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CAIRE/AirSep Billing Fraud Alert

July 5, 2022

 

Dear Valued Customer:

 

We are contacting you to alert you of recent fraudulent billing attempts from
perpetrators mimicking our CAIRE and AirSep domains. In some of these cases,
customers sent payment to a fraudulent bank account.

 

Please increase your vigilance for potential hackers posing as CAIRE. In these
particular instances, customers were requested to send payment to a different
bank account than what you already have on file for CAIRE. In each of these
cases, the customer’s email system was compromised, not CAIRE’s. 

 

CAIRE/AirSep will never change remittance instructions via an email.  Please do
not send any payments to a location other than the bank listed on the invoice
you receive directly from CAIRE Inc. or AirSep Corporation. If you receive such
a request, immediately contact your local Customer Service team. The contact
information is found at
https://go.pardot.com/e/710913/corporate-locations-/33y41c/432420058?h=NFcCeqO1bwxkHdf7hMWKyS8FSZFfHT-cxTjVErwK7hY.

 

CAIRE or AirSep Corporation cannot be responsible for payments sent with the
wrong account information.

 

We are providing the following as an example of what to look out for – note the
incorrect domain in the CAIRE email address. Not all attempts will look exactly
like this example.

We appreciate your business, and as a good business partner want you to be aware
of these attempts. You can always contact us if you have any questions.

 

Best regards,

 

Barry Hassett

Vice President, Global Marketing

+1-800-482-2473

2200 Airport Industrial Drive | Suite 500 | Ball Ground, GA 30107 | USA

www.caireinc.com

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