latina)DeutschFrançaisItalianoPortuguêsPortuguês (Brasil)

GET STARTEDEXPERIENCE A DEMOGET PRICING

Customer Stories



WATCH NOW


USE CASE

SUPPORT


INDUSTRY

GOVERNMENT & EDUCATION/ INFORMATION TECHNOLOGY & SERVICES


INTEGRATION

ZENDESK


KEY METRIC

↓ AVERAGE HOLD TIME BY 93%



MAKING UTILITY BILL MANAGEMENT SECONDARY TO FRIENDSHIPS.

Founded in 2008, SimpleBills has expanded to serve in over 170 markets in 46
states across the U.S. Their utility management service helps property
management companies and owners conserve resources and realize efficiencies with
data-based decisions.

"MY EXPERIENCE WITH TALKDESK TEAMS HAS BEEN INCREDIBLE. THEY REALLY MAKE YOU
FEEL LIKE THEY CARE AND ARE ON YOUR TEAM."

Jeff James, Director of Operations, SimpleBills

With a need for a scalable contact center solution that can handle fast growth,
SimpleBills leverages Talkdesk’s features and seamless integrations to enable
their agents to provide better customer experiences. The simpler to use data has
allowed them to report on key areas such as agent productivity in minutes.


WATCH CUSTOMER STORY.

With Talkdesk’s seamless integrations and ease of use, SimpleBills reduced their
average hold times from 20 minutes to a minute and a half.

WATCH NOW
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